Overall the facility is clean, there is enough room and I enjoy the perks at the locations of Equinox because I travel. BUT Wehos kickboxing instructor, Steven Dell last week verbally was harassing a member in the gym and followed the member to his car. He got aggressive. Steven was parked in the wrong parking spot (for exec members only) yelling, cussing and screaming at a member who was parked next to him (the member was my friend and I witnessed it). Do not take his classes or engage with him, he is entitled, unprofessional, aggressive and not fit for his position. I dont know how he got hired there.
The gym is always clean and the equipment is kept up to date. Melvyn (GM) always addressed any concerns and/or questions that I have had.
We miss your clean gym, great equipment and Elena locker room. Being closed during COVID really reminds us about the social experience you provide. Open soon!
This is the best gym I have been to. Huge range of high quality equipment - well maintained too. Staff all friendly and engaging. Locker rooms always clean and tidy, plus Kiehls products! Yes it gets busy but being so large I didnt have any issues. If I were local I would definitely be a member.
Super clean, great staff and members who are truly motivated in staying fit.
I was a member for half a year. The gym is one of the best in the area. Fully equipped with the latest machines. However, everyone found out how good it is and it packed 24/7. Morning and nights, there is literally a line to shower and to use the equipments. The reason of the three stars is clear to see that the management is caring about quantity and not quality.
A bit pricey but Im a big fan of the Equinox brand. I like that its not as crowded as other gyms. I like the amenities that they offer. Most people come for the classes. The instructors are better than your typical instructors at gyms. Equinox tends to be a bit cleaner with better equipment.Again, a bit pricey but some times you pay a bit more for a slighting grander experience.
Please do not choose this gym if you arent already top notch. It is an extremely unwelcoming, cold and uncomfortable place for beginners. Majority of the crowd is there to show off /compare gym outfits.Youll be judged and critiqued harshly by the crowd.
Excellent service and amenities. Love the staff as well!
I have been a member for the last couple years. I used to go to the Beverly Hills location. Recently I moved (not far though) and I swithed to west Hollywood location. The crowd is less Beverly and younger people and I kind of like it. Yoga class is bigger here but sometimes is still to packed. The pool is missing at the both locations.
Overpriced. Still charging me for my membership.
Decent gym but definitely the worst equinox I’ve been to. Really needs a remodel. Often runs out of hand weights and other equipment for classes in the main studio. Main studio floor always seems dirty.
Blonde manager at the front had a very “snooty” attitude when I inquired about a guest pass. “Members only” she replied. Oddly enough, I’ve received day passes at other Equinoxes in LA, Chicago, and Miami, just dropping a friends name that trained at those locations. I inquired about other possibilities but her nose stayed in the air. I have no qualms with their policy, it was the attitude. One fitness professional to another - Very poor customer service.
Super clean, super friendly staff! A great health club all around!
This place is a great gym but REALLY busy. You might have to wait to use a machine you like. The classes are also really good and I am always sore the day after. The locker room is AMAZING but should be clean more often... to look more elegant, so clean. Usually, I hate taking a shower anywhere else but my own bathroom. But I will spend hours in this one :)
It makes me sad that I have to write a review like this. My boyfriend has been going to this gym for awhile. He paid to much money for a trainer. And to add to that the trainer completely disrespected him and talked down to him. It’s absolutely disgusting
Well maintained and good equiptment!So glad I have this near my house!
Clean. Great equipment.I think its great that people come here to look at other people work out, it frees up a lot of the machines.
My new favorite equinox. Fantastic equipment selection, great space.
I love this place. Very spacious, polite staff and great equipment selection.
I came in to Equinox West Hollywood with my friend the other day who is a member and used one of his guest passes to try out the gym because I was considering joining. The manager Michael who signed me in was very abrasive and condescending when getting my information when I was simply trying to cooperate with him. After being granted access I really enjoyed the facility and emenities but I still cant get past the unwarm welcome I experienced when being checked in. Because of this I plan on checking out other equinox locations in the area.A+ GymD- Management
This gym is 11 years old.. And it is standing the test of time. Crunch fell to ruin years ago, with its ripped equipment and ripped tape on the floors.This location- while not as spiffy as the newer Equinox locations- had phenomenal views of LA and boasts a celebrity clientele.. If youre into that kind of thing. Be discovered! Or, be like me and keep hat and headphones.
The staff are some of my best friends in the whole town
Great ambiance, I wish they had a swimming pool
Been a member of Equinox for two years. Most of the gyms are friendly and clean as you hope. This one is okay. The staff seem not to care as much as other locations
Best location in LA! I hope my review doesnt make it more crowded, but I went for my first time today and loved it! Heres why:1) Gym size. Plenty of space and number of machines I didnt find myself waiting or crowded though the gym was full of people at 11AM on a Monday.2) Equipment. The range of equipment was beyond any gym Ive ever been too. A true TRX station, Jacobs Ladder, Trampoline (for throwing medicine balls against), 2 sperate areas for Freeweights with Benches.3) Great people. Everyone from the staff to the other members looked like they enjoy being there. Because its Equinox, one can feel out of place by other pretentious members. Here I felt like an equal and received a lot of smiles and hellos. Not the case at Beverly Hills or Santa Monica.
Catherine Urbanek is rude, unprofessional, and a speaks down to people. I will never come back now will I ever refer anywhere here.
Lexi is the best, the gym is amazing, Staff is amazing! FIVE STARS!!Toddie B
You are serious about your work out? You want to see results? You want to become pretty by osmosis? Well this is the place for you. The gym is super clean, I would say its immaculate. Some of the best experts come her to train. Some of the best make this their home. Some of my favorite classes are Kristin Kaminskis Heated Power Yoga. You will be sweating next to some of the cities hottest bodies, she will make you sweat, she will make you gain plumply glutes and tight abs. Just this class alone is worth the price of admission. The showers are exquisite, Keihls products all around. This is only for the serious because only the strong survive.
Apparently going through their freezing the membership procedure doesnt actually do anything...they keep charging you, without authorization (i had my cc number changed, yet this still somehow took money from me).The gym is the lamest place ive ever seen... Its a bunch of people paying $200 per month to look like they are working hard without actually having to do any real hard work. Nobody ever got in the best shape of their life by going to equinox..thats a fact. Lame gym for weiners
Overpriced, overcrowded and management is a bunch of uneducated fools that is apparently too desparate to keep their numbers up they attempt to charge you months after you cancelled your membership (i.e. criminal!). If you join you will want to cancel and apparently if you do you cannot take the word of the staff that it has been taken care of and youll charged $150 (for months) and they wont stop! Aside from that you may as well be at a gay brothel.
Buyer BEWARE! Theyve raised my gym membership $75/month in 4 months and refuse to honor the rate I signed at.Not worth the hassel
This place is a lot more hype than anything. Their marketing tactics are over-aggressive and intrusive at times. do not give them your email!
I have found the staff here very helpful
No place better in the world to watch hot guys use their phones.
I dont think the music playlist has changed in 3 years
Opening hours are terrible, especially for a gym that costs triple as much as any other gym membership. For over 200$/month, Id expect them to at least be open til 11 every night.
One of the best gyms in the country.
Excellent!
So disappointed with the service here, couldnt be more disinterested in new members if they tried.
A serious place to get results.
Poor service
Love this gym