Update on my review from last year: the customer service supervisor from this office has seemingly been made the station manager. Expect the general service to become even worse. From my contact with him, he seems not to care about customers at all. His only concern, when I spoke with him, was about the employees. Watch them continue to raise postal rates, while looking for ways to encourage laziness at the public’s expense. They don’t care if you don’t get your mail, as long as they get paid ever-increasing salaries.

Very disappointed with their service. I haven’t met an establishment with people who get paid as much and who are as lazy as they are. I’ve requested after moving into residence that the key be changed on mail box. I requested a 2nd time and a Third time. After the 3rd time they gave my wife a key. But 3 days later the lock still hasn’t been changed. I’m done with these ppl. The post office needs to go out of business. Turn it over to someone more efficient.

We constantly are missing mail for my office. The regular postman would actually deliver to our part of the property and Suite vs. the others who all dump it off at one office which is a total Suite. I tell my staff not to even bother dropping off mail in our outgoing mail spot. Why bother, none of the temporary postal people never get our mail right ever. Only the regular does and I think hes getting ready to retired. I dont blame him. Weve been complaining to this post office branch for years before I got here and the 5 years since Ive been here.

I’ve had over five packages sin in the past three months never reach me from this post office. They’re completely incompetent on handling packages. These aren’t stolen packages. These are packages marked as having being placed in my mailbox but put in someone else’s. I wish we could choose our post offices and just shut this one down. I get my hopes up that they’ll know how to actually ever do their jobs and they never can.

Stood on line 45 minutes and no one came out to help any of the 15 people standing in line. Was able to hear people talking in back but no one came out even when someone called to them

I go to the post office and plan on waiting in line for ages. I was pleasantly surprised that even though they were busy I didn’t wait long and was in and out pretty fast!

Package was shipped to me premium 3day and took over a week. Tried to pick it up and employees were to lazy to go in the the back after over a week. Shut this branch down if no one there wants to do their job!

I was waiting in line for long time because one of the clerk was just talking personal stories instead of doing her job!!! The office never answered the phone to talk with a supervisor!!

That mail lady is a liar!! Instead of admitting she messed up she rather put the blame on the customer and that ugly woman inside had the nerve to question if I live at my address where I have been getting mail there with no problems until this one day when I was told my mail was returned due to undeliverable address?!?!

It should be open at 9am but there is 6 people waiting for door to be open and its 10 after 9

Literally sent out 200 (expensive) wedding invites where all of them delivered but THIS POST OFFICE decided to mark one of these 200 invites all up! Saying there isn’t enough postage. How would 199 of the exact same invite send out but this one is somehow different??? Incompetent employees.

The lady’s customer service was abysmal! I was shocked at how rude she was when I went to drop off a package. Will not be going back. I will make the longer drive to go to the Magna location.

Horrible customer service at this office. I even had the occasion to speak with the customer service supervisor for the West Valley post office and I learned why the service is so bad. In my opinion, he is incompetent and doesn’t care about customer service. The service will not improve until he is replaced. Since that is unlikely to occur anytime soon, I have contacted all of my utilities and other accounts to request paperless service. I will only order packages from businesses that offer delivery via UPS or FedEx. I have notified family and friends that they should avoid wasting time and money on holiday cards and other mailed greetings. Just use email, I told them. It will cause the losses at USPS to increase, but it will save trees and time. West Valley’s postal service is a joke.

This location needs to be investigated. Im missing packages & Ive heard from friends & neighbors that they have the same issue with this post office. The carrier said my address wasnt valid even tho they deliver mail & packages here all the time. I try calling & they barely answer their phone. Whats the point of having a tracking number if you cant track my packages & youre the one who lost them?

Nothing special but the lady at the desk was very helpful.😀

WORST POST OFFICE in USA! This place is a joke with zero customer service. Its 98 F and no AC and 25 people in line with one incompetent employee working!! Hire some MORE employees and get some AC!

They really need new management, always loosing my packages. Service takes forever.

Im extremely annoyed with your driver that delivers to enclave at redwood apartments. This is the 15th package I have not received within 2 weeks! I have gone down and nothing! Besides the girl thats helped me. Youre driver needs to stop saying its been delivered if it hasnt been! Or scanning it out for delivery but in reality its at the post office or missing!

