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Genes Tire & Autocare Specialist
2311 Carolina Beach Rd, Wilmington, NC 28401, United States
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Genes Tire & Autocare Specialist

Comments
Mo
Review №1

Been going here for years and always happy with the work and the cost. The owner has recently retired and an old employee has taken it over. SHE is great!

An
Review №2

We had a bad tire and they took us right in and repaired it. They were honest, timely, and caring. Would highly recommend them to a friend or family memeber.

Ma
Review №3

Love these guys! Always helpful! Professional, courteous.

Bl
Review №4

They was fast bouf plugging my tire and very professional bout it.im pretty sure I just found where ill be getting all my work done at 💯💯

Si
Review №5

These guys are great- I was on a day trip with family on the way back two tires went flat with Enterprise rental car. Very quick to make it happen and very helpful through the process. I really appreciate your help- Highly recommended ...............

Ma
Review №6

Ive been taking my cars here for 20 years. Always honest and fairly priced.

Je
Review №7

We had a blow out late Friday night coming to Wilmington. My friends at Bug in a Rug got me in touch with Dean at Genes tire and we were back on the road the next morning!! Great old school service.

Ni
Review №8

Too expensive, one thing you wont do, is get over on me.

Je
Review №9

My family has been going here for 30+ years! Very friendly, extremely knowledgeable, and you cant get a better deal on vehicle repairs!

Ky
Review №10

Great service, competitive prices, and way less wait time (compared to tire shops down the road). Stopped in late Saturday morning to get two new tires along with my inspection. I was in and out in just over an hour! I’m glad I checked out Gene’s and I will be back. A lot of credit to the guys in the back turning wrenches, job well done!

Sh
Review №11

Very friendly and speedy service..went in for oil change

Ja
Review №12

Always fair, fast, and efficient!

KE
Review №13

Pretty good and quick.

Gr
Review №14

Quick courteous service from a friendly staff. I stopped in for my yearly NC automobile inspection. I walked through the door, up to the counter and discussed the services I needed. I turned around, walked over to grab a magazine and noticed they were already driving my car into the inspection bay.The gentleman too about 10 minutes to do a good thorough inspection.Honestly, Id rather have a good inspection than a quick once over. Its about my safety and the safety of the people around me. Its not about time, its about human life.I feel like I got way more than I paid for here. Ill be back.

Mi
Review №15

Very un proffessional. Looking to make more money than reasonable. They see you as prey.These guys are connivers! Run dont walk away! Very bad experience.

Mi
Review №16

Always provide great service no matter how big or small. I have been coming here for years. I trust the work they do.

Mi
Review №17

Got my tires delivered and installed in a hour. Awesome 😎

Ta
Review №18

Great service! Friendly and very knowledgeable staff!

Da
Review №19

Installed my RunFlats even though I ordered them and brought them in. 👍🏾

Tj
Review №20

This place is great! One stop shop for all your automotive needs!

No
Review №21

We (and several coworkers) have been going to Genes for years. They have always taken very good care of us. They have always been polite and personable, and we have never gotten the sense that any pricing was inappropriate. Not bothered by any waiting- all seemed within reason. We give 5 stars because we trust them and that is hard to find.update 2015 still very satisfied!

Ja
Review №22

Been going there since they opened and Im still taking my cars to them. Awesome customer service and helpful. They will get on a first name basis with you if you see them enough. Great car service also. They havent failed me or my expectations yet. Over a decade and still moving. Gr8 place to take your vehicle.

Wh
Review №23

CON ARTIST. They will not give you a fee upfront when ask a question they will take your car hold it hostage and demand you to pay them without any Communication. Unprofessional and held my car in the back of shop I never delt with anyone like this. Be aware

Li
Review №24

These guys are the best. I have been taking my car here for a few years now and have always been so happy with their service. David and Dean are honest and helpful. I once brought my car to another reputable shop closer to my house and was told I needed some very expensive work done. I brought it Genes for a second opinion and saved myself about $400.00. I highly recommend.

Fr
Review №25

Excellent service and very knowledgeable and helpful staff.

Ch
Review №26

Always very professional but personable. They know who you are and get the work done in good time! I always enjoy my visits, very upbeat, friendly atmosphere. Great prices, cant beat them for getting my tires, and free rotation included, i highly recommend them :-)

Ja
Review №27

What a great place! we had a nail in our tire while we were visiting from out of town. They fixed it quickly and for a very reasonable price. We also met the owner who spoke to us at length about Charleston where we were heading next and gave us great suggestions…. what a very nice person we thought he was!

De
Review №28

I have been going to Genes for a few years now and have always had good service. This morning was no exception. After stopping in yesterday, David told me if I could come back first thing this morning he would get my van right in for an oil change and tire rotation. I did and they got me right in. Thanks guys for doing a great job!

jo
Review №29

Am really happy I found this place. I feel I can trust the staff. Never feel ripped off or pressured. Friendly, helpful, very fair prices. Great place for oil change on Wednesday. Get there early in the morning, it gets crowded. Waiting area not very pleasant, so take a book ;)

Ge
Review №30

Excellent sevice, would recommend this business to anyone.

St
Review №31

Took 3 hours for an alignment and a tire rotation. When I went in to pick up my car there was a heated debate about politics in the waiting room. When I rolled my eyes because I dislike politics... the owner claimed loudly which party he is affiliated with.Not very professional and my car should have been ready within an hour tops.

