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Dons Automotive
1018 Belvidere St, Waukegan, IL 60085, United States
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Dons Automotive

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jo
Review β„–1

The Best Service in Waukegan and all around Suburbs, Good πŸ‘ πŸ‘Œ Price #1

Pe
Review β„–2

Best place anywhere for tires and auto service. Outstanding work and customer service. Always call these guys first. But they are always busy, best to call ahead. They do have multiple locations, are local and family owned.

Ne
Review β„–3

I always bought my sets of tires from Dons Automotive. Whether it be a set of all weather tires or summer Z rated tires, Dons staff especially Rosa will always find my the best deals and affordable prices. Ask for Rosa she will get you what your looking for!! Thank you!!!

Re
Review β„–4

I recommend this place 100%!! Great service! Great prices! Love it!!

CW
Review β„–5

I really needed tires really bad. The owner and staff were really nice and suggested that I get a particular tire that would be a good fit for my car. And the price was reasonable. My car drives really good and no issues so far.

Ka
Review β„–6

DO NOT GO HERE! I would give a zero stars if I can. I went in for a tire change for two front tires. The mechanic MIGUEL showed me the damage of the tires and the wire shown, however, hours later after going to another shop for a tire alignment- my front left tire rod was broke and the front right tire rod was bent. I called Dons and requested a refund, Don (the owner) said that I could not get a refund and put Miguel on the phone. Miguel tried to say that my tire rods were already broken- but if that was the case- he would have shown me the broken tire rods when he was fixing my tires, but instead he suggested that after β€œfixing” my tires that I go to their other shop for an alignment, knowing that he broke the tire rods. In addition, the tires are expensive 100 dollars for new tires, while other places charge 50-80 per new tire. They claim that the tires have warranty, but when asked, there is nothing in writing for the tires warranty. This place is a joke and I won’t be coming back. I waisted 200 plus dollars on them, not to mention that when I did go, they were not accepting debit cards, just cash.

Li
Review β„–7

Upon entering the front door... you will likely be greeted by the owner and his rare combination of knowledge and service. This is the place I go for all my tire needs. Tires are unforgiving and we often take them for granted. If you need a used tire matched to your existing set, or you need to replace all 4, this is the place to go. You wont be disappointed. The service and value is worthy of 5 stars +! Thanks Dons Automotive!

Ju
Review β„–8

Very nice customer service. Hooked up my dad with some nice wheels!

Le
Review β„–9

Got a tire from them today. Good tire. Im happy.

Ey
Review β„–10

If you have big rims mine are 26s they fixed bend rim and installed a new tire great price . Great service

Re
Review β„–11

Not enough parking space. Good workmanship.

it
Review β„–12

Ive used them before and they generally have competitive prices, and the service is generally good for the most part. The last few times I went were pretty bad imo. They charged me extra because my wheels were too big even though they were only 18s and I wasnt even running a thin tire. The worst part is that I had to rebalance my tires myself due to them being too unbalanced. Most of the rims were 6 ounces too heavy on the inside of the barrel, and one rim was as high as 10 ounces off on the outer portion of the barrel. After this experience Id rather mount and balance my own tires from now on.

Jo
Review β„–13

Great placeTook my F150 hereThe staff are responsible and respectfullyI was looking for a shop like this oneLow prices good serviceI will give them 6stars if I couldI will definitely go back and recommend to other peopleThank you Dons automotiveJorge.

Ma
Review β„–14

No Lie hands-down the service was great easy going no problems and one of the best places Ive been to thats far especially for these tires you better come in and get you some great hospitality great people I just want to say thanks to you guys there and Merry Christmas

Fr
Review β„–15

Great phrendly customer service find all size all types of tires new and used at Great affordable prices

Be
Review β„–16

Very knowledgeable owner, he will explain throughly the issue of your vehicle and tell you what needs to be done. Charismatic personality! Serves all customers needs! 20/10

su
Review β„–17

I recommend this place 100%!! Great service! Great prices! Was in need of new tires. I called and talked to Andres and he helped me, answered all my questions and made me feel comfortable about my purchase. Everyone was very helpful including the owner Don! Also, the guys in the shop let you know if they find a problem with your car. I would definitely be going back and sending people their way!

