Great shop - honest, good prices, very nice people from the owner on down. Had work done on two of my older trucks the past year. Zach takes the time to explain the issues in detail and is a great guy - very friendly. The owner, I believe David?, takes time to talk with customers and knows what he is doing. Not all shops will work on older vehicles like these guys. Appreciate all the great work!

After a period of storage my 2003 Mustang Saleen developed a front brake caliper that was dragging. I had them completely evaluate the brake system and they replaced calipers, pads,and flex lines. They also handled a problem with the emergency brake. Since my car is a fully detailed show car they took particular attention to keep the car in original condition.

You will not find a more honest auto shop give them a call they will get you fixed up

This is the best automotive shop! Theyre straight up and honest.I found great doctors for my vehicles!

The staff here is amazing. I definitely recommend their services. They wont take you for a ride and always take great care of your ride. Highly recommend

I love Rackleys. I actually live in Virginia, but I am sure to have any work on my car done (including every single oil change) here at Rackleys when I visit. A great group of honest people. They’ve always been kind and do great work! They also have great prices.

Great service and great mechanics! Top quality!LJ II

Great place to do business. Zach is honest and knows is business. Will not go anywhere else for service. Glad they are in Wilmington!!!

Honest and caring staff - highly reccomend! Recently changed both of our cars maintenance to Rackleys and have been very happy with the service!

Brought my vehicle in to have a bolt fixed. They did a great job fixing that! But broke a different bolt in the process when I have never had a problem with it and then I had to pay for the extra labor for them to fix it. Not to happy about that.

Very Satisfied with my visit to Rackleys performance. Brought my 1960 El Camino in for some suspension upgrades and the car drives so much better. In addition they found and fixed a problem with a pervious mechanics work that could of been catastrophic. Professional, know what they are doing and regular good people. Will absolutely use again if there is a need. Thanks

These folks came through when I needed them most. I live in Raleigh and my Yukon was not performing so I called thinking Saturday not happen as most Auto Shops are closed on Saturday. I took it in and they diagnosed that my wheel bearings were so bad my tire would have probably fallen off on the way back to Raleigh later that day. These guys under promised and over delivered. Its usually the other way around for auto repair shops. I was also impressed with the fact that they take COVID seriously and their shop is very clean. Wish there was one in Raleigh!

I dont go anywhere else. Fair price. You get honest opinions directly from the owner who has mastered the art of customer interaction, speed, effecient, consistency

Guys are awesome and very helpful. Zach really cared . Hard to find this type of service.

Scheduled an appointment, work done on time. No problems.

This place is great and I will always bring me vehicles here. I called on a Tuesday and was able to dropped my car off the next morning to get some belts replaced. I was able to pick the car up in a few hours. Excellent customer service when I went in and there was no wait time. I would definitely recommend this place!

Always friendly and informative.

$100 labor charge for a simple 15 minute battery change. Not sure what happened, but the honest guys at Rackleys turned into the typical auto shop that overcharges.

Got me in and out within 30-40min like he said.. very cordial..

Professional, honest, timely.

An outstanding mechanics garage - wonderful people, quick service and an awesome price - These guys are the greatest

Great experience when my college daughters car broke down in Wilmington. Zach went above and beyond to be helpful and was more than fair. The drag racer guy was also very helpful and nice! I wouldnt hesitate to use these guys again, or send a friend there.

Nice front end manager.Have used a couple of times for basic work and gave been pleased so far!

Rackleys auto shop has become my family mechanic shop!! Every time I go there they make me feel like family, they take care of me and always make sure my car is in the best shape for me and my safety!I highly recommend you to bring your car there you’ll feel the same I now have a family mechanic in Wilmington!A.J.

These guys do great work at a great price. I needed an alternator for my Dodge Caravan. Their quote was $120-270 less than the other places that quoted me and they did it for less than the quoted price. They have my business in the future.

Ive had several repairs done there in the past year and these guys really take responsibility for the work they do. They also go out of their way to make sure the job is done well and without charging for unneeded repairs or miscellaneous fees. Maybe most telling fact re: their integrity, if they dont specialize in something, they refer you to someone that does rather than just try to make some $s.

Ended up in this shop after having some issues with the wheels, while on a road trip. Not only were these guys open on Saturday they got us in right away and had the problem fixed within an hour. We were treated very kindly by the staff, and they charged us next to nothing for the repair!!!! I highly recommend this shop!!!!!

They are very good definitely recommend and really cool people

They are very good. Quick and efficient.

Always great to work with and very honest.

Best Mechanics in the Business. Fair pricing. Nice group of guys

Professional, knowledgeable, and great communication. Had a great experience dealing with Zach and the rest of the staff. Will definitely be returning.

GREAT GROUP OF GUYS. VERY TRUST WORTHY!! THEY WILL NOT RIP YOU OFF!! Wouldnt take my car anywhere else!! We Love our Rackleys!!

