I would like people to know how pleased I was with the exceptional service I received at Lee Nissan in Wilson, North Carolina, under the direction of Glenn Lufton, on short notice. On my trip from Florida to New York via I-95, my Nissan Versa 2010 began to make a loud rattling sound in the rear part of the vehicle. I became anxious that I would be held up in Wilson, but thanks to Glen, I was seen immediately, and the problem he diagnosed was a rusty and loose muffler, which is not a danger; and I was able to continue my trip northward without delay. The public should know what a reliable, good place this is.Tina Worth 9/25/2021

I am VERY impressed with this dealerships service department. I called in to see if they could fit me in at any point for some basic repairs and they fit me in same-day. Patrick was incredibly helpful and friendly, and the women working inside were also kind - pointing me to the coffee waiting for customers (very necessary!).I will definitely be shifting my routine service appointments here for the future, it was definitely the best service Ive ever received for my car.

Craig and Spencer got me right with a new 2021 car. I told Craig what I wanted in a car. He kept his word and found it for me. Great APR and no money down. You can’t beat that. So if you are looking for a car, come on down to Lee Nissan in Wilson and ask for Craig James

The sales process went swift. Our consultant was very knowledgeable and receptive to our concerns. The management staff worked to accomplish a deal well within the parameters of our desired payment amount. There was no pressure, that made the experience very pleasurable.

I have bought several cars but have never had an experience quite like Lee Nissan. They were fabulous to work with and extremely patient and kind. So great to work with that we purchased 2 vehicles. Scott is a hidden gem! He made sure our transactions were smooth and easy. He went out of his way to help my daughter set up her phone blue tooth before driving off. Its the simple touches of customer service that make the difference. Chris was also amazing to work with. They have added a lifelong customer!

With a situation that had happened Tate and Doug bell went above and beyond to make sure I left a happy customer. This will be my second car I had purchased from lee Nissan and this certainly will not be the last. Thank you both so very much and the incredible team you have behind you guys to make sure customers are 100% satisfied before they leave your store.

I just bout a 2020 Nissan Altima 😭 you guys the service was so good ans the people spent 4 hours negotiating with me until I was happy . Left with a brand new car . They treat you like family the service was immaculate. I highly recommend . Craig assisted me and got me through it .

My sales rep was Doug Bell he was amazing he made sure my needs were met and I got exactly what I wanted for the price that was comfortable for me. The whole staff was polite and I just felt comfortable giving them my business. Not to mention I got a brand new car that I love.

Matt was very professional in handling all my concerns with my vehicle. I have chosen Lee Nissan because they always go above and beyond and fix it right the first time. Tait and his employees make you feel like you and your safety matter and are truly a concern to them by taking the time to explain and document everything they do and say.

I had a great experience with Lee Nissan and it all started with an online inquiry. Kristine, the internet sales manager, was quick and super attentive to my inquiries and questions. The car I was looking at was a 2015 Lexus IS350 and I had a trade of a 2016 Mercedes C300. A week earlier I almost bought this car from another dealer but it had sold, shortly after Lee Nissan posted theirs that they had just got. I told them that the previous dealership was going to give me $16k for my trade and wanted to know before I made the long drive from Northern Virginia that I could have that value matched and that the car would still be there. They agreed to these terms so long as my vehicle was in the condition I described and everything worked. I made the trip there and was greeted by Scott, our sales consultant. He was super helpful in putting us right in to the car for a test drive and had it cleaned up for us. After we got back in we went right into things knowing that we wanted to proceed. They gave me even a little more on my trade ($16,180) and everything was very transparent. I transferred things from my old car to my new car and Scott helped with the vehicle plates. I went back in and my husband was wrapping in finance with Stanley who was very kind and fun to talk to about our interest in cars. We left and made the trip back super satisfied with my new car and the easy process we had with Lee Nissan!

I couldnt have asked for a better car buying experience. From my initial interaction with general manager Tait (awesome communication throughout the process), to the super warm and friendly welcome from Dylan after I set foot in the dealership lot; everything was spot on! The team at Lee Nissan made my first car purchase incredibly seamless and a breeze! Many thanks to everyone that helped or offered water, especially my salesman Dylan for his delightful personality and superb management of my initial paperwork! I cant leave out Mr. James, the Finance Manager, who helped with financing. He made the process feel way less intimidating and stressful than what I anticipated. Definitely an extremely professional and courteous staff at this dealership. They made the 2.5 hour drive so worth it to get my car. Make them your go to dealership for a Nissan!