Lost my package and now i cannot refund my money either👏🏼 Thank you west valley post office people, Im not even surprise to see other Reviews having the same concerns as I do. At least be nice when we asked, we have patience enough waiting for our packages. I would like it if yall at least be nice, but loosing and also being disrespectful.....not nice! Hope yall enjoy those loosing packages

Where packages AND people go to die. Why doesnt someone reply to this horrible place? You really have to see it to believe it.

Sketchy location and sketchy workers. I have had multiple neighbors come and drop my mail off because the mailman can’t seem to do his job quite right he/she also doesn’t seem to know how to close the mailbox because if you drive up and down our street you’ll notice none of the mailboxes are closed it’s almost as if a two-year-old came by and opened up all the mailboxes for everyone. and..... this happens on a daily basis. Then y’all wonder why people are fed up with your shenanigans.

Apartment complex doesnt have an outgoing mail box. So I put my out going mail in my box. 3 days later its still in there. Its like the mail carrier only checks the box if theres incoming mail.

Just nowThis is by far the worse post office I have EVER had to deal with. Packages have been late, damaged, stuffed in my mailbox. Numerous complaints have gone unheard and un dealt with. Its nearly impossible to get ahold of by phone. It just rings, and rings..Mail carriers are rude, sometimes a package will day out for delivery and it could be another day or two before I receive it. If the mail carrier decides they dont want to deliver that day, it doesnt come that day. I have lived in the salt lake valley most if my life. Ive never had this big of an issue. Something needs to be done, this is absurd. Corporate needs to step in and take charge. From reading these reviews. Im not the only one complaining about these issues.

I have had no complaints with this post office up until a couple of weeks ago when they lost my package. I got the updates that my package had been delivered in my mailbox. When I went out to retreive my package it was nowhere to be found. 2 weeks later after talking with the post office my package is nowhere to be found. They told me to file a claim, well i cannot file a claim because the item i purchased came from China. So now I have to ask the company to file a claim on their end. We shall see how that works out, most likely i will have to dispute the charge and buy another purse somewhere else. I was super excited about this purse, waited almost a month for it and never received it. I am so mad. I did not lose my temper with the post office, but maybe i should have. Now i am out $30 and no purse. Thanks a lot West Valley Post Office.

Possibly the worst Post Office Ive EVER been to. More than half of the workers there are visibly (and some verbally) annoyed when they see you with a handful of Certified Letters ON EVERY OCCASION. Not the friendliest of people, they make you feel guilty for the simple fact that you own your own business. If there were a way around the process trust me, I would be all for it.

Went into the place to get package that was being held as per request. While waiting in line a lady asked if anyone was here to just pick up mail. A man came and took over, I showed him the tracking number. He went into the back and came back out with my package. I showed him my I.D and he gave me my stuff.10/10 went perfectly

OMG!! If I could give zero stars I would pretty much shipped tools to an address less than 3 miles from the USPS office, signed up for text notification (didnt get any updates) basically they got my package attempted to deliver then dispose it less than an hour later!!???? Mind you I always get things delivered from Amazon with no problems. Never Again USPS! Tried calling them phone just rings and then hangs up.

Excellent experience every time. I usually dont wait in line very long, employees are on point with suggestions to save money or get the parcel to its destination sooner. This location is clean. I like this post office..

The same person who delivers my mail always leaves it in the wrong address. You need to train your mail carriers better. 3 missing packages!!!! Unbelievable.

Assembled my packages for return and then asked to hand of packages to employee who said just set it over there somewhere. I placed them at an empty counter and left feeling like my packages would be stolen and sure enough no details on my packages as of yet. I dropped them off at 1 pm and it’s almost 6. This was $300 in merchandise I am not very happy, if they don’t show by tomorrow I’m going to be 😠 upset! I appreciate my hometown post office so much more now.

My packages are being delivered to wrong address and the post office hasn’t fixed it after multiple complaints. Still waiting for a call for this last package wasn’t delivered to the right address.

