After having suffered a devastating family loss 3 years ago, reviewing insurance policies wasn’t on the forefront of our minds and they were in dire need of attention. We had 3 different Insurance Companies and we were paying way to much. Having researched a few other insurance companies and none meeting my needs, my spouse (retired military)suggested State Farm saying he wanted a “reliable company with a good reputation”. Upon calling “Rob Cutting State Farm” and speaking with Carly I immediately felt comfortable and knew she would be able to provide reliable trustworthy service. And did she deliver. In fact she spent several hours asking questions, verifying information, ensuring my needs were met for each policy. I was able upgrade my homeowners policy, combine all my other insurance needs into one company, and save a bundle of money. Carly was professional, kind, patient, knowledgeable, and caring. All the characteristics you hope to find in an Insurance agent. “Rob Cutting Insurance” rocks!!!Ruth D.

My experience with Rob Cuttings agent was great! The agent was prompt, helpful, and was overall a joy to work with. Extremely informative and patient too.

Carly and the Rob Cutting team are amazing to work with! Purchased a beach house and between the quick replies to emails, availability to chat on the phone and answering a million questions, were thrilled with the service and coverage we got for a competitive price. 15 stars, especially for Carly! She rocks!

I have worked with folks from Rob Cuttings State Farm office in insuring two different houses. These folks are great. My recent experience was with Carley, and I was very satisfied with her service: prompt and attentive. I shall return to them for additional insurance needs.

This is a wonderful agency! The folks in the office, Gina, Terry, and Rob have been incredible! Theyve answered every question, given us information to help us with our move to Wilmington, and explained all of our insurance policies in great detail. Everything they do is a quick response. You couldnt find a better agency or a better insurance company! Thanks so much to the entire team!

Ive had a wide range of experiences with insurance and since being with the Rob Cutting office for around a decade now I have not had any of the problems I have had else where. Quotes have been accurate, documents requested are given promptly on fist request, even often get personal reminders when I get forgetful of bills. Most often I am conversing with the wonderful team of young ladies who work there but have had good experiences with all staff and Rod alike.

The team at Rob Cutting helped me get a great rate when I relocated from Florida. They managed to review an accident file that had some discrepancies from the other side and saved me $40 a month.They even called me personally when my payment method was about to expire. I really like their personal touch. It means a lot these days.

Miss Terry and Mr. Cutting has always been so helpful as I had to transfer my 403b into an IRA. It was easy to make my choices and he educated me each step of the way so I could make my choices. They are so professional and always glad to help. They are the sweetest, most genuine people and that makes a huge difference when dealing with insurance for me.

I have been a customer of Rob Cutting since moving to Wilmington 8 years ago and I have been very pleased with their services. Every interaction with people in the office has been pleasant and professional and they will go the extra mile to help when issues come up. Youre in good hands with Rob Cutting :)

I have used Rob Cutting since I got my first car in college at UNCW. Since then I have moved back home and almost 10 years later I still use Rob Cutting despite living two hrs away. Every person Ive interacted with has been so kind and professional and because of that I never wanted to transfer to a closer State farm agent. Their communication is spectacular, and they always get back to you in a timely manner . Thanks so much for taking care of me!

I have used Rob Cutting since moving here in 2011 and have nothing but great things to say about them… After Florence, they had their Adjusters here in a very timely fashion . The whole process was seamless and the reimbursements came in a timely fashion as well… I felt they had my back at every turn .With all the nightmares I’d heard about people dealing with their insurance companies, I felt very Fortunate to have had such a caring and fair agent and his crew

Terry is always a joy to deal with. Responds quickly, knowledgeable and goes out of her way to assist in any way she can. Top notch service.

Terry took over my account when I had issues with a different agent many years ago and looks after me. This office keeps my account in check and makes sure my interest are handled. Terry and Rob are very easy to talk to and will take care of you. Thank you.

Im new to Wilmington and tried to get all my info moved to NC over the 800 number. Apparently that person missed a thing or two in the process. I called this local office to see about getting that corrected. Terry had me all sorted out in about 15 minutes. Wonderful service, Im glad to have such a helpful local office!

