As a female its scary to take your vehicle anywhere. I was so thankful that the guys there explained and showed me everything! Everyone was so professional and polite. 100% will be taking my truck back if additional work is needed in the future.

Absolutely amazing experience from before I dropped my vehicle off to when I drove off the lot. I heard of them before since I delivered to them in the past at an old job, and knew of their funny signs from social media. I was greeted on the phone after inquiring about services via email, and setup an appointment. During my truck’s service, I was texted a very detailed report of everything that my truck needed, that also included pictures of what they were talking about. After verifying their concerns and moving forward for the repairs and services I wanted after reviewing their report, the work on my truck went on. It took a day for a lot of work done (brakes, tires, shocks, fluid flushes, alignment, etc) and was more than happy to pick up my truck after work. Prices were fair and the employees were very friendly and knowledgeable. Upon picking up my truck after service, I was given two free car wash coupons to a local business and a free hand sanitizer bottle was left in my truck. My truck rode like brand new after the well needed services. Will definitely go back again! Everything from start to finish was wonderful.

An extremely professional business. Doug was perfect throughout the process of my truck being there. Prompt phone calls everyday to keep me in the loop, asking for permission to move forward with the repairs that they found that were needed. A CRAZY bumper to bumper inspection with photos emailed to me and diagnostics also emailed to me everyday. Apparently this inspection is done on every vehicle they work on. I had work done on another truck of mine about 10 years ago there. They remembered me and that particular truck as soon as I walked in.I dealt with Doug and he was top notch, but Im sure whoever you deal with will be excellent. I highly recommend Paul Campanellas shop to anyone with an automotive need!

I came in to get a nail in my tire removed and they quickly assisted me, without charge. Friendly service and very clean for an automotive place. Thank you!

I went in with a low tire, and it was patched for free. The customer service was wonderful from the moment that I called in, to the moment that I left. I will certainly be back for my car needs. Pauls comes highly recommended by me.

I was losing air in my tire. Campanella’s checked it and found a nail. They could not replace the tire, they advised me what I needed done, and to top it off, there was no charge. Great service!

I have know Paul and Anthony for many years. I can’t speak highly enough about their professionalism and integrity. They are both genuinely nice guys and I 100% trust them to take care of my vehicle. Doug was my service rep and was also extremely helpful and accommodating.

The team at Paul Campanellas did a great job of servicing and repairing my Toyota. They kept my updated on the progress and the recommended auto work. I am very happy with the service I received.

I have done business with Paul on a few occasions and have always received an optimal customer experience. On this occasion I received an analysis from the technician that needed further clarity so I asked if Paul could call me to discuss. Within an hour Paul called me, gave me detailed information regarding my inquiry answered a few additional questions while we spoke. I highly recommend their business for your car care needs

I came in for an oil change, tire rotation and general inspection. They did a great job! My truck was in and out pretty quickly and I was ready to go before the weekend. They offer to pick up or drop off your car before or after service if needed. They also have a shuttle service and loaner cars (at no extra cost) for you to use if you don’t have a ride! I only came for an oil change so I waited with the car, but I thought it was really generous of them to offer those services! Over all 12/10 service and I will 100% be bringing my car back for any future repairs/ service.

Very amazing service Justin was my point of contact and made the whole visit warm. They were efficient with time and the pricing was more then fair.

Anthony Campanella and Doug Hart were awesome; they listened carefully to what needed to be done to reassess leaks in the air conditioning using an updated technique. They didn’t charge extra since an initial check had been performed using an older method. They and everyone else were polite, friendly, and happy to look up my information and history that was listed with their other shop.

Brought 4 tires to be mounted to wheels. Andy listened to how I wanted these tire mounted (ie. white letters in, no stick on weights, etc.). These wheels are unique and vehicle specific. I was promptly called when work was completed and was completed when promised. I inspected the work and it was to my satisfaction. Andy AND crew delivered, well done!

Excellent service. The front office guy, Doug Hart, was awesome. He gave me a detailed run down of my car inspection, let me know what definitely needed to be done, included pictures in his report, and was prompt in letting me know when I could schedule a follow up appointment to have my front wind shield replaced. The transmission work I had done at Campanella’s was 1/3 the price that the dealership quoted me. I will definitely be coming back.

