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Barnett Kia
3610 Hwy 61 N, White Bear Lake, MN 55110, United States
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Barnett Kia

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Jo
Review №1

I was in the market for a new Kia Soul since I passed my 2014 Kia Soul down to my daughter. I loved my older Kia Soul so much that I knew I had to get another. I reached out to Barnett Kia in White Bear Lake to check out their inventory. Of course inventory is very low nationwide but my salesman, Alex Garcia, let me know that the car I wanted was en route to their showroom and would be available in 2-3 weeks. The car arrived earlier than I expected. Alex had all my paperwork ready and Melissa in the Finance Dept. also made my experience very enjoyable. Alex assisted me in setting up my phone and explaining all the new safety features of the vehicle as well as pre-scheduling my 1st oil change and maintenance. Great experience overall and Im looking forward to many fun years of driving. Thanks Barnett to all your helpful staff and managers.

K
Review №2

I had a great experience purchasing a vehicle and doing a lease buyout at this dealership. Everything from the sales experience, to the financing, to the delivery was great. This is the best experience I have ever had purchasing a vehicle. They are family owned and it shows in the efficiency and care they take with customers.

Mi
Review №3

This is the first time I have purchased a vehicle from Barnett Kia and had a great experience. I primarily worked with Chelsea, Aaron, and Leon during the process of finding and purchasing a vehicle, and all 3 staff were very friendly, knowledgeable, professional, and thorough. Making a big purchase can be intimidating, but I left feeling relaxed and happy with my decision for purchase a 2021 Forte. I will definitely recommend Barnett to anyone in the market for a Kia.

Dv
Review №4

Avoid. Everything you recently hear about Kia is their lack of response when it comes to issues with their cars. This dealership confirms this behavior. Multiple e-mails regarding buying a new car with no response. If they can’t be bothered replying to get a sale, what are the chances of a response once the sale is complete?

Mi
Review №5

Always friendly and customer oriented. Willing to go above and beyond for their customers!

C
Review №6

Without a doubt this was the best dealership I have dealt with, I might not have a ton of experience with dealerships, but this is a gem of a company! Every part of our process was enjoyable, educational and at no point did we feel any pressure to do anything! A special thanks to Martin for taking the time to make sure we were satisfied on every level!

Ja
Review №7

The people at Barnett were fabulous. Starting with Alex was very friendly and helpful and fair, one of the owners reached out several times which is always very nice. Their closers were wonderful as well, overall a great experience. Don’t bother going to Luther, they had zero interest in selling me a car…. and honestly Luther was the worst place I’ve ever been in my life and I’ve been buying cars for 30 years….. go to Barnett, they will treat you right!!!

Re
Review №8

Mark Blomster attended me at the services side and was a awesome representative!Like always you guys dont disappoint. Always feel like family here!!! Thank you so much.

Je
Review №9

I am a long time customer (30 yrs)! Each time I go back thinking that they must be simplifying all of their processes to a point where you loose the connection and family feel. But each time I am more surprised. The processes are getting better and leaner but somehow this place makes you of feel at home!!! I do not see me purchasing a vehicle anywhere else. Thanks Barnett Kia. I love you all.

To
Review №10

Shawn was very good and helped me look at buying new or used. There was never pressure for me either way I went. Once I decided to go new we went over details and how to navigate all the cars features. Im very pleased with going to Barnett kia.

Ha
Review №11

I really enjoyed this dealership. It was my first time buying a car and I had no idea what I was doing. Everyone was extremely helpful and walked me through the whole process. They explained everything very thoroughly. They told me what I should and shouldn’t do. I will definitely be recommending this dealership to everyone I know that is looking for a car. I would definitely buy a car from them again!

Ca
Review №12

First off from the moment we met Ken we felt like we had known him for years. He has a great way about helping you find the perfect car at a price that fits your budget. We would highly recommend him to anyone looking for a new vehicle.

