I have nothing but good things to say about this place. My car looks better than it did before I wrecked it.

Very professional staffCar was clean and ready when promisedPhone call was made to make sure rental car was on site.Worked directly with insurance companyDetailed report was available when car was ready

I had my truck delivered to them after an accident. Took them a couple weeks to call me back to give me an update which I understood as it takes time. I was given a target completion date of 12/18. They called me that day to let me know parts they had on order hadnt arrived and it would be a few more days, which again I understood as this happens. Three days later they called me to tell me they were taking it to get aligned and had a few parts to put on but that it would be done the next day. The next day I had to call them to ask when I could pick it up, they told me it was completely done that they just needed to detail it and that I could come get it the NEXT day. Well they called me the NEXT day and told me the truck was damaged when they took it to get aligned and that they had to order parts yet again and that it would be another 2 weeks, still not finished with the story so hang in there. 2 weeks later they called me to let me know the truck was done, I picked it up and noticed right away that the truck pulled to the right and that the tire pressure monitor system was not working. I had to take the truck back again today (Jan 13th) for them to actually finish the job. The story on my truck changed three times and it wasnt finished when I picked up the truck. I am still waiting on them to complete their work, makes me wonder if I can even trust what they told me got done is actually done.

WOW - Auto Craft is Amazing! Their customer service oriented employees are super friendly and professional. My Mustang came out looking better than new and they really paid attention to detail! You never want to see your vehicle smashed up and Im so thankful for Auto Craft! Thank you, all your efforts are very much appreicated!!!

What a great place to have your vehicle repaired. I could not believe how quick they made the repair, and a very quality repair as well. I then picked up my vehicle and it was spotless. They went above and beyond for me. Also the final repair was considerably lower than the estimate. They cleaned my vehicle inside and out like a detail shop would. Very impressed with this business and would recommend them to anyone. Top notch!!

Worked with insurance and didnt have any issues.

This CW staff on Maize Rd was the best. Hands down! I won’t go anywhere else if I have issues in the future. Their customer service is top notch and they truly treat you like family. Always keeping me in the loop on status of my vehicle and were there to answer any questions I ever had. Thank you again!!

They were very responsive and friendly and I loved the text updates!

Collision Works Did a great job with body work customer service friendly professional however I only gave 4 stars because part of their job was to have it completely repaired so for the mechanical part they took it to Ford Mel Hamilton which I requested and their guy Matthew in the service department put in the wrong Vin number and once inspected said everything was fine which was not true because a lot of things were not working right and the truck was brand new 2 months old right off the lot before the accident. So I had to take my truck from collision over to ford myself with a list of what specifically needed to be inspected and now its being repaired possibly looking at about 6 grand. If you have Mel Hamilton forward fix your vehicle make sure they speak to Mike Mitchell hes the man thats getting stuff done right.

Work was done as promised, I was notified every other day of the progress. Almost delivered on time but thru no fault of theirs...(Supplier sent the wrong wiring harness). Would use them again. :)

They very friendly. Let me know immediately when there was an additional repair needed. Kept me updated. Good quality painting.

Had my vehicle repaired after a fender bender and was delighted by the work, customer service, and convenience! They even fully cleaned my vehicle which only made a delighted customer even happier!

Awesome ppl and great

They did a great job, could have been a little faster but overall well pleased.

Very professional! Top notch organization. Highly recommend! Ask for Court. He knows his business.

This place is the best! You want a body shop that you can trust, choose Auto Craft! I truly would not trust ANY OTHER shop to touch my car. They are the best in the business and they have a lifetime guarantee on all of their work!!!

I have used them on 2 different occasions & they seem to have done a fine job.

I got my car full detailed, and they did a great job. The inside of my car has never looked better, and my black car looked like a mirror it was so smooth and shiny. They also did my headlights which turned out just like new. I would highly recommend Autocraft to anyone who asks!

They were fast and attentive. Cort did a great job of responding in a timely manner during a very busy time for them. Enterprise Rent-A-Car was great, too!

I cannot say enough wonderful things about my experience with AutoCraft! =) They were so helpful and welcoming from the very beginning! Michelle is absolutely amazing, she is so friendly, helpful and kept me informed through the entire process. She also helped me get alternate transportation while mine was being repaired! Which was a huge blessing! Cort was also wonderful to work with! He really knows his stuff! I cannot possibly thank them enough!The team even had my car finished and ready for pick up a few days ahead of schedule! I could not be more thankful for choosing AutoCraft- West to fix my car after my accident! They did such an amazing job, that you cannot even tell there was a problem! They also guarantee their work for the lifetime of owning the car! I highly, highly recommend them!

Did a Super Job on My Murano after a I Hit a Deer. Keep Me Informed of The Progress of The Work. Highly Recommend Auto Craft.

It took a little longer than expected but it looks great!