The staff are friendly and knowledgeable I found the service to be much more personal than my previous experiences with dealerships and large chains. I feel that they are honest and trustworthy which is VERY important to me. I highly recommend them!

Insane thorough analysis with pictures of recommendations on what needed repair or attention and the severity level. Text message included everything.

Honest, reasonable, quality work, and genuinely nice guys. Very lucky to have this business around the corner from my office.

Paul Campanellas Pike Creek Automotive is one of the best shops I have ever been to. They have amazing customer service and even better communication skills. I appreciate the astonishing work and care they put into my car. I would like to just say thank you for your work, Pike Creek.

Good people, Will was super nice, fair pricing, and even give a free car wash you can use any time with the service! Hoghly recommend, will be back! :)

Campanellas was recommended to us several years ago, & weve been taking our cars there ever since! Will & the team are friendly, knowledgeable, and informative. Weve been extremely happy with their quality work, competitive prices, & timely service. They have always gone above & beyond for us, which is rare with most other companies these days.

Theres a reason few shops have such good ratings, but its obvious why Paul Campanellas does. I like my mechanics like my people, honest, and with visual support so that as a non-car person I can understand exactly what is wrong with my car. Pay for cheap work, get cheap work. Pay for quality, get quality. As long as I live in DE, my 2014 Honda will continue to be taken here for maintenance. Thank you sincerely for your genuine and authentic service.

A friend of mine recommended this business, and I’m so happy I followed his recommendation. The staff are extremely friendly, they had a shuttle service to take home, and then provided me a free loaner when I decided to go with their service. I’m pleased with the work that was done, and they didn’t try to talk me into getting unnecessary work done like many places do. It was easy to make an appointment. They did more work for less than another place quoted me. :)

I had an issue with my tire, it was going flat and I tried to find a place to put air in the tire -- all the air compressors at the local gas stations were broke. After an hour driving and searching for a working compressor, I stopped in here. The office staff took down my information, and in 15 minutes, took my car back. They found a nail and fixed my tire. Im really thankful, and happy that they were generous to help out on short notice.Thank you!

First time bringing my vehicle for service here. Overall a very good experience. I will utilize for future repairs.

Very friendly staff! Had my brake pads, rotors, and sensors replaced on my Volkswagon Passat and they did an awesome job. Price was very reasonable and job was done quick. Highly recommended. I will be coming back for any other maintenance or issues I have with my car!

A co-worker recommended I go here and Im glad I did. I had a screw in my tire and they fixed it promptly and for free! Ill definitely go back.

Very courteous and informative. Reasonable quotes

I took my vehicle there because I needed a tire plugged and they took good care of me. Doug Hart was a pleasure to work with providing the best auto repair experience. Fast and friendly service! I would highly recommend Pike Creek Automotive!

Go see Will and the guys and grt your car fixed right the first time! And a free car wash, best value in town!

First time and it was easy and the stemmed too do a good job for a reasonable price.

Highly recommend!! Extremely knowledgeable about Vehicle Mechanics & very thorough with their diagnostics. Also, I was impressed with how there technicians were able to use & share all of the details with me (technologically up to speed with the times).

Clean shop and professional employees. Made my old truck run like a new one. I highly recommend this auto repair shop.

I recommended this place to everyone! They are so great and their customer service is so amazing!!! I am a ER nurse and so busy, they picked up my car at work and delivered back to me at work on time!!!!! Doug was so great, got me in so fast, touched base with me for pick up, diagnostics of my car, and drop off! I told all of my co-workers in the ER today about how great your place is!!! I will continue to use your service!! Thank you so much, for helping make my life a little less crazy!!! Thanks Niki

They’re an honest hard working family owned business. They promptly addressed the problem with the vehicle. They gave the vehicle a thorough safety inspection to make sure there wasn’t any underlying problems adding to my problems.They gave an honest estimate. There was no high pressure up selling. If they say there is a problem Take their word for it. Well deserved 5 stars from me

Pike Creek automotive is a very professional company that cares about their clients and their needs. I know when I get my car back after repairs, it will be perfect every time. They stand by their work.

