Needed a car last minute to head out camping. Peter Fuller was the only place that had any vehicles. The pricing was very reasonable and the car was a quality vehicle. The two folks in the office were super friendly and helpful. I highly recommend this rental company.

Absolutely the best place to rent a vehicle and I seriously wouldn’t go anywhere else. I’ve rented from Peter Fuller twice for summer trips with my family and each time I’ve gotten a basically brand new Ford Expedition Max. This is not the most convenient place for me to go get a rental because I live 12 or so miles away but I still go here because I appreciate the customer service. I typically don’t leave reviews but felt the need to here because of the exceptional experience I’ve had each time I rented.

Great folks here. The kind of incredible service you only get with a local business. Two thumbs up.

All in all they did an excellent job and were very flexible on the mileage on the rental. I drove to South Carolina and they gave me the mileage needed to make the trip I was renting the car for the week and Jeff did everything he could to save me some money.

This was my second time renting a car from Peter Fuller Rental. The first time was a couple of years ago without any issues. A while after returning the car an additional amount was charged on my debit card but I contacted them and they reimbursed me right away so no big deal since I caught it.This time I rented a car for 3 days for work- I needed to travel to Lawrence. On day 2, while driving on the highway I felt the front passenger tire blow. Thankfully I was able to pull over right away since I was in the exit lane. The tire is pictured below. In a panic, I called Peter Fuller Rentals to explain the situation and ask what to do since I had paid for insurance with them. The guy on the phone laughed at me and said Have you never rented a car before?- they didnt cover the tires. Ok, that was fine. He said there should be a spare in the trunk- I checked and there wasnt one. When I told him this, he said repeatedly Yes there is, there is a spare in the trunk. When I told him there isnt one again, he kept repeating I saw a spare in the trunk, there is a spare there. mocking me. I was becoming upset at this point, as I was being mocked and bullied on the phone and in a terrible situation. After speaking with highway assistance who told me due to the tires condition it was likely caused by under inflation of the tire, which then heated up and exploded, I called the rental place again to let them know. I was again mocked and bullied being told you will pay for the tire, say it before you hang up that you will pay for it, say it, and how do you know you didnt hit a nail, we put air in the tires before you picked up the car. I was becoming more upset as I was being treated horribly and the tire was shredded all around. I hung up with him, called a tow truck and went to a shop to get the tire replaced so I can drive back home to Boston safely. That night I emailed Peter Fuller with the details of the incident and the photos below. I called the next day and was told the car doesnt come with a spare (shouldnt they have one if theyre renting it out?), how do you know you didnt hit a nail (please see tire picture- that wasnt caused by hitting a nail), and it was a slow leak which you didnt notice, you shouldnt have been driving the car with a slow leak, that was your mistake to not notice. To which I informed them that I was told it was likely a slow leak by the mechanic and highway assistance, and a slow leak takes longer than a day and a half to make a tire explode. They would have likely known about it for a while.Finally asked if I can be reimbursed for the tire to which I was told I will be.This business reacted to the incident in a way that wasnt a surprise to them- they have gotten these complaints before and know to be defensive and deny any claims right away. I saw other negative reviews here where they did not take responsibility and blamed the customer. Their customer service is excellent UNTIL something happens and then they will refuse to take any responsibility. My life was put in danger- I could have killed someone on the highway driving with a car in this condition. Be careful, as it is a gamble to rent from them. You may have a wonderful experience with a low price rental and you dont have to use a credit card, but as soon as your car breaks down they will not take any responsibility. Thankfully I was able to hold my ground and was reimbursed.

Awesome customer service, made everything so easy, from pick up to drop off Jim was great! So convenient.

I was fed up with renting cars out of Logan where youre charged a daily fee for the toll transponder even if you need it only once to get out of the airport. Great to find Peter Fuller Rental who does Logan pick up and drop off. Its a local business and everything was so easy. I look forward to renting from him again next year.

I highly recommend Peter Fuller rentals its the only rental company that we would get rentals from

Best car rental in Boston! I come to Boston often for Business and I have rented cars several times. Consistently the best car rental rate I have found. Good service, low cost, and they seem to have new vehicles. This will continue to be the first call I make when my plane touches down in Boston!