Da
Review №13

I am so happy with my new 2022 Kia Sportage. I went to the dealership and had to order the car. They told me maybe two months. It came in a few weeks. Barnett employees are the best. Thanks Shawn and Ken.

le
Review №14

Overall great people to work with! I was so excited to get my new car and they made it go so smoothly, no stress or anything!! Thank you all for a great experience for buying my first car :)

Ty
Review №15

Amazing service and quick turnaround with Ragy. Really knew what I wanted in my next car. Great Pricing! Martin worked with me on the details and was very patient. When it comes to service and inventory - The team at Barnett was truly amazing!

No
Review №16

We recently bought a Kia Seltos from Barnett Kia. I wanted to test drive the vehicle before I bought it. I had called around the Twin Cities and Barnett was able to get me in for a test drive that day. I loved the car and ordered a 2022. Because of the recent car shortage I was told I would get it by early July. But of course it came in early! This was indicative of my whole experience! We had a wonderful sales person, Martin who was funny, non-pressure, and knowledgeable. Everything was so pleasant- it was a great experience!

Pa
Review №17

Mr Ken was a great person to work with. He took the time to listen and helped me understand my options

Da
Review №18

This is the second vehicle that I have purchased from the White Bear location! They have everything ready for you to make a smooth transition from trade in to purchase! I highly recommend Martin with his personable and organized service ! Thanks Barnett KIA, I am loving my new Serento 🎵

N4
Review №19

These guys are great! Its clear they take a ton of pride in their work and took great care of us. So much so weve bought 2 cars from them in less than a year!

Ke
Review №20

I came here to get my recalls fixed and after I got home I noticed they changed my dip stick and changed my oil and left a mess on the top of my engine block. When they were only suppose to take care of my recalls. I did not ask them to change my oil due to I just got it changed. Also I went to have someone change my oil and my oil drain plug would not go back on and I came to the conclusion that it was stripped as you can see by the other oil drain plug in this picture. Not very happy with this dealership and will not be taking it back here.

Em
Review №21

I had a great time getting my first car today at Barnett auto! Ken was super helpful and the experience was everything I wanted it to be! Super excited with my purchase and I would definitely recommend getting a car at this dealership to anyone!

Mi
Review №22

Ken (and the rest of the Barnett crew) was awesome to work with! My husband made it known that I do not like the car buying process and they went out of their way to make it a pleasant experience for us. We will be back when its time for our next vehicle. Thank you Ken!

Ho
Review №23

Barnett new car dealership is a down to earth facility meant for running a solid business and sincere service. It might not be glossy window display of fancy vehicles and extravagant customer relationship setup, but decent place makes modest cost savings to be passed on to customers. They know some brand names don’t have Toyota quality but they add additional drive train warranty on top of factory ones. That put to rest worries on major engine and transmission repairs if the model you select does not preempt lemons. That helps consumer confidence. No haggling on sales tactics to trap you in upfront.

Em
Review №24

I had a wonderful experience buying my car. Ken was very friendly and informed on every question we asked, told lots of great stories while we were waiting. He thought about what cars would work for us with the prices we were looking at. I would recommend looking for a car here, very nice environment and staff.

Re
Review №25

Robert and Nicholas Are the best sells persons Ive ever dealt with.Thank you to them Im in my new Kia Sportage 2018. They made it possible. I recommend them to anybody that is struggling to get a brand new car And they treat you with the best customer service ever just like family!!!!!!!!

Ch
Review №26

Martin and Trevor diligently worked with my wife and I to ensure they could get her into the right vehicle at a price that was fair to us. Even though they didn’t have the specific trim and color vehicle on their lot, they worked together to locate that specific vehicle for us.The sales team, the finance team, their full support was with them and behind us in making sure that we felt they were doing everything necessary to ensure our business.One thing I had noticed about Barnett and their commercials, was that they seemed to have fun and were about family. Well, it isn’t just their family they care about. It was also my family they cared about and they made sure to make us feel like we were a part of their family.

Mo
Review №27

Hank was a great salesman and a great person to work with! He was very detailed oriented and took the time to explain each step of the buying process. He also took the time to go over everything when it came to buying a used car compared to a new car. The whole buying experience at Barnett was great and I would recommend others to buy a car from here!

Ca
Review №28

Hank was absolutely wonderful and took such great care of us! Ask for Hank! But seriously, Ragy, Chelsea, Leon, and Chris were wonderful too. Great friendly service. Fair pricing. Easy to do business with. We were very impressed.

