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CarStoreUSA.com
9831 E Harry St, Wichita, KS 67207, United States
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CarStoreUSA.com

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An
Review №1

My buying experience with Sean was probably the smoothest and most customer friendly purchasing process I’ve had. Sean was very informative and patient throughout the entire process after I explained to him that I was moving to Kansas and looking to purchase with a blank auto loan check from my bank before I moved but couldn’t come in right away because of business travels so he assured me that I could mail my check in and come pick my vehicle up anytime. Once they had successfully processed my auto loan check Sean text me to let me him know when I’d be flying in to grab my car and on that day he picked me up from the airport in my newly purchased BMW X6 xDrive50i for me to drive to the store to finish signing the final closing documents. I’d rate my experience with car store USA and Sean a 12 out of 10 and would definitely recommend shopping here for a vehicle to a friend, anyone in Kansas or even out of state. These people do amazing business and are definitely for the customer

Ke
Review №2

We had a great car buying experience with Brittany. She kept things very relaxed and we never felt pressured which we really appreciated. All the staff were awesome with our young boys - patient & helpful with us! We did have a little issue getting ahold of them a week after we got our van when we had a slight issue with a tire. But they took care of things for us & we are grateful for that!

Ka
Review №3

Summer was great to work with! This was the best experience we have had buying a car! They worked with us to get us exactly what we wanted. Would highly recommend shopping for your next car here.

Ta
Review №4

Jesus HC was incredible and patient throughout my car buying experience. Readily available to answer any questions and made my experience easy. Thank you for the new ride!

St
Review №5

Brittany and her Team really came thru to get me where i wanted to be on payments and financing!! So glad I stopped in to investigate their pricing! Very fair and accommodating. Stop in and say hey to Brittany and Steve!! I got the car i was really wanting!

Ev
Review №6

Amazing car buying experience! Ryan was amazing and was able to get me into a new car. I have had some trouble with other dealerships but this one is the best! I would definitely recommend this place to anybody buying a car! 5 stars all the way!

co
Review №7

Def not crazy about the car buying experience! At the car store it was good. Brittany and steve went above and beyond. Felt in good hands!

Sh
Review №8

Took a couple days for us to find the car we really wanted but Jesus was really patient and didn’t make us feel pressured. He kept in contact with me through text message which was easy and he did a great job at getting us where we wanted in terms of payments! The team here is amazing! Thanks y’all

Li
Review №9

Jesus C was great to work with and very patient. Will recommend him and this dealership to others!

Be
Review №10

Ryan was super helpful and knowledgeable! He did everything he could to get us what we needed and made it happen! All with a smile on his face and putting a smile on ours!

Da
Review №11

Brittany was phenomenal to work with! She’s incredibly helpful and works endlessly to make the deal work. Super friendly. Brittany and CareStoreUSA are wonderful to work with. They aren’t pushy. They don’t try to put you in something you don’t want. They make sure you are happy with what you’ll be driving. We appreciate the service we received today. Thank you!

Je
Review №12

💓Shopping with Brittany for my new used car was so fun! She was so personable and friendly. She really listened to what I was looking for and had good insights about each car that we test drove, which helped me narrow down what I wanted from the excellent selection of great deals. I really love my new car and Im so happy that she was so helpful and easy going with me in this process. I highly recommend this dealership and Brittany to anyone looking for a more personal relationship experience combined with an exceptional car selection. Also, my mom bought her car here and the 2 years that she has had her car serviced here has been awesome. 😇Drive there now - ask for Brittany and tell her that I personally referred you!

Te
Review №13

Jesus Castruita is the best salesman I have ever worked with. Very knowledgeable friendly and knows this stuff. Hands down the best!!!

Be
Review №14

Ryan was great from start to finish! He was able to work with us and get the exact vehicle we were looking for and the right payments that fit our budget. On top of that his friendliness was very welcoming and will be back for our next vehicle purchase for sure!! Thank you Ryan.

am
Review №15

Jesus was great to work with!! Made purchasing a vehicle 10x’s less stressful than the few other dealerships I had visited prior to Car Store USA. Thanks Jesus!!!

Br
Review №16

We had an amazing experience with carstoreusa! Brittany was awesome to work with and so great with making the car buying experience easy.

To
Review №17

Ryan was awesome helping me getting the vehicle that I was wanting. He was very kind and patient and made the process quick and easy for me!