Good place for rent 12 or 15 passengers van

The Ford Escape that I got from them was well specced and had maybe 10k miles on it. They were just getting going with their electric bikes which Jim let me try. They would be an excellent way of seeing Boston.Really friendly and flexible and well managed service. Possibly the nicest car rental experience that I ever had.

Excellent experience renting a cargo van! The rate for two days was about half of the competitions single day rental for a trip to Connecticut and back. Friendly customer service in person, on the phone, and in the emailed receipt. The cargo van was clean, in great working order, and ready when I picked it up at 8:00am as they were opening shop. I would definitely return to Peter Fuller for any future rentals!

I unfortunately didnt get the gentlemans name working at the office, perhaps it was Peter himself, but I truly appreciate the small favor he did for me. I live in the neighborhood, so when my cars transmission wouldnt shift out of 1st gear I needed to get a rental to go out car shopping. Within 3 minutes of signing my rental contract with Peter, Lexus of Watertown calls me (theyre right down the street from Peter Fuller) and tells me they have the car I wanted after telling me an hour earlier that it was already sold.I sulked back to the Peter Fuller office before I had driven the rental off the lot, and after I explained the situation he told me without hesitation, No problem, I wont charge you, and canceled the transaction.Thank you for understanding and doing business the right way!

Their services are good but they charged much more than was agreed.

BEWARE!!! They ask for a large cash deposit and make sure you get a receipt because you will not get it all back and they are rude when you tell them there wrong or one of there employees stole the money they hang up on you so be careful you don’t get ripped off like I did. I gave 500$ cash deposit and only got 200$ back. I was told they put it in my card and they didn’t they (Jeff) took it in cash and refused to give it back told me to call (Jim) in the morning (he hung up on me when I accused (Jeff) of stealing it, I only had a debit card to rent with, that’s why I needed a 500$ cash deposit which was okay because there was 5 of pitching in for the SUV we rented, there was 3 of us there when I gave the 500$ but Jim the manager didn’t want to hear that, he hung up on me. What a waste of breath that was. So now we are each out 60$ because he did take the 200$ off that he says we gave for a deposit. To top that off I was never told there was a limit to the mileage till the day I rented and he knew we was going to Canada you think while in the phone he might want to mention that then, not the night we are picking up the SUV to leave for Canada, had I know ahead of time we may have gone with enterprise unlimited mileage. If I could give no stars that’s what they would get what a horrible experience.

Great place to rent 15 Passenger transit. friendly staff unbeatable pricing.

Friendly staff. Much better prices than the airport.I left my cell phone and toll tag in the vehicle that I returned and they sent someone to meet me at the airport to bring it to me before I left! Ill be renting again!

Awesome place to rent. Seriously- easiest place ever for awesome vans for Ragnar race!!

Real basic cars little pricey

Very nice place tp rent a car... 100% recommend... 👍🏼

Always helpful and friendly staff, great all around rental experience.

I was looking to rent a car for a week & dealing with a few of the well known car rental places was such a hassel, which insisted you to make a reservation, but when you get there, never had a economy/compact car available & will say they had SUVs available. Different people within a location would say different things about the same topic or had stupid policies. I had a very positive experience at Peter Fuller Rentals. They were super helpful and straightforward. Although they didnt have a car right away, they didnt try to convince me to take an SUV for more money, but they actually contacted a person to confirm that they were returning the car later in the day. I was so impressed! I love ZipCar if I need it for only a few hours, but for daily or weekly needs, I will absolutely go back to Peter Fuller Rentals & will never consider going to Enterprise or Hertz, etc...

Saved us last minute. Great place, nice people, good car.

We use Peter Fuller for our rental car needs when we work in Boston. Great small business and good rates.

Cheap car rentals with great service!

Excellent service and price

Good prices and ok cars

Thank you, thank you, thank you! Jim at Peter Fuller Rental & Pre-Owed you are a life saver.

Good rentals

Very good

Original transportation king!

Easy to work with

The Staff are very accommodation

Excellent service.

Excellent office I have been dealing with for seven years, I recommend to my friends from the Emirates and the Gulf that they always deal with him and send them to this store, because the owner of the company is very respectful and he works personally in the office and advises the best always. Thank you, Mr. PeterExcellent office I have been dealing with for seven years, I recommend my friends from the UAE and the Arabian Gulf to deal with him always. And send them to this shop, because the owner of the company is very respected and he works personally in the office and advises the best always. Thank you Mr. Peter