Wa
Review β„–18

Great job fixing my flat tire

De
Review β„–19

Fair decent prices. All and all good guys here . I have been here 3 x now oil change tires and a car fix.

Sa
Review β„–20

I hate how he give you one price but then higher it as they do the work tell you your car will be ready the same day then 3 days later give it to but you have to call them

Ni
Review β„–21

Don has always provided great and top service. No gimmicks! I drove in from Chicago to have my tires replaced, new tires, fair price, easy in and out. Its great to know theres a business like Dons Automotive

AN
Review β„–22

Good work but, 2 hours to check tires is insane..

Ra
Review β„–23

Loved the atmosphere and all the workers. Thanks for fixing my flat tire and checking the psi on all the tires.

Ta
Review β„–24

I love this place fast service reason prices

no
Review β„–25

The best in town

Ja
Review β„–26

I love don’s automatics. He always make sure he takes care of all my needs. I live in roundlake but I was drive to Waukegan.Thanks a million

Mo
Review β„–27

Very honest and professional. Best customer service. Manager Jose is the best and a honest guy. You can trust on them with your money and car.

Ad
Review β„–28

In and out service regardless of them being under staff the owner likes to get his hands dirty as well when needed to and provide service to his customers.

He
Review β„–29

Supporting local business . Buying a set new tires Great price cheaper then all locals around town.great serviceDon is a great guy to do business.

Da
Review β„–30

Juan is the BEST!! They are always very helpful! I never have to wait long and the prices are always reasonable!! I’ve been coming here for years this is the best place around town!!

ro
Review β„–31

Very Professional and knowledgeable

Be
Review β„–32

Ive gone to this place to get work done on my car several times. Every time Ive gone there the work has been done quickly, courteously and at a reasonable price.

Br
Review β„–33

This place is very unorganized and unsanitary. Juan is so rude and doesnt value anyones time except his. He didnt have a mask on. As LONG as I was in there, I seen nobody in there wiping door handles or chairs. The wait was very long considering they couldnt even help me with my tire. Juan sat in my face, on his phone & told me he was working. After He acknowledged me finally after 15 mins of standing there I tell him the problem and he zones out into his phone for another 5 mins. I would never go here again. If I could give them zero stars I would.

Sa
Review β„–34

Very very affordable prices! Friendly staff, and quick service! I would definitely recommend and will be coming again if I need something done.

Jo
Review β„–35

Fast service, friendly, and affordable

Jo
Review β„–36

Awesome service and fast work

Da
Review β„–37

Great deals on tires.. needed 4 in a pinch... Jose is the man!!! Always comes through with quality service and great prices. Definitely Recommended!!!

Ju
Review β„–38

Good service, amiability, knowledge and just price.

Pe
Review β„–39

Whats really going on??? How do you miss a nail in tire. Never had no problems before. this is very disappointing hope you can get it together although I not bring my car back to find out

Je
Review β„–40

Don has taken care me of my ride over and over. Competitive prices, quick quality work and friendly service.

Go
Review β„–41

Great Service. They always take care of you in a timely fashion.

Ja
Review β„–42

Dons Auto rocks! These guys are very friendly, explained the issue I had while defining the technical terms and their pricing is very reasonable. Definitely going back!

Je
Review β„–43

I went in for a tire repair and came out with alot more. These guys are amazing and make you feel like family. I would highly recommend this shop for anyone needing tire repair, new or used tires or any kind of fancy rims for youre ride. Thanks a million Dons Automotive!!!!!!! A+++++++ service

V
Review β„–44

Dons is the place to go. Super friendly staff Juan is super chill and easy to talk to. Service was fast and prices on tires are πŸ‘ŒπŸ»Got all new tires. Juan said they are the best. A few days later I got a flat (thanks to Chicago streets) drove that bad boy for almost 20 minutes. No damage to my rim and tire wasn’t all chewed up. So yass them tires is good lol.Went back and he totally took care of the issue big thanks to him!!!