Le
Review №18

Brittany was the best. Friendly, helpful, and personable. She took her time with us, we had no pressure from her to buy anything, she addressed our needs, and made sure we would get something we were happy with. We left with a vehicle and smiles on our faces. Will be coming back to see her when its time for another vehicle. Highly recommended.

Ve
Review №19

We came into Car Store USA and Sean immediately greeted us and got us into a car. He knew all of his facts and helped me make the decision between a few cars I had in mind. His overall salesman’s expertise were above and beyond. Definitely recommending car store USA and referring out to Sean! Thank you for all of your help!

Me
Review №20

We found our dream car, only downfall is it was over 8 hours away! As hesitant as I am buying vehicles from anyone local or distances away, I felt totally comfortable doing business with Brittany from car store USA from 8 hours away over the phone!! She was very attentive, very thorough, and made it an almost painless ordeal. (I hate car shopping). I truly feel like it was a great deal and I was comfortable purchasing the car without seeing it in person (how crazy is that?!) very satisfied customer here thanks to Brittany!

Mi
Review №21

Sean L. was one of the best car sales rep I’ve ever done business with. He fought the banks for an even better interest rate and was able to give me a better trade in value compared to other dealerships in the surrounding area. As someone who researches reviews before giving my business, I highly recommend this place for both new AND used vehicles.

Ru
Review №22

Brittany Bachman was my sales person today. She was great. Bought a pickup from her.

Je
Review №23

Ryan was phenomenal. When it comes to customer service-he was on it! So willing to do whatever it took to get me the right car, I have never encountered someone so hungry for getting the sale but also using excellent service.Thank you Ryan!

La
Review №24

Great customer service and was really helpful and informative about what truck would be better for our family!

Er
Review №25

Brittany was amazing. Original truck I went in for just wasn’t fitting, she followed up with me when more inventory came in and was able to get me in the perfect truck for me within the right price range. 10/10 recommend

Ja
Review №26

Brittany was awesome and helpful the entire way. Definitely recommend requesting her services for anyone looking to buy a car.

Jo
Review №27

I was on the search for a Mustang, and unfortunately it wasn’t the one I wanted. Jesus was really honest with me and responded really quickly to help make my life easier. 10/10 would recommend Jesus!!

JA
Review №28

Jesus Castruita is the mam to see, he is wonderful to work with. Great dealership with great people!

Ky
Review №29

Matt Hensley did great at making sure our car funding search was smooth and amazing! He was very nice and not pushy at all! Loved going here, Q’s I was very nervous for car shopping! I found the perfect car

Aj
Review №30

Summer was fantastic, she made the entire process very smooth. Got what I wanted for trade on my pickup. Was in and out with my new truck very quickly. Highly recommend Car store USA

Te
Review №31

No hassle. Very friendly and helpful. Jesus did a great job. Gladly buy here again.

er
Review №32

Was greated pretty quickly by Skylar. He had all the answers to my questions and was very helpful. He explained the whole process with us which was very simple and quick. I would recommend everyone in the market for a vehicle to go there.

Co
Review №33

Summer made the whole process so easy, especially buying from out of state! I was never worried once and the whole thing was confidently done in a day. Thank you Summer for ending the seemingly forever search with something I feel great about buying! Couldn’t have done it without you :) Thanks Summer and CarStore USA!

Le
Review №34

Excellent customer service from Jesus Castruita. Went out of his way to help.Don’t buy in to all the negative reviews on Yelp. The employees here will go out of their way to make your buying process as quick and easy as possible.

Da
Review №35

Sean did great! Really helpful in our car buying experience. I will 10/10 recommend shopping here

Ka
Review №36

Jesus was amazing! He was welcoming from the beginning and showed me a wide range of cars that fit the criteria of what I wanted in a car. He gave me all the information I wanted and needed before making a big purchase and he has an amazing personality as well! They worked really hard to get us the best rates and make sure we were happy with our purchase. Overall great experience! My first buying experience was easy and smooth.

Ch
Review №37

We had a low stress and smooth shopping and buying experience. Brittany was great to work with…she gave us space to check out cars and talk without hovering but was right there when we had questions. We had a time crunch to get papers signed and she had everything ready to go so we could get in and out.

Me
Review №38

I worked with Brittany Bachman and she was awesome! The best experience I’ve ever had buying a car. Thank you so much for the great customer service!