Ar
Review №29

Hank and Melissa were amazing, not pushy, and helped me overcome unexpected obstacles. I would recommend them to everyone. The customer service was excellent, and I felt perfectly taken care of.

Tr
Review №30

Let me start by saying I don’t write reviews. The buying experience went fine. The servicing of my vehicle is a headache. Three week wait to fix my heat/defrosters in the middle of winter (before Covid). Recently I had to take my car somewhere else due to the collision center appointments being 30 days out. Today I have to take my car somewhere else for an oil change due to a 3 week wait (appointment only). I feel like they were excited to sell the car but not so excited to help me maintain it now. If you’re a busy person like me their lack of open scheduling for servicing will become your headache. Probably will not be buying from Kia again for this reason.

je
Review №31

Sister bought a new car a week ago. Great customer service and pricing for SUVS. Fabulous, fast, service on your vehicle. Along with nice loaner cars to use if your car is being serviced. Wonderful free upgrade promotions depending on the month along with a great warranty! First oil change is FREE and they fill your tank up with GAS!!!!!! Also, they buckle a CUTE 😍 Teddy Bear in the back seat! With the purchase of your vehicle! TOO ADORABLE!!!! 💯😊💯

Ce
Review №32

Easy peasy! Really, the most laid back and relaxing car purchase I’ve ever had - great people and we are in love with our new ride! Thanks Barnett Auto Team!

Da
Review №33

This is the 3rd vehicle Ive purchased from the team over the last 16 years. Theyve always done a great job with high attention to detail, solid communication and willing to help when theres a need. I would highly recommend them to anyone thinking about buying a new or used vehicle!

Jo
Review №34

Is great place to get a car I got my new 2022 Kia K5 and its awesome and I love it Aaron Eastman was my sale consultant he was perfect if you asked for anybody asked for him Hell hook you up on a good deal

An
Review №35

Very Knowledgeable and friendly! Bought out our Kia at the end of lease with no hassles. They had approval and paperwork ready the next day. Couldn’t have been easier. Just signed and drove. They made it so I didn’t need any money out of pocket and even pushed my 1st payment out 45 days without asking. Would highly recommend!

Du
Review №36

My sales rep Hank was as good as they get! From the moment I walked in he was a professional salesman who told it how it is. I told him what I wanted and he made it happen. I had a great experience and I would definitely recommend Barnett to anyone. Thanks for all the help today guys!

Ar
Review №37

Jheimy was a pleasure to work with; she is friendly and knowledgeable. It was a very easy and hassle free experience purchasing our new 2022 Kia Telluride with Barnett Kia.

Je
Review №38

Very welcoming and caring staff they worked very hard to get me into the right vehicle for my family.

Kr
Review №39

My husband and I had an AMAZING experience at Barnett Kia. We worked with Ken who was extremely knowledgeable, personable and treated us with nothing but kindness. We enjoyed the stories he shared while we waited and felt comfortable chatting with him on both a business and personal level. He was the highlight of our visit. We will definitely be back for future purchases and will tell our family and friends about our great experience.We are now the proud owners of a Chevy Silverado LTZ 🙂. Sending a HUGE shout out to Ken, Trevor and Melissa for working with us to make this experience so great! THANK YOU!

Jo
Review №40

We had an amazing car buying experience with Ken. We came in not sure what model would work for our family. Ken listened to our wants and needs, and helped us find the perfect match. He was friendly, personable, and knowledgeable. No pressure sales. In fact, Ken really wanted what was best for us, which made for a refreshing and enjoyable buying experience. We highly recommend Ken and Barnett Kia!

cu
Review №41

Ken is the best car salesman I have EVER met!! Today we purchased our 4th car through him and he is the main reason why we keep coming back!!! Rick the finance guy is also the most helpful man in finance that I have come across!! They dont just want to make the sale, they want to make sure what they sell you is the right fit 100 percent!!!! 2 of the 4 vehicles we bought were our daughters first car purchases!! They are also thrilled with their cars!!! I will NEVER GO ELSEWHERE to make a car purchase!! Thank you Ken, Rick, and the ENTIRE Barnett family!!...P.S my daughter was also starstruck when she saw Michael Barnett!! She recognized him from the commercials with grandma!! Lol

Dr
Review №42

Salesman Martin was awesome very friendly with the sale of vehicle everything went smooth.Melissa in finance was great she explains everything so you understand it.

