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Jessica Nail & Spa
32939 Warren Rd, Westland, MI 48185, United States
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Jessica Nail & Spa

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Al
Review №1

UPDATE; I think I got toe nail fungus from them. By the middle of august, both of my big toe nails broke off randomly about half way down my toes! So, now I am sure they don’t clean their tools!BUYER BEWARE!!!!Original post July 2021; Not happy, and I’m concerned about how/if they clean their tools!This was my second time there, and I didn’t wait long, but my pedicure was painful to the point I kept pulling my feet away and flinching! They use the metal foot scrapers, and there tools come from a plastic bin that was not sanitized, nor did it look clean at all!These tools are possibly coming into contact with BLOOD from others and they just toss them back into the bin for the next person!Nope! I’ll be going somewhere else from now on!

Ka
Review №2

Staff is always friendly and does an amazing job.

Al
Review №3

Jessica Nails & Spa is awesome! Its clean, not overcrowded, and the environment is friendly! Jessica is the ONLY ONE THAT DOES MY EYEBROWS WITH PERFECTION!!!!!

al
Review №4

Would never go back here. Went in with my daughter for full sets. Hers were decent but with missed spots. Mine I continued to say were too long but he kept getting annoyed every time I wanted shorter. They are so thick it looks like I had the same set on for a year and every time I look I find more places he didnt color correctly, missing color spots and a glob that is chilling on the side. The colors on the wheel are not even close to what they say and got annoyed when I said something. Unfortunately my boyfriend ended up coming in go pay for put nails and left a $40 tip, on top of that we had already been charged a lot for extras. And the only difference was she got glow in the dark and I got a black French tip. Never again.

As
Review №5

Jessica did an amazing job! I adored her, sweet, funny, sassy. Kept good convos! My nails look soo good. Soo happy with them. Kindness goes a long way, so many mean people. Be kind. If you dont like something politely say something. Be an advocate to yourself while also understanding they deserve respect and kindness too! 🥳🥰👍

Ga
Review №6

I love this place! They are never over crowded and everyone there is very pleasant! I would definitely recommend!!

Ro
Review №7

After I advised that I was there for a soak-off and new acrylic overlay, I was told the wait was 30 mins. After 40 mins it was my turn, only for the lady to tell me they dont do soak-offs! I asked if I can just sit to the side and just soak in a bowl of acetone and be serviced afterward since Id been waiting, but they said they dont have any bowls! So I went across the street to the Nail Art Studio and received good service from them. Wont be trying Jessicas again. 👎🏾

Tr
Review №8

It was not great..... walk-ins welcome but not enough staff and we waited quite a while.. Got a simple pedicure and the polish was not applied well. Second coat wasnt applied to the edges so you can see it and its weird. Brow wax gave me an allergic reaction Ive never had anywhere else.

He
Review №9

Angel did an AMAZING job on my nails. This is much closer to my home than my other nail place. I will definitely be back in 2 weeks. I heard she does a top notch pedicure as well.

Gl
Review №10

Damn good job on my nails

An
Review №11

Such sub par service. This is my second time visiting and second time being disappointed so I wont be returning. The first time I was in, I waited almost an hour with only 3 people in front of me and one person who came in after me being serviced before I did. Today, I asked for only a manicure and the work she had me leave with is far less than desirable. I didnt realize how bad one nail was until I was reaching for my card to pay. I asked for $2 to be removed from my bill as I had already had the young lady fix TWO other nails she left looking ragged so I did not want to go back to her chair for more work to be done. I was denied my request for the discount thus leading me to writing this review.

Ra
Review №12

This place is the lowest quality nails I have ever experienced. My nails were coming off two days after and they were all off by day nine.

Na
Review №13

I love this place . Ive been going to Jessica to get my nails done for 2 years, she is awesome . Cool and Friendly service ❤️

Mi
Review №14

Needs updating very old looking. Workers were nice and did a good job but waited for about 45 minutes before we got our peds.