Ri
Review №39

I purchased a 2017 Jeep Patriot and Matt made the entire experience a fantastic one. He helped me throughout the process with absolutely no pressure. I would recommend Matt and this dealership highly to anyone.

Ke
Review №40

Brittany Bachman is a awesome sales woman, I came into the dealership and was stressed out and my anxiety was through the roof. And Brittany told me that everything was going to be alright, and she was so right. My mother in law paid for my new car. And I am so grateful for both of them. Brittany is the best. And I will recommend her to my friends when they want to buy a new car.

Na
Review №41

Very respectful and helped us out with all question!

Br
Review №42

Matt Hensley was very helpful and patient he worked with me all day to find a good car for me. I had came to look at a specific car and it had sold and I was upset but he didn’t give up and let me drive any car I wanted. Finally was able to buy my first car!!

Se
Review №43

Summer was very helpful in helping us getting a car always stayed connected and made the car buying process a lot easier didn’t waste any time and was always honest even after the purchase she is always available to respond she was great definitely would buy a car from her again

Gi
Review №44

Highly satisfied with our purchase today at CarstoreUSA. The staff was great and as well as the environment. Definitely recommend Summer Rush if you’re in the market for a new/used vehicle!

Ad
Review №45

Brittany is the best sale person. Go in and ask for her!!

Da
Review №46

Ryan was Great! Hooking us up with a great vehicle for our family. Knowledgeable and kind.

Ry
Review №47

Jesus was an awesome salesman. Helped us get into the perfect car and was always smiling. Answered every question honestly and as best as he could. Would highly recommend asking for him if you ever come to buy your car from here!

Ry
Review №48

My experience was smooth and easy. Sean was a very easy salesman to deal with. Great place to buy a car.

Ja
Review №49

We purchased a Nissan Rogue today and the salesman Matthew Hensley was awesome to work with and very entertaining while we waited for all the paperwork to be ready. He worked with us and was very patience with us while we looked through several vehicles. He was honest and a great pleasure to work with and would not hesitate to purchase another vehicle again from him.

Li
Review №50

We had a great experience purchasing a vehicle here. Ryan Alexander was a great help. Looking forward to purchasing more vehicles from him.

Br
Review №51

CarStore USA is my new go to for a quality used vehicle. Hands down the most hassle free experience i’ve had buying a car. Friendly staff who treated you like a friend instead of a paycheck. Ryan was very helpful and made sure this was a very smooth process. The whole staff was top notch!

Am
Review №52

Matt Hensley made my car buying process so painless and their customer service is superb. I was able to do everything online and over the phone including financing before I even arrived since I lived so far away. In and out in under 30 minutes in my new Audi, so happy. Thank you team CarStoreUSA, the military appreciates you!

Je
Review №53

Jesus Castruita was a great salesperson to deal with through the purchase of our new truck. Super low key and friendly and made the whole process a really great experience.

sa
Review №54

Brittany was efficient, thorough and extremely patient with my car search. I told her what I was looking for and what price range and she completely exceeded my expectations. Her customer service and communication was absolutely everything! The most easiest car buying process that I’ve ever had!

Na
Review №55

Britney was my sales girl I just loved her!! She totally talked to me to see how dead set I was on my decision and she made it work for me. She got most of my information before I got there so I was only there for a little over an hour!! I am very happy with my experience at the car store just ask for miss Britney!

He
Review №56

Brittany was the best person. Super sweet! Went above and beyond I definitely recommend her as a sales person to go to if you go to car store USA

ke
Review №57

Fast and easy transaction!! Leaving happy!! Thanks Ryan!

Iv
Review №58

Mr. Bryan was very knowledgeable about the vehicles we looked at and the best deals for us! He made our experience enjoyable! Thanks, Bryan!

Cr
Review №59

Great experience!!! Everything was handled before we arrived. All we had to do was test drive and sign paperwork!! Matt Hensley and Steve Hess were an absolute pleasure to work with. And the BEST part was my beautiful Range Rover I am taking home. It was detailed and in perfect condition. Would recommend to anyone looking for a vehicle. Drive 2 hours for purchase and it was worth every minute

em
Review №60

Brittany was the best. She made buying a new used car super easy! She was friendly, helpful, and personable.

Xo
Review №61

Brittany and Erick made everything quick and simple!

