Excellent customer service very honest about repairs and very fair pricing. Saved me over $2,000 that the dealership wanted to charge and fixed my brake issues that I have been dealing with for over a year that the dealership could not fix. I will be using Graysons for all vehicle maintenance and repair needs for my wife and I.

I was told they don’t do transmission work but he did recommend me to a couple of places that did

Very professionally ran business. Will have your vehicle serviced/ repaired in a timely manner. Can guarentee the quality of his work.

Great customer service honest and fair.

Always great & timely service every time I go to Grayson’s whether it’s for normal maintenance or a more difficult mechanical issue. Highly recommend!

Graysons has great customer service. Always been respectful & courteous. Never had a problem in all the years of going. They let you know before they do a repair on how much its gonna cost. Estimate is always right on. Speak to Bryan at front desk. Hes always helpful

Very professional. They couldnt help with my specific problem but they had a thorough look at my car anyway. Grayson was very straight forward with me. 2 people recommended them to me so they have a good reputation and they gave me good advice

Family owned business and they treat their customers like family. Very clean environment.

We were stranded with a broken alternator on New Years Day. Someone was at the shop and fixed it right away. We were more than delighted.

We take our vehicles here for service and they are very honest with good prices. I highly recommend.

Love Graysons Auto!!! Everyone there takes really good care of there clients. I have always left there happy with my service and never feel they took advantage of me.

After going to a chain store here for 14 years I finally got tired of trying to be upsold. Went to Graysons got my service done in 35 mins. No hassle, just quick and reliable service.

I have been struggling to get my A/C and blower issues resolved over the last few months, and my last resort was Graysons Auto Service Center. My initial appointment was last week, and Brian was very helpful. I have spent a lot of time and money on these issues, but the money spent at Graysons, in my opinion, will be money well spent. My (hopefully) last appointment will be next week, and I pray that my A/C issues will be resolved.I just wanted to add to my review. My follow up appointment was this morning, and I was in and out in less than an hour (and all is working great!!!!!). Grayson’s has made my day - in fact, they have made my year!!! They have moved to the top of my list, when it comes to auto repairs in Wilson, NC. Thanks a million, Grayson’s!

CALLED TUESDAY 07/07/2020, SHOP WAS BOOKED, AND BRIAN SET ME UP WITH FRIDAY 07/10/2020. WATER PUMP LEAKING. BRIAN SUGGESTED SERPINTINE, AC BELT, COOLANT FLUSH, AND THERMOSTAT, IN ADDITION, SINCE THE MAINTENANCE WAS LOCAL TO THE REPAIR ANYWAY. DROPPED OFF TO BRIAN AROUND 0800 AND READY FOR PICK-UP AROUND 1400. PARTS AND LABOR WERE $462, ESTIMATE WAS $450. BRIAN INFORMED ME THE REPAIR WAS A 3 HOUR REPAIR, AND ONLY INVOICED FOR 2 HOURS LABOR. I WANTED TO CHECK THE WORK POST-REPAIR, AND THE HOOD WAS DOWN BUT LATCH WAS RELEASED. STARTED THE ENGINE, AND ADJUSTED ONE HOSE FOR CLEARANCE FROM THE THERMOSTAT INLET. ALL THE BOLTS APPEARED TO BE TIGHTENED AND SOME OLD HOSES HAD NEW CLAMPS. ALLOWED THE TRUCK TO REACH RUNNING TEMPERATURE, AND IDLED FOR 15-20 MINUTES, AND NO EVIDENCE OF LEAKES, AND REPAIRED AREAS LOOKED CLEAN FROM EXCESS GREASE/FLUIDS.

My family has been using Grayson’s for many many many years. Never had a problem! ALWAYS can count on Grayson’s Auto!! Best in town!

Great and speedy services.

Had my engine replaced at Graysons and they did an awesome job. You couldnt even tell that they were under the hood. They did the job in just three days and Brian kept me informed during the process. Would recommend these guys to anyone. A++++++ rating from me. I have found a new mechanic for all my car and truck needs. Thanks again for a great job.

I am no stranger to auto repair shops, have even worked in one, finding quality, honest and efficient auto mechanics can be few and far between. 1st time using Graysons and not for a small job, blew the engine on a 2006 Honda CR-V and because Ricers love tearing through these Japanese 4-cylinders they arent cheap or easy to come by. They found me a used motor with half the mileage mine had, installed and even slapped a year warranty for parts and labor on it for just under $3000. Not bad considering.