We passed by the new shop every day. When both of our cars had issues at the same time, we decided to try the neighborhood shop. This shop was highly recommended by a Mustang owner friend. They did not disappoint. They are not the most nor the least expensive but replaced the rear suspension in an older Lincoln, diagnosed and fixed our Nissan issue in a very timely manner. Service was excellent. A new issue has developed with one car and we are going back to Rackleys.

A great group of really honest guys. I had my ACs blower resistor replaced here and the price I paid for it was far lower than many competitors that I called. Im talking hundreds of dollars lower. Not only did the repair go well and everything worked correctly, but they did it in a very timely fashion and updated me on every step of the process. I was expecting it to take about an hour and a half, but they ended up having it done in fifty minutes. I would absolutely recommend anyone come here for any repairs they need. You wont be disappointed. Thanks again!

As I said on last review, my Lincoln developed another issue, Zack knew almost immediately what it was likely to be but recommended a scan to verify. He did and was correctand the next day it was fixed. Good as new. These guys rock!

Fair prices, great staff, honest work and pretty quick with getting me back out on the road

Clean shop with nice waiting area. Good management and ownership. Mechanics are sharp and the repair prices are reasonable.

I was here on vacation and needed a repair on my daughters car. Cost was very reasonable and less than estimate. Very perfessional.

Honest reasonabke cost guys.

Super awesome guys. Had them look at my junk jeep- they were friendly and efficient! I really respected their professional opinion when they told me that my jeep was not worth saving- this showed that they really cared about the customer not the money.

Good, honest and trustworthy people! Rackleys is my goto when my vehicle needs work.

Great team, great service and thank you!

I dont really even know how to star-rate this review - the work was done well, and in a timely manner to our vehicle; however, the rough and positively disgusting language heard from the people repairing the vehicles was abysmal! One would think the staff would have more consideration for their customers, but this was NOT the case. We were sitting in the area specifically for the customers, so its not like we were invading their work territory. We are not prudes, but customers should NOT be subjected to the disgusting language heard from Rackleys workers. We were looking for a place to use on a regular basis for maintenance issue of our 3 vehicles, but it will NOT be Rackleys. No matter how good their work was, and they did do a good job, but because of their disregard for their customers, we will not go back there.

I was a customer until i found my vehicle was gone through, found mechanic lonnie worked on it and bolts were not tight, overheard him in the store that he doenst care, I use to like this place but not with him there

Quick service at a fair price.

Let my first start off by saying I am not one to usually post reviews, but much less negative reviews. I chose this place because it had 4.4 stars and was close to our house. If youre like me then you would choose a place that has more stars over a place that has less stars, even if it is cheaper. My husband needed his breaks replaced so we called on Saturday and Rackleys said they were too busy, but could do it FIRST thing Tuesday morning and took down his info. We woke up early and got there right when they opened, dropped our car off, and assumed because we scheduled an appointment 3 days ago we would be first and they would have it done quickly.. nope. Once my husband dropped the car off and got into my car the worker came up to us and asked if we had the keys and my husband replied that he had just given them to the worker.. I knew right then this was gonna be a weird experience. My husband and I went to run errands, waiting patiently for his car to be fixed. They called us 3 hours before they closed and asked if we wanted to get the oil changed too, which meant they were JUST getting to it 7 hours later.. we of course said sure since it was already there. Well they close at 5:30 and it was 5:15 and we hadnt heard from them so we drove over there.. I kid you not, my husband walked in to see why was up at 5:23 and they drove his car around front.. how convenient. Like I said, I never write reviews but I chose this place because I read good things about it.. but there is no reason why we had this type of service when we scheduled THREE days in advance AND dropped it off as soon as they opened. When my husband asked if they had a military discount they said no we treat everyone fairly ha, apparently not. This will be the VERY last time we go there. Hopefully this post will bring awareness to others or even the manager. Totally not satisfied.

Always great service. They do exactly whats needed and nothing else. I highly trust them and wouldnt take my car anywhere else.

I usually do all work on my vehicles myself but in this situation I had no choice to resort to an auto shop. There are many people that resort to auto shops this is why I need people to know this. The work they did on my brakes was terrible and the amount of money I paid for the work was excessive in my perspective. Once I was able to check things myself there were lose parts inside that arent supposed to and to imagine I had to make a trip like that across the country. Thank god I made it in one piece. Brake work is simply something that you can not simply mess around and do whatever work on it. Parts that werent even from there were used. So I recomend any one that goes here double check your things and make sure you get your moneys worth.

Awesome mechanics, knows what they are doing. Really nice front staff.

Great service...these guys are here to help, not to hose you with ridiculous prices or repairs that don’t need to be done.

Rackleys did a great job putting new rotors and brakes on my F-150. The cost was fair and I really appreciate the friendly, down-to-earth service!

