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Autoworks Inc
202 Antilles Ct, Wilmington, NC 28405, United States
Appearance
Autoworks Inc

Comments
D
Review №1

Always excellent service.They are honest, provide accurate pricing up front, and complete the work on time. Tim goes out of his way to track down the best parts, prices, and solutions for your needs and is always prompt and professional in returning calls. AutoWorks is a great shop and excellent local business. Highly recommended.

Sh
Review №2

The owners Dorothy and Carl along with manager Tim are the definition of integrity and their service is top notch.

Ma
Review №3

They were very professional and quick. I loved playing with their sweet babies!

da
Review №4

At 138k, my engine was overhauled by autoworks. They also replaced the thermostat, replaced the spark plugs, replaced the pan gasket, and redid the timing.At 140k, the thermostat had to be replaced. At around 143k, the oil pan started leaking AND I heard a terrible grinding and clicking noise, took it to a mechanic and found out that the bolt holding the timing chain idler sprocket had completely backed out and let the inner timing chain wear against the outer timing chain’s tensioner guide.Now this means that within 5k miles, almost everything they did to my car failed. When i called them to ask if they could fix it the first time, they replied that it’s been more than 6 months and that I was out of luck. Once I had taken it to the mechanic to get it diagnosed, I called again with the specifics of the problem. I was told the same thing. I even offered to pay, and asked if there were a discount they could give me on it. They said I’d pay full parts and labor like everybody else.A bolt backing out in the timing cover is NOT normal wear and tear, it’s negligence, and —in warranty or not— should have been covered 100% by simple virtue of integrity.Now whether they bought sub-par parts or did sup-par work, they refused to stand by either. After I called them, I contacted the better business bureau to file a claim against them, and they have now ignored both attempts by the BBB to contact them.I would love to see them stand by their work and then I could change this review to 5 stars, but it really feels like pulling teeth at this point.

Da
Review №5

These guys are the best! I highly recommend! They fixed my wife’s MGB and were very reasonable and professional, but the best part is just how overall nice they all are! This is hard to find these days. You won’t regret using this company for your auto repairs. Thank you Auto Works!

Cy
Review №6

Fast affordable and knowledgeable 👍🏽

MG
Review №7

Very happy with their performance. They troubleshooted my issue and solved the problem. Very impressed with Tim and the whole group of employees.

Na
Review №8

Everyone was very knowledgeable and friendly. Work was completed timely and they were able to find parts for my 1987 Mercedes.

Me
Review №9

Will not use or recommend anyone else. Top notch operation. Honest and skilled mechanics and customer service couldnt be better!

Ke
Review №10

I will definitely go here again. All the staff was very friendly. They got me an appointment right away, didn’t push me to buy more services, and had my vehicle ready in a timely manner. They were even able to give me an accurate quote for services over the phone. A+

Ma
Review №11

Always take care of my mechanical issues and resolve them in a quick turnaround and Tim in the office has great people skills and personality

Pe
Review №12

Awesome place to get vintage car automobiles restored

Ki
Review №13

Autoworks is always very courteous and professional.

Br
Review №14

Nice people. They are thorough

Bo
Review №15

Failed inspection was told they would give me a quote if I wanted. Asked what they would do if it was there vehicle said they would get rid of it. It’s a Ford.

Li
Review №16

Best shop in town 😁👌

To
Review №17

Great group of people

To
Review №18

Great MG shop

Information
3 Photos
18 Comments
4.6 Rating
  • Address:202 Antilles Ct, Wilmington, NC 28405, United States
  • Site:http://yourautoworks.com/
  • Phone:+1 910-791-5074
Categories
  • Auto repair shop
  • Car inspection station
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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