Every time I go, I always feel welcomed & treated with kindness and respect.

Service manager Patrick is always there to listen to me go over my expectations. i am one of those that wants to make sure the service people hear my thoughts and Patrick is great at listening. This dealership almost always let me know if I need something additional done to vehicle or if I request something, let me know i do not need at this time.

Update, I just received an email from the GM and he was highly embarrassed and stated that immediate changes had been made. Sadly for me it was too late but hopefully for them it was not. I did upgrade their rating after this email but still encourage all potential buyers to be cautious.Was working with them to purchase a 2020 Nissan Kicks. Our salesman Aaron Conover was great. I will admit our situation was a little tricky being as we were trying to make this purchase from another state. They had problems keeping us informed of phone meetings they would need to reschedule and also actually calling when they were rescheduled. After 3 attempts to get the paperwork correct and being asked to sign a credit app with incorrect information, they claimed that the Sales Manager was working on two deals and accidentally put the other customers information on our credit app, we decided to walk away from this purchase.My advice is be ready for them to miss phone calls, poor communication and look over your paperwork carefully if you decide to purchase a vehicle from this dealership.

Absolutely amazing staff! Very very caring and informative! Will be coming back! Always welcoming and feels like family here. Highly recommend!

Excellent car service! I recently moved from NJ and after researching the best Nissan dealership in the area. LEE came out on top. I am currently leasing a 2018 Rogue and the service at Lee has been extraordinary. I am looking forward to purchasing or leasing a new vehicle when my lease is up at Lee Nissan. (2020)Update: May 2021I recently purchased a new Rogue ‘21 and the experience and the expertise given by, the car salesman, Scott and the manger, Michael, made my car buying easy and smooth. I highly recommend you to purchase your vehicle and to get your vehicle serviced at Lee Nissan.Both the sale and the car service are excellent and will surpass your expectations.

I would like to thank Chris, TA, and the entire staff at Lee Nissan. I purchased my very first new car on December 30 and they made sure my payments was affordable and I was highly satisfied. I would also like to thank Tait for helping me with any other details. I highly recommend Lee Nissan if you are in the market for a new or used car. I would also like to thank the service staff for taking great service needs on my previous Nissan. Again if you are looking for a new or used car drive on down to Wilson, NC to Lee Nissan to get you a car. Thank you again Lee Nissan.

They always out do themselves every visit is better than the last it’s just a wonderful place to go and service your vehicle and enjoy the snacks they offer while you wait the staff is just as good as the work they do love you guys. For treating my 2013 Nissan Altima just as if it was new the same caring.

Experience was the best. Service advisor Patrick was awesome. We were traveling out of town when my fuel pump went bad. It was closed to closing time at dealer but Patrick and the team went out of their way to ensure we got fixed.

Scott did a great job. He was very friendly and knowledgeable about the vehicles. He took the time to make sure that I was completely satisfied. The sales manager and general manager were also very helpful throughout the entire process. As a customer, I appreciate them working to find the best options for me.Thank you,Dr. Kesha Atkinson Howell

I went in looking for the oldest cheapest used car on the lot. They showed me I could have a new car with lower payments. This is my first new car. No more mechanical problems. No more expensive car repairs. I got a beautiful Nissan Kicks. Thank you Dylan Haynes and the finance department. I am so happy.

Scott our sals person was an amazing help. Knowledgeable, helpful and made the whole process an enjoyable experience for once. Finance department was extremely quick and super helpful.

Had to pay a diagnostic fee,which was fine. But for them to tell me I needed new tires and I just got these tires last year and at my last oil change which was about two months ago, my tires where fine. Couldn’t that have been determined prior to being put on the machine? Was told that’s all they could find. And if I got the new tires and alignment, there’s no guarantee that it would fix the noise I’m hearing and I’d have to pay the diagnostic fee again to have it looked at. Poor problem solving skills and customer service. Will never go there again.

Service was great and the salesman was very friendly and helpful.

