Im still out of town & I have only seen pictures of my car it looks great. They let me make arrangement for a friend to inspect my & let him take my car. I had a family emergency & had to leave town, Collision Works handle all repairs & made it easy for me to take care my family member I never worried about my car. Their texting me every day made it easy to focus on my family and not my accident or my car. They were great!
Brought car to have it worked on, they broke a trim panel on the interior center console of my vehicle, and tried covering it up by reattaching it with rubber cement instead of just making it right - then seemed to deny responsibility when contacted. Adding insult to injury, the entire panel was only $20 to just replace through the dealership so now I wouldnt trust them with my vehicle again if they need to cover up a $20 mistake.
Way faster then I thought. Took less than a week for my car to be fixed. Kept me updated. Called and texted. Looks great! Thoroughly impressed. 10/10 recommend.
I can highly recommend the Downtown Wichita Collision Works. I was rear ended at a stop light. Everyone I dealt with was friendly and professional. Collision Works made the repair experience so easy it was practically a non-issue. Easy peasy!
This place is super great. Staff was super helpful, polite, and knowledgeable. We got our vehicle in and out real fast. Very satisfied with the work and service. Will use them again.
They do great work and had my car done when they said they would.Will definitely use them again.
They were very friendly and kept me up to date about where my car was in the fixing process! It was timely returned and looked like new!
Oh wow. Not only did they make my car look like new (and it looks wonderful) but they vacuumed out the inside! 😭🙀🥰 I know; maybe a small thing to most people or expected, but for this busy mom it was exactly what I needed today. They checked the airbags in the doors that needed repaired to make sure they all checked out (safety is so important to me so thank you for telling me that in particular) and everything looks and acts perfect! Their customer service is top notch. They will be our first choice if we ever need repairs done again!
Very professional work Excellent job in a timely fashion
Melissa is the best and I appreciate her crew tremendously.
Fantastic job. My car looks as good as new and was done a day earlier that expected.
Want to use salvage yards parts on your vehicles not new salvage
Just had our Car fixed great work lifetime guarantee on repair
Super easy to work with. Explained the process and estimated time frame.Excellent customer care.
The work that was performed on my Ram was flawless. The customer service was outstanding. The work was done in a timely manner and I was kept up to date with the repairs via text messages. It was an overall great experience, given the circumstances of why I was there in the first place.
Quick fix on a warranty item plus fixed other items that needed work. Really great price too.
Honest and willing to answer simple questions over the phone. Very helpful, thank you.
Very pleased with the work and customer service I received at Collision Works Downtown. They kept me informed every step of the way and were very professional and courteous when I had questions. Highly recommend.
Took great care of my vehicle, very professional, kept me updated thru repair process and even finished my vehicle before it was promised. Even gave me a ride to the rental car location after Enterprise failed to come pick me up.
The personnel were all very friendly. They explained the process and kept me informed. I feel the workers went above and beyond the required work.
Fast service, friendly people. Very helpful!
These guys were great. My car looks nice and they cleaned it out. Highly recommend.
My VW Beetle was taken in to fix the bumper and fender and most work was solid. Some work was done that was unnecessary and brought the price up a considerable amount. The emblem on the front was undamaged but replaced and put on sideways. Ill never be able to look at it the same way due to me being a perfectionist.
They were eager to be sure I was pleased with their work.
The staff was excellent and very friendly!! We got phenomenal service and I would definitely 10/10 recommend!!
Very friendly people did a great job and were always there for us and was very fast
Did an awesome job would definitely recommend
Great crew! I really appreciate how actively #TeamAutoCraft participates in events that help local charities and nonprofit organizations in our community. Their car giveaways to deserving families are just one example of how they partner with other area businesses to give back to Wichita. Ive also enjoyed volunteering with their employees at places like the Kansas Food Bank Warehouse. Nice folks who are always ready to help on projects that make Wichita a better place to live and work.
Through the entire process the staff is courteous, helpful, and understanding. They treat you with respect and genuinely care about getting you back on the road. The company itself is always reaching out into the community to lend a helping hand, and that carries over into their day-to-day transactions. When you come to Auto Craft, its obvious youre in a place full of people that care about you and want to help.
Excellent service all the way around, from the response time, called me back within minutes when found the replacement window I needed, advised me to remove just the broken window and cover the seat and would be ready for me within 30 min. Took less than an hour and they had vacuumed the whole car because the glass had gone everywhere. Very impressed! Thank you so much!😘
Auto Craft Collision on East 1st Street N, is definitely the place to go for autobody and mechanical repairs. Their work is of the highest quality, prices are fair and reasonable, and the service is prompt and courteous. Ive used their services on at least 3 occasions, each time they delivered on time with quality results. Highly recommended.
I have had to take my car to auto craft several times and have had excellent results every time! They are very professional and friendly and do not rip you off. I highly recommend these guys to everyone who needs help finding a good car repair shop.
