Our AC died during the night and we called Dan’s the next morning asking for an estimate of a new system. They sent Earl to our house that afternoon. Earl was concerned first and foremost about us, not whether or not he could sell us something. He first attempted to fix the old unit so we could have some cool air. Despite all his efforts, it was not possible. The unit was 22 years old and dead. Earl then showed us several options for systems. We had determined the heating system was over 30 years old and we would replace everything with the newer systems. Earl explained the benefits of the systems in an easy to understand manner. He was not high pressure in any way. We told him we have some other appointments coming to give us bids. He said, as well you should. If you have any questions after meeting with your other appointments, I will be happy to help you. After the other appointments, we knew we wanted Dan’s to provide our new units. We really liked the idea behind the newer technology and the price was very reasonable. A few days later, Juan, Joe and Jason came out to install the units. Because we had an appointment we needed to be at, they came at 7:45 am just to help us! We felt very comfortable leaving them alone in our house. They worked all day until everything was installed and running to their satisfaction as well as ours. They even took extra steps to rearrange pipes and gas lines near the heating unit in order to give everything a much cleaner look and more efficient operation. We offered to write this review, Dan’s never asked us for a review. They also have a great service plan we plan to utilize. We will only use Dan’s Heating and Cooling for our heating and cooling needs.
Glen was very professional. He took the time to explain what he found and what steps he was taking to fix/ clean the issues. He showed me tips on how to monitor my system so I would know when to change filters or give them a call. Im very happy with the service and cost.
Great service. Jeff is a professional technician that knows the system and how to fix it. He has very good customer service skills. I always ask for him when I need service on my system.
Jeff was not only extremely professional, but very friendly! I have pets and he made sure no pets (cats) got out of the door while he was working. He is very personable and I would recommend him for anyone that is needing HVAC maintenance or servicing! 10/10 would recommend and will use again!
Jeff was very professional, helpful, knowledgeable, efficient and very friendly to work with. He definitely takes pride in his work. Very good work ethic.Dan’s heating and cooling have always done a great job for me, including install and repair. All on a weekend! Lysle Price
Dans Heating and Cooling is the best. Their technician Jeff was great. He showed up earlier than expected (which was nice on a hot summer Sunday with no A/C.). Jeff was fast, knowledgeable and explained why the A/C compressor was malfunctioning. I will definitely use this company again for HVAC needs.
I wish I could give 10 stars! I have hired a few different places in Wichita and I can say, without a shadow of doubt, Dans in the best!Josh gave me a great quote on getting my AC moved and new lines run. He got us scheduled for a few days later and then, Boom! They got it done in the time estimated and for the price agreed upon. Josh and Joe were delightful to have at our house for the day, they were incredibly kind, very respectful of our house, and did an A+ job! My wife loved them, the kids loved them, the pets loved them, and I loved them. Great guys who went above and beyond to get the job done, and get it done right.If you are looking for the best price in town, incredible customer service, and professionals who do the best work in Wichita...look no further. Dans is the place and I HIGHLY recommend them.
Dan’s did a fantastic job getting a technician out on a Sunday morning to look at our A/C that quit working. Unfortunately the AC was not reparable. The tech scheduled a sales guy to come out early in the week (temps inside house we’re 90 degrees ) and bid a new unit. I also got another bid from a competitor. Adrian came out and was very helpful answering my questions and working with me. Dan’s pricing was spot on with competition and Dan’s could install the NEXT DAY! Sold! Highly recommend.
Amazing experience with technician Randy! So so nice and so polite! Even in the really hot weather he efficiently did his job and was really kind and respectful to my aging in laws. So kind, highly highly recommend! Thank you Randy!
Jeff came out in 100 degree and serviced our unit quickly and set us up for an installer to call next day. As busy as they are we have an installer coming. I found their pricing reasonable. So far, I am very satisfied and would recommend them highly.
Technician showed up when he said he would. Was very polite and kept me informed of what he was doing. Very pleasant experience
Jeff always a great job for us. Professional and very organized. Always informative about the units. Thanks for a great job.
The blower motor bearings were wearing out making a terrible grind and squeal. Called after-hours for service and they were right out and replaced it. Dans has always provided excellent customer service and quality work. Sonya was exceptional at letting me know when the tech would be here and follows up.
