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Jiffy Lube
78988 US Highway 111, La Quinta, CA 92253, United States
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Jiffy Lube

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La
Review №1

I arrived at 4:30 pm and got right in for an oil change. I was given a cost estimate of the service, there was a portable A/C unit that was blowing cold air through my drivers side window while I waited in my car as they checked the air pressure in my tires. The workers were friendly, efficient and professional, they changed my oil and filter and I was driving out of the bay in no more than 7 or 8 minutes from the time I arrived. Maybe not as quick as an Indy Car pit stop but pretty impressive! 2 thumbs up!

Ma
Review №2

Fabian and Tyler went over and beyond my expe. Their customer service was amazing. Communicated well, let me know how everything was going on the repair. I was in and out same day. Great value and even better service.Thank you Fabian and Tyler.

Ji
Review №3

Clean shop, friendly staff, and quick. I was in and out in less than 15 minutes. I just moved to La Quinta and have happily now found my oil change place.

J
Review №4

Really love these guys especially since they started letting me stay in my car during the oil change. Solid staff who are always helpful and friendly. Only thing that would make it better is a complimentary can of soda while you wait ;)

Br
Review №5

I just needed an oil changeFabian and the team here made it FAST easy and pleasant.Drive through service while I stayed in the car also made it more comfortable and expedient. I also received a detailed explanation of my car condition and care.I was going to use a discount coupon, but I think the service was above and beyond.

Xi
Review №6

I always go here for my oil changes- super fast and easy! Fabian and Brian helped me out today and they were completely professional, quick, and very helpful! They are the reason I will keep coming back!

Sa
Review №7

Victor was awesome and did an amazing job ! Super fast and super friendly. Will def be coming back ! Thank u

Ch
Review №8

Staff was friendly and very polite. Service was prompt. I was in and out in less than 20 minutes.

Em
Review №9

Excellent work. No pushy upsell, just recommendations on service. Great work.

S.
Review №10

This is hands down the best oil change shop I’ve been to. Victor is fantastic. I came in just looking to get an oil change and he noticed I need a new radiator and transmission fluid flushed. He recommended a mechanic nearby for the radiator and instead of charging me for transmission flush he recommended that I go to transmission service center because of the mileage on my car. Great customer service!

Me
Review №11

Jose, victor and David did an amazing job. Quick, informative and friendly. I would highly recommend Jiffy Lube in La Quinta.

Da
Review №12

Really professional and well organized. These gentlemen definitely know what they are doing and everything is very smooth. They discuss everything with you and charge just what they tell you it will be. Definitely a new kind of Jiffy Lube and its great.

Jo
Review №13

Great service. In a out in no time. The staff is very nice

Ca
Review №14

The whole team was very friendly and personable. Victor took care of my car and gave me the options that were best for my cars needs. No pressure selling. When we were done, he asked if I had any questions. Quick efficient service!

He
Review №15

Victor and his team provided great service. I needed an oil change and their diagnostics also identified a radiator fluids issue, which I had been suspecting. They did quick, efficient work and were very courteous. Highly recommend.

Ky
Review №16

Came here to get my oil changed and was given excellent service by an employee named victor.He was very friendly and informative and did his best to ensure my car was in tip top shape and helped me get my necessary maintenance taken care of!Ive been going to a few different places to get my oil change done but will only be coming here from now on!

Da
Review №17

Very fast. In and out in 30 minutes. Plus the coupons online help quite a bit. 100% recommended.

Ja
Review №18

Fabian and team were very efficient and friendly. Thanks for the service today

Da
Review №19

Great value. Great service...knowledgeable staff

Da
Review №20

I had my motorhome serviced here and received excellent service. Victor clearly explained what additional service might be required, without pressuring me to have it done. I will return to this Jiffy Lube again!

in
Review №21

Fabian and Bobby were great, very helping, kind, and professional. They went the extra mile for my little sisters Mazda 3.Take care guys and see you again.

Al
Review №22

You know, quick, well ran, friendly staff.Pro tip, they are a used oil recycler

Ca
Review №23

Always have great service here. I love the coupons, the efficiency, and the personable staff.

Ma
Review №24

Very fast service, extra nice guys there!!

Ke
Review №25

Although lunchtime no one there..easy peasy.. other than I guess its been forever since Ive been to an oil change place and its not 29.99 anymore. They were best and tidy and efficient and didnt try to upsell me on a million things. Ill be back.. and Ill find a coupon..lol

cr
Review №26

I no longer dread going to get the car serviced. No more than a 20 minute process and they did the same things that in the past would have taken a few hours. Friendly and professional staff with Victor and Jose and they performed all the necessary steps by checking all fluid levels, tire pressure etc. And even cleaned the windows. I will be back for sure.