Slow not enough people working the windows. Postal carrier. is rude.. He thinks I am in charge of where my neighbor parks. No one is 15 ft to eather side of box and yet he complains of them being to close to the box.I am not in charge of where people park. This is his problem and responsibility

Whenever I go to this location, the line is always long. They usually only have two people behind the counter.I had a package redirected to their location so I could pick it up, because it contained perishable goods, but they tried deliver it to my house anyway. They said they also left a notice when they attempted the delivery, but I couldnt find the notice on my door or mailbox.I now have had to redirect the package a second time, but havent had any updates on the tracking status as of yet.Will update as soon as I find out where my mail is...UPDATE: Went again to figure things out today. I was told that they couldnt find my package. They had me write my name and number on a piece of paper that had a picture of the package I was supposed to receive.Guess Ill update if they ever find it.UPDATE #2: They called and said the reason why they couldnt find the package was because they had somehow changed the address to list the post office as the receiver. So the package was at the post office the whole time.Glad to finally have the package. After waiting in line for a total of two hours for no reason.

I lost my key for a while when I found it checked my mailbox and found a notice that my mailbox was full. The notice had been left the day before. It said I had to pick up my mail within 10 days. Could not get to to the post office for a couple of days. Picked up mail the third day after notice left. No mail was at the post office. Was told that they must have returned to Sender. Someone there cannot count. 3 days does not equal 10 days. At the same time I had 3 packages that were supposed to be delivered the day after the notice was left. The packages tracking said there was an attempt to deliver. When I went to pick up my mail the packages were there but I was supposed to have another package left the day I picked up my mail. After I got home and saw they had not delivered the package I checked and it had that the package had been attempted to be delivered. I was home all day until 4 p.m. they attempted to deliver at 11:14 a.m. I guess driving by the house is an attempt to deliver. What a poor excuse for delivery. I would have rated lower but there is no lower rating.

Since moving into my apartment, I have never lived anywhere else, and I have never submitted a change of address. However, Ive changed roommates twice, and without fail someone at this post office unilaterally decides I no longer live at my registered address each time, and I stop recieving my mail for months before the problem is solved. Except its never solved; they inevitably stop delivering my mail again awhile later. I have lived in nearly a dozen states and this post office is undoubtedly the worst in the country I have ever encountered.

Both physical location and drivers not good. Always get neighbors mail and sometimes miss days altogether.

They have held or LOST 6 packages in the past two weeks. All the tracking numbers say held at customer request but I have NEVER requested this. Obviously if Im getting packages its because I need to receive them. I cant drive to the post office every day. When I get off work its rush hour and theres no way to get there before they close without taking time off work. This is not something I can afford to do. Pretty ticked. I wouldnt even give them one star but thats not an option.

The absolute WORST customer service I’ve ever experienced at a US post office. One checker and 15 people in line. Another employee was circulating around trying to look helpful and trying to pull people out of line. Why in the world didn’t she just open another register and just get through the line twice as fast. She was horribly rude to interact with. She might as well have not even been there. Pathetic representation of other hard working US postal employees I’ve encountered.

Great service with both people I talked with on the phone at this location.

According to my tracking it show that my package was delivered on Sunday. The address that my package was delivered to is my work and we are closed weekends. I called the post office to find out where my package is, because I know it was not delivered & Im pretty sure that the post office is closed on Sundays. When I call their phone #, nobody picks up. After 30 seconds of waiting, it goes to a busy signal. This post office needs to get its act together and be a more professional company.

Waiting for a package right now that should have been here two days ago. When tracked the package has been in salt lake for two and a half days. Its kind of sad to think a package made it from Pennsylvania to Utah in just a day and a half, yet SLC USPS cant seem to get it delivered less than 5 miles. Beside the problem listed above, they consistently deliver mail to the wrong address. Weve reported our carrier numerous times to no avail. (Save yourself some heartache and massive aggravation, ship with UPS or Fed Ex)

Has in the lobby their automated 24hr purchase stamps and small packages shipping machine. My local office does not have this. Post office hours are not always conducive to regular guy 9-5 day, so 24hr shipping is very convenient. I also have spoken with employees inside and they were vey helpful.

