Love this company. This is the second time I have used them. Google only let me do one review, so I want everyone to know about this company and it’s people. They are a RARE FIND in this town. They have experienced people that actually fix what they are working on and not make it worse. I am a full time real estate investing coach with 20 years in the business and have coached a lot of people. The horror stories with contractors is everywhere, not just Wilmington. So, to have people with excellent communication skills, polite, knowledgeable, inexpensive, and they actually do what they say is HUGE! This is a real professional company and they deserve to be recognized. Thank you Efficient Air-JJ and Steve!
Efficient Air responded quickly to my call.Steve did a great job of evaluating the issue and providing options. The installation was completed in a quick and professional manner. In fact, everyone I worked with was great and I am very pleased with the service. I would highly recommend Efficient Air!
Great company and good pricing. They sent me a video as we were away when they installed. Also, they have a good automated appointment reminder and driver in route system. Hence great communiation!
Were able to respond on short notice especially at the height of the summerseason. Repair was performed quickly and at a good price.
Since switching to Efficient Air, my experience with this company has been nothing but positive! They are local to Wilmington, professional, honest and friendly! i won’t use another company for my HVAC needs. I recommend Efficient Air to anyone with HVAC needs. JJ and his team at Efficient Air are doing it right!
You absolutely cannot get a more responsive, knowledgeable team of A/C professionals than at Efficient Air. The owner JJ is always available for communication and has done many of our needed visits himself. His techs are always professional and courteous, and best yet...on time. I cannot recommend this company enough.
From the first call, till the end of the service…it was a great and speedy experience 👍🏾
Efficient was just that. Steve was on time (actually called to see if he could come early), quick, responsive and efficient. These guys are real professionals.
Great customer service! Efficient air installed 2 new units for us, both times they displayed great customer service. The crew is super nice, polite, and hard working. We highly recommend this business for all your HVAC needs!
I highly recommend Efficient Air. They are prompt and do a great job. We had a blower motor go out and JJ and crew got it replaced quickly. I love their texting notification system that tells you who is coming, when, and estimated cost. Props to the team there at Effcient!
Steve from Efficient Air Heating & Cooling checked out my system, installed a new thermostat and an air purifier unit.Very pleased with Steve’s knowledge and advice. I was so pleased I signed up for their annual maintenance contract.
The service men were on time and took care of my problem quickly! Professional and reasonably priced .
JJ and his team were very professional and quick with their install. After receiving my estimate, I was able to have the install scheduled with in a couple business days.
The technician was on time, efficient and didnt try to sell me something I didnt need. I will definitely use this company again.
Would highly recommend! Did great work at a great price!
I Always receive good service. I have had new HVACSystems installed and maintenance on older existing units. I recommend using this company.
Called in the morning and they had my schedule fixed that afternoon. Helpful and quick service.
Was able to contact them, and they were able to service my issue the next day. Steve Crocker did a great job explaining the setting of the thermostat and replacing it.
Extremely professional. Actually tries to fix your unit rather than trying to sell a new one. Explained everything he was doing during the repairs. Tries to keep cost down by not over selling. Will definitely use in the future. Very happy customer.
These guys are awesome. Showed up right on time. Communicated well through text and email. Made the repair in a professional and timely manner. AAA+++
Efficient Air came out promptly to address a warranty issue for a new hvac install. They took their time to assess it and provided good feedback.
These guys are the real deal. They showed up on Jan 1st, and today (the 2nd), on their own time to make sure my system was operating as it should. Would 100% recommend them to anyone who wants a friendly, professional team of folks.
I can honestly say that Efficient Air is the most professional and honest company I have ever dealt with... They came to two of ourRental houses and fixed both units without any moaning about it being after hours..They respond instantly which makes them stay top of the heap... If you need air conditioner problems solved, I suggest you call Efficient Air here in Wilmington..
Fast efficient fairly priced service thanks again for great service
Easy and fast service!
Great to work with. Very responsive. Showed up on time. Had the old condenser and air handler removed and new one’s installed in a few hours. Very clean. Other than the house being a whole lot cooler, I couldn’t tell that they had even been here.
The best crew around! Had them come by last winter to look at my 20 year old system that wouldn’t turn on and they had it up and running again in no time. This was after other companies would only try to sell me a new unit. Most recently had them come install bathfans vents up to code for my older home. Great prices too.
Very professional, on time and Efficient.
If youre looking for a reliable and professional heating and air company look no further. My experience with this company has been five star rated from first call to completed service work. The owner cares and so do the techs. You have gained a life long client. Thanks for following through!
Everytime I call, the job gets done. Super reliable!!
Efficient Air was recommended to me by a friend and I hired them to replace my old HVAC system. They are very pleasant to work with, explained everything throughly, on time and reasonably priced.I highly recommend them for any HVAC work.
My A/C stopped working, during a heat wave of course, and I put a call in to JJ at Efficient Air Heating and Cooling and had a tech here in 3 hours. Easy fix and good pricing. They’ve made a permanent customer! Thanks again!