Me
Review №43

We met with Ken! He was amazingly funny and kept us laughing through a long boring process of buying a car! He was very knowledgeable about the Kia and it’s competitors! We had a great experience!!

My
Review №44

Wonderful group of people to work with thank you so much it was very easy working with them

Ca
Review №45

I had my heart set on a Telluride, as the reviews are outstanding. Unfortunately the whole world had the same idea. We found some incoming Tellurides, but Barnett Kia was the only dealership who allowed us to secure one with a payment. Although this was enough to sell me on the dealership alone, the staff we also beyond amazing. Our sales person Ken was funny, patient & made me feel comfortable making a big purchase. He & the manager were patient when my son was making the process a bit difficult, they even gave him some Kia hot wheels to take home - such a great touch.I cannot recommend Barnett & specifically Ken enough!

Ki
Review №46

I have a very busy job and sitting in a dealership all day doesn’t work for me. I was able to do so much ahead of time with financing and trade in information that it made my time actually in the dealership a breeze. Also, everyone here is so nice and accommodating! From the moment you get there, they take care of you and make sure to follow up with you after. I highly recommend buying or leasing your next vehicle from Barnett Kia!!

aa
Review №47

I would like to thank all of the staff at Barnett Kia. The staff made the experience wonderful with patience, attentive service and great communication. Alex, keep up the good work, you are a great man and your easy approach with sales was greatly appreciated.

Ma
Review №48

Barnett Kia was great!!! No stress staff. Salesman Shawn was very knowledgeable. No pressure sale.Mary Jo

Am
Review №49

I just purchased a Kia Seltos and couldn’t be more happy with it. The team at Kia Barnett made sure to get me the vehicle I wanted and were great to work with. I can’t say enough about how easy of an experience it was and will definitely be back. Thanks Alex for all of your help!

Ji
Review №50

Every staff member I encountered was friendly, kind and always smiling. I could tell what a close-knit group they were - had a nice family feel. Location is convenient and vehicles are high quality. My salesman Ken was fun and kept me entertained with his great stories.

Ka
Review №51

My experience was great. Very friendly and knowledgeable staff who listened to my needs with the type of vehicle I wanted. From the initial phone call to schedule a test drive to finalizing the paperwork it went very smoothly. The sales associate and finance manager both stayed after hours to ensure everything was ready for me to drive my new car home. I look forward to buying from them again in the future!

Ja
Review №52

Martin was awesome! He was knowledgeable and helpful. Fast service through finance also. We currently have 2 Kia vehicles.

Am
Review №53

Nice people, great car, very quick to process paperwork. Based on this experience, I would work with Barnett Kia again.

Ke
Review №54

Chet was my salesman was very polite and honest! Definitely recommend this dealship !

Ta
Review №55

My husband and I ordered our KIA Telluride with Chet. He was so personal and helped us through the whole process. Everyone there was amazing . So excited to enjoy our new ride :)

Rh
Review №56

Sales guy, Aaron? was nice. Wasnt too pushy at all.Milissa was lovely to work with through the rest of the financing.Least pushy car buying experience Ive been a part of, and now proudly own a brand new car.

ja
Review №57

Alex Garcia and Milissa Nard got me into a new Kia Soul in less then 90 min. Fast and efficient. Great costumer service! Love my new Soul!

Vi
Review №58

It’s a complicated time to buy and sell a car. I was treated well and received wonderful overall service not only with the purchase of a new vehicle but also with the fair trade in of my vehicle.

Ja
Review №59

Friendly customer service, good communication, comfortable experience, and fair prices. Would buy from again

Jo
Review №60

Excellent dealer, very upfront and honest. I was greeted by the dealership owner and felt very comfortable sending my daughter there to work with them for her new car. I feel confident that she will return there for service to her car and will be treated honestly and fairly and most likely will return there for her next vehicle when the need arises.

Ri
Review №61

Love our new Telluride! Adventure time!