With what little communication Ive been able to establish Ive been met with rudeness and condescension. That is, however, when they actually answer the phone. Being a business thats closed on Saturdays they didnt deliver the package and instead kept it at the Post Office. The item Ive ordered, which typically is sent to businesses on the next business day, is currently MIA. Trying to call the Post Office over several hours I have been met with nothing: for whatever reason they have decided that they just dont want to answer the phone. I cant leave work to resolve the issue but they wont answer so I cant determine whether or not my package is even there (and the situation is ongoing). While I have had great experiences with USPS in the past, dealing with this location is nothing short of infuriating.

No mail drop boxes outside

The staff is helpful and the wait times are average. They really need better vending machines for stamps. Great place for shipping packages.

I just received a notice stating that they are going to send my very important package (that Ive been waiting for it to arrive for a month now) back to its sender today. They claim that they brought it to my door. I stay home and clean and job search... No knock... UPS has brought all my packages on time with no problems. They claim that they left me a notice on Jan 16, 2014 it is now Feb 5, 2014. Today is the only notice I received. They just cost me $700 dollars! I wish they could go out of business.

They lost my package that I had waited for a month for. Not only that they run around for another month before telling for sure what happened. Then completely try to not take responsibility for it by telling the seller of my item to do something! Its not the sellers job to give me my package its you guys, the post office!

Long story short I mistakenly sent mail for general delivery to this post office I didnt know the only office locations that do general delivery is the downtown office and some other one I dont remember. I had two packages sent this way the first one was returned to sender ad insufficient address and is already back in Oklahoma. The second one is at the 84198 facility right now and after trying to contact this 84120 location in west valley for 3 days now bo one would ever answer. I just got off the phone with Russell after deciding to try again he was super helpful and did all he could do just to let the people in the morning keep an eye out for it and took my phone number. So we will see what happens tomorrow. Regardless Russell definitely was the one employee that stands out to me in a positive light. I wouldnt recommend usps to anyone and will try to avoid using them in the future. Thanks for looking hope it helps. Good day

So Victor from the West Valley Post office needs to carry himself in a higher light. Called in to get some help locating a package to be delivered. No even face to face and I can still see this guys demeanor. Asked for my tracking number and started pounding the numbers is. So loud I was able to distinctly here each number. How hard could the post office be. Leave your drama to yourself, dont put it on your customers. Hope when I call back I dont get him.

DO NOT USE THIS POST OFFICE. YOU WILL BE DISAPPOINTED. I would like to give less than a star, probably negative stars. These people consistently fail. I signed up for a PO Box for three months here and have ordered several packages, most of which have had problems due to the incompetence of the employees. Last night, I went to open the parcel locker to get my package and it was completely empty. How could this happen? Did an employee steal it? Whos checking the cameras?

My package was supposed to be delivered today. Nothing was here when I arrived home from work. When I checked the tracking on the website it said it is undeliverable as addressed and it is being returned. Triple checked my address and its all correct. Its the same address my other mail has on it and it was delivered today with no problem. Theres not even a notice on my door or even in my mailbox telling me they tried. Thanks for nothing, USPS.

Terrible service. Lost my package multiple times and also said they started a case 2 times and never did come to find out when I called another location finally. A mess of organization skills.

Dropped a package off a week ago and it still hasnt been scanned. I have called the help line and the post office itself, the help line wasnt helpful and no one will answer any phone number I call. I would just like to know what they did with my package.

For a few weeks I did not even receive any mail at all. It was always returned! When I spoke to the mail man, he was rude and not helpful at all. I’ve called 15 times in one day seeing if any of my mail was being held; and not one single person answered the phone. VERY poor customer service. Would recommend not ever going to this post office.

Tracking website said my package was in their facility. I went into said facility, this location, gave my tracking number and was told that my package is in the back of their building but Im not able to pick it up. My delivery date also changed 3 times first on Thursday then on Friday now Saturday. Get yourselves together and let people pick up their packages.

I keep tracking my packages that get sent here and left here for 3 or more days before it’s actually delivered to me. I don’t even live near west valley and you ruined my daughter’s Halloween because her costume has been sitting at this post office for days. Ridiculous.

