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The Nail Caf
2708 S Newburgh Rd, Westland, MI 48186, United States
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The Nail Caf

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R
Review №1

My experience was bad. Firstly cancelled my original appointment without any explanation. And then Tech didn’t have the color that I wanted, not similar to that. Asked many a times what are the other color options for ombre? She didn’t even care. Ended up having something that was least liked. Edges of my nails were uneven and so sharp. When mentioned she did not care at all. I came home and refiled all my nails. I would rate negative.

M.
Review №2

I was a regular client here and my experiences were always positive but I took some time away due to the pandemic. On March 30, 2021 I made an appointment for April 16, 2021 with Chantez and paid a $20 deposit for it. On the date and time of my appointment I tried to enter the building (1:30pm) but the door was locked. I called the main number multiple times and left a voicemail but no one answered. I waited in my car for about 30 minutes when two employees arrived, unlocked the door, and walked in. I came in after them and they both just gave me an odd look. I explained that I had an appointment with Chantez and one of the employees said that this technician was sick and not in that day. No one asked if I wanted to reschedule the appointment with someone else or offered me a refund. I never received a follow up call to reschedule the appointment. Im disappointed in the lack of professionalism in handling situations like this.

Vi
Review №3

New in town and Google the closest nail salon. Walked in asked if they took walkins.. but they dont but she had an opening available to get me immediately. Hands down best nail salon Ive been too they take their time and they check for quality. Will definitely be making appointments in going regularly

66
Review №4

Very clean and professional. I called to make an appointment same day and was able to schedule for a convenient time based on my schedule. I was serviced as soon as I arrived on time. Enjoyed the experience, good music and great work to match! Definitely would recommend!

Ch
Review №5

I love it here! Very professional staff and clean atmosphere! Denim and Diamonds party!

De
Review №6

The ladies are were kind,down to earth as well as professional, the shop is clean and classy and reasonably priced we loved it and our nails are 🔥🔥🔥🔥🔥 Thanks #CTNB

Am
Review №7

Called to make an appointment for the first time, and the lady answering the phone was very rude and hung up in my face while I was asking a question. They just lost a customer because I will be taking my money elsewhere.

De
Review №8

Amazing customer service and my nails are Fire!!! Michele Kimm is THEE BEST NAIL TECH EVER!!!

Ju
Review №9

Looooove my nails,Cash did an awesome job and the atmosphere is great too.

Mi
Review №10

Cancelled my appointment with no explanation of why and didnt even try to reschedule with me. Very rude and unprofessional.

kh
Review №11

Went here for the first time this weekend, I had a great experience I will definitely be back.

Br
Review №12

KimMichelle is AMAZING. She is the first that I’ve come across that can do any nail art you ask for. Don’t waste your time with anyone else. She will always be my go 2. ❤️

Ve
Review №13

The best nail salon I’ve ever been too!!! My nails look perfect! Beautiful decor and just good vibes.

Al
Review №14

I LOVEEEEEE this place. It is so beautiful inside. Ask for Kimmi! She is so sweet, professional, and and her nails... AMAZING. Go and treat yourself to something great!

Me
Review №15

I love getting my nails done here. Everyone is so nice and friendly. My nails always look amazing.

Sa
Review №16

Love my nails! Clean and very professional! I also love that they have OPI polish. My go to place for sure.

Ja
Review №17

Very nice salon.....Everyone was very nice an professional!!! Stephanie did an excellent fill in...with a nice polish!

Al
Review №18

I’ve been a client for 4 years with Kimm & I love my nails every time!

Le
Review №19

I love this place!! Everyone is friendly with outstanding service!!

Ka
Review №20

I love the place for Nails, pedicures, lashes and eyebrows.

Me
Review №21

Stef is the best!

He
Review №22

Amazing. Every time.

Information
17 Photos
22 Comments
5 Rating
  • Address:2708 S Newburgh Rd, Westland, MI 48186, United States
  • Phone:+1 734-728-6460
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:8am–4pm
From the business
  • Identifies as Black-owned:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
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