I think everyone should know who they are dealing with in town. Its hard enough to trust companies in Wilmington to not screw up even on a cheeseburger order.I may be a little picky about who touches my truck, I do all of my own work, external of the engineblock. The Clutch on my 4X4 was to much for my driveway jobs...I called everywhere to get pricing and ETAs on the CLUTCH REPLACEMENT of my1991 Toyota extended cab 4X4. Rackleys Automotive was not the lowest price or the highest price.The ETA on the truck drop-off was 2 days even though they had lots of work already, which inmy experience, most shops usually turn you away (totally understandable) so they do not bury themselves. I got alternative transportation for Wednesday, and was told as long as they did not run into any problems, I could possibly get it back on Thursday lunch - late afternoon.I dropped it off as planned, nervous as hell that everything would be put back correct and the jobwould be one of quality. They took their time and did it all correct.The Service Writer Zach was very down-to-earth and not full of crap. He was straightforward and blunt about everything to protect his rear-end and the well being of the shophe is running. He never made any promises. Very smartI picked it up late Thursday and was so happy, but I was not convinced until I got home and got under it with a fine-toothed comb and a Mag-light.Everything looked great!I know your thinking.... its just a clutch job.... NO its not. Takes alot more to remove braces and allout of the way on this truck. It is a real pain..I now have a trust-based relationship with these people. I hope if anyone has a good experience ata local-owned company in Wilmington to please leave a post. Everyone never hesitates to leavenegative info on a company...so take the same time if you get a good experience.THANK YOU Rackleys Automotive-Gerry F.Special thanks to Zack and David for the kind service.

After seeing the reviews I took my Subaru to Rachleys. I’d just spent all our savings to have a mobile mechanic overhaul our cars engine. It didn’t last six months. Thankfully, I found Rachley and Zach. The car was repaired quickly and for less than estimated. I highly recommend Rachleys.John Mauney

I recently needed a new starter for my 2014 Chevy Equinox. I live near Ogden so I went to a few auto repair shops in that area to get some quotes. Rackleys quote came in $100 less than 2 other quotes. On appointment day, I dropped off my car at 8am. After a couple hours of Pickleball at the Wilmington Basketball Center across the street, I was back picking up my car. With their fast service, better than reasonable price and factory OEM parts ....my problem was solved. Go speak with Zachary and the great team at Rackleys...Im glad I did.

The guys are great .Its always good to no that u are not getting taking advantage of.They do great work they will always get my business.

Thank you Rackleys!

Great experience getting my car inspected quickly.

Great service!

Very professional. Found the problem that Capital Ford could not.

Got a vehicle from dearlership the carfax said the transmission was replaced along with a number of other things by this company. Got the vehicle down the road and 5 minutes later 5th gear went out. Got it towed back home and called racklies that did everything and they said they did all this work to it and then they told me we dont warranty our work. For a big company working on a lot of vehicles you should warranty the parts you say you replaced. I will never ever take any of my vehicles here. They were very rude on the phone as well. Just poor customer service. Now Im paying out of pocket and the other work they did is showing how much racklies mechanics suck. Be careful using these guys.

Staff and repair work are great!

Excellent Service. Honest Prices

Zack and the crew take great care of their customers! I dont bake cookies for just anyone!!!

The service I received from Rackleys Performance is by far the best. I have 14 years of experience in the automotive industry, from a new car dealership service director to a manufactures Rep. So trust me, I know how a automotive service dept should operate. Also being an ASE certified automotive technition my self, I can spot the lies easier then the average consumer. I have been lied and ripped off by many repair shops just like anyone else. For that reason, I started to do all my vehicle repairs myself. Being a local business owner myself, I seldom have the time. I decided to pay a visit to Rackleys Automotive over some performance issues with my sons muscle car. I was very impressed how clean and neat they ran the operation. It starts with a very friendly welcome from the service consultant Zach, he is very knowlegeble and runs the operation smoothly.The owner, Dave personally oversees repairs while performing repairs himself. The professional and honest treatment my son and I received was way above what I was expecting and better then most dealerships can or are willing to provide. They took the time to go over the repairs with my son and I so we fully understood what was done. My sons car runs great and the cost was very reasonable. I have recomended a few friends and they also feel the same away. Thanks Dave, Zach, Freddy for taking pride in your work. NO ONE will touch any of my vehicles but you guys from now on !!Respectfully,John ValenteMagic Carpet Cleaning Services

Zac takes care of his customers and has everything moving along!!

Tried to over charge me and try to charge me for stuff I did not need at that time.

Good service, fair prices

Honest people with great prices

Like the new shop very clean and professional. They do all my service work and I have referred my customers to them often over the years if they need work done.

Very nice employees, fast service,

I believe i spent money i shouldnt have.Two times i found myself on the side of the road with the same problem.I took it to another mechanic,they found the problem within two hours.Truck runs better than ever.Wont ever go back to Rackleys.

Reliable service.

Great stuff.

Great service