Did a change of Address online. Everything verified. Go into the West Valley office to get my key to the new mailbox. Told it would be a couple of weeks. Came back 2.5 weeks later and got my key. WHAT THEY DONT TELL YOU is that they send all of your mail back as undeliverable until you pick up your key. All of my correspondence was sent back, so now power, gas, sewer, and so on are questioning if utilities should be on. VERY UPSET. also lost all of my magazines. Now I have to go back to everyone that has sent mail that it is really a legitimate address change.

I would give it a 0 Stars if I could. I have complained so many times. I have talked to all their supervisors but nothing gets resolved my packages keep getting lost. They dont take responsibility and they dont pay for them they dont give me the money back, they dont give me my products, they say theyre going to talk to their poster working but nothing is ever fixed. Its like they do it on purpose.

Package that I ordered was out for delivery in west valley city, I had accidentally put the wrong address on the package and noticed that so I went down there to try and get them to hold the package for me once it came back into the post office. Talked to a very nice lady and she assured me that she would talk to the postal carrier and make sure to hold my package for me so that I can come get it. So they call the early this morning and tell me the carrier already sent the package back..... Thanks.... Super helpful. So Now i get to wait another 3-4 days for my stuff to arrive when if they had just HELD ON TO THE PACKAGE LIKE I HAD ASKED THEM TOO, it would have been taken care of already. Thanks USPS

Terrible service here. My cousin mailed something to me almost a month ago and it never arrived. Because it was certified mail, it required a signature. After numerous phone calls, my cousin was told by the post office that they had tried to deliver it to my house a few times but that no one answered the door so they left notices. No one ever came to the house and not a single notice was left on my door or in the mailbox. My cousin was then told by an employee on the phone that I would have to go to the post office myself to pick it up or else they would mail it back to her. I left work early to go to the office and arrived right before closing time. There was already an employee standing in front of the doors blocking the entryway with her arms folded. I asked her if this was where I could pick up a package (hoping she would move out of the way) and she looked at me and mumbled out mmhmm and then turned her back to me, not even bothering to move or offer help. Wow, how incredibly rude. This has been such a frustrating experience and I still dont have the package. After I get my package (at this point, who knows if I ever will), I am never coming here again if I can avoid it.

My wife and I moved into our new home 8 montha ago and still am recieving mail from the previous owners. I have repeatedly asked my carrier to STOP delivering the old owners mail. And to knly send ours. I would always get the same thing. Ok no problem just your mail, thank you for updating us on this. Then loterally the next day the mail for the old owner is there. Im tired of having to deal with this! Its been 8 months!!!!

Just like every other complaint on here.-They never answer their phones-The employees are super incompetent and lazy-The employees are rude-They will lose you package, cant deliver it, or have no idea where it is.Youll wait in line for ages because two of them are standing around talking/laughing for a while until one finally decides to help. Although the help you get is kind of useless, because they dont know anything and cant seem to find any package.Just cross your fingers and hope to God you dont get a USPS package in this area - theyre too lazy to even drop a package at your door.

Our mailman always messes up on delivering the wrong mail to the wrong house. I am so sick of not getting my packages.

IF YOU GUYS ARE SUPPOSED TO MAIL ITEMS ON THE HOUR THE POST OFFICE IS OPEN ON WEEKENDS. DONT DELIVER IT WITHIN 15-45 MINUTES OF CLOSING. ITS THE WEEKEND IT OPENS AT 10AM AND CLOSES AT 2PM(DEPENDING THE TIME ZONE). ITS NOT A MONDAY THROUGH FRIDAY WHERE MAIL GETS MAILED AFTER 3PM(PENDING THE TIME ZONE) AND DONT TAKE YOUR SWEET TIME THERE IS A TIME FOR WORK AND A TIME FOR PLAYING AROUND. AND DELIVER ON TIME NOT WHEN YOU GUYS FEEL LIKE IT.

DO NOT GO TO TO SEND WEDDING INVITATIONS!!!!!The women were very nice, but I went back to ask a question about hand canceling my invitations and as I was waiting back in line, I saw her take the invitations and drop them into her bin like any ordinary mail. There was no effort in trying to keep them from being damaged.I understand it was busy and the line was getting big, but I am trusting you to take care of the pieces of mail that my fiancé and I spent hours on. I took my invitations to the harmons post office up the street and the women knew how much it meant to keep my invitations safe and sound.

