I am from out of town and my suburban alternator went out late Friday afternoon. Within an hour I was on the road. I found the Sharp staff to be very friendly and their service was great. Thanks.
A work vehicle was brought in by another person to have the radio looked at.The radio was found to be working fine, but we were charged for two hours of labor. Ridiculous.
Awesome service. Get you right in and out and everybody are so polite and cheerful
The employees at Sharps are always friendly, answer your questions and perform necessary work in a timely manner.
Dishonest... had a pre-purchase inspection done on the vehicle by an independent party, told me one of the rear shocks was bad and should be replaced. Sharp says its been inspected by their own mechanics and does not warrant replacement. I run my hand along the shock and its caked with oil. Should have known they were dishonest from the beginning when the car was advertised online as having a back up camera and Bluetooth, neither of which are actual features.
Had a great experience from start to finish. Nick Haglund in the sales department was able to get my family in the exact car we wanted and even had it delivered to MN. Great car, service, & dealership. Ask for Nick if you want the best.
I had a great car buying experience.
Service department needs to teach courtesy to a few of thier employees
This business does not negotiate on price of their vehicles. I offered a price on a vehicle and they just said we dont do business that way. Poor customer service.
Both times Ive had to go there I was there for FOREVER! Both times they told me it shouldnt take long, but a tire rotation taking over an hour and a half? Really? I should have just done it myself...
They worked HARD to get us what we wanted when someone bought the vehicle we were interested in before we could even drive it.
Great services, all around! Ive bought two vehicles with 100% satisfaction! Lovely customer service and efficient in every department! 👍😁
Good selection.
Great service, friendly staff & no pressure atmosphere! Josh & Gary are always great to work with!
BUYERS BEWARE!! Purchased a used car from them when it was raining only to find out the next day it had hail damage that was not reported or in the ad. Two days later the check engine light came on. Called to see if they could at least fix the check engine light issue and they told me I was on my own. I would not trust this place again. They also had nothing to say about the hail damage other then a sorry.
I had good experiences here but not with the service department. If you buy a vehicle thats not a GM product, dont service it there.
Service was very fast and efficient. Good service and friendly.
To quote the service dept: “the tech must have missed lug nut day at school, haha”Unfortunately, not so funny.This place is not to be trusted.They botched my brake replacement by not putting either of the two lug nuts that connect the brake caliper to the vehicle.When asked for a discount on the service I was denied.Ultimately, they did remedy the issue by putting new lug nuts in free of charge.
I arranged to purchase a Prius V from Sharp after working with Robbie over the phone for several days. There were a number of scratches that I was concerned about from the pictures and he claimed that the service department could buff them out. We agreed on that and let him know that I would see them in a few days and even texted him when I was leaving Minneapolis for the 200 mile trip. I cleared my Saturday, arranged for a babysitter, and set off.Robbie called me two hours into the drive saying that the scratch was too deep to be buffed out and they had had an agreement with the person who had traded it in to have it taken care of. Clearly it would not be done in the next three hours. He said that I could work with the previous seller to have it taken care of and I turned around instantly and cancelled. Sharp Automotive was aware of these issues and knew they would come up, yet waited until I was on my way and in a jam to negotiate anything. Would not recommend doing business with Sharp now or in the future.
Work completed as promised in a timely manner.
The best place in Watertown for chocolate chip cookies
Best place to buy a car
Tell ya what ya wanna hear then dont stand behind work.
Do not give them information. They keep hitting your credit long after your done with them. Never bought a vehicle from them and we did submit for one but it didnt work out. So even after we said goodbye they kept sending app out and a month later still getting hit with Banks checking out our credit.Bad business
Oil change was quick
It was a car dealership, what else can you say.
Tell you want you want to hear so you purchase but if you have an issue they dont stand behind it.
Great service
Awesome place
Awesome food
Service after they signed paperwork.
Good
Good