Jo
Review №62

Awesome job by the Barnett Kia team. Personable and pleasant sales team that answers questions without getting pushy. When it came time to finalize the vehicle and the lease, everything was handled very professionally and without the typical hassle and waiting. Even the paperwork with the business manager on the day I picked up the car went smooth and faster than any other Ive been a part of. Well done Barnett team!

Da
Review №63

SERVICE CENTER GETS AN A+I don’t like Kia cars anymore, and I’m stuck with my Soul for now - but the service team, especially Patrick C., get a big thumbs up. Respectful, friendly, fast.For free, Patrick updated my ECU to fix the engine knock issue Kia formally owned up to in January 2021, and went out of his way to check out all the other open recalls and set me up for service. I’d spent months hassling other Kia dealerships to help me - most gave me the cold shoulder and/or wanted to charge me $$$ just to diagnose.Patrick for President 2024.

Ra
Review №64

Super friendly staff and smooth buying process. Martin went above and beyond to find a car that fits our familys wants and needs. Thanks!

Mo
Review №65

I couldn’t have been more happy with my experience at Barnett Kia. From the minute I walked in the door I was treated so well. Martin walked me through everything my car had to offer and there was no stone left unturned.The entire team was friendly, answered all my questions and made me feel at ease about my new car and purchase.My favorite and smoothest car buying experience I’ve ever had!!

Je
Review №66

Absolutely the best car buying experience Ive ever had! Thank you everyone at Barnett!

Vi
Review №67

My first time here pleased with the service department

Ma
Review №68

Ken has been a great contact here at Barnett Kia. Very friendly, welcoming and knowledgeable. Helped us through the entire process and highly would recommend visiting him if you’re looking for a new or used Kia!

Ti
Review №69

Ken was fantastic. He helped me pick the car that fit me best.

Da
Review №70

We had a fantastic experience! We love our kia, it was exactly what we were looking for. We never felt pressured to spend more than we felt comfortable. It was an all around good experience!

Te
Review №71

A year after purchasing my new Kia Rio I was in a terrible car accident. Although I was able to walk away unharmed, I cant say the same for my Rio. It was a total loss. Well needless to say, I headed straight for Barnett Kia, and once again they were able to put me in a brand new Kia Forte. And once again, the experience was wonderful. After a another year or so of driving that spectacular vehicle I was ready to step into something that could handle the Minnesota winters. Of course there was no other place I would dream of doing business with than Barnett Kia. Within no time flat I was driving away in my brand new 2021 Seltos AWD. When it came time for my first service appointment I ran into a slight scheduling problem, no worries, Mike Barnett personally called and made the appointment for me, insuring that the right filters and all that I needed for my Seltos was on hand. If you really want to be treated as a valued customer and friend as opposed to just another sale. Do yourself a favor and get down to Barnett Kia.

Sa
Review №72

Excellent service from start to finish. Staff was eager to answer any questions and created a positive and friendly buying environment. I would absolutely recommend Barnett Kia to anyone else.

Ab
Review №73

Aaron and Chris were amazing. They helped me find a used car within my budget, and got me my ideal payment on it as well. They explained everything so thoroughly and didn’t try to sell me on things I didn’t need. I SO appreciated their hard work, I’ll definitely be back in the future.

Je
Review №74

We chose to go back to Barnett Kia because we had such a great experience with Ken the first time. This second time was just as great. Ken is very personable & knowledgeable. He answered all of our questions & wasnt pushy.He truly wanted what was best for us. We traded in our Sorento for a new Sportage, & were so pleased with our purchase. Special thanks to Ken, Trevor, & Milissa for another wonderful experience at Barnett Kia!

We
Review №75

Great purchasing experience for our new Kia Telluride. Our sales rep, Ken Kalikow was a pleasure to work with, thorough, and informative about the car. Great follow up after the sale as well.

Al
Review №76

Super helpful, not at all pushy. All dealerships should aspire to be a good as Barnett

Ti
Review №77

Very nice place to do business. The service dept. is also top shelf. I heartily recommend them.

Am
Review №78

We are extremely satisfied with Barnett Kia. We have bought 2 cars and leased 2 cars from them. Wonderful customer service!

co
Review №79

Ken sold us our beautiful new Kia Sorrento and we are thrilled! I would definitely recommend this dealership, especially Ken, it was a wonderful car citing experience.