Jo
Review №27

Fabian was a true professional representing Jiffy Lube n his great attitude...

SA
Review №28

Fast, efficient & friendly service. Very happy with their service and will definitely go back.

Mi
Review №29

David and Victor both worked on my truck, they are very professional and let you know just what your vehicle needs. They do good work at a fair price!

Aa
Review №30

Straight professionals, good attitudes, helpful. Straight up fast thank you guys!

Je
Review №31

One of the gave me some lights out of his car cause I was missing 3. That was very generous.

Lu
Review №32

Technicians spilled oil all over engine components. Also scratched the grill of my truck.

Da
Review №33

So far so good.hospitality is great.im doing the premiume oil change.about 79.00$ .Theres a girl that works there she really helps and knows wats shes doing..

Al
Review №34

I went in for a quick oil change, thinking I might not be able to get in due to them almost closing. I came in at 5:40pm knowing they close at 6pm Fabian greeted me with a smile! I asked if it was to late and he said sir as long as them doors are open we will take you in. I told him I want a oil change he gave me my options and explained to me the different oils and helped me choose the oil that is best for my car. He said I will be out in 10-15 minutes and said they where going to check all my fluids and top them off if needed, check my tires and clean my windshield! ALL THAT IN 10-15min?? Just like he said he had me out in 10min. I was very impressed! I asked if he had any coupons and he gave $10 off. I will tell my friends and family about my great experience. THANK YOU Fabian and team Jiffy!

Li
Review №35

Very prompt friendly service

Br
Review №36

Tiana and team did an amazing job. I will be back for now on with all my cars

Sc
Review №37

Victor and the team always have a fast friendly service.

Ba
Review №38

Nice friendly and knowledgeable service. Prices are reasonable too.

To
Review №39

David and Viktor provided excellent service!

Ig
Review №40

Great service very friendly and fast, i was out before i knew it 👍 highly recommended it 👌

Ri
Review №41

The crew at this Jiffy Lube are simply amazing--friendly, knowledgeable, and ready to go above and beyond to make your visit as painless as possible. Ive visited twice in the last week (once for an oil change, and once for a battery replacement) and all I can say is wow! The office is clean and well lit, the shop is orderly and tidy, and even at night (my first visit) I wasnt at all worried being there alone.Their reputation for excellence is well deserved in my book, and I will definitely be stopping by again for my automotive needs!

Ja
Review №42

Awesome experience. Fabian is the man. My new place to go!!!

Be
Review №43

Very respectful

Sh
Review №44

Jiffy Lube makes getting the oil changed in my car easy! The staff is efficient and polite. I recommend Jiffy Lube highly.

Bi
Review №45

Friendly Staff. Good prices

Mi
Review №46

This store location will not honor their military promotion that is clearly stated on the car care website that they are a part of. They stated that they can only enter the discount if it has a code. The website states that no code needed, just show your military ID. The store manager then kept cutting me off when I was expressing my confusion on why they will not honor what is clearly stated. If you are a veteran and can not do your own oil change like myself, and dont want the hassle, go to a different location or possibly a different company.

Ja
Review №47

Great place to get fluids changed out by professionals.

Ma
Review №48

Dont even have to get out of the car now. If ya go early in the am its a 20 min tops.

Ma
Review №49

Friendly professional always eager to satisfy.

Br
Review №50

Great techs and always helpful. They are on my way to and from work. Even though I know how to check and fill everything, I love that they are happy to do it for me while I wait. Super service!!!

GW
Review №51

It was over all a good experience, pulled right in got out quick.

Jo
Review №52

I love this place great service, great prices, and fast

Sh
Review №53

Conflicted on this place. They have good customer service and they are quick.I came here last year and did everything they told me to do, oil, trans, radiator etc. It was about $600. After that service my radiator was cracked and I had to replace it. It was older and I assumed it was a coincidence.I went back two days ago and got my oil and air filter changed. Now I come out to my truck and there is a big puddle of oil all over my driveway.Lightning never strikes twice.

Sh
Review №54

It sometimes takes a year for me to drive my cars 3000 miles. I go in before long trips to have my fluids and air pressure checked. It’s great to have that piece of mindManager has always been super cool, staff are happy to help. I try to tip $5 if I make them work to top anything off lol

Jo
Review №55

All great Tina was very knowledgeable

M.
Review №56

The guys there are honest, reasonable, and understanding. I was in and out with zero problems.