I first must say, I have never been disappointed in the work preformed, have been there twice, once for repair after an accident and second for a complete detail job, both times, great work. BUT I did not like the way I was misled and plain out lied to the second time there. I called the afternoon when the car was to be done, was told not quite done yet could they have it another day, What else could I say altho we was to leave on a trip the next day. Still upset I drove by and my car was sitting outside west side of the building, not started yet. I went inside and asked the receptionist, where was my car ? she replied in the clean up bay being worked on. People thats not the way to do business, you people are the ones that set the schedule, I lived up to my end, you did not, when confronted, the receptionist replied, I would have not scheduled it Monday with our workload, but then we do have a new boss. Who is running the place??

Great service, fast, efficient and very friendly! This was my second time doing service with Auto Craft and once again we are walking away happy and satisfied.

I worked for an insurance company for a few years! I saw many of my clients get upset with the shop that fixed their cars because the job was not done right. HOWEVER every single time a client went to Auto Craft their review of the this place was ALWAYS amazing. Their team is amazing!

They did an excellent job with great service!

Best choice you can make when it comes to your collision repair. Theyre fast, get the job done right the first time and friendly service staff to answer any question you might come up with. So if youre ever in need of collision repair auto craft on West kellogg is definitely the place Id choose in the wichita area.

Great customer service awesome work

Best Body Shop repair ever... My Toyota Venza looks better then when I bought it. Thank you Auto Craft!

Outstanding service and work, the fit and finish is perfect and they were exceptional at keeping me updated on how the repair was progressing and their estimate and ETD were spot on. Highly recommend this body shop and will use them again if we are in need of auto repairs.

Nicest people to deal with and very courteous, were very helpful with estimates and insurance, did a nice job work was done in a quick manner, would highly recommend or use again if needed😊

Awesome place to get your car fixed! The staff was friendly and very prompt! They also helped me out with some stuff that was not related with my repair!

Great place to get your car fixed! Friendly customer service! Would highly recommend!

Awful. Customer service is terrible. They did not return my phone calls or emails after letting them know that there is still something wrong with my car. They forgot to tighten a bolt on the lower control arm on my suspension which caused vibrations at high speeds and caused the nut to fall off. They also do a terrible job of evaluating their work. There were still many things wrong with my car after picking it up from their shop. I will NOT be taking my car to any of the Auto Craft Collision centers in the future and I recommend people to do the same.

Anybody looking for auto collision repair shop please dont use this AUTO CRAFT Collision repair company the reason is the quality and workmanship is way below average and on their quality inspection they let my vehicle go with incomplete paint, deep scratches left in the front bumper in multiple areas after putting in replacement headlights, chrome pieces in ect Here is the kicker I went back to them to go over these issues because they warrantee the work for as long as you own your car. Unfortunately they were very fast with excuses and quick to back away from some of the the issues they agreed with me on that they did and told me they will see if they can replace some parts. Then told me to go back to my insurance company to have them take care of the work they did. I spoke to my agent at the insurance company and he told me thats unfortunate then said dont worry I will take care of you no matter what. Then after being there for an hour they agreed to replace the one chrome piece and fix a couple other things but I had to be there for an hour to continue talking to them just to do something about it. Taking care of the customer appropriately at at this company is something you have to continually asked for to get.Customer service here in a lot of ways is lost whatever happened to you are the customer and I appreciate your business and the thousands of dollars that you spent with us and the fact that you chose us we will take care of you right off the bat instead of dancing around for an hour to get them to take care of you. Please look at other shops in the area and I recommend you not use AUTO CRAFT collision repair Centers if you like things done right the first time and to get a fair shake as a customer. Four win the manager tells you if we took care of everything the customer wanted taken care of we would be broke and that says it all right there.

Like family, respectful & professional. Detail conscientious & phenomenal end result with car.

Fast friendly and clean with a knowledgeable and professional staff that treated my truck as if it was theirs

Jason pierce was very friendly and knowledgeable and helped me with the repair on my pick up

Knowledgeable and friendly staff that work hard to get the job done correctly!

Never have I been treated so rudely over the finding out the status of my vehicle. They claimed they had called and left messages and I asked when because I never received any of them. Then was told oh Id have to checked the file, then said my car was ready and hung up on me before I could say anything else. Extremely poor customer service.

Auto Craft Collision Repair took care of the hail damage on my Yukon. Best shop ever!

Terrible. Slow and did not complete the work. Customer service horrendous. Will NEVER USE THEM AGAIN.

I felt very judged by the staff on the condition and type of vehicle I brought in.

GREAT people GREAT place TO WORK

Even though my car was totaled, Auto Craft allowed me to keep the loaner car until the check from my insurance car came in.

Take so long to fixed . and not for good service. Never return call back. Do not trust them.

Stay away!

Excellent