We use PCA for all our auto repairs. They are very upfront with any issues. Their prices are also very fair. They also back their work with no arguments.

I like the service and the tires I bought. I also like the friendliness and knowledge of Doug Hart the service advisor.

So far, so good. Had a failing a/c condenser that I didnt have the resources to replace. Heard good things about Pike Creek and dropped it off. They did a complete car inspection with pictures and explanations along with factory specs and gave me an expected timely estimate. Had my car back THE NEXT DAY! Doug and Dylan were great, professional, and got my car back to me quickly. I dont mind paying for quality, no-nonsense sevice. Its worth it to me. Highly recommend. 👍💪

Three stories of how Paul Campanellas became my trusted auto shop:1. I got a nail in my tire shortly after buying my first car 3 years ago. I called some nearby auto shops and they wanted me to make an appointment a few days out to fix the tire. I called Paul Campanellas and they said to bring the car right in, even though it was close to the end of the day. Campanellas fixed my tire right then and there. When I went to grab my wallet to pay, some guy laughed and said, no need to pay, just bring your car back when you need something real done on it. I said wow thanks and shook his hand. I asked what his name was, turns out it was Paul Campanella himself.2. I took that same car here when it was due for its first oil change. I thought I’d have to just sit and wait in the waiting area, but one of the employees drove me to the gym using their courtesy shuttle, and then she picked me up when my car was done, all for no cost. Now, Campanella’s is the only place I take my car for routine maintenance.3. My car recently broke down on the highway and I had to get it towed via AAA to the nearest auto shop, which was not Campanella’s. I did not trust this auto shop’s repair recommendation. While I was in the parking lot of this other auto shop, I called Paul Campanella’s. Will was extremely helpful in talking through my problems, and eventually we agreed that I should get my car re-towed to Campanella’s to have it properly looked at. Within the day, Campanella’s was able to properly diagnose and fix my car’s problem, and they saved me from getting shafted $2.4k by the sketchy auto shop.Campanella’s always thoroughly explains what recommendations they have for my car. I always feel confident that my money is being well spent when I do business with them. I’ll never take my car anywhere else.

Will is the best. I’ve been having electrical issues with my car for months and haven’t been able to get it to pass inspection. They had my car for a day and were able to fix majority of the issues. Don’t get me started on the price either. The dealer said they’d charge me $350 just to look at the car and that I’d be looking at about $2,000 or more to fix. I almost cried. Will and the team were able to fix the headlights, tail lights, and several other lights. My car passed inspection too. Thank you sooo much!!!!

Very professional and reasonably priced

I am very fortunate to live within close proximity of this shop, but I highly recommend them to anyone near or far that needs service done on their vehicle. They treat you like family and they care for your vehicle as if it was theirs. Always high quality work from Paul Campanellas

Highly recommend this shop, they are dedicated to service excellence. I greatly appreciated that they delivered my vehicle to my house after it was finished as well!

If you decide to bring your car to this shop, make to sure to ask for an itemized breakdown of the services they are going to perform and then get a second or even third opinion. Do not just take the services and prices they give you at face value. You will likely find the services to be completely unnecessary or overpriced. I cant recommend bringing your car to this shop.

Andy and Gus got me in so quickly, found the nail in my tire and patched it under 15 minutes. They were so professional, and did it all complimentary! What a wonderful establishment. Ill be back for sure. Thank you!

Great service quick work would recommend

I would not recommend this place to any family or friends

Great service! The best business to take your vehicle in Delaware!

Great shop! They are knowledgeable and know what theyre talking about. As someone who works on his own cars, I recommend Camponellas. Theyll get it fixed.

They were efficient and professional. I used their coupon and saved $10.00. It was higher than I would have liked to pay, but they did a good job. With the coupon, I paid $52.11. My car uses synthetic oil. They rotate the tires for free and did all the diagnostics on the car, letting me know the servicing I need.

This place did a fabulous job repairing my nephews car and making it safe again.