Terry Morgan and Rob Cutting were extremely helpful, responsive, professional and gracious in quickly turning around a needed Commercial Liability Policy needed for foundational paperwork in creating a relationship with a new company that required this policy in order to start work. I would highly recommend them and will definitely use them in the future. Thank you so much for all that you did and so quickly as well!! Many, many thanks. ---- One grateful customer

I just have to say that Terry Morgan must be the most professional person I have met. She has the answers to all of your questions, and makes sure that you have the right coverage, for your home, car, golfcart, and any other insurance needs. Rob Cutting -State Farm office is the BEST!!!

Rob Cutting’s office takes customer service to the next level! I have been a State Farm customer since I have received my license so when I moved to Wilmington almost 4 years ago I transferred my insurance to Rob’s office and it was the best office I could have ever chosen. From Rob to Terry to Gina, they all go out of their way to put their customers first and make sure you are financially protect in every aspect of your life.

The staff (Gina and Terry) at Rob Cutting - State Farm Insurance are always helpful and prompt in answering questions. I recently emailed several insurance questions to which they throughly and quickly responded, providing information, addressing my needs.

What a team at Rob Cutting-State Farm! From Rob, to Terry & Gina they are all so helpful with your insurance question and concerns! Being on board with this office is a awesome experience! RS

Theyve been incredibly patient and professional in dealing with me! Im a young professional, who is starting to figure out the ins and outs of how insurance works and they were fabulous in not only teaching me about it but making it clear that they are there to answer any questions I have. Ive been with them for both renters and auto!

Great customer service! I called Gina at Rob Cuttings office needing proof of insurance to get my teenage daughters full license. Within five minutes Gina faxed certificate of insurance to the DMV saving us from a wasted trip. Thank you for the quick response,Bill

We have been very happy with our services from Rob Cuttings office. Everyone is very helpful and always pleasant to talk with. Highly recommend Rob or anyone of his staff for your insurance needs from State Farm

These guys are amazing. They immediately handle any problem that I have and make you feel like a truly valued customer. Great service and caring people.

I have been with Rob Cuttings State Farm Agency for 14 years when I moved to Wilmington from California. My car and home have been insured with Rob for all of these 14 years. Rob, Shari, Gina and Terry and the rest of the staff are always so helpful and sincere. Truly a great feeling that my insurance needs are always taken care of with their personal touch.

We have been a customer of Rob Cuttings office since arriving in the Wilmington area 7 years ago. Our cars as well as our home have been insured, and entrusted to to this office, from day one. Just recently I called the office to get a quote on some Term Life insurance, and the staff dropped everything and took the time to fill out the application and get the process in motion before the end of the phone call. I really appreciated their effort, as that was the only free time that I had on the day I called, and was hoping for the effort they put forth.

Purchasing insurance for my new motorhome was a breeze. I appreciate the professionalism and friendliness extended to me every step of the way. Agent Terry Morgan was so easy to work with. She took care of everything for me and always responded promptly and completely to my inquiries. This has been a completely satisfying experience.

Great people to work with. Lowered our rate while providing better coverage.

Canceled my Insurance with this office and they made the mistake of cancelling before my policy was up. I had to pay fines on both my vehicles for lapse in coverage. Saved thousands of dollars a year by going with Progressive exact same coverage. There is a reason they are called Snake Farm.

So nice to be able to call and get things handled by Terry or Rob. So hate calling into an 800# to just get anyone. Have been with Terry for years and couldnt ask for better customer service. Love, Love, Love her!!!

Extremely polite, professional, caring and responsive staff that always answers my frequent questions with positivity and thoroughness. Very much appreciated the explanations provided when inquiring about a multitude of issues.

Very friendly and helpful staff. Terry Morgan was very helpful in arranging for my State Farm insurance to transfer from another state to Wilmington, North Carolina. Excellent customer service!

Great family oriented business, I have my Life, Auto, Home policy through them. FANTASTIC service and always on point! If you you want a place that will be detailed on your policy, go with ROB CUTTING!

I really appreciate this office. Everyone is polite and friendly. They will out of their way to help customers.

I have been working with Rob Cuttings office for almost 10 years. I have had car insurance and renters insurance with them. This year I purchased my first home. Terry was there to support me through the entire process. Making recommendations based on knowledge of the area my home was being built on what coverages I needed. The entire office is always helpful and quick to respond. I couldnt ask for a better insurance agent and team. Highly recommend.

Terry was incredibly helpful and professional. Thank you for the quick response and help getting my renters insurance setup properly!

Best Insurance agency by far! Always go above and beyond to make sure you are taken care of. Everyone there is great but I usually deal with Gina or Terri and they are the BEST! I wouldnt go with another agency if it was free. 5 STARS !!!!!