Mi
Review №57

Jose helped me out when I needed a quick jump start, no questions asked. Didnt pressure me into getting a new battery or anything.

ga
Review №58

Good service but they need to upgrade their payment system to include Apple Pay. I have become so accustomed to using my Apple Pay that a company with so many outlets would not be offering this feature for payment.

Ju
Review №59

To many mistakes. Ive has to go back thrice.

Ke
Review №60

Victor was awesome!

Mi
Review №61

Great Service, David and Gabriel go above and beyond to take care of customers.

Sh
Review №62

I came in with what I thought was a belt problem. Ended up being a power steering pump that needed to be replaced which they are unable to do. I needed to get back to Ssnta Barbara that day. They refilled the fluid and assured me I would have no problem with the trip home and did not charge me anything. Great customer service.

Da
Review №63

Excellent service very efficient in and out

De
Review №64

Great service. Always friendly.

An
Review №65

Manager was honest and did a great job

Ja
Review №66

Great service. The oil change was quick and I left feeling confident about the work.

Ch
Review №67

Staff was very friendly, courteous and helpful. Didnt try to upsell or oversell. Best oil change ever!

Em
Review №68

This place was so accommodating especially for a mom with little kids. They were fast and kind and made the task of getting the oil changed easy. Thanks Jiffy Lube!

M
Review №69

I have come to this Jiffy Lube for years. Today, I drove up and was greeted with Hi! Welcome to Jiffy Lube, the oil change today will be $79.99.Wait, what? I asked the technician to repeat it. I heard it right the first time. I informed him that price was ridiculous for a basic oil change.This Jiffy Lube has lost my business.

Co
Review №70

These guys were great. I needed my license plates put on my car and did it at no additional charge.

Ma
Review №71

I got such amazing customer service, I couldnt wait to get home and write a review!!As soon as I pulled up I was immediately greeted by a gentleman (didnt catch his name) and told me to pull right up to one of the service lanes. He walked me into the waiting room and offered me coffee or water and told me to take a seat and a gentlemen would be right with me to go over paperwork. A gentleman named Patrick came into the waiting room and offered cookies to everyone. I was called shortly and he introduced himself and went over what needed to be replaced. Told me how Jiffy Lube is adding more services to their business (tires, brake, etc.) He was just so kind and he printed out a paper of what needed to be changed because I didnt have money to get it changed at the time. I will definitely be back to get it done there!The oil changed took about 20 minutes, I paid, and Patrick then thanked me for my service and shook my hand and walked me out to my car.I was just so overwhelmed by how kind all of the staff were and Ill definitely recommend everyone to go there :)

Ma
Review №72

Thank you to the great staff at the La Quinta Jiffy Lube. They are always very helpful.

Em
Review №73

Fast service

Je
Review №74

Tech informed my that the 20% off coupon I had applied to the work being done. Then when the time came to pay, Im told that the 20% off coupon on a $170.00 bill came to $5.00 off. Go somewhere else folks. Far too many competitors nearby to treat customers like that.

Ri
Review №75

Fast, prompt and professional service.

Br
Review №76

I sent my son to get an oil change on his 1999 Mercedes, as he gets ready for college. The staff up sold him to a Signature Service, claiming it was the same as previous visit. Fine, except the cost somehow ballooned from $85.00 in 2016 to 133.44 in 2017. When I went to get an explanation, the manager said..thats what he agreed to, the same as last year. A blatant Lie and deception! I understand Mercedes service is higher due to larger oil capacity, but a $50.00 increase is uncalled for. When I mentioned I have 3 other vehicles that Wont be coming to them for service..he said..thats OK!If you plan on sending a novice car person there for service, make sure you specify what you want done, and nothing else.

ma
Review №77

I absolutely love living here

Im
Review №78

Stay away from jiffy lube. They are crooks and try to sell you on parts you dont actually need.

Le
Review №79

Very easy with no brain damage!

Ma
Review №80

Had low freon in AC Jiffy Lube quoted me and thats what I paid.

Pa
Review №81

Good customer service

Jo
Review №82

Fast and great service.

Ke
Review №83

Quick in and out, no B.S...

Br
Review №84

Checked my belts and pullies.

Ch
Review №85

The service was great

Ge
Review №86

Fast service

Ne
Review №87

Fast service!

Ra
Review №88

Great workers

ma
Review №89

Good people

Mu
Review №90

Workers don’t pay attention to first come first serve rules

Information
7 Photos
90 Comments
4.3 Rating
  • Address:78988 US Highway 111, La Quinta, CA 92253, United States
  • Site:https://jiffylube.com/locations/ca/la-quinta/2824
  • Phone:+1 760-564-3630
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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