Ka
Review №62

Brittany Bachman helped me with the purchase of my car she was very friendly & knowledgeable & very cool!! I was in & out within a couple hours! I will recommend Car Store to all my family & friends! 😁

Sp
Review №63

Ravi was super amazing and gave great customer service. It was an amazing experience and they truly did take care of every single aspect. It feels more like talking to a friend. No pushy sales people, just real human beings! Would highly recommend.

BR
Review №64

Brandon was super friendly and professional. He was able to get us a new car in our price range while being up front with everything.

Li
Review №65

Sean did a great job selling my husband his dream truck. I will recommend Sean to anyone that is looking for a new car

De
Review №66

Brittany Bachman has been awesome! She worked with me and help get all the annoying stuff out of the way before I even came in! Service was awesome and I’m definitely gonna come back if I ever need a new “used” car lol. Awesome place to get a car!

Mi
Review №67

Came into CarStoreUSA wichita, ks today to shop around for my first car. Ryan was super helpful and very professional. This dealership has a very welcoming atmosphere.

De
Review №68

We just got our new Nissan Maxima from here and it’s amazing everyone was extremely helpful and patient with us while we looked around. Jesus was awesome in making everything painless with no pressure. Our next car is definitely going to be from here!

Ch
Review №69

This place was great. Used cars are hard to find right now but I was able to find the one that I really wanted. There were a few cosmetic problems that needed servicing and they fixed everything before the sale was completed! The servicing took some time but Jesus kept me informed and up to date on when things were going to be completed and was awesome to work with. Thank you guys again for all your help!

Fe
Review №70

Matt was fabulous! He was very honest and did not try to talk us into anything we didnt want to do. Very helpful and knowledgeable with the vehicle and numbers as well. Super cool guy!

Ez
Review №71

Amazing!!! Brittany Bachman waiting for us after closing to come get our car!! Had all the paper work ready when we got here all we had to do is just sign!!! Great customer service!

li
Review №72

Happy customers, we picked up our car today. Low pressure sales and great service! Matt H did a an awesome job helping us out!!

An
Review №73

Matt was extremely helpful and really listened to what I was looking for. He made the process quick and painless. I would highly recommend purchasing a car with him.

Av
Review №74

Had a great buying experience with Brittany, fastest i’ve ever gotten into a new vehicle! will definitely be back in the future!

em
Review №75

Absolutely painless experience, no games were played with price at all. Skylar was a great help! Would definitely purchase a car through CarStore again in the future!

Ga
Review №76

I wouldnt recommend them to anyone. Im looking to buy a new truck but will not be going to Car Store USA. A Co-worker had a deposit on a truck and was going to pick it up right after work. He confirmed with his salesman at 2:30 that he would be there to get it. Between 2:30 and 4 the manager allowed another salesman to sell the truck to someone else. They WILL NOT be getting my business. Google made me put 1 star. The deserve 0!

Je
Review №77

I had a challenging situation which made me think I was going to be unable to purchase a car. Jesus Castruita was not worried one bit. He was able to navigate my issue and help me drive away with a new (to me) truck! Thank you for your effort.

St
Review №78

This is a revision to a review I provided in around June 2021. I am providing this review so that other potential customers considering buying from this dealer will have visibility into my experience and learn from it.I purchased a vehicle from out of state, so I was unable to get a mechanic to check the truck out prior to purchase. (Lesson #1) After purchasing the truck from CarStoreUSA, but prior to taking physical possession, I found out that MAJOR emissions modifications were done to the vehicle, but were not disclosed to me. Why is this important? These modifications have made the truck ILLEGAL in all 50 states. When I raised this issue to the dealer, letting them know that it will not be legal for me to drive in my home state and asking for next steps to resolve the issue, their response was, “There are no next steps. You are the owner.” So, they knowingly sold me a car with major modifications and didn’t disclose it.They then tried to sell me an extended warranty, which states in the contract that cars with these types of modifications DO NOT QUALIFY FOR COVERAGE. When I raised that point, they said, “The transmission and engine and everything is covered, just not the emissions…”. Well, that was absolutely not true, according to the contract.Based on my experience, and the lack of integrity demonstrated by this dealer, I strongly recommend avoiding CarStoreUSA. [looking forward to a crafty reply from the dealer absolving them from any wrongdoing]