Dans Heating and Cooling are very reliable with a very quick response time. We have been using them for years and when our A/C quit working, they came out the very next day! Superior service!
We love Dans. Weve used them for many services now, including a water heater replacement and HVAC maintenance. Most recently they replaced our entire HVAC system. We had already gotten on their schedule to have this work done as we knew our system was on its last legs, but when it quit working completely four days before our install, they brought out portable A/C units (free of charge!) to keep us cool until they could get out and do the job. I had heard how busy all AC companies are right now, especially with industry shortages, so I was VERY impressed and grateful that they were able to do that for us. When they did the install, one of the techs wasnt 100% happy with a sound the fan was making, so he swapped it for a new part and made sure everything was up to his standards before they left. Then, when I mentioned to the technicians that the sales rep had offered us a discount after our last maintenance if we did a full install with them (a couple months ago), they didnt know about it but mentioned it to the office, and the rep called ME to verify they would apply the discount! I didnt have to call and ask for it, it was so great. Very pleased with their timeliness and professionalism, and especially happy how cool it is in our house now.Thanks, Dans!
Great folks at Dan’s. Always willing to help and go the extra mile.
The technician came on time. He was cordial and told us what hed done. He answered our question and made suggestions. Hes a great representative of the quality offered at Dans Heating and Cooling. We will continue to use this company!
Randy was awesome and very professional. Answered all our questions and concerns. We cant wait for him to be our fall/spring maintenance person form here on out!
I always appreciate the Kindness of Mr.Jeff expertise of his knowledge of my unit.
JEFF IS THE BEST!!! He services my home and business. Thank you Jeff your rock!
He did a great job and was very polite...thank you..Will use your service again
The service people were friendly and easy to talk to. We set up an appointment for a service person to come out and repair our AC unit.
AC went down June 27, called office on Monday 28, Jenny handled our problem and scheduled a tech the same day. Jeff throughly cleaned our unit and put back in service. We are happy campers! Thanks Dan’s, Jenny and Jeff.
First time to use Tech Glen. One hour late with no notice for an 8:30am appointment. Seemed to know what he was doing. Just didnt appreciate the cigarette butt he left in the backyard grass for me to pick up. Ken N
On time. Provided Professional and Courteous service and was able to get our unit running in a short time.
Henry was prompt, professional and fixed my exterior unit so that my ac would actually properly cool my home. I recommend Dans for everyone.
The technician was awesome, Jeff always is very polite is always on time and completes the job in good time.
Jeff was professional and did a wonderful job, Thank You
They are usually very prompt, very professional, always let you know before they do something and what it will cost. And the office ladies are awesome.
I had him come and install a Brand new motor for my hood and he burnt my motor and doesnt want to give me my money back he didnt even come back to give me my money back i had to buy a brand new motor again and Pay for the installation
Jeff was very professional and knowledgeable.
Courteous, informative, work with you to make best decisions on maintenance and repairs.
Jeff and Jason showed up, exactly when they said they would. They were both very friendly, and very professional. When my dog and my cat got in their way, theyd just stop working for a minute to pet them and talk to them...it was nice to have such caring people in our home.They checked our air conditioner, changed the filter, switched out a part and cleaned out the unit. They were both helpful, and they explained everything they needed to do and why.Since I didnt understand some of what they were explaining, I asked Jeff to talk to my husband, Roy, who couldnt be here. He explained it all to him, and Roy told me later he was perfectly happy with what Jeff told him.They went above and beyond, wow! They noticed a leak in our outside water spigot and put a cap on it for us, to stop the leak. That extra touch may seem small, but it really means a lot to us that they were so thoughtful.The price was very fair...in fact, it was less than the price he estimated when talking to Roy.We were both extremely pleased with them and the service they provided, and we highly recommend them to anyone who needs their air conditioner services.Thank you, Jeff and Jason, we appreciate all that you did for us 😁
Jason was amazing. Saw the problem right away and was quick to fix it. Would not consider using another HVAC service. TOP NOTCH!!