An
Review №80

Great place to go to buy a car. All the people are great. Ken Kalikow is always great to work with. Everyone went out of there way to make sure we got in our new Kia.

Wi
Review №81

Chet,Chris and Chets manager were helpful and accommodating

An
Review №82

Shawn and Rick took great care of me. Got me the car I wanted for the down payment, rate and monthly payment I could afford. After having gone to two other dealerships prior I was very pleased with Barnett Kias customer service and commitment! Will definitely be back next year to trade the wifes Hyundai!!! Thanx, ADubbs!!!!

Ra
Review №83

Great service, great salesman and easy financing, would recommend Barnett to all of my friends

Jo
Review №84

I want to thank Aaron Eastman, my sales person for taking the time to explain all the details of the car and how all the instrument buttons on the car worked. Very pleasant and friendly and well kept dealership. Would recommend it very highly.

Kr
Review №85

Everyone was attentive to ensuring we had a pleasurable experience. My advisor, Chet, was great and walked us through every step.

El
Review №86

Great experience with Alex who helped get our car set up and Chris in finance but overall not great customer service at all related to matching prices (wouldnt match a trade in value) and add on packages... overall love my Telluride but wouldnt recommend this dealership

El
Review №87

I had a wonderful experience and truly felt they went above and beyond to make me feel happy with my purchase!!

Fr
Review №88

Great service! I will continue to be a returning customer.

Mi
Review №89

Hank the salesman was super sweet, detailed everything. We wanted to pay cash and unfortunately the owner had no wiggle room on the price as he stated, the used car market is booming. Which in turn told us, we arent looking to make a sale now and get you guys into a good a good vehicle they just wanted to make the most money. And thats fine. We took our business elsewhere and got the same vehicle, better options, less miles for 3,000 less because we were paying cash.

Pa
Review №90

We liked the car right away and went through the process to purchase.I have to say my brother and his son both work for Barnett and they were also helpful in us choosing the right car for us and our needs.Thanks!

Da
Review №91

The service department at Barnett Kia are so awesome to deal with. From getting me in for an appointment to handling my issues, they were all top notch. Special shout out to Mark. If you have a Kia and need service - these are the folks to see for sure!

Sh
Review №92

Great sales team and a great experience buying our first new car.

Al
Review №93

Made financing my first vehicle so easy and everyone was such great help, very kind. Thank you Barnett Kia!

Jo
Review №94

Everyone involved in our purchase was excellent.

Sh
Review №95

Barnett Kia is so easy to work with from the moment you arrive til you leave with your new vehicle. I highly recommend using them for your next purchase. Hank was a great salesman to work with and definitely will listen to your wants and needs and help you find the perfect fit down to the color. I recommend using Hank as well for A+ service. Management was also very professional and helpful. I love my new Sorento thank you Barnett Kia!

Le
Review №96

Ken Kalikow was so helpful in finding me a new car that suited my needs and finances! I 100% recommend him if anyone needs help finding something new! I am so happy!!!

Je
Review №97

My car was recently totaled so I went to Kia looking for a new car! I worked with Ken and he made the process so easy and quick! He was very personable, not at all pushy, and fun to talk to! I had a lot of questions about the car and the lease terms and he never got annoyed and rude as others in my past experiences have! The whole atmosphere there was extremely welcoming and I am very thankful for that! I would recommend Barnett Kia and especially Ken to anyone who is looking for a new car! I love my new Forte GT!

Cl
Review №98

It was a pleasure to work with Jamie and Rick. Thank you all.

Ro
Review №99

Barnett Kia was very professional and never pushy towards our purchase of our 2021 Telluride, which I absolutely love! Thank you Mike and Martin!

Jo
Review №100

From the sales team to the business office, buying a car here was an easy experience.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3610 Hwy 61 N, White Bear Lake, MN 55110, United States
  • Site:https://barnettkia.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 651-429-3391
Categories
  • Auto repair shop
  • Auto parts store
  • Car dealer
  • Kia dealer
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Offerings
  • Oil change:Yes
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