I have always received awesome service from Dan and his staff. It is reassuring these days to get quick, professional responses from an agency Ive trusted with my retirement needs.. I recommend them to anyone needing insurance and retirement savings planning as I have.. Thanks.

Dan made a same mistake with my insurance not once, but twice. Called multiple times and left clear messages in order to fix their mistake...no answer...no callback. Avoid this agent his customer service is awful; have house and three cars insured with him, but apparently that doesnt warrant a call back. I am looking for currently looking for a better agent.

Devin was very helpful with the process with a new policy for my home and car insurance. With the discounts I lowered my total payment by $50.

Called to get a life insurance quote this week. Great customer service. Glad I have Dan to help me with my needs. Would recommend to anyone else.

I think the people at State Farm they are really nice people love going in there paying my insurance. Every time you go there they always greet you I smile and Shake Your Hand. And if you ever have a problem they always work with you its a great Place

Wonderful customer service... very friendly and happy to help

Excellent Customer Care, My agent is Brian, Wonderful Man, .

Ive been with them for more than 4 years and they are the best..

Ive had car insurance and business liability with Dan for many years. He has been great to work with. He helped me lower my rates and gave me great advice with my insurance. Everyone in his office has been very knowledgeable as well. I recommend Dan and his staff highly.

Switched to this office when we got married and have been through car changes and more, always easy and great service on weekdays and weekends.

Dan is a great agent and very caring. He also knows his products well and looks out for his clients. Smart too.

Grest service

My advise: NEVER deal with State Farm. They are still living in the stone age. Unlike other insurance companies like Geico, Progressive, nor 21st Century, everything is processed in mail. You should wait for at least one week to move a step forward, and for my case, it took me ONE AND A HALF MONTHS to get my refund back. And MOST important thing is, they fail to honor the promised refund, and makes their custumor to pay for it! Here are the details.My wife and I purchased an auto insurance policy from State Farm agent Dan Dougherty in Wilmington, Delaware starting from 11/19/2013.The six month premium was $735.15.Last December, since we have to move from Delaware to New Jersey, we decided to discontinue the policy. I made a call to my agent, and discussed our situation with him. He told me if I decided to discontinue the policy, the prorated amount would be refunded to me. I then specifically asked him what would be the exact amount, he made the calculation for about one minute and told me, since we decided to end the policy starting from 12/12/2013 12:01am, the prorated refund should be around $642. I did the calculation myself, and figured out that I was roughly required to pay the premium of 23 days (23/182*735=$93), which was the period our vehicle was covered under the policy. I was satisfied with the result, so I authorized my agent to end the policy and didnt ask for any alternatives.After one month, I still didnt receive the refund yet. So I called again for the updates, and it turned out they got all the paperwork but forgot to process it. Two weeks later, I finally got my refund. However, the refund was only $558. I called the local agent again. This time it was a different man answered the phone. He said he didnt know how the refund was calculated, and he had to call another department and got back to me. I received his call hours later, and told me based on the calculation of the other department, I had to pay some penalty for the termination. I argued that I was not aware of this situation the day I decided to end the policy, and he told me the refund was all decided by the other department, and they had nothing to do with it. Then I asked if I could have the number of the department since I would like to check it myself, he refused my request, and emphasized that I could only contact State Farm through them and that was all they could do for me. Therefore, it leaves me no choice but file a complaint here to get some attention.I am complaining of three issues. First, State Farm fails to honor promised refund. They charged me $84 more ($642-$558). If $558 should be the correct amount, then I was misled by the local agent, and resulted in ending the policy. If I was informed of the possible penalty at that time, I would make a different decision. Thus, I dont think I should be responsive for the penalty. And by the way, I have been with Geico, Progressive, 21st Century for years, none of them charged me any penalty fees for early termination. Second, the employees failed to process the refund for one month after they got all the paperwork, and if I didnt check it myself, it would take me forever to get my refund check back. Third, I am not satisfied with the attitude of the local agent. He didnt actively try to help the customer to solve an issue, instead, he used company policy as excuses trying to end the conversation as quickly as possible. The above three issues make me very uncomfortable as being a customer of State Farm. And I will definitely NEVER deal with State Farm again. Really frustrating experience.

Extremely unprofessional and rude. He violated my privacy and only cares about his image.....one of the worst people Ive met thus far...It wasnt even the actual situation it was the way he handled it....he appeared to have a temper and not be able to control his outburst.

This office has my nieces homeowners and flood insurance. Met w/ Dan personally to discuss problems with flood insurance and he told us to call FEMA!!!

Great service...very knowledgeable

I search but there still the lowest

Hard to find.

Good service