Jeff Osowski is the technician who came to our home this morning. He was careful, ethical, and efficient. He communicated well and explained what he was doing and why. What we require, in this older home, is preventative maintenance that is honest and conscientious. His knowledge and foresight allowed for a thoroughness and practicality that we had not experienced with our previous maintenance provider. We will be pleased to have Jeff, as a representative of Dans, come back into our home. On top of which, Sondra, who answered the phone, was helpful to us -- a couple of old birds who have our hands full.
This company is great to work with! Very professional, friendly and knows their criteria well.Have used this company for servicing heating and cooling at several of my investment properties,They offer a special to have them come out twice a year for servicing the heating and cooling, I am happy to pay the amount to have them come out,I also have them out to my house twice a year.The customer service is top notch- from the office staff, to the technicians, to the management team, to the owner. I highly recommend them!Thanks againAndrew Dillon with the cleaning company
We were looking to replace our furnace and A/C unit. We called and contacted several companies on their websites. Many didn’t even to call me back as a lead promptly and those that did, took forever to get back to me with a quote. They lost my business. The good news is that Earl from Dans Heating and Air was extremely Responsive and helpful in helping us through the the maize of options. I settled on a Trane 18xi with air scrubber and 5” filter unit and their service techs showed up on time, took care in the installation and did a stellar job. I highly recommend them because they care about customer satisfaction.
A good and reliable hvac company
They put a new system in our house 1 year ago. Our bill went from 400 to 225. The house is so cool in the summer and warm in the winter. The salesman was very knowledgeable and the workmen were great.
I had a service call for my A/C Friday, June 26. I came home Monday the 29th, and the house was hot. I called Dans and got their after hours answering service. In a few minutes, a lady from Dans called, and said the would get someone out the next day. A few minutes later, Jeff O. a tech from Dans called and said he just finished a call a couple miles from my house and would like to come out.Jeff stayed till 9:00, corrected some oversights from the first service call, changed my filters, and would not accept payment. He gave up his night to take care of us. This is the Dans heating and Cooling I remember, and is why I use them, and refer them. Thanks Jeff.
They have always been helpful and friendly
Theyre great people to work for
Best company in town! Prices are cheaper than other places. My service tech Jeff really knew what he was doing. He is professional, puts on shoe booties without even being asked, he really makes sure to explain everything. This company goes over & beyond to work with their customers. This is now my number one go to place for heating, air & plumbing!!
Dans was awesome. I worked with Steve who was able to replace my furnace in a timely manner. Price was good. They also replaced a lot of my flue work and reworked the gas lines to a better way. I could not be happier with their work! Will definitely call them again!
I was very pleased with the demeanor and professionalism displayed by the team of men that showed up to remove and replace my ground-source heating and air conditioning system. They explained to me the details of what they planned to do and then set about carrying out their plan. The installation was neat when finished and they left the area cleaned up. I really appreciated how they accomplished the task they came to do.
We received excellent service from Dans Heating & Cooling! I would highly recommend them. We had 5 different companies come to our house to look at our current system and talk about different options for our needs. Earl, from Dans came over and out of all the companies that we met with was the most professional. He took his time explaining things and made us feel valued as potential customers. Our air conditioner wasnt working and it was a Friday afternoon. He was the only one that offered us relief. Dans brought in an A/C unit for us to have so we could have cold air in our house over the weekend. No other company offered us relief. The other companies all said they would send us quotes via email on Monday. Earl took it a step farther and offered us more than just a quote. It was nice to have A/C in our home over the hot 100+ degree weather. They even came and installed it on Friday evening; that is going above and beyond!We were also interested in the Mitsubishi Mini Split System for our upstairs. Earl did an excellent job at explaining what would work best and we talked about the different options for our upstairs. He took his time and was thorough. From the initial consultation to the installation, all went extremely well and we were very impressed and happy with our new systems from Dans Heating & Cooling. We cannot thank them enough! A big Thank You to Earl as well, he was fantastic to work with!!!
Very pleased with Dans H & C. They recently installed our new Trane AC and furnace. Unlike the other HVAC companies we looked into, Earl from Dans treated us as if we were his only customer. He was patient with our many questions, and thoroughly diagnosed our current ductwork and heating/cooling needs prior to quoting us a new system. I cant stress enough how refreshing his superior customer service was during the entire process.
They are just the best! Fair prices, excellent customer service and the technicians are too notch. Highly recommend!
