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Hughes Brothers Inc
1620, 145 S College Rd # 180, Wilmington, NC 28403, United States
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Hughes Brothers Inc

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La
Review №1

Nate was a pleasure to work with. He helped me find the biggest all-terrain tires I could get on my Jeep without a lift. My new tires look mean! Love them. Thank you Hughes Bros!

Ja
Review №2

Ive know the lady behind the counter personally for 5+ years. Love her to death! Always gets me in when I need, no issues, great price. Like family 💜

Da
Review №3

I called and asked if they could do an oil change and they said yes, but I would need to get the vehicle to them by 4:00 p.m. as that was their cut off for same day service. I showed up at 3:15 p.m. and was then told that it wouldnt be done until the next day which is not acceptable because I dont have transportation. I pointed out that I was told that 4 p.m. was the cutoff and all he would say was that they would do their best. If 4:00 p.m. is your cutoff for same day then its your cutoff for same day. Dont tell something one thing and then something else when they get there. It seemed like they were more interested in getting out by 5:00 p.m. than they were taking care of their customers. Not good service at all.

Sh
Review №4

One of the workers was very rude towards me and the lady in the front wasn’t to nice either and they was also rude to my cousin that came to pick me up. Wasn’t my place of choice I was sent there but they could never get my business.

Ol
Review №5

Was able to get a tire replaced, and a tire fixed without an appointment in less than an hour. Gilberto did an amazing job on my car! Very pleased :)

Je
Review №6

I bought a used car (2014 Town & Country). It needed work. After fixing the oil leak, the gas lines popped off. They fixed those and they popped off again. Nate went the extra mile, finding exactly why the issue was happening and found the part to fix it. I highly recommend Hughes Brothers. They listen, help you the best they can, and they know their stuff.

Be
Review №7

Took a car to their shop, the worker stressed that my tie rods needed to be replaced ASAP and that I shouldn’t drive my car unless it’s fixed ($500 fix). Took my car to my typical reliable shop back home for second opinion. I have another year before the tie rods need to be replaced. Only problems found were: my rim is bent and I need a toe adjustment. Can’t trust anyone anymore. Poor misleading techs 👎

Ga
Review №8

I have been going to Hughes Brothers at Marketplace Mall for 20 + years. What I like about them is their honesty and their knowledge of vehicles. Their staff are friendly and personal.

Jo
Review №9

Excellent service and fair prices! I have dealt with them for years!

De
Review №10

These folks are awesome! Been going there for years.

Ja
Review №11

Its hard to find an honest repair shop, and hughes brothers is both honest and has decent prices. They do inspection also.

Ja
Review №12

Been here 3 times in the last 3 weeks for various different problems. Very helpful staff were able to get me back on the road quickly.

Ma
Review №13

Thought my car drove/rode good before but after these guys doing their magic its smooth as glass!! Highly recommend this company.

Sa
Review №14

My husbands car was not running at all and we had no clue what was wrong with it. I called Hughes Brothers and they set me up to have the car towed to them and they had it fixed up and ready to come back home in about a day and a half (we work evenings so most of that was our fault) and it came out a lot cheaper than we anticipated. I highly recommend them

St
Review №15

You can never fully judge a local business until you have a problem and you return to get things right. I recently had new tires put on my older BMW last week at the Hughes Tire (College Road) store. After a few days I noticed a shimmy in the steering wheel when running about 45-55MPH. I called Hughes and explained my situation. First let me say that older BMW wheels are notorious for getting the balance right as most use a more reliable clip wheel weight. Mine have the adhesive style, and in my experience, have been tough to balance accurately. So when I brought my car in to get the balance re-done there were no questions, no receipts and no extra charges to get things right. Its always nice to experience a service establishment stand behind their work.

Ma
Review №16

First time customer there. The people there are nice and quick service. Found the prices very agreeable. The only issue is the waiting are is old, nasty and needs updating. Take a little time clean it up put some new paint on the walls maybe a t.v. and the place will be great.

Gr
Review №17

First, I want to clarify that this review is for the College Rd location (not the one on Market). I brought my car in for a simple state emissions inspection. I was told by the woman at the front desk that it could take up to an hour. That seemed long but I agreed. An hour passed, then two hours, then THREE hours! Finally they told me that they finished. My check engine light was on and they asked me to return after driving 100 miles. I returned the following Saturday at 11:45 and was told, with considerable attitude by the same woman at the desk, that the emissions machine was already shut off because they close in 15 minutes. When I asked if she could check with the mechanic, she rudely rolled her eyes, turned her back to me, and took a phone call (ignoring me). The only reason that Im even giving 2 stars is because, when I walked past this disrespectful woman and spoke with the mechanic, he agreed to turn the machine back on and was very helpful. The woman at the front could learn a thing or two from him about customer service!

ma
Review №18

While gone in deployment my car sat in storage for two years and was completely illegal and in bad shape. They guys at the shop got me fixed up and did some much needed repairs and TLC and she is back to running great and it did not cost a fortune! I highly recommend them and they will be my permanent shop!

