Had a really good experience at Ryans Automotive. They towed my car to the shop, diagnosed the problem, gave me an estimate for the repairs and advised me on what could wait and what needed to be done right away. I really appreciated that part, because it helped keep my immediate cost down. He said I could plan ahead to get the rest of the work done later, when I was able to work it into my budget. I just this week went back and got that work done, so Im good to go. He was honest and helpful. The work was well done. I highly recommend.
I used Ryan after a nightmare towing incident with another local towing company. He was so easy to deal with, friendly, they were super quick but very efficient and I would recommend them to any friend or family member! I would never use anyone else.
Ryan is an honest guy. He will not try to rip you off. He stands by his work. He will explain everything before he works on your car. He double checks to make sure you are happy and your car is perfect. I send all of my friends and family to him...
My vehicle was in an accident and due to the current affairs of litigation during the insurance company, I had to pay storage and the owner is currently refusing to move my vehicle, even after I paid the outrageous bill. He didnt want to put forth the effort in the beginning to move my vehicle upon request when the accident happened. And when he finally got around to moving it he tried to make excuses to me about moving it. I have worked at multiple mechanic shops and never seen anyone take advantage of ones situation. The quality and professionalism is extremely poor. When Ryan moved my vehicle or other peoples vehicles, he refused to put safety straps on the vehicles he was towing to and from the shop. I noticed customers engines sitting in the rain and uncovered allowing who knows what damage to an engine some customer will now have to pay additional for. The staff there werent even wearing clothing that is remotely considered safe inside the shop area, which included open toed shoes, and tattered rags for clothes. The place has holes in the wall and is a walking OSHA disaster. But I guess I shouldnt have expected anything else from a guy who told me how and why I should commit insurance fraud on a vehicle that I love. To which ryan tried to sell me airbags and trim pieces for my car that either been deployed or would make my vehicle look more damaged than it already was, and on top of it they werent even from the same vehicle. I couldnt believe that his tactics and dirty pool havent been called in to question by anyone else for legal battles for fraud. It sickens me to think that people behave like this.***** Reason to edit as follows.Another customer or employee was firsthand witnessed taking wheels and tires off of another vehicle to replace their own wheels and tires in the auto lot yard.
Great prices great work great people. Very accountable! And so nice!
Wanted to share my experience with Ryans Automotive.To make a long story short, I purchased a pickup that I thought was a good deal.Needless to say, after about a month, cel light comes on, starts smoking on startup,no hot air from the heater... on and on.Reception would call with timely updates, as there were problems discovered in process.Each time a failure was found on the truck, the staff consistently had the expertise to correctly handle it.By the way, this work was done under an extended warranty, which can be a bit thorny for bothpartys involved, but prices are reasonableTruck now runs & performs like new. Outstanding.This shop possesses a level of integrity that is hard to find these days .Thank you Ryans Automotive!
Nice, honest and gets the job done fast. They have worked on my car several times. Happy customer
I have had great service for all my cars. They have never overcharged and go out of their way to keep the cost down. From state inspection to replacing an engine they have done everything for me.
You should absolutely go here! The quality of their technicians workmanship is nothing short of professional and reliable. I am very impressed with all the work we have got done here at Ryans. I highly recommend them!!
Awesome service, great staff! Recommend them to all my friends and family 👍👍
Couldnt be happier!! It has taken years to find a trustworthy mechanic who shoots straight and doesnt require a second mortgage for simple car repair. Al was wonderful and did a great job! I would highly recommend Ryans and thats saying a lot coming from a skeptical female who knows little about cars and has been burned before. Thanks so much and Ill be back!!
I have taken my car to Ryans Automotive a few times for different issues I was having with my car. My car was well taken care of everytime and I never had the same issue again. I received great customer service from everyone that I came in contact with there. I recommend Ryans Automotive to anyone that needs anything done to their vehicle.
I was stuck on Interstate 40 and needed a tow so i called Ryans and the service was great.They were very professional and got me picked up quick. They were very friendly and were able to get my car fixed and get me back on the road. I was out of town and far away from home and didnt feel like they were taking advantage of my bad luck. He didnt even charge me for the tow bill cause he was the one fixing my car. I am so glad there are still people out there that are honest.Thanks Ryan and crew for helping me out in a tough time. I highly recommend these guys.
I was referred to Ryans auto by a co-worker and they were super helpful. They squeezed me in the day I called to look at my Hyundai which was making weird rattling noises. It took them maybe 30 minutes to figure out what was wrong with it and it was a quick fix, they hardly charged me anything I was in and out in less than an hour. Ryan was also very nice and polite.
Ryan is a great guy and likes helping people
Should have done it myself instead of wasteing almost 400 bucks just to put a sensor in and they left hoses unhooked form their original positions. also have a new interesting sound at higher rpm. im going elsewhere next time. Very disappointed. Edit for the people that dont believe when I said this they messed up my car and should have replaced the parts they messed up I recommend Wilmington tire and auto or hwy 17 tire and auto. Ryans auto is garbage
Very mean and hateful owner not nice at all but the mechanic was very helpful and nice
Extremely honest! On vacation, somebody hit me, totaled my car, he gave me his advice to get the ball rolling quicker with the insurance companies, I LISTENED and he was correct. He kept in touch with me when I got back home to let me know when the insurance company came to review my vehicle. Also, at the scene of the accident as he was towing my girl away I asked him to be careful with what was left of her, he said he will take very goodcare of her And HE DID!Next time we had to North Carolina my husband and I are taking him out for some dinner and drinks!!!!Thanks again for all your help I really appreciate itMy husband and I will be taking you out for beverages next time were in townCannot thank you enough !Kristy & ToddWHITE ACURA TSX
Always honest and very fast,and helpful.No unnecessary charges,or repairs just to make a buck.I have been using Ryans since 2009,after getting screwed by other local mechanics,and chain stores.
We have brought all our family cars to Ryans. It is the only place I trust. I have never overpaid. The dealership where I bought my car diagnosed my car with different problems over the years. I always double check with Ryan and have him perform the work if needed. Many times they diagnosed the problem wrong or told me I needed work done that wasnt necessary.
Used to be happy with them and their service. The last few times not so much. Will be going somewhere else.
There was some confusion on an issue with my sons car and at first I wasn’t very happy with the outcome but they made good and turned the situation around. Thank you
Nice place
Awesome!
Rude.