This post office is grossly understaffed! The employees are trying their best to shoulder the load, but its obvious that theyre overburdened. Its atrocious how poorly our postal workers are treated by our government. Give them a raise and let them hire more employees!

The carrier that replaced Ricks route when he retired over 6 months ago, can not deliver mail to the right number and often not even the right street!Come on hire someone who can read and count! My zip is 84128 west of 6400w and north of 4100s.Everytime we have a substitute, the mail is delivered earlier and correct!Please fix this guys problem.

These guys are horrible Kate the manager doesn’t care about helping anyone just has excuses about everything. Took over an hour to even answer my call and will not deliver our parts until after we are closed as a business.

Who ever delivers the packages is a lier and needs to be fired. I have watched the tracking on my important package all the way to west valley post office and yet today I get a notice that they attempted to deliver it at 1:48 pm. I was home waiting until 2:20 pm and no one came to the house and no notice was left. our mail was delivered today and we have the large boxes for packages for the mail people to use yet theyre not smart enough to use them. these people are lazy and stupid and need to be fired. I can see this is a trend with this post office. it needs to be fixed.

After trying to call several times in the day for many days...they finally answered me. The lady was rude and condescending, she was definitely annoyed having to answer the phone. I was just checking if they had my package, I cant imagine if it was a complicated question... All other USPS offices Ive been to, have good customer service, I dont know whats going on with this one...

THIS IS THE WORST POST OFFICE I HAVE EVER CALLED FOR ASSISTANCE. ON 6/5/17 I CALLED & SPOKE TO VICTOR ABOUT A PACKAGE THAT WAS MAILED & NEVER RECEIVED HE SAID HELL CALL BACK, I NEVER GOT A CALL. I CALLED ON 6/7/17& SPOKE TO KELSY THE SAME THING. IVE CALLED FOR THE PAST TWO WEEKS & NO ONE EVER ANSWERS THE DAMN PHONE. IVE CALLED MORNING, AFTERNOON & B4 CLOSING. THIS IS CRAZY.DO NOT WASTE YOUR TIME WITH THESE IDIOTS.

They are constantly losing our mail. We are a rather large business and we rely on our mail to receive customer payments as well as bills. This is the 3rd time we have received a large tub of mail they are just now recovering. Get it together west valley. Your a joke

Same thing people everyone else is bitching about. Empty mailbox with nothing blocking it, left no notice found out by tracking. Was sitting in the living room waiting today. Last year I had contents stolen twice and nothing was done about it. Shady people here, use ups or fed ex if you can.

Very helpful post office. Great, friendly workers. Very informative workers as well. Their driver in my area so nice very professional, courteous to help me. I just moved in the area into an apartment and he filled me in with the do and donts. He knew my info from forwarding from 2000 miles away and straightened it ou for me when he got back to the office. This is with the west valley office 6 ppl short. Awesome ppl

Worst place ever dont answer phone its not like we all have a car to go down there! My mail never gets to me it always gets returned and i have to find a way to the facility who sent me it and pick up in person. Might as well not be a post office if this is who your gonna work do it right!!!

I had a small envelope waiting to be delivered, the Postman said the mailbox was blocked and instead of delivering the envelope he left a notice of Mailbox blocked, this is unbelivable if he could put a notice why not deliver the package? By the wayno notice was left. Went to the Post Office next day they said had no envelope that must be delivering....no deliver that day... went next day envelope was there all crushed. good that was not something breakable. Same week they did not deliver a package saying There was no secure location to deliver it, house is fenced an always open again what ????, They did not leave a Notice, all this because I was checking the tracking history online, if for some reason I would not check or have Internet or tracking, both packages will be lost. They have to check on their people that are not doing the job.

Would give a hundred negatives if I could. I have been going to the post office to pick up our mail because my roommate lost our apartment mailbox key. The last couple of months I have also been going back and forth between this place and my office for a new key but neither want to admit that they lost ot and just wont tell us. Well today I tried picking up my mail and this lady not only not bothered to grab my mail for me, but would argue that everything was sent back and we should get a new key even though I have been asking for one for MONTHS!!! Waited 35 minutes for nothing, thanks.

