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Winchester Foreign
3070 Shawnee Dr, Winchester, VA 22601, United States
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Winchester Foreign

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Ca
Review №1

Owner is nice, reasonable price to fix my coolant leak. 2 stars because picked up the vehicle and tire was completely flat 5 seconds into driving off the lot and got stuck in the pouring rain, attempted to change to my spare tire but realized I didnt have a tire iron, which I know this shop cant control - but not happy with customer service. When I called in the next morning after leaving my vehicle there, there was a total lack of empathy, didnt hear a oh Im sorry to hear that or anything of that sort. Just well look at it, where are the keys?. They said it was the chords of the back tire that are showing and thats the reason its flat, which has yet to be verified. Asked twice for photos of the chords showing and they said they would send them and ultimately never did. Emily, the receptionist, seemed to have to a little power rush from the small authority that she had by making snide remarks, like I bet this is why you couldnt pass inspection, huh? And repeatedly interrupted me while I was speaking. Also tried accusing me of breaking into other vehicles when I simply peaked in the back of an open bed pick up truck to see if there was a tire iron by any chance, since again, i was stuck in the pouring rain. New to the area, so thats why I havent had the safety inspection completed as of yet. If it hadnt been for Emilys rudeness, the conversation could have gone differently and I probably would have paid for 2 new tires. The only reason that I didnt give this business 1 star is because the owner came out to clear things up and said that there must have been a miscommunication about me accusing them of causing my flat tire, which was not the case, and also agreed it was a weird coincidence that the tire went flat right when I left and was fine earlier that day when they did the final test drive.

Ch
Review №2

Grade A Service and Very Affordable!!! Very Honest and does business w Integrity. Rare to find these days. Won’t take my vehicles anywhere else from now on!!!!

Al
Review №3

Best place to go to get your vehicle fixed right and honest work.

El
Review №4

Fantastic experience with these guys the first time, so I went back and it was just as good. Very fair prices and friendly staff. Each time they have exceeded my expectations with their expediency and I have recommended them several times subsequently. You should definitely give them an opportunity to win you over!

Wa
Review №5

These folks are amazing people. From the front desk to the shop. They got my BMW running way better then ever. Professional work and very friendly attitude. I highly recommend these guys.

Kr
Review №6

I took my car to Winchester foreign and domestic to have the transmission looked at for a leak. They worked on the car and after picking it up found that the car was still leaking. Took the car back and they fixed it at no cost. Just want to say that they went above and beyond to fix my car and they stood behind their warranty.

El
Review №7

I love these guys. My whole family brings their vehicles here. Customer service is amazing. The front office staff is awesome and they have a good team of mechanics. Highly recommend!Cutest little old lady came in while I was waiting for my vehicle. She needed her tires serviced and they service her tires at no charge. It’s the small stuff that makes a difference. Not all shops do that. So, thank you.

el
Review №8

Always fantastic service! Starting with the young lady that pleasantly answers the phone, all the way through the wonderful job they do, well be back for sure!

Ta
Review №9

AMAZING, finished very quickly, I called 2 times after car was done to get other issues fixed, they were more than happy to help with anything I asked, EMILY!!!! IS A ROCKSTAR! Josh called with every detail before anything was done! Feel like I have a brand new car! Will recomend and return!

Te
Review №10

New to area....needed good service and upgrades to my 2004 F350. Jacob, Diesel Tech., was great front man on work to be done on truck. Very knowledgeable, friendly and professional as well as informative and providing feedback when job was done. This too applies to rest of the staff....courteous, friendly and helpful! Sincerest regards for excellent service! Would Strongly Recommend!!!!

Gr
Review №11

Very good service from very good people.

Ke
Review №12

Simply the BEST!Fair prices.Excellent work & Awesome staff.My highest recommendation😀

Na
Review №13

I went in for a state inspection and was out in under 20 minutes. The staff is very friendly, and the office is super comfortable. Definitely gonna go back when my car needs work

ay
Review №14

Highly recommend

Ha
Review №15

Best place to get vehicles repaired

E.
Review №16

Great people in every department!!!

Li
Review №17

Excellent professional service on my BMW. Never disappointed! Good to have BMW certified mechanics in Winchester!

to
Review №18

GREAT PLACE FRIENDY STAFF GO OUT OF THERE WAY FOR SPEEDY AND HONEST WORK

Da
Review №19

Unbelievable service, first class waiting room and the entire staff made me feel right at home. Would recommend them to anyone who wants their car repaired properly and delivered back to you on time. Just a side note, the coffee is amazing.

Vi
Review №20

Very Friendly front desk representative and technician. Recommend to all other this place. They take care all your car health. I am going this place from continuously from last four years.

As
Review №21

All of the employees here are very nice, respectful, and helpful. Go here for an inspection especially! Will recommend!

An
Review №22

Best place to get your car or truck fixed. Staff is very friendly

Lo
Review №23

Real honest people! Got my inspection today, no hassle no bs from them always treat us right! Thanks again!

Wi
Review №24

I am an out-of-towner and these guys don’t know me from Adam. They took me in on same day notice and got my rear brakes fixed and checked out quick. Plus my overpriced Mercedes-Benz repair would’ve costed at least double at the dealer....great service and great price...thank you!

Wi
Review №25

Joe and Tiffany at Winchester Foreign and Domestic has been taking GOOD care of my for three years. Joe and his staff are honest when it comes to tell you what does not need to be done when other shops/dealerships tell you otherwise. The office and shop area are very clean and professional. Their prices are reasonable. Not only does WF&D service my vehicle(s), they also help me out professional by supporting Frederick County Public Schools with mentoring a high school senior Auto Service Tech student through the Cooperative Education Program.

Jo
Review №26

Winchester Foreign and Domestic is the only place I take my cars for the last few years. It took me a couple tries at other shops in Winchester before I found them. They are by far the best. They have great diagnostic skill here. Tim and his team have troubleshot some rather difficult problems on my older Hyundai Elantra. I wont go anywhere else in town anymore. Forget the chain locations and all their attempts to sell you services you dont need. Ive worked a lot on my own cars over the years but its just too time consuming anymore. So I know a good mechanic and a good shop when I meet one.

E
Review №27

Great service. Honest. Friendly!

Ke
Review №28

Friendly and great service. Much better than nearby chain shops.

Mi
Review №29

Awesome

Ke
Review №30

Reliable, honest, friendly. What more could you ask for in a business?

Jo
Review №31

One of the best mechanics in town to go too. They care about your car and are very professional about getting the job done correctly

Sa
Review №32

Phyllis is always pleasant at the front desk, and Tim and his team are competent and knowledgeable in their field. With many mechanics, its hard to tell whether the work has been done correctly, but with Foreign/Domestic, I dont have that issue.

De
Review №33

Great service and great people!!

Li
Review №34

Got both ends realigned & 4 new tires a while back, professional & honest service.

Le
Review №35

Great place to go.

Hu
Review №36

My favorite shop because I can believe what they are telling me about my car.

Ig
Review №37

Close and no bs

Di
Review №38

Great people, great service!

Ri
Review №39

Honest service

Ma
Review №40

Took my car here after the dealership gave me the round around. He found what the problem was within 2 hours of dropping it off. He solved the problem. Thanks

Information
11 Photos
40 Comments
4.7 Rating
  • Address:3070 Shawnee Dr, Winchester, VA 22601, United States
  • Phone:+1 540-450-8641
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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