Great work by Johnnie Johnson and his crew. They were very knowledgeable and was able to complete the work in the time quoted. Highly recommend.
As a fellow business owner in a non-essential AV industry right now, myself and my family truly appreciates our experience with Efficient. Thank you so much for getting out here next day early am under current situation. The owner himself came out and was on top of everything just like I do... have to appreciate an engaging business owner...
Super fast and friendly!
Great company to work with. Always on time and always passes inspections first time.
Very nice men came to give an estimate. They were on time, professional and friendly. However, No masks = No business. I’ll be hiring a different company.
In a word Excellent from start to finish Highly recommended 10s all around Steve was outstanding Highly professional He had great suggestions for helping us with more savings and better care Thank you Steve. Steve has been several times and has been excellent in all areas every time
Michael came quickly, was very professional and did an excellent job. We have used Efficient Air many times and will always use them in the future.
Mike arrived on time!I called at 7:30 pm and he arrived within the time from as said, within about 30/45 minutes!Very personal and tidy in his work.
I am for forever grateful to efficient air heating and cooling. I called on a Sunday afternoon after being out of town for 5 weeks AND in the midst of a holiday weekend. The owner himself took my call, happily went through some basic trouble shooting with me (despite my never having been a client of theirs prior). Without hesitation, he gave up the afternoon with his family to come repair my A/C. He was incredibly transparent with pricing & very very fair! He worked quickly, was very personable and clearly enjoys his line of work. Not only was my system repaired but he taught me little tips & tricks for trouble shooting as he went. My system is back up & running and I cannot say enough kind words about this company! You will not regret choosing efficient air!
JJ is awesome! Able to get us worked into his busy schedule in dead heat of August! He is very knowledgeable and able to provide us great advice on running our system efficiently. Thank you for your service and professionalism.
Great and prompt service!!!! Excellent customer experience. Service technician even called that evening to check in with us to make sure everything was still working fine! We are quite picky, and usually do not complete surveys, but these guys are exceptional and worthy of a great review!!
JJ and his crew were serious, on time and got the job done well, quickly, when they said they would and professionally. I would highly recommend!
I can honestly say JJ was prompt efficient and very professional!We had a problem with one of systems getting it reset from a power outage.We called JJ he came out to our home and fixed the problem. We couldnt have asked for no better. I would highly recommend him to anyone! Thanks again
The first time we called Efficient Air, not only did an actual person pick up (which was SO refreshing considering the 4 other messages I had already left at other places), but they were so nice and quick, they got to our office in about an hour and had everything taken care of by the next morning.I really like working with Efficient Air. Not only were they great when something was the matter but JJ actually walked me through trouble shooting another issue that I was able to solve, thus saving us money and them time coming out here.I would recommend Efficient Air to anyone looking for HVAC help. They are fantastic!
They responded fast and took the extra time to do the job needed.
After using efficient air we wouldn’t use anyone else. We called him at 7pm and he showed up at 8. Super nice, honest, friendly and very professional. Highly recommend for any AC need.
JJ and his crew are always timely, professional and go above and beyond. Great value and exceptional customer service.
Our unit was giving us trouble a few weeks back once the weather heated up. We called around to a few local companies but Efficient Air was the only company who came out and looked at the system when they said they would and gave us a reasonable estimate on replacing the system. I would highly recommend these guys to anyone looking to get honest and affordable work done!
This company is top notch. JJ always answers a call and responds quickly to a heating/air needs. Last time I used him he responded on a Sunday without hesitation. This time he replaced my heat pump when he said he would at a best price. He is very detailed and strives to get all done timely and efficiently. Best company I have ever used... highly recommended!
My name is Tyson Simpson and I had a great experience with these guys. They are very polite, professional and do quality work. I would encourage anyone to do business with these gentlemen!
Absolutely an amazing company! Fast, efficient & courteous. Came out after 7 pm when no other company would even answer the phone. If any other HVAC issues arise, they will be our FIRST call!!
Great fast and quality work
Thanks to JJ the service was swift and he explained in detail what needed to be done. Most of all he came out on a holiday weekend and had the parts to complete the repair. He beats all the warranty service plans I have used, and I would recommend his to everyone
JJ and his guys did an amazing job replacing my existing AC unit. Not only were they able to replace it they also replaced all the ductwork with flex duct that they fit into the ceiling. It really opened up my first floor! They came when they said they would, and finished up when they said they would. Bill has no surprises, I’d use them again and recommend them to anyone.
JJ has serviced my heat/air pump several times. I can count on him being on time. I like that he explains what he is doing and why something needs to be repaired. He is so courteous and charges fair rates. I feel like I can call with any emergency and he will be there. I give him a 5...a big thumbs up!
Highly recommend!!! Professional and very informative. Shopped around other companies and we were so glad we chose Efficient Air and JJ! replaced the entire heating and ac system in a timely manner at a great price.Look no further if you need heating or ac work done!