Pa
Review β„–45

Good service and friendly staff. I went in for a simple tire repair and was out in less than hour. Also, they did not charge me as much as other shops. I will definitely recommend this place.

Al
Review β„–46

Great Service no need for appointment just walked in and took care it. Great price on tires.

Na
Review β„–47

Ive known Don since school great businessman

li
Review β„–48

Paid for catalytic converter change and for basic oil change and checking of fluids. The next day car shut off completely in the middle of the street while my 4 kids were in the car teen daughter was driving Almost loosing control. When we got to our children and car the burning smell was terrible. Called a mechanic friend from out of town who said to try and start the car to assess were the needle on heat sensor is and it was on H car overheated from no coolant. We added 1 and half gallons and car started. Monday morning came in to speak to the owner who wouldnt take full responsibility for his staffs mistake. Reluctantly gave us $100 refund for what couldve been a tragic mistake!

Ma
Review β„–49

The place my husband and I always go for tires and rims... pretty reasonable prices!!!! Cheaper than we’ve ever gotten elsewhere!!!

Ma
Review β„–50

Great service. The prices are great. They really care about the customer here.

Pe
Review β„–51

Dons Auto is the place to go if you want quality products, service and repair at a remarkable 1970s fair price.After Waukegans big tire company saw my needed wheel repair, they said i needed new tires right away and I couldnt buy any unless they fixed the unsafe wheel...they would need the wheel for weeks at some mysterious location $300+(!!!) to make the wheel safe...Don smiled, a cool guy and great businessman, and said $60 what a fair price!Prompt service, busy as hell because customers cant lose with great price and quality service. I dont trust many mechanics in the world, I have been badly burned many times and seriously overcharged. Don is the REAL DEAL, he realizes that people dont have bottomless bank accounts and will give you a fair deal at a fair price regardless of the repair, product or service needed. I can wholeheartedly recommend Dons without hesitation. In fact, he should open multiple locations, many people know about his fair treatment of customers and his great honest reputation is all over the Waukegan area.

Lu
Review β„–52

Best prices in town and professional work we’ll recommend

Gu
Review β„–53

The service was slow. They lacked inventory. Customer service could have been better

Ja
Review β„–54

Awesome! love going there. Don’s auto is the only place I trust with dressing my Forgiato rims. They have friendly staff and the owner makes you feel like family. I recommend the establishment to all my friends and family for there auto services.

Mi
Review β„–55

They always try to treat you and they always try to cheat you if you dont know what youre talkin about

So
Review β„–56

I have got all my use tire at Dons auto. Never had a issue with the tire. He make sure you have good thread on the use tire.

St
Review β„–57

Friendly staffs, good prices, and fast service. I love it!

Pe
Review β„–58

Don and one good guys and fair prices.

S.
Review β„–59

Always great prices and great service.

Lo
Review β„–60

At Dons Auto they sold me 4 Nokian Tyres & Im really happy with them. They perform really well! Great service at Dons. I recommend this place.

Tr
Review β„–61

Owner and staff very friendly and helpful if Juan doesnt have it he will go out his way to help u...

El
Review β„–62

Good place does great work !

Le
Review β„–63

Best place to get your tires in lake county.

Aa
Review β„–64

Thank you for your service! you guys are truly the best and was on top of everything I will be coming back again !

Al
Review β„–65

If they dont have what you want. They will have it next time.

Cl
Review β„–66

I have been a customer of Dons auto for years he,s gave me great service .For year,s

za
Review β„–67

Best shop in Waukegan πŸ‘πŸ‘πŸ‘

hi
Review β„–68

I was pricing tires for my 2014 Dodge Charger and came to Dons and they had the best prices 245/45/R20

Ve
Review β„–69

Dons Automotive is the place to get all your car repairs! The prices are unbeatable and the repairs are done right the first time!FIVE STARS!!!

