I cant say enough good right now about the service we received!Justin has terrific customer service all the way through the major task of replacing an engine and fixing issues caused by another hired shop. I wish we would have went to First Choice Automotive in the beginning. What took the other shop 2 YEARS and still not fixing the truck correctly, Justin had fixed on back to us with in days! The quality of service is above average and the price was more then fair!If you are considering a lifetime Mechanic, This company should be your FIRST CHOICE! Thank you Justin!!

The worst customer service ive ever experienced in person, Ive had matching experiences online but in person its the zero in my zero to ten quality meter.

This guy is just an outstanding fella. Hes worked on a few of my vehicles.

About a year and a half ago, the timing chain broke in my 2001 Toyota and the guys at First Choice Automotive fixed it. They made it clear my car was old and said to my husband I must really love this car if were willing to put $2,450 into it. At the time, it seemed the best route versus spending even more money and time (which we didnt have) to buy a new car. Long story short, they fixed my car, and life was great. It is now a year and seven months later, and the exact same thing has happened again. According to a new mechanic, someone didnt tighten something down tight enough when chain was fixed last time. And so, gradually the thing vibrated around in my car, until it finally came off altogether. While I was driving. On 73. And to no ones surprise, the warranty on the work that First Choice, has expired. So, back in same situation, except now Im without a vehicle indefinitely. I know this wasnt intentional. But the problem still remains. Very disappointed.

I dont know how truthful other reviewers have been about their experience with First Choice, I can only state with complete honesty that I have been taking my trucks to Justin since well before he moved the shop to Davids Drive and I have always, Always found him to be completely capable of solving all problems I have had and he has been unfailingly honest and fair in his pricing. Sometimes if the problem is not an emergency there is a wait because he does the work himself and he has a lot of repeat business because he does good work. There are many repairs that are very challenging and he is the only local mechanic who will take them on.

This was my first time at 1st Choice Auto & Diesel and Justin cleaned the EGR cooler on my 6.7 Cummins and now it looks brand new! Price was fair, done in a timely manner, and professional. Cant really ask for anything more, Ill be going back because they are fair and do great work!

The service repair and communication was top notch. A neighbor recommended this shop to us and we are happy to say that we will be a regular patron as the work was done on our car in a timely manner and at a good rate.

Friendly, professional, skilled, got us taken care of

We have taken both my car and my granddaughter’s car to First Choice Automotive recently for brakes and struts to be replaced. We felt the price was fair and Justin did an excellent job on both.We would highly recommend.

DISHONEST.....Paid $274. ( maybe less if he gets a discount) for a part, charged me $417. When questioned about the high cost of the part initially, Justin told me that is what the parts store was charging him for it. One phone call confirmed he did not pay $417. for the part as he said. $143. + difference.Honesty and integrity will keep a business alive.......GOOD LUCK!

Excellent service and great price. Ill never go anywhere else.

Took my wife’s car in, she had a short causing her tail lights to go out, and some issues with the headlights as well. They charged $70 to “diagnose” and another $70 to replace a fuse and a headlight. 3 weeks later, the problem pops up again. Feeling overcharged (a total of $180!) we asked they look at it again at their expense, since they failed to diagnose it the first time. He wouldn’t agree to that, so we took it to a REAL mechanic, who doesn’t gouge their customers, in Blanchester.Come to find out, the previous owner didn’t disclose that it had been in an accident, and so was missing plastic parts underneath, which was causing the wires to corrode and short. And he’s going to fix all that for about twice the price that I got charged here.$180 to replace the fuse and bulb and totally ignore the real problem- what a crock.

Have to give one star since i cant give 0 stars. Well its been almost a month and in the middle of losing family members our truck never even got pulled into the garage to be worked on im disappointed since we had to work around not having it between work and personal life. I could have had it fixed when he quoted us 2 xs for time in and wasnt. If its urgent i dont recommend it.