Wonderful people to work with, they are on top of everything for you. highly recommended!

Before State Farm we had another insurance company that raked us over the coals with premiums and then when we got into a wreck refused to pay for it when I had been paying for full coverage all alongSince we have been at Rob Cuttings State Farm we have felt like family and felt at home Ron and his team including his wife are amazing people if you need insurance I will recommend them to anyone

They ALWAYS take care of whatever needs come up. Knowledgeable and honest. I cant speak highly enough of Rob Cutting and his State Farm team.

Ive been with Rob Cuttings office for well over a decade and have never had any issues only positive interactions with a staff thats very personable. They speak the insurance lingo but will walk and talk you through anything and everything that you have questions about. Theyre always there to help and a phone call away to help with any need.

Awesome agency. Super responsive and easy to work with.

Weve been Rob Cutting clients for 15+ years and have been satisfied all the way. All of the staff are very helpful and prompt, and Terry is especially great explaining options and products. She even helped us find the right agent for our recent move out of NC. Thanks!

Everyone in that office is so friendly and very quick to respond with any question I may have. Thank you!

They are always so awesome, kind and professional.

They always respond quickly and offer excellent service.

Rob Cutting, Terry M., and the entire State Farm team have helped me throughout the years so much, that despite a move to Charlotte, I still use them to this very day. Theyve helped with with renters insurance, two cars, and wedding band/engagement ring. Always quick to respond and definitely plan to be a lifelong customer. This team is the best!

I’ve only been a customer for a little over a year. Terry M. Saved me hundreds of dollars a year between car and auto. When a rock cracked my windshield Terry M. Set everything up. She sent someone to my job to have it replaced. The process was convenient and professional.

Terry Morgan was very nice and responded to questions sooner than expected she goes over and beyond to help thanks so much!

Terry was amazing helping me with my insurance needs!

If you ever need an insurance company thats got yo’ back when you them...here is a mighty fine company.

Absolutely the best insurance company I’ve ever been with. Friendly staff that goes beyond their means to make their clients happy. I highly recommend them!!!!

Responsive and knowledgeable company.

Rob Cutting and his State Farm staff are a pleasure to work with. Terry Morgan has been working with me on a recent insurance question and I couldn’t be more pleased with her service. This is a top notch group of dedicated, knowledgeable, hardworking, and friendly professionals who go the extra mile on your behalf. I highly recommend them for all of your insurance needs.

Always prompt and extremely helpful!

Rob Cutting and his team!! I don’t think 5 stars is enough. Michelle!! Simple put in one word amazcredibltastic. 👈 real word 🧐 I have been with State Farm for auto and life for over 20 years, always had impeccable service but my recent experience was just way over what you would ever expect. I called needing an additional 5 policies for various personal and business related things. I called, gave them the details, and boom, first 2 instantly great rates amazing coverage and as always no hassle, quick email and done. The other policies needed a little work and research, so they called me back the next day. (I got off the phone with them at about 4:45 p.m.) Michelle calls me back, (pretty much does everything but wash my car) she said they just reached out about the last policy and will call back ASAP. Well ASAP happened quick and it wasn’t Michelle but my man Rob Cutting calling needed a few specifics on a few items. Now when he told me what all I was going to have to bring in, I joked saying, it would be easier if you just came over here and I’ll throw a steak on the grill for you for the trouble! He laughed and said, “I can make that happen!! What’s your next few days look like?” Now I’m not saying he’ll come over to your house for a steak, but if you are looking to be treated as a friend, your needs as a priority, and with the laid back southern hospitality and manner that is unfortunately becoming harder to find in this beautiful city, then I’d say pick up the phone and call them, because when you hang up. You won’t have to worry, you are covered.

This review is long, long past due. I have been with State Farm for many years now and Rob Cutting and his Team has been my agent for a lot of these years. In my opinion, Rob & Team are very professional and extremely helpful in any situation. I won’t go into details, but I have had many instances over the years that I needed their help/guidance. Each and every time has been an easy and above average experience; from hurricanes to auto accidents, especially with teenage drivers in the household. Sure, they may not be the cheapest out there; just watch TV and see all the annoying TV commercials about saving 300 here and 500 there. Anyway, I strongly feel that paying a little extra is well worth the above average, friendly, knowledgeable and professional customer service. (Dont go up on my premiums Rob)! As older members of my family would say, “it only costs a little more to go first class!”