Expecting a package today and it was returned because they said my adress isnt real!?!?Tried calling over and over and it either has an hour wait time for someone to pic up (even though it shows they arent at all busy on google) or they just dont anwser. Im at a loss, im going to try stopping by in person but from what i have read it isnt likely to help

What other business can give employees top pay and offer nothing for customer service; time for Fed Ex or UPS to take over.No one will answer the phone.You recieve packaage delivery notice; nothing in the cluster box.the person delivering packages forces them into the small cluster box, to lazy to walkup and hand you the package if the two large package lock boxes have other packages the package will be delivered the next dayPostal workers seem to have no sense of customer serviceTry calling; no one answers the call just disconnects.

This place is like the arm pit of the postal service...Ridiculous

Never deliver when they are supposed to. I get delivered in mailbox email and Its not in my mail box. Loose packages . Never anwser phones . The rare occasions that someone anwsers the phones they are friendly tho and try to help me . I just wish the mail carriers were organized and stoped lying about delivering my packages when they know they did not.

Shame I can’t leave negative stars reviews. Lazy to the point of illegality carrier.Called to complain to the supervisor.Stopped my mail without warning with no preauthorization from me.Forced to escalate to higher level.

I honestly dont know how this post office hasnt fired everyone and started fresh. Long lines that take forever to move because they have only 2 people working the desk at all times. They never answer their phone. My tracking says delivered but checked the lockbox and nothing. Tried calling and no one picks up til about the 20th call then I finally get someone who picks up. Tell them my situation, he says hell call the driver and call me back. No call back so i call right as they are about to close and a female answers. I tell her that the guy was supposed to call me back. She said he already left for the day and didnt know if he got a hold of the driver. These people are incompetant and now im sitting here trying to get someone to pick up the phone and im at about the 20th attempt.

I would rather go to this post office then the others. Fast and courteous.

I have way too many issues with this post office 2 times in the past year my mailbox has been put as vacant and have had to wait a long time to actualky get my mail . They never answer their phones!!!!!!!!!!!!!! So then you gotta go and wait in a huge line just to ve told you need to come back and bring some kind of document but if theyd actually answer their damn phones you wouldnt have to come back 4 times a week just to get your mail !!!

You call them they wont even answer the phone... you call again they dont answer either wow!! Such bad service

Expect a line but expect great service.I kinda wish theyd play some music...

I will never use this post office again. I dropped a package off two days ago and they still havent scanned it to go out. Then when I tried to call they dont pick up the phone. So disappointed.

They are kinda slow and dont know how to handle basic protocalls.

Thay supposedly delivered my package witch i been waiting for some time now at the end thay didnt even knock or even show at my home so thay left me a notice saying thay where going to return it to sender i mean if there to lazy to do there job why work there:/

Never answer the phone. Rude when you go in. Lazy. Never have the same problems with FedEx or UPS.A pillar of government ineptitude.

The line was long but all of the employees were very kind and apologetic for the wait. Good service.

Everyone here looks miserable and will show you that too. Edit: dont bother calling either because no one answers. Thanks USPS...

The ladies who work there have always been nice.

Good attention. They helped me

I, recently went to this post office and asked for verification from the manager, because they sent my housing papers back to the housing, whom took me off of the wait list after 5 years because my packet was sent back to them. unfortunately the manager refused to help me, even after having my receipt to show him I had paid my p.o. box for the month. now I have to take this issue further so I can get my housing reinstated.

This place is terrible. They ALWAYS put my mail in the wrong mailbox even though my mailbox has everyones information in BIG letters. Multiple times i get other peoples mail from down the street and they LOST my package as well.

Probably the worst post office ever. These people gave me the run around for a undeliverable item which was attempted in the last hour. The lady at the desk said the item was returned to center facility when infact it was still with the driver.

Less than a 2 star average rating. Step it up please USPS. Please get with the program

How are you going to deliver a 4000 bag to the wrong address and let them sign for it when its registered mail where do they think they get off then they dont answer the phone at ALL I better get my package back