It was one of our 100 degree days when our air conditioner stopped working. We called Midwest Mechanical and Lee arrive in about 20 minutes. It was in the evening. He was friendly and very efficient. He checked the thermostat, the unit, and the outdoors unit. He wasnt sure if he had the part but he kept looking and found it. We had air conditioning as soon as he put the part in. This is the second time we have called. We will continue to use this company.
I called Midwest Mechanical Heating & Air Monday and they came to my house on Tuesday. Lee came out to my house on time to get my AC working. I received a text when he was on his way. The text include included a profile picture and his name, I liked this for sure that’s customer service. Lee is very knowledgeable about and explains everything to you in a nice calm voice. I appreciate the fact he came in and took his time and listened. He also took time to make sure everything was working before he left and improved the length of a hose for looks. Thanks Lee and Midwest Mechanical Heating & Air.
Lee showed up on time. Was very courteous and professional. Diagnosed the problem quickly and efficiently. Had the repair done in about 30 mins.Very happy with Lee and Midwest Mechanical!
I was thoroughly impressed with Sams professionalism and knowledge. He knew exactly what the issues were, addressed them, and took care of everything. He showed me how to do routine maintenance and upkeep on the outside and inside units. I hope you pay your employees well, because they deserve every penny they get. He was also easy to get along with and friendly. As a Combat Vet with PTSD, kindness goes a long way with me. As it can be difficult to deal with people, and the added stress of a maintenance person can be jarring. But again, Sam was awesome. Thank you, Midwest Mechanical.
I am a repeat customer - have used them for years and there service is second to none. You just cant go wrong with these guys
I really loved their service and price. Since the moment I called the servíce was great. Easy to schedule. Simple to understand. Fair prices and I am definitely keeping them!
Midwest Mechanical put in a whole system for me a couple of years ago. I have been extremely happy with the operation of both the furnace and air conditioner. Today I called to join their spring and fall maintenance program.Unbelievably, they actually had a time availableto service my air conditioner today. They will come again in the fall to make sure my furnace is ready for winter operation. The technician that they sent to my home, Lee, was very informative and made sure that everything was operating properly. I would highly recommend Midwest Mechanical to everyone. So glad I found a company that is knowledgeable, professional and reliable!!
Easy to make appointment and next day service. Showed up on time and fixed problem quick.
Sam was friendly and efficient. Gave me suggestions on how to keep my unit running well. Very happy!
Fast response time (one week during the beginning of summer when everyones AC is dying), but the tech was extremely rude, repeatedly misgendered my wife and glared at both her and our flags, was reluctant to service our unit, and then left as quickly as possible without waiting to make sure the unit was actually functioning properly (it wasnt!).Do not use their services if youre visibly queer or have pride flags up at all.
Great work, Midwest always does me a super job. Real pros, very satisfied. The tech, Lee, really knows his stuff, very high marks for his work!!!
Their customer service is excellent! Lee was our technician he worked on our heating system. He did an amazing job. Loved that he took the time to explain everything. We would highly recommend them, and in the future if we need them again we will definitely use them.
I have used Midwest Mechanical for several years and they are excellent! Everyone I have worked with and talked to has been kind, professional, and knowledgable. They always do a great job and truly care about their customers.
Friendly, Professional and great service. Thank you so much for good dependable and courteous service! Awesome professional, Lee Mickey.
Midwest has always been prompt and professional. They do an excellent job of explaining what theyve found and what is required for repair.
Lee was my technician, he was excellent, kind and professional. He took the time to explain everything to me in detail even though he didnt have to. My in-laws used this company to replace their entire hvac system and they are very happy with the service and maintenance plan! When I need to replace my equipment I will call Midwest Mechanical first thing!
I was thoroughly pleased with the professionalism of this company start to finish. The technician sent to do the work needed was highly competent with vast experience, and obviously knew exactly what he was doing. He was on time, dressed appropriately for these Covid times, friendly and responsive to my questions and concerns. I couldnt ask more from any service of any type that I use or have used in my nearly seventy years of life. I highly recommend Midwest Mechanical to you, and feel strongly that you will have the same great experience that I did.