Very helpful no BS. Great manager and great gm he came to thank me personally i bought lot of car that was first time

The service was quick after the service they came and explain things to me I was very pleased with them

Service appointment for 370z Nismo with various issues (indicator lights). Josh was fantastic in keeping us up to date on status and progress with direct communications. Very happy with the sequential diagnostic process of the tech team to diagnose/identify issues and only do the needful.

William my sales person was very courteous and went into great details about the suv I wanted to buy. I asked so many questions and he was able to answer all of my questions. Very professional.

Everyone is so friendly the service there is excellent i would definitely recommend them to my friends and family.

I was very pleased with jeramy and doug they helped me a lot! Jeramy was awesome he did everything he could to help me get my car ❤️

Did not purchase a vehicle from this dealership but the experience was Amazing. The staff was very friendly and courteous. The salesperson that assisted me was named TA. He was very knowledgeable and you can tell he has been in the business for years. Really look forward to doing business in the future at LEE NISSAN. Would highly recommend this dealership as it is one of the best in the 252!!!! (Home of the Elite💘People)

Great experience and great customer service. Thank you.

15 minutes late opening service department. No apologies for the delay by the service member. I was quoted a price for the maintenance to be performed 2 times and when I checked out it was more than quoted.

I had a really good car buying experience at Lee Nissan. The entire team was amazing to work with. They were friendly, knowledgeable and patient with me as I worked through my car buying decision. I found the car online at their website and completed 90% of the transactions online and by phone. They even delivered the car to my home and I live 2 hours from their dealership. If they were closer, I would definitely have my new car serviced there. This dealership rocks!

Ive bought many of vehicles while staying in NC, but this is the worst company I have ever experienced. My car had a recall on the transmission and they did replace it but they found a way to charge me for something. I still had to pay for the extras but they did not inform me of some lug nut issue that they had to see before they performed an alignment. Now that want me to pay $265.00 for some lug nuts. This company is definitely a rip off. I have not had the car 2 years and its under 90,000 miles and she is having all kinds of issue with her car. I would never recommend this company to anyone because they are all about getting your money but not fixing the car and the sales people (just like any) are encourage and prone to telling lies

My experience was great. I didn’t have any issues. Great customer service and I would definitely recommend a friend or family member.

I wish everyone would be as kind and thoughtful and the gentleman that helped me. He went beyond so nice to do what I wanted with my car. This is the second new car and its 2011 and I only have 77 thousand miles on it. Always keep it serviced there and have never had any issues. However I only have one key due to me losing the other one its way too expensive to purchase another one. My only drawback. Service man that helped me deserves a raise and I didnt and dont know him. Thank you

I actually showed up before my appointment and they squeezed me in.

Experience was excellent Mr.William Harris is the best salesman.

Lee Nissan are the BEST! I just bought 2020 Nissan Murano SL!Great service! Chris Pearce wow he will do anything to give you the best customer experience!Everyone else was very professional.

The work had to be outsourced to a body shop

Josh in service was extremely helpful and professional and finished my truck repair ahead of schedule.

Do not purchase a vehicle from this company. They do not return calls once youve purchased from them. They do not follow up with the phone calls to your insurance company to make sure you are insured. They do not return paperwork on ownership to the finance company. They do not file paperwork to get your license. Yet they want YOU to do all the work, while they reap the benefits. Their eager sells men, they miss lead who works for them and who works with the traveling salesman.

The service guys were very nice. My car came back great

The team took very good care of me and my vehicle. I am a hospital employee struggling to stay positive during this pandemic. I am also a single mother. They treated me with so much respect for being an essential worker. I called about my car on a Thursday afternoon and it was towed to the facility within 30 minutes. They called when they received the car. The next day they called to regretfully inform me that my car needed a whole new transmission. They told me that it was ordered already and on its way. They had mar car completely finished and ready for pick up Tuesday evening. I was very happy and satisfied with my service and the way I was treated. Again I thank the entire staff for their service during a time of world crisis

Excellent customer service. Love that I came in for an oil change and y’all checked the rest of the car out, giving me a heads up that one tire will need replacing soon and that my battery output isn’t optimal. I will come back to you for the work because you didn’t try to talk me into doing the work right then. Honesty and friendly service will bring me back every time. Thanks so much!

I purchased a new vehicle from Lee Nissan. The staff was very friendly and helpful. William did an excellent job of explaining all of the features of my new car. The process was seamless and fairly quick. When the time comes, my next vehicle will definitely come from Lee Nissan. Thank you all for such an awesome experience.