Ma
Review №15

Clean facility, clean tools, and super kind staff! 10/10 recommend

So
Review №16

Kind staff, extremely clean salon, they take cleanliness seriously and everyones safety and health is top priority. They offer many services and I cannot recommend them enough! My mom has been going here for three years now and refuses to go anywhere else because they just cant beat Jessicas quality, cleanliness, and atmosphere.

Ar
Review №17

Jessica is the best, you may have to wait a bit but it’s worth it!

As
Review №18

I love love love it here! Been going here for 5 years now! Bri is absolutely amazing! She always does an awesome job and always adds her own twist! I have never left here unhappy!! Love these guys!

Sa
Review №19

A nice place and a pleasure dealing with everyone here. Highly recommend!

Al
Review №20

I visited around 1pm on a Thursday as a walk in and probably waited about a half hour to be serviced. Jessica did an excellent job on my nails (full set acrylic with polish and matte top coat). I will be back again.

Ch
Review №21

We called ahead and made appointments they got us in on time. The employees were nice and friendly. We got pedicures and the price was great. Ill be going back!

We
Review №22

A Amazing experience with Brittany i will definitely be back ❤

Ch
Review №23

Came in to get my gel nails removed, decided to get glitter shellac and I was blown away by the care and patience for my nails. Very professional and clean, definitely affordable. I will be back! Thank you!

An
Review №24

These are my real nails, and they have never looked better! My technician was very fast and friendly. I would definitely go back!

Je
Review №25

Been here twice. Sam has done my nails both times. He has done a great job. Happy so far.

Ho
Review №26

I just got a full acrylic set with shellac polish. It was not a good experience. I asked him several times to take the length down. He did in one nail and left the rest way too long. I asked him again and he laughed and shook his head no. When filing my nails he gouged the sides of my fingers. When I told him he was hurting me he laughed. He left clumps of acrylic and spots of nail polish on my fingers. I will not be going back.

Hi
Review №27

I love them! They are so good at what they do and they treat you like family!

Ve
Review №28

I have been going to Jessica Nails for years and the service is always exceptional! All of the nail techs are excellent at what they do.

Su
Review №29

Dat did a fabulous job! He will be my go to from now on :)

As
Review №30

JESSICA THANK YOU FOR SAVING MY NAILS!!

Ra
Review №31

Very nice! It was a little quicker than normal but thats okay. The guy does a nice massage with the hot rocks on the legs.

DE
Review №32

Quick. Young guy needs more training.

Al
Review №33

Love this place! I get pedicures, shellac manicures, & my brows done here. I trust any of the staff for my services except my brows b/c Jessica does them perfectly. Its ridiculously clean, spacious & friendly. Theres not typically a long wait but they can get busy. I wish they were open on Mondays but I understand everyone needs a day off!

As
Review №34

It was a really good trip to the nail salon. Best I’ve ever had my nail technician talked to me the whole time. Even helped me decide if I wanted glitter or not. You could really tell they cared. I was very unsure about the color but it had to match my costume for a competition and it’s something I would ever normally do but it looks great thank you

Ms
Review №35

Good service

C
Review №36

After quarantine girl date with my bestie.. turned out amazing. We both needed to relax while being safe and in a clean environment. Pedicures for both of us and full set pink ombré nails took around 2 hours. We left feeling refreshed & the work was beautiful. Will return. Thank you all .

Je
Review №37

I love it here. The service is consistent and professional. Prices are great.Diane in particular shows the highest levels of customer service. She’s always so kind and excited. I always walk away from her chair with elegant nails.

Ti
Review №38

Mr. D is amazingly talented. But the person who did my Pedi was less than satisfactory.

An
Review №39

I was referred by a friend and she was right, Jessica did exactly what I wanted. I asked for ombre nail set and got a pedicure. Love my nails .thank you .and everyone is very friendly and its very clean.

