Super friendly lady helped me out I was just there to pick something up

Jenna made my travel arrangements easy

The staff was so nice. We had a newcomer taking out passport photos. She took her time to ensure she did her very best work. She was also very kind. She called for a coworker when she needed one. We were in and out in thirty minutes or so. With our memebership 2 passport photos were 6 dollars. I would definetly come here again. The hospitality and customer service here is top notch.

Very friendly staff and helped with everything we needed

Just returned from a 14 day CIE Tour, Private Driver vacation in Ireland.With Diane Dolls vast knowledge of touring Ireland we were able to create a customized tour that met or exceeded the expectation of our group of 9 travelers in every way. Prior to booking through Diane Doll, I looked at many of the other tour companies and options for our trip and feel very comfortable we made the best selection in working with Diane.

Ive been inside and made phone calls to the Westminster branch of AAA. In my experience, everyone at this location has been pleasant, knowledgeable and very helpful. Highly recommend.

They were very helpful. My membership had expired. They were quick to help me resolve this and restore it. Great group of people.

Great place to get insurance and great staff

Very helpful & pkeasant!

We needed to have papers notarized and Colleen at this location is professional and extremely helpful!

There to help with all aspects of the trip

Very helpful, all of my questions were answered. I got what I went there for, simple and pleasant experience. Thank you Colleen

Went in to get tickets to Luray caverns. Went very smooth. My only complaint is that when I called to see if the tickets were available, navigating the automated menu was a nightmare. When I did finally get a person, the info they gave me was not accurate.

We are always satisfied with the service we get at our local AAA. Cheryl is so attuned to our needs and wants, and she has sent us happy and relaxed on many trips.

Colleen Cole is probably the most efficient, friendly employee weve ever dealt with. What a breath of fresh air!!!

Helpful staff and a good selection of travel supplies. I purchased a travel purse there that was both pickpocket proof and fashionable. I loved it for our trip to Europe, and it was so cute Im still using it at home.

Stopped in to obtain an international drivers permit. In and out in under 10 minutes!

I was shopping for some travel supplies and Mr.Dorsey offered his help. He then took plenty of time helping me plan an upcoming trip for next year. I do appreciate his help and his patience. He made sure I left with the books and maps that I needed.

Nice people. Very helpful.

Excellent facility with excellent staff very very very helpful at all times

Excellent service & friendly staff.

Not open. Not notes anywhere stating they arent open due to renovations. Still have a sign up outside front door that says they are open in the back of building - not the case. No phone message saying theyre not open. Thank you for wasting my time and money.

Booked a cruise over a year ago. Was expecting to be contacted by Ms.** in December for final payment notification. When that didnt happen, drove to Westminster, MD office to speak to agent. She had no records of our booking, had lost ALL our paperwork. Lyckily, we were on the ball (she was NOT), had brought our copies, and did not wind up forfeiting our deposit and our suite.Ms ** was also supposed to forward a cruise info packet that RCCL sends out to agents 49 days prior to embarkation (or cruise leaves on March 23, 2018) and that the agent sends to the passengers. This also did not happen. We will visit office again on February19, to pick this packet up, and we hope she didnt lose that, too.Sorry, can not recommed AAA any longer, after having been customers since the 1970s. And no, this is not the first time AAA has failed us in recent years. But it will be the last.

Everything you need for a successful trip.

Dont go on Saturday limited staff, waited for 1 hour plus, got the international agent couldnt help so we left. Not sure what my gold card does for us.

Very friendly and helpful people

Good help.

Went their for passport photos as a AAA member of t was free

Everyone is very nice