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Commercial Trucks Sales and Service
2466 S 2570 W, West Valley City, UT 84119, United States
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Commercial Trucks Sales and Service

Comments
An
Review №1

Great service and great customer service. Everyone is always so happy and welcoming every time I visit. The technicians are hard working and enthusiastic about their jobs. Wish I could rate more than just 5 stars.

Re
Review №2

We had a DOT inspection and full pm service. They got us in quickly and finished in a timely manner. Staff was very kind and helpful!

jo
Review №3

Very very good people working here . Top notch repair work .highly recommend.

Ko
Review №4

This is for the down town west valley section, I know places like Old Dominion and Popular Design mill and cabinets use them for their truck service.Kyle is always a great receptionist, and there service is great. Definitely bring your business to them.

Ke
Review №5

Top notch place to do business, great professional help.

Da
Review №6

I had a Freightliner Cascadia Semi towed from Rawlins, WY to this facility December 23, 2020 as the transmission had went out. We were quoted a price of $115 per hour for 10-12 hours of labor to replace the transmission with our own. I called them December 30th and they stated they would begin the replacement the moment our part arrived. We bought our own transmission and they received it in their shop the morning of January 4, 2021 via Fed-Ex Freight. I verified it was received and began dealing with a Kyle. I called him a minimum of 2-3 times daily every single day from from that point on. I stressed the urgency of getting this truck back on the road. he assured me everything was fine and my driver arrived January 6th as it should have been done that day. I kept calling Kyle multiple times daily to get status updates. He assured me they were working on it with no issues and they were just backed up in their shop. On January 8th Kyle called me to advise they had found the hoses were bad and advised it would be 2-3 additional hours of labor plus the cost of the hoses. The hoses cost $460. My driver sat in a hotel from January 6th-12th. The truck was finally done late in the day on January 12. The total bill was $4602.40 and that was after I complained and they knocked 2 hours of labor off.10-12 hours (lets go with 12) at $115 per hour= $1380Hoses $4602-3 additional approved hours (lets go with 3) at $115 per hour= $345Thats a total of $2185 going on the high side of labor.I find this unacceptable. Not only was my bill more than double what was quoted but I had to pay a hotel bill for nearly a week.While Kyle was very friendly I will not recommend them to anyone as they will overcharge you to death!Beware of their quotes!!!!

Je
Review №7

We had an extensive amount of work done on our International and I have to say the service and quality that I received were exceptional. I was notified of what was going on throughout the entire process and everyone there could not have been nicer! We will be bringing our entire fleet here moving forward! Highly recommended!

Tr
Review №8

Took my motorhome in for a number of items. I was under a tight timeline and they were able to track down hard to find parts and get my work done when they said they would. They kept me up to date and took care of me. I’ll definitely be back for any other work I need.

Da
Review №9

Had such a poor experience with this guys. For starters they had my friends 1998 International 24ft box truck for over 2 weeks with only 8hrs of labor into it. Finally had to give them a call to let them know that he needed the truck to leave town. Thats when they realize they need to pull it together and get us the truck back. They only quoted $350 for a check-up. We then asked to be quoted for rear tires which came out to be $1700 all fine. We asked them to look into a few things that where acting up on the truck and asked for quotes 4 times over email to see what it would cost. They never got back to us with a quotes and did the work. Called an hour ahead to confirm pick up of the truck and showed up and truck was not even there or ready. We took an Uber thinking we would be driving it home. For them to tell us it was not ready because they fixed one problem and caused another. We asked for it to be put back the way it was and was told its too late they have a the part on it and threw out the old part. They did drive us back and picked us back up to rectifier having us show up and not having the truck ready. which they ended up using against us. They only knocked off $100 after having it for 2 weeks to fix a minor problem to create a major one. Went from having a brake light issue to having no cruise control at all. They said it would need a new ECM. Kyles argument to us was that the truck was 21 years old. It has a ton of problems. Which I told back doesnt matter how old the truck is we brought it to you to fix it and its still not fixed its even worse then when we brought to them and were out thousands of dollars now. very unprofessional and uneducated as to what to do with the situation. I would highly recommend stay away from them. Theyll change your tires just fine, but cant deal with anything much more then that. Would not trust them with any year of truck. Its sad because it this is the kind of stuff that hurts the mechanics more in the long run then the business. I would advise you to find a better trucking service that wont jerk you around for 2 weeks and only take $100 off when they cause a bigger issue. What we gathered from this situation was that they got in too far over theyre heads and had no choice, but to just give us the truck the way it was and get paid for something that they didnt even fix. Stay away at all cause.

Sh
Review №10

Great customer service. Fast to get the job done.

St
Review №11

Great place and good people!

mi
Review №12

Nice people and great service fast thanks a lot

Sh
Review №13

These guys are great for your big trucks. Quick at diagnosing problems and repairing the issue to get your truck back on the road. They understand how expensive down time is.

Sa
Review №14

Best and quick service

Ke
Review №15

Always takes care of our fleet and is honest and dependable.

Ch
Review №16

Took a bus their to get a state inspection and was failed for a axle seal that was supposedly leaking I am a state inspector and knew it should have passed I took the highway patrol their the officer made them pass it.. The owner drives all the customers trucks around and he has no cdl. This company is very shady they charge people tax on emission and inspections which is illegal. Dont go their you have been warned

Pa
Review №17

Good mechanics easy to work with.

Iv
Review №18

No integrity!

Su
Review №19

Awesome service and people

Mi
Review №20

Been taking our vehicles here for 7+ years and haven’t had problems with their service or work

Da
Review №21

Great service for fleet vehicles

Na
Review №22

Friendly, great service and timely

Mi
Review №23

Awesome service

Information
3 Photos
23 Comments
3.9 Rating
  • Address:2466 S 2570 W, West Valley City, UT 84119, United States
  • Site:http://commercialtrucksutah.com/
  • Phone:+1 801-974-5252
Categories
  • Auto electrical service
  • Truck repair shop
  • Auto glass shop
  • Diesel engine repair service
  • Oil change service
  • Transmission shop
  • Truck dealer
  • Used truck dealer
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:7am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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