Em
Review №40

Best nail salon I’ve ever been too. Definitely will be back for my nails in the future. She took her time on my nails to make sure they where perfect!

fr
Review №41

Nice place to go

Pa
Review №42

Best nail salon in Michigan and I’m willing to bet it. I ONLY go to Jessica because that who I’ve been going to for the past 11 years however every one does a great job! I know because I take friends and family and they go to whoever is available, and always falls in love with the place. Very clean and professional. A ton of shellac polish to choose from, comfy spa chairs, clean restrooms, Great work, great quality, great people.

Ti
Review №43

I went here today and i just want to commend the staff. Today these had two people came in and assaulted the workers at this nail shop due to a customer telling them one of the workers cut their hand. I just want to say the way you all handle it was brave gracious and fearless. It’s not everyday you see something like this but when you do it breaks your heart. Thank you guys for not backing down and making sure everyone was safe. I hope they catch the people that did this because this was uncalled for. I’m so sorry this happened to you guys.

Mi
Review №44

I decided to try this place after my own nail tech cancelled on me last minute. I was a walk-in and was immediately taken in by a smiling employee. The man was very kind, professional, and did a great job on my pedicure with shellac. He said Hope to see you soon after I had paid. Well, I will definitely be back!!

Pa
Review №45

Very friendly best nails I have ever had done.. I will be back

Ca
Review №46

Just got here they not even open I’ll never come back

Je
Review №47

Very clean and amazing work!! Will definitely be back

Me
Review №48

Best place around and the customer service is amazing

Ta
Review №49

The staff are very polite, the service is Ok but the place is extremely dirty. Nail powder everywhere...The fans,all the stuff that they use to do their services seems never cleaned. Dusty all over everything. If they improve their cleanliness could be a good place.

Ze
Review №50

Best nail salon Ive ever been to!! Super clean and hygienic! Best acrylic job Ive ever had as well as pedicure! Jennifer and her team go above and beyond and make me feel so welcome. Thank you Jessica

Ma
Review №51

I love this place and it is the only nail salon thst I trust. Jessica is awesome and her work never disappoints!! So if you want an excellent nail salon, check them out!!

St
Review №52

I always make my appointments with Dat. He is very friendly along with the rest of the staff. They make you feel very welcome. They do amazing work.

Ju
Review №53

They did really good on my nails, I got the gel nails full set with shellac and it looks really nice. The lady who did my nails was nice and friendly. Only thing I wish was that they had a wider selection of polishe and special colors like chrome etc. other than that nice place!

Mi
Review №54

Great little spot. Stopped by on a Sunday. They did a awesome job. Ill be back.

Ka
Review №55

This is the only place I go to because every where else my nails pop off with in a week. I come in relax have a good laugh and my nails always look great! I only go to one person there and she is AMAZING. I couldnt say anything bad about this place!

Je
Review №56

My nails were awesome, the lady who did them was pleasant with a sense of humor and she offered a cutdown, and although I said no she explained why I should get it and she was definitely right because none of my nails popped this time around. Ill definitely be returning.

mv
Review №57

I love this this place. Ive been going to Jessica to get my nails done for years and then she got her own salon!!!

Ru
Review №58

Great service. My eyebrows have never looked so good! Great nail quality as well. I highly recommend this salon to everyone.

Pa
Review №59

Ive been going to the owner of this salon for 9 years and her & her staff are the best. Salon is VERY CLEAN, product are of great quality and rest assured your nail/toes or eyebrows will be done right! Oh, and their nail polish selection is HUGE! Best nail salon in Michigan if you ask me & I am VERY picky.

Ba
Review №60

Best nail salon around. Never stuck with same one for over a year. Great service by any nail tech.

Je
Review №61

I love this shop! Jessica & her husband are great... there’s another lady there that is pretty awesome i love when she does my nails and brows!!!! Five stars all the way!!!

Ja
Review №62

Great place! Wonderful staff, fast and reasonable price. I would highly recommend.