I cannot say enough about the professionalism and absolutely positive experience Ive had with this company. From my sales appointment to installation, they exceeded expectations! HIGHLY Recommend!
We have done business with Dans for many years now. We have always found them to be honest, friendly, helpful and competent. When the time came to replace our entire heating/air system, the techs worked hard all day, patiently explained to me how to work the new system and left my home in immaculate condition.
These guys did a great job. They went above and beyond their duties. I want to thank the HVAC technicians Trevor and Adrian for doing an excellent job. I want to thank Earl McCall for helping me out and answering all of my questions. These guys are professional and very polite. I highly recommend to friends and families.
Highly recommend Dans Heating and Cooling. Professional staff, great skill and service. They truly take care of their customers and are very thorough. Theyve done work for me and my parents and have always done a great job and are an honest local company!
Dans Heating and Air just replaced our 25 year old AC/Furnace with a new Trane AC/Furnace. Completely satisfied with the entire experience. From receiving the cost estimate to the installation, Dans took their time and made sure we were fully informed and answered all of our questions.
Very fast response to my request! Professional and prompt. Job completed as promised and quote was honored. No surprises. Two thumbs up!!!
We absolutely love Dan’s Heating & Cooling. They did an amazing job installing 2 new units and reconfiguring the ductwork. We especially love Jeff, who has come out twice a year to maintain the units. Great company and employees!!
All of the people here are warm, friendly and passionate in their work. Quality and professionalism are the norm. Trust them to do your next project with total confidence.
Great people. From the initial phone call, I knew that I had made the right choice. Thanks to everyone at Dans. We are very happy with our new Trane system.
The service was excellent! Houston came to quote us for a new AC unit, and ended up getting ours to run so we can have cool air in the meantime. Very professional and knowledgeable.
Dans was very courteous and knowledgeable about our install, and worked with us very well. Steve Giles, our salesman, was amazing, and super easy to work with. Any questions I had he would answer. I have several other large named companies come out as well, and I still waiting for their estimate. Dans is the ONLY way to go, they give each job the personal time and attention it needs and deserves.
They keep track of all your information in their system so you dont have to worry about explaining what was done! They are quick to get to you & have been extremely honest & nice to us. We would recommend using them to anyone! They are a little more expensive than some companies in town, but they job is done right & this way we dont have to call them out multiple times to fix the same issue!!!!
Service maintenance agreement
They did a great job had a whole system put in with ducks and everything very fast start to finish time and a fair bid happy with there work
Had them out 3 times to fix an issue with my furnace intermittently not running. Parts were covered and labor was not in the warranty. I told the tech the first time that I wanted the control board replaced but he said no and that he cleaned the igniters. Furnace acted up after he left so we had them called back (days later). This tech I told to also replace our controller board. He refused and claimed to have replaced the igniters. The furnace still wasn’t fixed so we called them back a third time. This time I demanded they replace the part to requested and not to charge me labor as I’ve already paid twice and the work was never completed to satisfaction. They agreed finally. After the final repairs they sent me an invoice for the labor even though they agreed the 3rd trip would be free and documented it on my invoice left during the 3rd trip. I refused to pay so they turned me into a collection agency. Thankfully I was able to get the agency to drop collection attempts once I showed my paperwork to them.
Jeff the technician was right on time. He was friendly and professional. He even took a few minutes to love on my beloved hounds! The problem turned out worse that I hoped, and Jeff showed me the burned out circuit board in my central air unit. I highly recommend this company, and will call them for any heating, air-conditioning, or plumbing needs in future. I would give them ten stars if I could. My hounds also give two dew-claws up!
Fantastic experience with them today, Brent was very helpful, educational, friendly, and just a good time. Definitely will be using them for future issues.
This team at Dans is very knowledgeable and responsive. M workplace has partnered with Dans for our heating and air conditioning and when we moved to another location, they gave us options for repair or replacement. Very friendly and prompt service!
I have been using Dans Heating and Cooling for over 25 years. Three different homes that I have owned. 10 years ago they suggested we get the annual maintenance agreement. We did and it save us twice. Once with our furnace and once with our AC. Because of that they were able to identify minor issues before they became major issues. Because the same person has always done our maintenance. We know him on a first name bases. Henry I have recommend Dans to many friends and family members!