These guys are great..JJ was super helpful and somebody was at my house before an hour..the guy Mike was super cool and didnt leave till he fixed the problem..he made my first time experience with them super easy and he was easy to talk to..definitely would refer them to anybody!!!
Our initial visit was done on time and in a very professional manner!
Always quick to respond and does great work!
Excellent quality of workmanship and materials. Fast, on-time and very dependable. I would recommend this company to anyone!
Efficient Air Heating and Cooling came to my house at 8 oclock in the morning, replaced my old unit and installed my brand new complete unit (outdoor and attic units) with a much more efficient system (Ruud 14 SEER split unit). They made sure the house was like it was when they arrived. They cleaned up every bit of their trash when they were done and made sure the house was like it was when they arrived. Their attention to detail is wonderful. They paid my neighbor a $100 cash referral!! -Gerry
These Guys Rock! My unit broke while it was barely out of warranty. JJ got with the manufacturer and made them replace it without charge! These guys are incredibly trustworthy and explained everything that was going on with the unit after the severe cold. They are explained why the warranty registration is so important. It so rare to find people who are honest like this. If you dont call them, its your loss!
I have used them three times now on three seperate heat pump units. Responds in a timely manner, reasonably priced and all problems were handled correctly on the first of each visit. I have even had them replace an entire split unit. Great job on that too.
Quality, honest work. JJ is very reliable and will get your unit fixed right. Will definitely recommend!
Definitely call JJ with Efficient Air for all your heating and air needs!! He solved and fixed problems for us on several occasions, coming out quickly after being called. He has our systems running and performing at 100%!
JJ is always prompt to get to us when we have a problem with our a/c. He does a great job and gives us a fair price.
Very helpful. We called JJ at 330 on a Friday and got us fixed up before 5. Prices are very reasonable.
We are forever grateful of the pleasant experience we had with JJ and his company. Our business has been hot during the summer for years due to an inefficient air system.... These guys came in, gave us a fair price and installed 2 awesome units. Our customers and staff have never been so happy! JJ and his team are polite, clean and professional. They took their time to make sure the job was done right and that we were informed. I would recommend these guys to anyone who needs an air service!
Incredibly fast and professional service! Called JJ at Efficient Air Heating and Cooling when we woke up to no heat on the coldest day of the year! He responded very quickly with a diagnosis and had us up and running in no time! I highly recommend calling JJ for any of your heating and cooling needs for fast, safe and reliable service!
I cant say enough about JJ and the Efficient Air team. They were professional, tidy, polite, and came in on quote(almost unheard of in the construction/repair industries). They were even sweet to our children and pets. Working around twin toddlers can be tricky, but they never left so much as a nail in their reach. We got several quotes from other vendors, but JJ came so highly recommended, and now I know why. He talked me through the whole process before, during and after service, and he never spoke down to me (like some other companies did) because I was a woman. Even their subcontractors were amazing. You cannot go wrong picking this company.
Great company! They were on time, efficient, reliable, and reasonably priced. I would recommend them to everyone.
I had an emergency situation on a Sunday night and these folks were right there! I thought my HVAC system was shot, but it was just a condenser, so in less than 30 minutes my system was working as it should..highly recommend!
Not only did efficient air quickly respond, diagnose, and replace our HVAC system. They did it all professionally, and affordably. 👍
I cant say enough good things about these guys. Super friendly, super professional, and the HVAC works better than when it was new!
Efficient air is a dependable affordable company that genuinely cares about their customers. I would highly recommend them for your heating and air needs.
Amazing experience with this company. Our AC started blowing hot air instead of cold, just as summer is about to start. We dealt with it for 2 days and finally called our original HVAC company who installed the system (unit is only 2 years old). After spending hours on the phone with them and being transferred multiple times and waiting for multiple people to call me back, I got nowhere. They said it would be a week before someone could come out... However, I called Efficient heating and air and they were over within an hour of my call. JJ was able to quickly find out what was wrong and fix it right then and there. We really loved his expertise in the field, and his promptness. Would definitely recommend these guys to anyone out there with HVAC issues!PS: he also stayed another 15 min when it was already dark out to answer my questions about ideal thermostats and which ones work better than others.
Great experience with JJ and Efficient Air Heating and Cooling! Noticed a problem with my heat pump, called JJ and he was at my house within an hour. Diagnosed the problem and fixed it and we are a happy customer! Very affordable, trustworthy and reliable. Highly recommend!! Thank you JJ!
Dependable, honest and professional! Call JJ for all you HVAC needs!
I called JJ in a panic about my hvac and he was out that morning to give me a very reasonable quote and repair my hvac. I recommend his business to all my friends and family and will certainly use him again. Thank you JJ for making it so painless:)
Jj is a really great person to do business with.He is very dependable and trustworthy.I have a TRANE system that is 22 plus years old and was getting ready to replace the whole system until Jj came over and checked it out .He ended up replacing a couple cheap parts and nursed my unit back to life!!!!!! The whole experience ended up saving me about $6300 .Thanks Jj for not only bring a great person but also a great HVAC tech.Danny Lanier