Mi
Review №63

Id give them 4 because they did a pretty good job but the man who did my acrylics was incredibly rough and rude and cut me twice and glued my skin to the nail which hurt like hell later on. I was happy with how they looked it just wasnt a relaxing experience. Shouldve gotten a discount for the cuts lol.

CA
Review №64

Very VERY nice owners. Absolutely love then. Great service!

Ma
Review №65

Professional, friendly, fair prices. Appointments and walk-ins both excepted.

Ro
Review №66

Jessica has been my nail tech and esthetician for about 5 years now and I love her. She knows what I want and need. She can even predict the color polish im going to pick! So cute

Li
Review №67

Fast and convenient with great customer service.

Tr
Review №68

Horrible service and very dirty. Needed to text back the contractor working in my apartment and the guy doing my nails starts saying get off the phone you in my shop. Wow!

Ro
Review №69

Every good relaxing and the manacure are great.

Ta
Review №70

Ive been going to this nail salon for awhile. The prices were cheaper than surrounding places, but eventually they raised them. However, they do good work here. Very friendly environment.

Je
Review №71

You will get your nails done perfectly by each person there. Youd be a fool to go anywhere else. If you knew me, Im very critical.

El
Review №72

My new favorite place! Honest people and great work! Employees actually talk to you and don’t just talk to everyone else! Very happy!!!!

Ja
Review №73

Ive been here before and had great service although this past time it was a Friday at around 4 and they only had three people doing nails. the wait was an hr so I left and went somewhere else which was also very busy but had my nails done right away

SU
Review №74

On 9/3/15 a friend and I tried Jessicas for a pedicure and manicure. The pedicure was adequate although I had nails that were so rough they snagged my sheets. My manicure was awful, by the following Saturday, (4 days) the polish had peeled off in full strips and the nails were ragged. My friend had the same problem.There were on licenses posted and the ladies just rinsed off their tools with alcohol and warm water instead of the heated sealed pack.The shop was very clean and the ladies are very pleasant but I don think we will go back

Am
Review №75

The wait times can be a little long but the skills they all possess are well worth the wait. Prices are really good too.

I
Review №76

Horrible

Su
Review №77

1st time ...had a pedicure...feet look good..Very clean business

Pe
Review №78

They ruined my nails and feet and when I went back to get them fixed they refused probably because I’m black. They are very disrespectful I use to always go to them. This is a bad business and the place is also dirty. I reached out to LARA and they will be investigating them. They are very unprofessional

Ma
Review №79

This place is amazing! Treated like family everytime I walk in. I have never left disappointed!

Je
Review №80

Love it there. Everyone is super nice and great at what they do!

Br
Review №81

Very personable staff very friendly and my nails look great!

Da
Review №82

I just had to change my rating. First visit, it was ok. Upon returning second time I left horrified. Tub filled with cold water. SO many bugs crawling on the floor I held my purse and shoes in my lap. After pointing this out to staff he swept the bugs onto the middle carpeted section. What!!!!???? At this very moment the woman next to me, her tub overflows all over the floor, soaking electrical wires etc. Good thing I already had my belongings in my lap. Im sure the guy could tell how uncomfortable I was so my pedi lasted maybe 20 min. Horrible file job. No cuticle. No massage. Yes, the polish is garbage. It was a struggle to find one that wasnt gunked up or been filled with thinner. Do yourself a favor and go to ANY of the other nail salons within a mile radius.

No
Review №83

I love this salon, and the workers are excellent at what they do. The prices are affordable as well.

Am
Review №84

I went in for the first time for a shellac manicure. Halfway through, I misunderstood what the tech was saying and thought he wanted to put more polish on my finger, we bumped hands, and my nail smudged. He yelled at me, asked me repeatedly what I was thinking and if I was tired. I was humiliated and understandably annoyed at this treatment. The manicure itself turned out fine which is unfortunate because I will NEVER be going back.