Arrived at appointed time. Very professional. Left no mess. Have used twice and will again if ever needed.
Great job installing our new upstairs air conditioning/furnace unit yesterday.
We have had great experience with Dans Heating & Cooling, but would like to give an extra thank you to Norman for the extra quality provided due to time spent with us.
They came out on a Saturday and fixed our AC quickly.
Called for an estimate to replace. Showed up on time. Went through checking on everything and then tells me it will be 3 weeks until the work can be done. Apologizes for wasting my time. I called based on the reviews. I didnt realize I had to ask how soon the work can be done. In the future, I believe it would be good to ask prior to setting up the appointment, coming out and walking through a home.
If I could give more stars i would!!!! They where on time, and they did a wonderful job installing my new heater.
Our 1979 HVAC finally bit the dust and I needed to find someone. From short research, I decided on the Trane brand. I chose Dans due to staffing certified Trane specialists. Im sure I paid a bit more going with Dan, but the service was awesome. They even gave us a portable HVAC to use for the week or so till the unit was installed. While the portable unit couldnt keep up with the triple digits, it did provide some assistance to temporary relief.During the transition, Earl stayed in communication, and even stopped by to examine the craftsmanship. The technicians that did the install were straight shooters, direct to the point, and worked to ensure the install went smoothly -- and it did! After the install was complete, they ensured the basement was swept, any borrowed equipment was returned, and the work area was clean as before.Well done guys. I look forward to work with you guys again!
I always get excellent service. my techwas on time, professional and efficient
Theyre reliable and affordable and respond at a very fast pace.
Called for 3 quotes. They were the best customer service and quoted everything we wanted. A complete hvac unit was installed in a day. When I got home everything was cleaned up and running like it should be. Thank you
Our experience has been terrible! This company was sent out through our warranty company so we figured things would be great, but to our surprise, it wasnt so. My wife did some digging to see what other companies were with our warranty company that had lower priced freon and she found one. The other company is charging $40 per pound for freon and these guys are charging $75! So, instead of working with us, they know that because its through the warranty company, our only option was to take a cash out and end up living in 100+ degree heat for what could take another couple weeks because they threatened to send the part back instead of working with us (price matching) or letting the other company do the job. This company doesnt care about its customers, they only care about makin money.
Our heat pump went out. It was a 25 year old Trane. We wanted to replace it with a Trane. Dans gave us the best price. They installed it in one day. Highly recommend.
I have worked at Dans for 3 years. It is a great company to work for and I love my job! Dans is a family owned company and they treat employees and customers like family too!
The person who we called was a rude lady and didn’t even answer our question and had a bad attitude with us
Kind, professional, amazing technicians, and fair pricing. I also called at 9:45pm with an issue once and a human answered the phone and my problem was fixed at 8am the next morning.
Very nice and courteous complete service.
Dans has serviced our a/c and heating units for the past three years and ALWAYS do superior workmanship!! Would totally recommend their service to anyone!!
They serviced a last minute customer with no complaints! Thank you for the fast and friendly service.
Best Heating and Air company in Wichita, Kansas. Service was fast and very helpful and efficient.
Always helpful an best prices.
We needed a new HVAC system for our home. We did careful research, including consulting Consumers Reports and seeking recommendations on social media. We solicited proposals from four local companies for Trane and Rheem units. Dans Heating and Cooling won the bid by offering the superior product at the lowest price. The sales and installation staff were all professional, knowledgeable and personable. We are thrilled to say, It Is Hard To Stop A Trane!
I have known these guys for years. They are honest and dependable
Great customer service family owned business
Wichitas best service technicians. Very friendly and polite.
Absolutely stellar service! I had been using Dans for about three years now on my old HVAC (19 years old). They kept everything running like a champ. The system finally gave up the ghost and I have a new Trane system that is going beyond expectation.
As always, we received courteous, friendly service.
They did a great job
Rip off!!! they charged me $75.00 for a free estimate, really? the estimate was not clear, and their bid was not reasonable, a lot higher than others!
On time every time. Friendly, professional techs.
Quick service good work
Awesome company, Honest People caring and thoughtful Technicians
Professional sales and customer service.
Wasnt professional did not try to work with me at all!!!!!