They are professonals with a down to earth environment. So far so good.
ALL THE ABOVE! OUTSTANDINGLY SATISFIED.
I will always go to auto craft for my body Shop repair and my car detailing. Very thorough job and reasonable price
They where very fast when it came to my repair could not ask for better service
Wonderful customer service! Had my vehicle taken to be fixed and was advised about each and every step of the repairs along the way. They sure do stand by their slogan. My car was vacuumed and clean by the time I got my vehicle back. One of the best perks of going to Auto Craft!
I went in on Monday afternoon and they had it back to me by Wednesday afternoon. This is the second time that I used this shop.
Had a problem with my driver side door that would not open at all. Auto craft fixed the problem in a timely manner and at a very great price!! Would recommend their service.
Quick friendly service! Very professional. Kept me informed of progress and I received my car back super clean! I have recommended them to everyone I know!
I had my car worked on at this location and everyone I worked with were very friendly and professional. The work I had done was great and my car was good as new.Justin Pulley was the BEST!
Todd was awesome! He understood what i was going through, told me his honest opinion about my car, did the things i asked him to do and didnt mind me calling everyday to see what was up! Thanks Todd for putting a little bit of sunshine in this nightmare Im going through!
Amazing staff. They took care of every detail I had horrible hail damage on my car. It looks good as new. Thank you Justin, Todd and Luke for your help and Kindness.
If you have to go through the pain of an auto collision, do yourself a favor and make it all better with this place!! They are the best! Someone side swiped my car while backing out of a parking space, scraping both doors on my passenger side. They fixed it in THREE DAYS and everything looked perfect. They couldnt have been nicer. I am so grateful!
Their customer service is phenomenal, and they always fix our cars quickly. Not to mention, they fix cars well! They are always dependable and trustworthy.
Where the mark of a good body shop is no mark at all! Love this place and never have any issues after repairs! Amazing body shop!
I had my car repaired at Auto Craft and could not have been happier with the service provided. The staff was very friendly and professional. They also gave me a free rental car to drive while they were fixing my car.
If I could give Auto Craft less than 1 star, I would. The whole experience has been awful. My husbands truck had a front end collision. The hood, grill, bumper, radiator, headlights, fog lights and a few other things were replaced. Except for the radiator everything else has been wrong. When we picked the truck up the 1st time the salvage yard part number was still on the lense, and the headlights were completely oxidized. There was also paint that had been missed and the hood did not fit right, the grill was plastic and chrome colored. The headlights dont align with the grill. Now we are to the point where Auto Craft says they cant do anything more and wont fix their subpar work. They have had the truck a total of 18 days. We just picked the truck up for the 2nd time they have had it. It is still awful, things were not changed and fixed like they said it would be. The paint that was missed was just touched up with a paint pen. The grill still doesnt fit with the headlights. The hood still has a gap and isnt straight. I would never recommend this shop to anyone.
Put the wrong bumper on my kia. They said that kia didnt make that bumper anymore. They didnt call and tell me at the time, just put it on hoping i wouldnt notice. I noticed. They wont fix it. By the way i can find numerous correct bumpers on line. Liars!
Been here twice, great and quick repairs. Melissa is the best!!
Speedy service and very professional. Highly recommend them. Paul is very energetic!
They were going to perform work that wasnt authorized
Absoulty the worse experience Ive paid for in my life. Never returned a call, attempted to charge my insurance for items they didnt replace until I called BS. (reinstalled mybroken grill and radiator cover) Blamed everything wrong on an employee that was fired the first week they had my car. How they are still in business Ill never know.
Friendly staff, eager to go the extra mile for a customer. Have always been pleased with their work.
Very friendly and helpful. I cant even tell there was damage done.
Best body shop in town and they really care about the issues!
Professional, helpful staff who will work with your schedule as best they can.
Quick replacement of driver side window and service with a smile!
Fantastic job! Highly recommend them to my family and friends.
Great work very nice people and great service
I recently went to Autocraft, and was very impressed by their service and professionalism. I would go there again for anthing I needed done on my car.
Great experiences and great customer service everytime. The guys and gals at Autocraft go above and beyond to make sure you are not only informed, but involved with your claim.
Great service and the job was done right the first time
The best in Wichita for collision repair! Very friendly staff that will take the time to help you!!
Great help - good information, helpful staff
Great customer service!! And great body work!!
Explained the process very well.
A place that i can trust for good work
Got my car out a day ahead of estimate and on budget.
Did a Great job
Not the cheapest, but A-1 Service and work!
Excellent services, thanks .
Friendly staff.
Love It!
Very knowledgeable
Their customer service is phenomenal, and they always fix our cars quickly. Not to mention, they fix cars well! They are always dependable and trustworth
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A very professional job ... completely recommended!