Last week I was in for my schedule oil change. I was 15 min late for my appointment. The staff was great still took my car right in and completed service still within a hour. The staff was very nice from the first attendant, my phone call telling me to pick up my car, to the desk attendant handing me my keys. Nissan for life...

I received excellent care from their service department. They understood I was traveling from Massachusetts to Southern Florida and they did everything it took to get my car repaired and back on the road in a hurry. Many thanks to Lee Nissan Service Department!!!!!!!!

The guy outside of the service center was very nice and professional. He took good care of us, and even helped me get an appointment around a 9-5 work schedule.

Erik Formo helped me get my 2019 Nissan Kicks and I love it! My fiancé and I came in with a certain car in mind and left with it! He was very informative and laid back, which I liked. I didn’t feel pressured into making any unsure decisions. I live about 45 minutes away from the dealership, but I will be coming out there for my maintenance! They offered to set me up at a Nissan dealership in my town for the car maintenance, but we enjoyed everyone so much that we can’t wait to go back! Thanks to Erik and Chris Pearce for making everything possible!

I called Patrick about maintenance on my vehicle because it hasn’t been to a dealership in a while and i wanted it checked out to make sure all is well. He did not try to do more than I asked and when a problem came up, he called me before proceeding with it. He even fit me in the day I called instead of making me wait later on in the week or even later. I don’t usually have good dealings with dealerships but I thoroughly enjoyed this experience and it has made me feel much better about my vehicle. I will be using this dealership for all my car needs from now on!

I was very happy with the car buying experience. All the people there are very friendly and professional. I drove out in my new car, very happy and satisfied. Highly recommend!

Everyone was great and very professional

Everyone was nice and pleasant. We got immediate assistance as soon as we pulled in for our oil and filter change and tire rotation. Thanks and we will see you on the next 5000 mile service.

Doug Bell was the salesman who helped me. He was awesome as well as the GM and the Expeditor that handled the rest of my paperwork. Everyone there gets 5 stars from me!!

I enjoyed working with the entire team at Lee Nissan. Everyone that I spoke with was helpful, and the entire team worked together to make sure that I had someone available to assist for each step of my buying experience.

Routine service performed fast and efficiently. Patrick is an excellent service representative.

Doc was incredibly helpful with my trade and helped me find a suitable rogue that met my expectations. All of the staff at Lee Nissan was great! I highly recommend using them for your next vehicle purchase!

Very courteous and explained everything that was being done

I just bought a new car. The entire staff was great to work with. Best car buying experience

William Harris was our sales consultant. He did a great job from the time we walked in the door until we drove off with our new 2020 Nissan Altima. He explained everything and it made the experience all the better. Thank you William!

My experience at Lee Nissan was outstanding and my salesperson Raven was awesome. In my search for a new car I found some dealers add all kinds of crazy charges....$500 for not having a appointment, $800 reconditioning fees, $1700 for something that predicts rear end collisions and tracks the car (added weather you want it or not) Lee Nissan has no hidden charges tacked on to the sales price.Everyones I dealt with was very friendly and their prices are not inflated. I actually drove a hour and half just to go there because of the great prices.Thanks again Raven and Chris.

Got my oil changed and tires rotated . All was good but they did not check my tire pressure it was a little low when I got there and same when I left.

Th e service manager Wendy was very helpful during a time that I was extremely upset and in shock after experiencing an accident. Wendy ensured that I knew my options. She help me to obtain a loaner car. I was able to calm down and make it to my afternoon appointments.

Sales was great but the car had an ac problem which was Meant to be checked on their inspection before selling the car. Also a leak into the cabin that was not disclosed to me. I am on my own in terms of payment. Beware of after sales service.

The service department is always top notch! Patrick and Josh are always super friendly and informative. And anytime I’ve run into the guys that work on the vehicles, they’ve been nothing but friendly. I can say the same for anyone I’ve encountered during my routine service visits.

After buying a car and getting scammed from a private owner .I took my car to service department a Lee nissan .Cynthia the Manager at service .help me to get the car fixed . I cant thank her enough for all the support and help with the car .thank you!

Scott was excellent.

Very quick in and out

Brought my car in on Tuesday Feb,4th for oil change, tire rotation and a factory recall on the backup camera. Mindy and Patrick were approachable, friendly and knowledgeable. A definite plus in having peace of mind when it comes to having work done on your car.