Ma
Review №79

Sean did a great job finding our family the perfect car for our needs. He was patient with us, as we picked out a trade in they just received. Sales manager was also great. I have to say they did one heck if a job, preparing this used car with a great inspection. Getting it right before letting me have it. They fixed 5 other items on the car I did not even know about until later. Fantastic job Sean and CarStoreUSA. I will come back again ⭐️⭐️⭐️⭐️⭐️

Ev
Review №80

Had a great car buying experience with Matt Hensley. Relatively stress free experience and I feel like I got a good deal. They’ll never see me coming on the way to get those eyeballs.

aa
Review №81

Jesus was very friendly, professional, and knowledgeable. Great relaxing, assuring, environment without the high sales pressure.Got car purchase completed in a nice, timely manner. Didnt take long.Great car selection and great deal !I would highly recommend shopping at this dealer for your auto purchase.

Am
Review №82

We had a great experience buying a car here. The team is very friendly and knowledgeable. Brittany did an amazing job helping us find the right car. John and Tony made financing a breeze and we look forward to having our maintenance done with Elijah and the service team in the future. Highly recommend.

Al
Review №83

Great experience. Wasn’t a pushy salesman, made the process fun and easy.Thanks Brandon!

Eh
Review №84

Brittany is amazing!!!! Her professionalism and guidance were top notch! Id highly suggest working with her when trying to find the right vehicle!!! We left with exactly what we wanted and more!!!I would also like to add that the Service Department is amazing!!! Jeff and Manny are extremely professional, and they do a fantastic job of working hard until they find the issue they need to. They keep customers up to date, and their number one goal is to make the customer is happy!!!

Ke
Review №85

Matt Hensley was an amazing help, especially since this was my first time buying a car! We had so many questions and he answered all of them, even though I got lost multiple times. He was super nice and a great person to go see for a car!

Je
Review №86

Matt is the best thing since sliced bread! He hooked us up with an awesome vehicle I had seen online and helped us with the trade in process. Everything was super easy and he was very knowledge, upfront and kind. Thanks, Matt! We look forward to working with you and CarStoreUSA in the future!

Se
Review №87

Mark was EXCELLENT every step of the way! From the test drive, to breaking down financials, to providing peace of mind throughout the process. I couldnt recommend him any more! Go to MARK for all of your vehicle purchasing needs!

Am
Review №88

Matthew Hensley was extremely helpful during the buying process. He took care of everything on a Saturday so I was able to come pick up my vehicle on a Sunday. Best car buying experience ever!!!

Ch
Review №89

My experience w/CarStoreUSA was great. Matt was very knowledgeable and helpful. It was a pressure free experience that got me the truck I wanted at a great price.

Ch
Review №90

Had a wonderful experience! Mark and Britt helped me both days and gave me all the necessary information. One of the quicker purchases I’ve had

Ma
Review №91

Jesus was amazing! He was very friendly, able to answer all my questions and get me in a new whip with no hassle! I highly recommend coming to see Jesus for all your needs!!

Jo
Review №92

This was the easiest and best car buying experience I have ever had. Thank you!

Be
Review №93

Jesus Castruita was absolutely wonderful to work with! He was so patient and kind with us while we looked at a handful of car!

Mi
Review №94

Britany is really great! She is one of the best there, she walked me through all of the technical details and made sure I knew what I was buying! I definitely recommend her!

An
Review №95

I had an amazing experience here atcar store USA, our sales person Summer wasSuper nice and we enjoyed our easy carshopping experience.

Me
Review №96

Brittany was an amazing car sales lead. She was very great with communication and made the process much easier!

Vq
Review №97

I recommend Sean he’s great he willGet you right💯

ca
Review №98

The most patient people I’ve ever met! Mark and Britt are the salesmen that helped me but I’m sure everyone is awesome! Gave me options, attention, great customer service and very responsive!!!

Ra
Review №99

Jesus Castruita was a complete professional. He answered all our questions and ended up getting us the deal we needed, ultimately beating out the competition, and leaving us perfectly happy! It was a great experience.Thanks again guys!

An
Review №100

Ryan was a great salesman and easy to work with! Would recommend

Information
72 Photos
100 Comments
4.5 Rating
  • Address:9831 E Harry St, Wichita, KS 67207, United States
  • Site:https://carstoreusa.com/
  • Phone:+1 316-202-5000
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Oil change service
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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