Great place wonderful staff. Very organized and clean.

I was very happy that Will was able to help me with my needs. Kept me in the loop and made sure my car was taken care off. I Recommend this place to anyone in need of a car service. Will’s customer service was amazing .

This was my first visit with PCA and this will not be my last experience with them. Will was spectacular as I was able to be seen the same day for an oil change. I enjoyed receiving my inspection “report card” and discovered I needed an alignment as I suspected last week while on vacation. Highly recommend for great service and friendly staff!

Great job working with Campanellas. Picking up the car in our driveway and dropping it off after the repair was fantastic. Great detailed list of issues as well.

Always go there now and recommend a friend last Friday she is also happy with the work

The treatment and the service was remarkable. I have never had an experience as great as I have here. Would 10/10 recommend to anyone and will continue business with them. Everyone there cares about the work they do and it shows. An amazing shop.

Doug always takes good care of me. Appointments are timely. He is very personable. I trust all work done on my jeep. Thank you to everyone at Campanellas!!

Ive taken a few of my and my wifes cars to Campanellas Pike Creek. Anthony and the whole staff have been great - fair price and great service.

I have never gone here but the person who makes the sign is the best person in the world, he should get a promotion

These guy’s were fantastic! So polite. Shop was clean and professional looking . The report on my car was detailed and easy to see what was needed. Fran called me to discuss the report and we agreed on work to be done. Again very professional. I will definitely be making Pike Creek Automotive my car service place for good

They are always exceptional. Highly recommend them.

Fantastic experience! Had complete brake job done along with some routine maintenance. Truck drives like new and the brakes are absolutely perfect! Exceptional work and value! Try them out you won’t be disappointed.

Great service and everyone was very friendly. I called worried about my brakes and they got me in and out the next day, with new brakes, oil change, full inspection for any other issues. Loved getting a digital copy of the inspection too. Highly recommend!

The service here is great. Though I am constantly concerned with one individual, named will, he seems to have trouble distinguishing vehicles. He believes all cars are minivans.Excellent service. Great group of guys. Fast, responsive and willing to work with your schedule.

I called a day before to schedule an oil change. When the associate answered, he was very professional and spoke very clearly. He made sure I was satisfied and everything worked around my busy schedule. As he put my needs first, as a successful business should. He also offered me a ride home, as Paul Campanella offers their customers a ride home or where they need to go. I came in the next day to drop off my car, as they greeted me and told me everything that they were going to perform. I went home, and within an hour and a half I received a text from them. It was a link to show me everything they’re checking on my car. It’s the 26 point inspection they offer included in my oil change. There were pictures of everything. I’ve never seen anything or any shop do this before. I was amazed. It showed me a meter of how “healthy” my car was and what they recommended. They called me, and recommend that I do a serpentine belt. After getting off the phone, they completed everything within an hour. I am amazed by the speed and professionalism of the team. Usually something like this would take a few days or so. I would recommend this location for all your needs.