Rob Cutting-State Farm has been our insurance agents since we moved to Wilmington 7 years ago! I absolutely love the entire staff! They are always so helpful and get things done so fast!! With the recent hurricane, our home was damaged and we had to pay a lot of money out of pocket for additional living arrangements, and between Michelle and Terry, they got me set up with temp housing and I was refunded rapidly! I trust them with all our policies and recommend them to anyone who needs insurance of all kinds!! Thank you all for being so kind and trusting!!

Love this agency. Great people who give back to the community. Terry Morgan also saved us hundreds on our homeowner/auto insurance while providing better coverage. Call her. You wont be sorry!

Rob and all of his staff (especially Michelle) are amazing! All of my questions and concerns are dealt with immediately. They never hesitate to answer my questions and help me work out the best decisions for my family. I know I can call them at any time and they are happy to help. I would not go anywhere else!

Ive been with Rob for 8 years now and he is always friendly and easily accessible. Every time I need to make a change Rob helps me make the best decision, and I never get the feeling that he is just trying to get more money from me, he just wants what is best for me. He helps explain everything in easy terms and lets me know of all changes to pricing. Thanks Rob and State Farm! I will be a customer for life!

The staff is a great team. Rob is very useful and informational. He really explains what youre getting with your insurance and loans. They really deserve 10 stars!!! Front desk staff always there and very nice as well!

The Cutting Team are so easy to work with. We were with our big insurance company for years but hated paying a membership fee that supported an opposing political party. Plus, the staff of that insurance company were so unfriendly and difficult. The Cutting Team are efficient and easy to work with. Most people dread calling their insurance agencies, but I dont have to with the Cutting Team. Plus, I really love how Rob Cutting volunteers in the community to help young drivers and parents understand insurance better.

Rob and his staff really seem to be on top of things within the insurance industry. I went in with plenty of questions on my mind about coverage, value, and cost, and most of my questions were answered before I had a chance to ask them. Thanks to them for there help in getting me the best coverage for my needs, and explaining things in a clear and understandable manner.

Great service and good insurance. Im happy

Been with them for several years. Very pleased with him and office staff. State farm corporate however, I have had a few challenges. Would have been 5 stars if not for that.

Rob simplified the insurance products available through State Farm. He helped me to consider the needs of my small business to help me find the best coverage for my practice. I know that hes there for me when I have a question or need something. Working with Rob has been wonderful.

Rob Cutting has been working with us for years now. He is like family, always so efficient, helpful and hes always available! Thank you so much for your great customer service!-Mary Ann

He is a really good agent. Very helpful and knows what hes doing.

Hes been my SF agent for over 3 years and have had nothing but fantastic experiences with him and his colleagues at his office. Definitely recommend you letting Mr. Cutting and his team check to see if they can save you a bit of money on any line of insurance.

Rob is one of the nicest guys Ive ever met, and he knows his stuff. If you need insurance, I highly recommend Rob Cutting State Farm Insurance.

I am currently a State Farm customer and have been very pleased with their service. I have known Rob for almost a year now and wouldnt hesitate recommending him for insurance services.

Highly recommend Rob Cutting!! When he asks me, How am I doing?, I know its more than a simple greeting. I recently had an EXCELLENT experience while writing an umbrella policy - Im glad Rob is on my team! Rob and his team totally understand that insurance is about life experiences and they listen carefully to understand how the changes and challenges in a customers life impact insurance needs. Inheritence, while a very good thing, can be a life event that brings additional implications so, as I learned, you need to engage your insurance agent. I didnt fully appreciate this until Rob offered to review of my insured position. I was just a basic customer with auto/home and a small umbrella policy to protect my assets. My parents have been finalizing their family estate planning and decided to transfer partial ownership of a family business to reduce the anticipated inheritence tax. Rob initiated some casual conversations and then we set down in the office to formally review my current insured position. I felt like Rob was part of my team and was looking out for me. Rob made it very comfortable to discuss details that had only been shared with family members -- I really value that relationship.

I have been shopping around for better car insurance for quite a while having trouble getting answers. I finally found the right place! Not only did I get all the answers that I have been looking for, I saved a ton of money! I couldnt have asked for a better experience. Rob and his team exceeded my expectations. Thank You!!!

Extremely helpful

Always awesome service

Is out for my best interest!

Good friendly, reliable, service.

Trust worthy