Great service! Honest people! Reasonable prices. Thank you!

Grayson Lamm made a racist remark on Facebook and didn’t think anyone would see it. I do not recommend this place!

Business etiquette is sub par, and that’s being generous. Owner is not very educated, and is not a person of the community.

On 15 December 2017 (Friday), my Jeeps transmission failed while driving north on I-95. USAA had my vehicle towed to Graysons--being from out of town, I didnt know if this was good or bad, or what kind of service to expect. On top of that, I was 3 hours from home, so all of the coordination was over the phone. Fortunately, my transmission was under warranty.On Monday, 18 December, I called and explained to Brian why my Jeep was parked in their back lot. After taking my info and the Jasper case number, Brian did a lot of leg work working with Jasper to get the new transmission (plus, Jasper was relatively easy to work with). Despite being a week before Christmas, and letting me know they wouldnt likely have the Jeep ready until after Christmas, Brian and the guys a Graysons had my Jeep ready to go Thursday afternoon.On top of that, when I contacted Jasper regarding reimbursement for labor cost (per the Jasper warranty), they told me Graysons already sent them a copy of the work order, and there was nothing more for me to do. This was above and beyond what I expected--Graysons was already paid in full before I left, but to go the extra step was greatly appreciated.Great work by Brian and the team. Thank you very much!

I have been there twice. I went to get an inspection, oil change, and tire rotation. They were done with my car in less then 30 minutes. My tires did not look like they were rotated. I asked them to look at my brakes. I was told that my brakes were fine. Mind you, they were done with my car in a very short time. I asked about the noise my brakes are making. I was told that cheap pads could have been put on my car. But wait, I asked you to look at my brakes, so you cannot tell me if cheap pads were put on my car. You said there could be cheap pads. This let me know that they did not check my brakes like I asked.After 2 months later, I went somewhere else and there was NO OIL IN MY CAR. This is the last time I will go here. This was a waste of time and money. Not an honest business at all.

I highly recommend them first!

I highly recommend them

Great work, and they stand by it. The belt slipped off that I had replaced on my truck and they fixed it for no additional charge. Staff are great and super helpful, the man even remembered what truck it was when calling back.

Best auto shop in Wilson.

A blessing is all I can say. Excellent service and quality work coming out of this establishment right here 5 stars isnt enough!!!

Amazing job and professional staff.

Family owned.Friendly personnel. Does not have aggressive sales techniques.Competitive prices.

I am not sure if he was trying to sell us all new parts. We went across the, they fixed for around 130.00,2 or 3 hundred less.

Great service

My stepsons car broke down, out of town and the wrecker towed the car here. The staff was helpful when I came (our 2nd visit; otherwise I would have given this business a 1 star), but when my wife went there by herself (the first time) the staff member there was not helpful, didnt help her when her key got misplaced inside the store, and closed and left early, leaving her in the lot by herself. When I mentioned this to the owner, he made excuses for his staff.The owner will also hit you with a storage fee of $40 a day, which they dont let you know about until after the fact. When I complained about this, he would not work with us at all, hence this review. I would not recommend going to this business, unless you have no other option.

Quality service at a fair price

I have been going to this shop for a long time and they do great work.

Cant say enough great things about Graysons especially after my horrible experience with Mr. Tire ugh. Graysons Auto is honest dependable very pleased with them.I brought my car there to have alook at my transmission and he let me know they couldnt fix my car and would gavd to take it the dealership where they had the tools and nay have an extended warranty but the best part he didng charge me I had my credit card out and ready to pay I was flabbergasted when he said no charge...Wowwww thank you Brian fir time and honesty i will go back and tell my family and friends

Good honest service plus family and friends work there Ask for Buddy,, Travis,, Lynwood Bryan,,Or Grayson

Even though they could not assist me on the time of break down at the side of the road at least they did refer me to someone that could assist and even though I was having a bad day they still remained in good Conduct and consideration of my situation

Always good service fast and friendly

Awesome customer service

I am very pleased with the services I received

5 stars says it all

Great service

Quality work.

They are fast and trustworthy

Great service.

Good mechanic

They speak Spanish!Great service,