Ri
Review №19

The staff here is attentive and very helpful, i would highly recommend them to anyone looking for great service and reasonable prices.

Pe
Review №20

The best! My alternator was not working. On 02/22, I dropped off my car early in the morning and Hughes Brothers were quick to replace it. Definitely will be doing business with HBs again! #BigShoutout to Nate & Regina :)

Li
Review №21

They are always good to me. Fair prices, explains things clearly for me, just very nice atmosphere and friendly people. I trust them and that is important to me.

B
Review №22

Great place to service your car. Fair pricing.

Sc
Review №23

Reasonable price, fast service and great at what they do. My family have been customers for years and will continue to be. Not one complaint from here

Jo
Review №24

These guys were fast and nice

Se
Review №25

The best group of people Ive ever dealt with. Honest, knowledgeable, and awesome customer service

Wa
Review №26

Excellent service from a highly knowledgeable staff.I have had an issue with the front suspension of my Jeep for a while that the other auto shops were not able to fix. It is an older Jeep that has been through a couple accidents so I had basically given up on getting the problem fixed. I took my Jeep here for a different repair and mentioned the problem in a general way and the mechanic was able to describe The problem in detail and told me the most likely cause. Both issues we fixed right away.I will definitely use these guys as my primary auto ship moving forward.

Ro
Review №27

Great place with extremely friendly staff. Regina is a great to deal with

Ca
Review №28

Great staff, they really helped me out in a way that most other places would not because of financial issues.

Ka
Review №29

They do great work. I would recommend anyone and everyone to go there to get their vehicle worked on

Ro
Review №30

Great people,great service,great price!

Ti
Review №31

Always a pleasant experience...down home customer service...

Su
Review №32

They always work to find the best tires for my needs and my wallet. They are very courteous and work me in quickly for tire rotations.

E
Review №33

Great prices and service. More honest than a couple places I took my car to in Wilmington.

Da
Review №34

Knowledgeable and fast service and great staff..

Au
Review №35

Out standing service in-and-out in no time . Very nice .

Ro
Review №36

Always fast, efficient, and the nicest employees! Good prices too!

me
Review №37

The staff was very nice! I do however think that the place is a little to dirty for the public to wait.

Br
Review №38

Fair price and excellent service

Eu
Review №39

Awesome Mrs Regina and Mr Nate attention to detail and friendly thanks

ja
Review №40

It was great

Ki
Review №41

Our go to for repairs and inspections. Reasonable prices and honest people.

Si
Review №42

Excellent and quick service. Great prices

Ty
Review №43

I have been to several tire stors Blaks tire is the worst and this store is the best! Hard to get to though In my opinion its beside pure gold so unless your heading north on college rd you have to make a few U turns

Je
Review №44

Reliable, honest work. They talk to you like a person, explaining what must be done now and what can wait.

Ja
Review №45

Regina and the boys here never let me or my car down!! Honest and reliable!

Li
Review №46

So great I cant believe it.

Ke
Review №47

Always repairs the vehicle

Ba
Review №48

Very nice people and service was great!

Is
Review №49

How much are used tires here i need a 235/75r16 or 235/70r16 just 2 front

Th
Review №50

I always bring my car here! I totally trust them

mi
Review №51

Slow they are and not very nice or apologetic.

Sh
Review №52

Pretty good very friendly

Mi
Review №53

Very nice employees!

Mi
Review №54

Fast, friendly, knowledgeable and HONEST.

Ch
Review №55

Fast and course service

Na
Review №56

They have cheap used tires

K
Review №57

Great place!!

St
Review №58

Fast service!!!!

Information
11 Photos
58 Comments
4.8 Rating
  • Address:1620, 145 S College Rd # 180, Wilmington, NC 28403, United States
  • Site:http://hughesbrotherstire.com/
  • Phone:+1 910-791-4483
Categories
  • Auto electrical service
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Mechanic
  • Wheel alignment service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:7:30am–12pm
  • Saturday:Closed
  • Sunday:7:30am–5pm
Planning
  • Appointments recommended:Yes
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