Sa
Review №32

Called to get a quote and the person that answered the phone was so short with the 1st question asked that I was not comfortable enough to get a quote for the tires I need. Thank you for showing your real colors and saving us time. In reality rate should be negitive 5.

Ch
Review №33

Always great services and best prices for your automotive needs

Mi
Review №34

THE only place to go... Dave and his crew are the best. They only replace, repair what is needed and advise you when future work is required. Prices are competitive. They work on my 2004 and 1999 Volvo.

Ba
Review №35

Dean and his staff are extremely outgoing and arrive to provide their customers with a reliable and personal experience.

Ke
Review №36

Nice, friendly. Put new tires on my Ford Fusion. Will keep you posted. Get alot of business from used car dealership.

De
Review №37

Not only are they one of the most affordable shops in the area, they are honest (how many times is that word used to describe a mechanic), and they are good with a broad range of Makes and Models. Ive brought an Acura here, 2 BMWs here, and a Jeep here.

Ja
Review №38

Great place to go. Took my car there, which I was told would be upwards of $975+ for various things wrong with it. They found that some of the wires were disconnected and simply plugging them back in removed almost all the issues. So the other place was trying to rip me off.Honest, trustworthy, friendly, walked me through everything. Great!!

Ma
Review №39

Very nice people

Jo
Review №40

Great experience all around. Great service, fast, and affordable prices.

Br
Review №41

They were able to work with me within strict Financial confines for my purchase of 4 new tires. I appreciate them very much and I will return.

Ch
Review №42

My husband brought my dodge caliber in as the heat wasnt working. They messed something up that caused the check engine light to come on, fixed the check engine light, but the heat still didnt work. Hubby brought the car back to get them to check it again, they said the heater coil wasnt working.... however, when I got the car back NO air was blowing from the vents. The dealership fixed the dial / motor that Genes auto broke. Im wondering if they got a new tech that just doesnt know what hes doing.... weve been here before with pretty good service. Maybe they just dont know how to fix a dodge.

Jo
Review №43

Awesome place to go. Trustworthy, explains everything in detail, completely honest about everything. Complete opposite of places like Superior Automotive in CB, which are con artists.

Ca
Review №44

The service was fast and very reliable will definitely use them again and will recommend them to everyone I know

Cy
Review №45

Lots of cutting up and funny employees, but good job on row tating the tires.

Ch
Review №46

This guy told me that my Hyundai Elantra takes full synthetic I politely responded, no sir I dont think so Im pretty sure it runs on conventional but he insisted that it was synthetic he was positive... so then I let him in on a little secret that I used to work at Jiffy Lube and change over there so Im a hundred percent sure that my car takes a conventional oil... he looked it up and wouldnt you know it runs on conventional... this dudes gip dont trust them

Ma
Review №47

I went to Genes Tire to get an alignment .After they worked on it for 2 hours, they told me it was aligned so I paid them $75.00 and left. As soon as I started going down the road it was pulling a whole lot worse than it was before!! I went back 2 more times and its still not fixed like they told me it was .Clearly they were not being honest with me and they wont give me a refund

Ro
Review №48

Got a good set of tires, much better and about the same price as the idiots at Walmart offered.

Fa
Review №49

They always have great customer service and a great staff!

He
Review №50

Ive been having Genes Tires work on my cars for 5 years now and have always been more than happy with their work, their prices, and their integrity. These guys know what they are doing, they dont try to sell you more than what you need, and they work with me around my schedule.

St
Review №51

Good service. Fair prices.

Hu
Review №52

Nice guys, fast turnaround

Er
Review №53

Got me a great price on a set of tires! Fast and friendly service!

Th
Review №54

Great place very happy with work

Je
Review №55

Always my first call when I need auto repair. Highly recommended.

Pa
Review №56

They did a great job working on my car.

Ma
Review №57

Great place for all needs

Fa
Review №58

Great customer service, always the best prices.

Tr
Review №59

The owner wanted to charge me 8.50 just to put air in my back tire it was 3days after the hurricane.....

Cu
Review №60

Excellent service over 20 year period.

Bo
Review №61

Great people, wonderful service, affordable pricing. I trust them with all my automotive needs!

Da
Review №62

My whole family trust Genes. They have provided excellent service for us for over a decade.

Am
Review №63

Great people, great prices, only bad part is wait is long.. but worth it

C
Review №64

Best service for good price

Ju
Review №65

Great Service

an
Review №66

Friendly and efficient.

Ca
Review №67

Honest, friendly and reliable.

Al
Review №68

Not a friendly place

Sc
Review №69

Great family place

S
Review №70

My old SUV stumbled in but left purring like a tiger!

Ta
Review №71

They are a rip off do not recommend them to my dog

Ro
Review №72

Good guys

Ea
Review №73

Good, knowledgeable, courteous service!

Da
Review №74

Car runs like a new car

Ci
Review №75

Great service

Cl
Review №76

Treated very well thAnks

Je
Review №77

Great and trustworthy

Er
Review №78

Friendly and prices are fair.

Ke
Review №79

They are friendly

Information
15 Photos
79 Comments
4.4 Rating
  • Address:2311 Carolina Beach Rd, Wilmington, NC 28401, United States
  • Site:http://genes-specialist.edan.io/
  • Phone:+1 910-762-1779
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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