Thank you for the free inspection. Doug was helpful and polite. Great service

I posted a very positive review a while back because their customer service was on point, but this place has gone downhill fast. Their service advisor Will was very professional, friendly, and gave you an easily interpreted breakdown of your issues, making sure to tell you what you needed to take care of now vs which issues could wait. They also do a full check of your car and have loaners for when you have a serious issue and cant be without your vehicle. BUT.. I have now had just too many negative experiences to ignore. Not only is their customer service now very lacking when Will isnt around, every time I bring in my Jeep, they give me a laundry list of issues found and dont end up fixing the issue I brought it in for in the first place. Their complimentary inspection ends up serving as a scare tactic, especially for their new pushy front desk guy who didnt want to take no for an answer. I brought it in for a rattling issue a year or two ago and $2000 later in addressing things found on their initial inspection, they didnt even address the rattling! They ended up fixing it when I brought this to their attention, so I stayed... there have been a few more issues here and there, but what is finally making me write a review is something that was just found by my new mechanic.... So turn back time to a few months ago- I brought my Jeep in again to PCPCA because of a weird hesitation that was happening when getting to a certain speed and they had the spark plugs replaced as well as had transmission guy look at it, put anti-shutter fluid in, and tell me that if the hesitation occurred again, I would likely need a rebuilt transmission, although when I asked what the issue was exactly and how this fluid would help, they repeated over and over again our transmission guy has been in the field for 30something years as if that were a great answer. Well surprise surprise the issue came up again and fearing that a rebuild wouldnt be worth it, I started looking into selling my car, but thought I would bring it into another shop for a second opinion first. Not only did my new mechanic find no issues with the transmission, they found that the hesitation was caused by improperly installed spark plugs that were extremely loose. Spark plugs just seem like mechanics 101, so I am just shocked and ashamed to have ever recommended this place to my friends and family. Honestly, Paul, his son, and Will are absolutely great and professional and went above and beyond for me when I was having car issues a while ago so I am sad to write this review now, but looking back, I am just so disappointed about the service that my poor car has received vs how much money I have spent at that place over the years. Sorry guys, but you really need to step it up a notch these days. Take care. **UPDATE 10/27- Now that I have posted this review, they have tried to call me several times, which I feel is a bit invasive. Also they responded to my review and instead of apologizing, they made me feel ridiculous and absolutely attacked for having concerns about their service. Read the owners review for yourself and decide what you think of them. THANKS ALOT for your help guys. Great customer service. Way to show people who you really are

Received oil change without difficulties! Called and got next day appointment! Everyone was so nice and professional. They even offered to drop my car off at my work for me so I didn’t have to come back for it. They are currently running a promotion for free oil change for first responders due to the pandemic, they were so grateful and thankful for those currently working in the pandemic. We may not have crossed paths otherwise due to location but had such a great experience will definitely being using for future needs !!!

I have been going to them for a few years as a neighbour recommended them to me, because I was unhappy with the service from the Ford dealership on Kirkwood (I had a Ford Focus). I now have a Chevy Bolt and will get my tires rotated with them. They are always happy and on time. Great shop

Excellent service from these folks.Andy took personal care of my vehicle needs.They took me in immediately, found parts that day and kept me informed of the status of the repairs.Superb job, quality workmanship; my vehicle runs great!!!

My first time here and I will admit I’ve driven past many times, often entertained by the signs.Within short order, they had a detailed estimate out to me, complete with pictures.Fair prices, and quick, professional work!

I have been treated with the utmost care and understanding. Very respectful, honest. I am waiting to pick up my car today. I will definitely be back for all of my cars needs. This is my first time here upon recommendation from a friend who also brings her car here.

Great communication and customer service. Called in the morning to get a new car I purchased checked over since engine light came on. They fit me in and sent me a link so I could see the diagnostics that was done. I called back to have them fix everything and they not only finished same day but two hours earlier than they originally thought. Due to COVID you can’t wait in waiting room so make sure to get a ride. I was really pleased with the service.

Everyone was pleasant, helpful, and professional. The work area was spotless. Ill return when more service is needed.

Outstanding work 💪👷👏👌

Paul Campanella is the best by far. I use them for everything. Friendly, knowledgeable and willing to help, assist and give good advice. i would recommend all to go visit one of their sites. I use the one at Limestone Road. My hat goes off to them. Bill Nottingham, MD

Weve been using the full auto services here @ PCPCA, for over 20 years now, yes,,,,, back when it was still the other place.Paul, Anthony, Fran, and all the staff, are there to invite new & retain old customers like us.They are family owned, they treat their staff like their own, they go the extra mile to satisfy every customer by providing safe, excellent, reliable, professional auto service.

My windshield wiper blade flew off while I was driving during the last snowstorm.I knocked on the door, because they are doing by appointment only due to co vid and they picked them out and installed them in 5 minutes.They were really nice about it even though it was a little later on a Friday afternoon.Thanks guys!

Thanks so much in these trying times to give an amazing experience. As a healthcare worker and having a spouse out of a job we really appreciated the free oil change. They did an awesome job and did an inspection on our vehicle and as soon as my spouse returns to work we plan on bringing our car back to get some much needed attention. Thanks again for all you do for our community.

