Marks group is amazing!!!!!! They are always willing to help. I was involved in an accident and they were right there with me through the entire process. Mark works hard at keeping his clients happy. Luz is amazing as well! Mark has also helped with my familys non profit in honor of our mother. He is caring and goes above a beyond! If youre not already with Marks agency, you should be. I refer everyone I know to him especially when they complain about theirs

Mark Platek has been my agent for close to 20 years and I can’t praise him enough. I’ve filed several claims over the years and he has personally worked with me on every one. I had a homeowners claim for hail damage a few years ago and there was an issue that was never fully resolved. It was my fault for not following up in a timely manner but Mark was able to get the supplemental claim paid almost 3 years later! He reaches out to me every year to sit down and go over my policy to make sure the coverage is sufficient and that I understand everything. There have been a few times over the years I considered changing companies thinking I could get a better rate. I always call Mark first and he does an apples to apples comparison and he’s never steered me wrong. Needless to say, I never switched and have no intention of doing so. The fact that I have always been able to reach out to him directly and have never had to deal with some random person at an 800 number means more to me than I can say! Not to mention he’s never missed wishing me a happy birthday in all of these years!

We have been with the Mark Platek for over 30 years. Marks experience is unsurpassed. We experienced a catastrophic loss when we lost our home in a wildfire. Mark was extremely helpful in assisting us with our adjuster on up. If he would just move to Florida, he would still be our agent.