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A-Z Auto Repair & Collision
23072 NY-12, Watertown, NY 13601, United States
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A-Z Auto Repair & Collision

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Wi
Review №1

Great job on. Difficult. Big block. ManifoldDrilled. Out. Two. Broken studsCorrected. Electrical wiring. Damaged by. ManifoldMost. Mechanics could not. Correct this damaged manifoldTimely delivery outstanding service

Li
Review №2

A fantastic auto shop. Was super busy but still found time to fix my van. Didn’t wait long at all. Definitely will come here for now on.

Ha
Review №3

I have never left a negative review but I called ahead about my car issues. I dropped off my car to get the AC fixed as I was told it could get fixed that dayand not only was it not looked at but no one called me to let me know that it was not going to be looked at. It sat in the same spot all day and with no idea on when they could fix it. They didnt even take the time to look at my car that sat in their lot from 8am -5pm.Completely unprofessional.

Lo
Review №4

Just bought a used car there. They are reasonable and also very good auto repair place.

Ka
Review №5

Very personal. And I have been there two times and the man is very kind

Da
Review №6

Our 26ft camper blew out a wheel bearing on the way to Ohio. We broke down at Sunoco next to AtoZ. They towed us over fixed both bearings and ordered us extra bearings in case and 2 new trailer tires. They did it cheeper than our camper repair and storage shop back in Ohio. Thanks so much from our entire family.

Re
Review №7

I adore Steve and his Staff are the bomb

st
Review №8

I am not from the area, but my vehicle broke down on the highway and this is where I took it. They have been ABSOLUTELY amazing and understanding. They have worked with me throughout the repair process and have kept me updated as much as they could. They have gone above and beyond what I had ever expected and I am forever grateful for that. If there were any shop Id recommend, it would most certainly be this one! THANK YOU A-Z!

Ne
Review №9

Timely, transparent, and professional service. Went above and beyond.

La
Review №10

Great customer service. Took a bit to get my car done, but it’s to be expected since this shop is super busy. Had my engine rebuilt a year ago and haven’t had a problem since! Overall good experience.

Ti
Review №11

Stay away! Bought PU from them 09/18. Salesman says new battery installed... 3 months later battery was dead. Upon inspection, the battery was 6 years old. They said it passed inspection, tail lights didn’t work, brakes shot, wheel bearing shot, missing Stabilizer link, three of four ball joints shot, tie-rod end shot, thermostat bad, u-joints shot.Mechanic destroyed Drive-Shaft removing old joints and reinstalling new u-joints. They got replacement drive-shaft from junk yard and installed it on my PU with the junkyard u-joints which were no better than the originals that needed replaced.The rear brake shoes were backed off so I wouldn’t hear metal on metal...Was told oil was changed at purchase, it obviously wasn’t, had to take it back to them for oil change.Owner said he had sides of PU repainted because paint was bad... no body work was needed. That statement was obviously a lie as well now that winter is coming to and end. The “shade tree” body work and rust showing through after 6 months.If you value your mode of transportation... don’t take it to these guys! You definitely be paying for something you didn’t get... the lies and deceit are horrendous... Stay Away!

Ri
Review №12

Absolutely the worst experience I’ve ever had with any maintenance shop. I will never use them again nor would I recommend them to anyone. They clearly lack experience and don’t pay attention to the work they do. No cotter pins were put in any of the castles nuts on a Pitman and idler arm that was replaced, drove all the way back to VT to find them all loose. No grease fittings were put in those items nor in the U-Joints that were replaced. I was quoted one amount then charged even more than the quote without anyone calling and asking to replace other parts. I always check the work that’s done to my vehicles after a job is done and I have pictures of all these issues, plus the receipt in case they claim this review is false as they have on other reviews. I’ve heard other horror stories from friends in the Area and I strongly suggest to stay away.

Wi
Review №13

These people know what they are doing! They relieved more stress than anyone could have imagined by fixing what others said couldn’t be fixed! My husband and I will be coming to them for as long as we are here! They will also be the only people we recommend to friends/family!

Ja
Review №14

I came to get my dash along with my heater core replaced and a few other things to get fixed and got everything done in a timely manner and for a good price

Br
Review №15

The work fast, but that doesn’t take from the quality of their work. They are very friendly, helpful and, most importantly, affordable. The only place I trust to take my car.

Jo
Review №16

Very reasonable amd friendly. Cant get any better than A-Z

ma
Review №17

Brought my fox body mustang there for an engine swap cuz no one else take it before I found them and they hammered it out fast! Nothing but good things to say bout them. The lead mechanic Tom is an awesome dude who knows what hes doing and Steve Is awesome very helpful and has great business practices. The guys a boss! If you need your car worked on a-z is the place to go!

Ga
Review №18

I dont think there is a better place to bring your vehicle in the area. I brought my dodge here, within minutes steve at the counter gave me reassurance that they could help me immediately. He offered me a place to sit. Gave me the remote to watch some Netflix while my truck got fixed. It didnt take very long at all either, with their low cost of labour and the parts that came high quality, I was back on the road in no time.

An
Review №19

Got my transmission job done here and the guys did a great job and took care of me the whole way and kept me up to date on the work the whole way.

La
Review №20

I have no words, to describe how amazing of an auto shop they are!!!!!!!!! For sure!!!, A-Z is the auto shop you want your vehicles taken to!!!!! 10/10 would recommend without hesitation!!!

Je
Review №21

Made sure the job got done

Su
Review №22

Excellent service, friendly staff

Information
79 Photos
22 Comments
4.2 Rating
  • Address:23072 NY-12, Watertown, NY 13601, United States
  • Site:http://atozautomotiverepair.com/
  • Phone:+1 315-681-4414
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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