Great service during the deep cold spell, was here within a couple of hours of calling for help. Lee was quick, thorough and did a great job of explaining the problem, fixing it...all at a very fair price. Thank you all!!
Competitive pricing, knowledgeable advice, did not try to up sell to a more expensive system just to make a buck. Everyone I dealt with was professional and friendly. If I ever need this kind of service again, Midwest Mechanical will be my first call. Two thumbs up!
Sam was a true professional very polite easy to talk to and very knowledgeable
I received an email a day in advance and a call from the road from Lee when he was on his way. He arrived ready to work promptly and was professional and courteous. I am very pleased with the service received and feel confident that should any future needs arise I will not only call Midwest Mechanical but will request service from Lee.
Our Technician arrived on time and did all the work we requested on our maintenance contract and in addition fixed the Humidifier that is tied into the HVAC system. Very professional and efficient in the work that he did. Explained what they found and verified that it works as the manufacturer designed it to work.
Always using Midwest mechanical. Great people, great service and they have my absolute trust!
Had heating issue over the weekend when it was bitter cold. Reached out to Shon and he had a technician at my home within an hour. Great service.
They were able to send someone out quickly and the technician was very friendly and showed me what he did to fix our our issue.
Great company! I would recommend them to friends and family!
Lee diagnosed the problem and got it fixed. He explained what he was doing to me as he went. He answered any questions I had, and even answered my questions about the furnace repair he did last winter. He’s very professional, good at his job, friendly, and enjoyable to be around. Yea! We have a cool house now!
Sam was awesome! He quickly diagnosed the problem and checked everything else out to make sure the system was working properly. He explained exactly how the system works and didn’t try to sell us anything we didn’t need. Our house is cooling down as we speak. Thanks so much Sam!
I used them to service my AC. The tech was very nice and thorough. It was a very good experience and I will be using them in the future!
Always friendly excellent service, at reasonable prices.
Billy was prompt, professional, didnt mind my watching him repair the furnace, and most of all was Very courteous. I would recommend him to anyone;)
ALWAYS very happy with Midwest Mechanical. I never fret about the work or who they send out.
I’m so impressed with Midwest Mechanical as a company, and Lee specifically as a service rep. He’s professional, very knowledgeable, and kept me informed every step of the way. We were advised upfront what the costs would be, and the communication systems they set up for appointment confirmation and arrival times were extremely helpful. I would recommend this company highly!
Professional, friendly and reasonable. Was able to get service right away and was walked through the entire process. Wish I would have called weeks ago, will be my go to from here on out.
I dont leave reviews very often, but Midwest Mechanical was exceptional. Rather than try to upsell me into a costly repair, the tech told me I could likely fix it myself and told me where to get the part. I am looking at replacing my entire HVAC system soon and will definitely be using Midwest Mechanical!
Lee does an amazing job
Installed a relay so the system runs even more efficiently. So pleased with the knowledge and professionalism of this company.
Told me what I did and did NOT need done, and got my unit running again.
Good communication and got us in promptly. Lee arrived on time, was professional and personable, and immediately diagnosed and fixed the problem.
Current review 05/20/2020: A/C service performed and stellar as always!!Update 04/13/2020: 5 stars!!! Thermostat took a dive and Midwest Mechanical was out the same day and replaced the device. Lee, the technician, was professional and courteous. The measures the company is taking for protection of their employees as well as customers during the current nature of the times brought this homeowner peace of mind. I truly cannot recommend this company enough. They are awesome!!Previous review: Said it before and will say it again.... reliable, honest, and just an all-around great company to deal with and their technicians are professional, courteous, and timely. Highly recommend Midwest Mechanical. They have once again saved the day!!
Lee Mickey was the technician who serviced my two air conditioners and furnaces. The condensation pipe for the a/c was clogged. Lee diagnosed the problem and got it unclogged. I feel that I got a good value from Midwest Mechanical. Thank you Lee
I was looking into estimates for a new Central A/C unit. The owner of the company contacted me shortly after requesting a quote (on Mother’s Day of all days) and I had a person at my house the next day. The individual showed up at the exact time quoted to me and even contacted me shortly before to coordinate schedules.They took the time to look through my entire system and let me know my options based on what they saw. They were up front about cost and necessity of the project and even suggested workarounds that may let us baby the system along a while longer. I received a no-pressure quote about two hours after the person left.I highly recommend this company based on the price, professionalism, and quality of service I received so far. I plan use them for all my future service needs.