Er
Review β„–70

Nice guys juan a kool dude i got gere often some things rgey are good for its better they have 2 locations now because if they are backed up with work they will have your car for weeks

el
Review β„–71

Very good place to go to for low prices and very nice people in there

Fe
Review β„–72

Good service and reliable prices.

Ro
Review β„–73

Very friendly staff, good prices, and fast service.

Ma
Review β„–74

Great friendly service and awesome prices.

Ch
Review β„–75

Dons knows what they are doing, excellent service always

Ma
Review β„–76

Always great service

Do
Review β„–77

A waste of time. If you go to this place be prepared for them to have you car for 4-24hours. There is no priority in service, its alot of hanging out and not enough work going on. I went there for a service that usually takes a hour, they had my car for 4 hours just to tell me what service needed to be done. When I said go ahead and do it they informed me that they would have to keep it overnight cause it was to late and it would take 2-3 hours to do it. He told me to come back early morning the next day and my car would be done before closing. I brought the car back the next morning and was about to leave my car until they told me they would have to keep my car until the next day. I was there for a hour and did not see anybody working at all just walking around talking.

Do
Review β„–78

Great Service all the time very reasonable prices

Je
Review β„–79

I called and set up an appointment to get a new tire for my car. When I went to pay I questioned the low price and was told it was because it was used. I never asked for used so had to spend more time fixing that issue in an already very busy shop. My husband got all 4 tires done and within 6-8 months we find out his tires are completely bald and the alignment is off because 2 out of 2 of the tires were different sizes. This has caused us more money. Lesson learned. We will not come back which is too bad because the owner is a nice guy.

Ma
Review β„–80

Good friendly workers...

Br
Review β„–81

Went for a used tire because had a blow out. Waited an hour and forty five minutes for service. Staff used foul language. Though tire was good rediculous wait time and staff unconcerned about not only making you wait but the representation of the business ie; cursing and such was disappointing. I do not expect to return here.

Er
Review β„–82

Was pretty good

To
Review β„–83

My buddy Juan, love this guy. Always treated me right

Ma
Review β„–84

Best place to go for service owner and staff very friendly and works fast . Went there for tires after going to few other places that wanted to over charge . Dons tires are really good and did not cost very much

La
Review β„–85

Very patient place got the job done with stubborn, Lugnuts to get too very good customer service

Li
Review β„–86

Love this place

Br
Review β„–87

Great service, very friendly.

Ku
Review β„–88

Waited too long took about five hours to tell me know five or six hours to tell me something that wasnt right with my vehicle supposed to be one thing come to find out its not that thing and it over charge me to do one little job are you serious I will never take my vehicle back there and I dont recommend anybody else taking your vehicle there

EA
Review β„–89

Took my car in for the cat converter in order to pass the emission test last year and guess what i needed another one this year! Did you fix the other one enough for me to pass? This is not a cheap fix!

Wa
Review β„–90

Very pleasant and friendly atmosphere prices are extremely great

Ca
Review β„–91

Really nice people, a little expensive, but definitely worth it

an
Review β„–92

Great deals! Great service

Tr
Review β„–93

Love these guysThryWillGetYouRIGHT !!!!!!

La
Review β„–94

Didnt complete the job.

Br
Review β„–95

Always good service

Li
Review β„–96

Good place for your service.... Ask for Mr. Don

ja
Review β„–97

They know their craft

Gr
Review β„–98

Just trying to hustle people and take their money. No thank you.

Ja
Review β„–99

In Competition as best In Waukegan

Fe
Review β„–100

Terrible service and long wait time. The expensive price and wait time wasnt worth my time. The employees wait around fooling around instead of working on whats in front of them.

Information
48 Photos
100 Comments
4.3 Rating
  • Address:1018 Belvidere St, Waukegan, IL 60085, United States
  • Phone:+1 847-336-9440
Categories
  • Auto repair shop
  • Tire shop
  • Used tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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