We
Review №85

Had my nails done today...the place was dirty. Utensils not sterilized...ugh...I should have walked out

Mi
Review №86

Jessica does not disappoint love my nails everytime

Ra
Review №87

I like it I am a regular. Very nice women. When the nails were dried and messed Jessica redid my nails. She hooked my eyebrows up.

De
Review №88

Unfortunately today at Jessica nails was not a great experience. I came in with patients as I always do., arrived at 3:30. Services I wanted done. Nail take -off, eyebrows, and pedicure so I had cleared about 2 1/2 to be there. Everything was going as planned. Now, I just needed eyebrows done and I would be out. They close the doors about 6 so it became a little crowded and by now I believe Jessica was a little agitated. I know because she mistakenly thought I had said something about her doing someone before me which wasnt what I was talking about. Anyway, as we all know in between pedi/ fill -ins they with start or wax while we are drying or soaking, but by now time was reaching the 7 oclock hr. and I too wanted to go home, I had paid and everything. So as she was sitting back down to do whatever with the costumer in the chair. I said, could she finish me up.she told just a few more mins. I went to the back and waited for her which was about 5 -7 more mins. Now I was a little agitated, I felt like I was being taken advantage of. I had been more than accommodating to her and I thought she could have at least apologized because Im a regular customer, I come every other week and I have never experienced this kind of treatment. Needless to say. I wont be back. Not because youll dont do a great job, because you do. But what I wont do is spend my money where I feel Ive been disrespected at. Good work along with good customer service is very important to me.they both go hand and hand...I gave you 3 stars because you do great work!Need to work on being a little more humble.

De
Review №89

Great place friendly staff. Quick service during the week.

sh
Review №90

I travel almost an hour to get my nails and pedi done....well worth the ride and time

Ka
Review №91

Great place, very friendly and they do a great job.

Am
Review №92

Best nail salon ever!! I refuse to go anywhere else!!

Sh
Review №93

Clean,friendly, awesome service! Well be hoi g back again. Got a mani/ pedi.

Ja
Review №94

I love this place this is the only place I get my mani/pedi from. Breanna is my favorite but everyone does very good work

Ju
Review №95

I alway get great service and Im happy with the job they do on my nails.

am
Review №96

I wish i could say this place is amazing but its not! and no im not feeling sorry or anything. nice people but their nail polish is trash and so is the whole place. i was fine walking in till i sat down and saw old nail chips on the counter! i was thinking ok dont panic... but when i got home! i was so mad! i even tipped too! the second i left the other day and got home my nail polish legit peeled off! the whole thing! thank god my nail wasnt damaged or anything. i wont be back.. now back to doing more research on better nail salons...

Da
Review №97

Sexy at Jessicas nails is the best! Hes very friendly. Give em a try!

ke
Review №98

I have been going to Jessicas since May 2015 when she first opened I will never go anywhere else they are awesome and the treat you like family I recommend everyone go there for all your nails needs

Me
Review №99

Jessica and her crew always take good care of my fingers and toes.

M
Review №100

Terrible experience!! Had full set of “ gel” nails done on Thursday and WITHIN 5 days, 2 popped off on 1 hand and all 5 were lifting and cracking around cuticle on the other hand! Any good product and salon would last much longer then that... Come to find out they used acrylic powder instead of gel, like I asked and paid for!! Went back in on 5th day and showed them, the guy accused me of doing abnormal activity at home. I attended a funeral 3 of the 5 days I had these done and the other 2 days, I was home!!!! Would not refund $$ but offered to fix them.... why on earth would I want them to try to “ fix “ them, when they should of been done right first time around?? Complaint has been made with Michigan State LARA as well as BBB!ConsumerBEWARE they are not operating under state guidelines with public safety, consumer hygiene practices and some of their employees aren’t even licensed to do nails!!

Information
81 Photos
100 Comments
4.3 Rating
  • Address:32939 Warren Rd, Westland, MI 48185, United States
  • Phone:+1 734-743-3909
Categories
  • Nail salon
  • Spa
Working hours
  • Monday:11am–5pm
  • Tuesday:Closed
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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