They are warm and friendly! They make you feel like they really care that you are satisfied. They fixed the problem. Very happy!!!

Very straight forward staff. They were willing to help and the entire process was fast. I highly recommend this dealership.

It was great

I had an amazing experience! I have recommended this dealership to many people already and look forward to future business with them!

William was outstanding and helped us save time. The guy is awesome!

I always love my experience. They go above and beyond to make sure that my car is in tip top condition. I am Willing to pay for the experience.

Very professional. They inspected the car thoroughly. Most likely will come back again.

Had my oil changed and a recall fixed. They fixed a loose enblem on the outside of my car. Everything was explained and done in a timely, professional matter. I was very pleased.

They always treat me with respect and I always feel like Im at home. They make you feel like youre family. Thanks again

They were very courteous and kept me in the loop with what was going on with my vehicle at all times. The service was great.

Service department is the best in Wilson!I have an issue w/ a marketing group calling me while my cars in service, the caller says theyre calling from Lee Nissan (NYC area code) telling me they want my car. I went the Sales Manager and General Manager asking them to take me off the list, but the calls keep coming. Not only are the calls intrusive, the people on the other end are rude.

I received my Blessing from Lee Nissan of Wilson. I purchased a 2016 Nissan Maxima and the service was great, from BEGINNING to the END. Steve McDaniel greeted me with a friendly smile as soon as I walked in the door. He told me right away, you are not leaving here without a car and now I know, he is a man of his word. Steve helped me find the right car that was just right for me. Once I signed papers with Steve, I went into Tonys office (Finance Manager), he greeted me with a smile also and he was just as pleasant as Steve. I love my CUSTOMER SERVICE, I love my CAR and I will definitely give referrals. You dont meet nice, caring, helpful people at dealerships that often, so this is the place to go! Thank You Lee Nissan!

Always receive excellent customer service.Continue the excellent customer service and you always get my business

In and out with no problem. Thanks Stanley and Doug from the Givens Family. Car#2

I luv it I went for a oil change n they also clean my car

People are really nice and get you out quick

Great staff. Very friendly and very helpful. Definitely recommend.

The best buying experience we have ever had! We were trying to find a car for my daughter and its been a long process but we should have just started with them! Jennifer, Bobby and the Sales manager staff were amazing!! They made the process fast and easy with no wait and we had a car for our daughter in less than 3 hours out the door! Again, the best experience ever!

Had to stop in for a key fob repair on the way from Virginia to Florida. Josh took care of our needs immediately and treated us like family. Well done Lee Nissan!

William and Chris were fantastic!!!

Great customer service and they are always friendly and willing to explain what is needed during my service visit. Always helpful.

The staff were really nice. They go above and beyond to help you out no matter what your situation is. I give this place 5 stars and the atmosphere is outstanding. If you are looking for a car I would come here.The best car lot I ever been to! I would recommend Erick or Alex they were awesome!!!!

Koray was very helpful in purchasing my new car. And I love it.

Doug Bell did a great job selling my wife a car!

My experience with dealing with Lee Nissan was the best you could hope for.They were very knowledgeable about the new car I was interested in. Not only that, They offered me what I considered top dollar for my trade in. NO PRESSURE. I actually left with the car I wanted at payments that were less than I had anticipated. If you want a straight deal by straight shooters who are more interested in having another happy customer instead of seeing how much money then can make off each customer, head straight down to LEE NISSAN OF WILSON NC. You will not be Disappointed!You will want to tell your friends!!!

Friendly staff. Got service done in time expected. Nice waiting room . Great service andnice bonus of washing your car.

Always a great experience here at Lee Nissan. Sometimes we think the price will be much more at a dealership but in reality youre getting a better service for your money.

Where do I start because from the time we walked in everyone was super nice and helpful! My hats off to Bobby Richardson he is the man to buy a car or truck, SUV or what ever you are looking for. Jennifer was very helpful also. Lee Nissan has there stuff together right down to the salesman to the management staff. I received a much better price for my trade in. The whole experience was awesome! So buy locally just go to the right places and do your homework! #onehappywomanwithherrougesl#

My salesman William Harris and the entire team worked out the best deal for me to my satisfaction. I am a repeat satisfied customer for over 10 years.