Great service and quick work!

Very friendly superior service. I would recommend highly. 5 stars is not enough.

They attempted to charge me over 2,000$ for fixes that I got done somewhere else for 500$. It was quite obvious they where trying to over charge me because I wasn’t a man. While they performed the inspection the cable that pops my hood open also was broke but I wasn’t told about it, I found out a week later when going to pop my hood and couldn’t. The owner is a very nice guy but not so much the staff

Professional and informative! Contacted Andy and he was on it got my truck in and took care of the issue and back on the road. Thank you for the great service!

Service was great and they were very professional.

I’m very happy with the service, professionalism and friendliness. They picked up my car at work and delivered it back before the end of my workday. It was stress free, fees were good and I love the service report provided, easy to follow and informational. Thank you Anthony band Dylan!

Very professional and swift service. Recommended.

I love the messages on the outside bulletin boad. Hilarious! 😂

I received next day service at the time promised. They were thorough in their inspection of my car. They took time to explain findings indication which items were essential for DMV and that which could wait for a few months of driving. I trust them.

Impeccable service and quality work on my car. Will definitely be going here again.

Friendly, professional, and quality service but most importantly honesty and integrity is what makes this the go to place for auto repair and preventative maintenance. I’m treated better and more fairly here than at any dealer I’ve ever been to for repairs.

It becomes immediately apparent that the people who work here take a lot of pride in the doing the best they can to serve their customers.I took my car here during the pandemic and they were really thorough in explaining the protocols they have in place to protect everyone. I only have them 4 stars bc unfortunately, my car is a little beyond repair and so haven’t really had the experience of being serviced by them and a comparison to costs.

As much as I hate unexpected car expenses, I have to give a huge shout out to Pike Creek Automotive! It was my first time there and it was perfect from start to finish. I love that they text you a complete diagnostic report to include pictures of your car! My car needed a lot more than I thought...new battery, change all fluids, air filters, and more..I’m terrible with my car maintenance but now that I found someone trustworthy, friendly and reasonable.. I will keep up on it!

My car had several warning lights appear and i was scared my car would not make it to my regular mechanic . I pulled into the driveway and Anthony took my car right away to do diagnostics . Because of covid - they didn’t have waiting room . He made sure I had a car to sit in with heat on as it was very cold outside .I was able to pick up my car same day - which was the biggest worry for me . Especially with Thanksgiving in two days !!! Thank you for prompt, professional service - at a decent price .

Since I first started using Pike Creek Automotive, I’ve been consistently impressed. I highly recommend them. Excellent service, fair prices, really nice staff. I’ll be coming back. Thanks PCA!Pike Creek Automotive is THE BEST. They are honest, skilled, and reasonably priced. They went out of their way to work on my car, disinfecting before and after with ozone, and were even kind enough to deliver my car to me when it was finished so I didn’t need to worry about any Corona virus risk. I’ll be using them forever, and telling all of my friends. Thank you!!!

After moving from Arizona to Delaware in November 2017 one of the tasks I was assigned was to find an automobile repair shop to take care of our two cars. After doing some searching, I chose Paul Campanella’s Pike Creek Automotive. On my first visit to their shop I knew I made the right decision. Like everyone else that drives, you have to perform regular maintenance on your vehicle and Campanella’s method of keeping us informed when items are coming do is very helpful. And when there are those unexpected issues, we can trust Campanella’s to perform the proper repair with highly skilled mechanics and a friendly office staff. Thanks for you friendship and keeping us on the road.

First time using Paul Campanella’s Pike Creek Auto. Very professional and friendly. Easy to get an appointment and work was done on time. Will definitely return there.

I received updates about the diagnostic process and options. The mechanics were able to identify the problem and fix it. They did a great job!

This was an excellent experience in the middle of a Pandemic!! The best part was the communication with the crew!! He sent a text with pictures of the car and issues that needed repair! It was awesome and most helpful!!

I always feel that I am in good hands at Paul Campanella’s Pike Creek Automotive. The staff is professional; the mechanics quickly diagnose problems and thoroughly explains my options; and all work is done right and fast.