If someone told me 2 years ago I would purchase 3 machines in my first year, all Cat none the less, I would have laughed. My salesman, Ryan Stevenson, I met that first day kicking tires is the reason I continue to use Wheeler and Cat. From day one I could tell he had my back. Time and time again Ryan has greatly exceeded what anyone can reasonably expect from a salesman as he has extensively answered my questions and helped me navigate job site solutions, well past normal business hours in many instances.Ryan never had to sell me on equipment, never had to put down another brand. He simply was genuine and honest, and to this day makes my small business a priority every time I need something. If youre lucky enough to have Ryan as your sales rep youll be in the best hands out there.

They are always friendly and get my parts in a timely manner

Every time I go here to pick up a piece of equipment they leave me hanging out in the lot for like 2 hours. All the workers act like theyve got better things to do than help their customers. Komatsu and Honnen are alot better to deal with.

Really great people to deal with, especially if you are delivering equipment.

They are a Trail king dealer. Tried to order parts six days ago and still nothing. Pointless call. When I looked up online I spoke to Vernal location for some reason. I had much better communication with that location than the others I was near.

Nice area for our portables 😊

I spoke with Ryan in sales and he was able to give me all the information I needed, and answered all of my questions over the phone. Very polite and professional.

Bob and the crew from the glass shop was the bestThanks for all you do

Huge yard, and still know what customer service is

Trevor Shuman was great. Very competitive! Also, he has great follow up and doesnt abandon you when you run into a problem.

I had a real good experience they helped me out more than I thought they could

All the parts you need with exceptional customer service. They get you and your fleet up and running as quick as you could expect.

It was real good had a lot of help and got things handled quickly

Hard to beat that caterpillar power

I had a rough experience but wheeler did a great job at making things right and just like they take care of machines they take care of customers too thanks cat you guys are awesome!!!

What can I say about Ryan Stevenson in times where I needed support in the machinery department he was an amazing and intelligent person well knowledgeable when it came down to providing information about not only the purchase of my equipment but being realistic with my budget wont sale me thing that I dont need there for he is the best salesman I knowI will only buy from wheeler b...of him

They have the very best service trucks in the world.

Great place to get your cat parts.

I recently purchased a CAT 259d from wheeler. I worked with Ryan Stevenson, who was absolutely incredible throughout the whole ordeal. I needed to get a machine by the end of the year, so we were in a huge time crunch to get it taken care of. Ryan was very thorough, fast, and got me a machine that exceeded my expectations, and under budget! I will definitely be using Wheeler again for my machine needs in the future! Couldn’t be happier!

I have purchased both a CAT Mini Excavator a few years ago, and now a CAT Skid Steer from Ryan with Wheeler in Salt Lake. Ryan has been very professional and accommodating to my company. He has been prompt to communicate and has always been upfront and forthcoming with details about my purchases. I recommend Wheeler and Ryan to anyone who asks about equipment purchases. I feel like I have been delivered quality products at a fair price! Thanks guys!

Love CAT. These guys go the extra mile for you to have a great experience. I will keep going back. The central Utah guys are the best. Salina store.

Professional threw and threw.

I will never do business with this company again as long as the service manager Dustin Goodsell is still here. He is a two faced snake and anything he says cannot be trusted.

Really nice,helpful people. They didnt had the piece I was looking for: a bar from clutch sistem. But they fixed the old one. Any way Ill switch to a new one.

Very nice

I have been a long time customer of caterpillar at this time I am very surprised and disappointed at the way caterpillar has handled a very expensive engine warranty didnt see this coming. One of the reasons you pay more for cat used to be quality and service that has changed in both aspects

We called Wheeler about getting a Dyno test on a 3116 Cat engine. We thought it would be better than buying the tools to set the fuel rail adjustments. We were quoted 1250.00 and that price included all adjustments on the upper end and to set engine to maximum horsepower. We had already completely rebuilt the engine. We took the engine to Wheeler Machinery in SLC. They called back a few days later and said the engine would not start. We asked if they had set the rack yet. The repy was, No, and for a 1550.00 Dyno that was not part of it. The price quoted was 1250.00 of which we reminded them. They checked and said yes it was quoted 1250.00. Then they proceeded to charge us 2400.00 because they had to switch injectors and clean the fuel line. (Both minor processes) This was a total gotcha!!!

Amazing company with wonderful staff.

My name is McLaine Allred and i own a small dirt work company called MDA DIRT WORX. Wheeler Machinery has been amazing to me. They are fast and honest, dependable, and Patient. Especially since i would always call while my machine was getting fixed. My Rep Jeff Schuster from wheeler has drove hours to come visit me and discuss repairs and future purchases. Phill Powell and Dave in the shop have been very helpful and Patient with me, getting my machine fixed quickly and back into service. They have my business for life. I especially love their live updates for repairs on my machine.

Was unloaded very prompt staff was Professional

Wheeler cat at first are ok to work with until billing comes around. They are slow to pick up equipment and will over charge you. There customer service sucks, they will not work with you. They pretend to listen and than will charge you the full amount. Do not use them

Always Great!