Midwest mechanical was amazing!!! When I noticed my AC unit froze last night I was nervous how much this was going to cost me and how long I would be stuck in the coming hear since it was a Friday. Midwest was highly recommended to me, by a friend of mine. I put in a request for a quote and with in ten minutes was quoted and had an appointment that same day. Lee called me about twenty minutes before he arrived so I was able to have the minimum disruption to my work day. I met Lee exactly twenty minutes later at my house. He asked if I wanted him to wear a mask because of the covid 19. I showed him the inside unit and explained the freezing. He took a look at the unit then went outside. He hooked up his meter and showed I was low on freon. He explained what everything on the meter said and what it meant. Explained the limitations of repair with r22 freon no longer being made. We recharged the system with a note to look at replacing the system here in the next year. Lee was incredible with his customer service. I will refer all HVAC work to Midwest. Thank you for you amazing and timely service.
Midwest Mechanical did and outstanding job servicing both rental and home units. One of the best in the business. Satisfied customer.
Replaced the circuit board and got the furnace back up and running. Professional and friendly staff.
The maintenance check was very thorough and Lee explained the system to us. They were professional in manner and wore covers on shoes while in the house. Midwest Mechanical will be our go-to company for heating and air.
Nice very knowledgeable tech
Lee is great! Prompt knowledgeable service! This is the only company I would use for heating and air.
Absolutely amazing company! The people are great to work with and always work to make things right. I cant recommend them enough! We refuse to use anyone else for our service!
The Tech was very thorough and walked me through all of the things to check for and clean to keep my system running well.
Amazing experience with this company! They were so responsive with scheduling service and completion! Will be using them in the future!
Fast friendly service. Had installation of new AC/heater combination. All of the technicians showed up on time and completed work in a timely manner. Had an issue that needed rework. As soon as the item was identified to Midwest they quickly came out to fix the installation issue (basically next business day - I called at closing time on Monday and they were out on Wednesday). Would have rated 5-stars if follow up was not needed. Fully intend on using Midwest for ongoing maintenance check-ups.
My husband and I are not handy so when we were having some issues with our furnace I called them. They were very professional and quick and explained everything they were doing. They also did not over charge. Our furnace is working great and we (and our frequent guests) feel much more comfortable now.
Very good service with great communication all the way through the process.
I have had two complete systems put in by Midwest Mechanical. Other companies bid more for the same installation.What also stands out is that the installers were excellent and went beyond all expectations. Thank you Shon.
Great service! Thanks Lee!
Staff was very courteous and professional, service was excellent!
Midwest Mechanical always does a fantastic job meeting our HVAC needs. They are prompt and I can always count on them to do the job right!
He did a great job, quick efficient and answered all my questions!! Thanks!
Lee is very kind, prompt and knowledgeable!
My blower fan quit working and without ac we were sweltering ..called them this morning they were very busy but squeezed me in because i was with out ac.....they have also done maintenance work and installed my heating system... they have great customer service and their technicians are professional helpful and friendly .i would recommend them 100 percent.
They installed my system in 2014. They truly shine when it comes to service after the sale. Their technicians are very professional and courteous. Thanks Shawn for all your help.
Use Midwest Mechanical for office and home HVAC needs. Always prompt and courteous service at a reasonable price. Highly recommend Midwest Mechanical.
Excellent company with great technicians. Purchased AC and furnace 2 years ago and still doing as good as what Sean said it would!
Im a happy camper
Shon and his team are excellent to work with. I highly recommend them.
Great customer service. Very honest group. will definitely use these guys in the future for HVAC needs.
Fast, friendly, affordable! Pretty awesome company to deal with!
These guys are the Best! Quick assesment of the problem and had it running in 5 minutes, If You want it done right Call Midwest Mechanical!
Got my AC working. No issues. Reasonable rate. Would use them again.
Priced right and professional.