My fiancé and I had a wonderful engagement ring experience with Tiny Jewel Box! The store is beautiful, and we found the environment to be very welcoming. I had my heart set on finding an antique Art Deco ring. Tiny Jewel Box has a small but beautiful selection of antique pieces, and we found one that was absolutely perfect for me.We really enjoyed working with Travis. From initial ring browsing through resizing and shipment, he was kind, knowledgeable and communicative. Highly recommend Tiny Jewel Box for an excellent engagement ring shopping experience!
I had a great experience at the Tiny Jewel Box. I was on the market for my first sophisticated watch purchase and the staff were incredibly helpful. Pouriya was my sales specialist and he was excellent. He gave me the confidence to make my purchase because he really knew his stuff and was happy to answer questions. It is a very classy store without being snobby. I would suggest them to anyone, experienced of first time buyers. They also did a great job fixing an old watch I had with a lot of sentimental value.
I recently had an amazing experience working with the Tiny Jewel Box to get a timepiece I have been after for a while. Their customer service is second to none. Pouriya helped me with my purchase and I couldn’t have asked for better service or care. He was patient and went above and beyond to get me the piece I desired. If you are local to the DC area or traveling, I recommend taking time out of your schedule to check out the inventory and have a chat with a sales associate. I promise you won’t be sorry.
Tiny Jewel Box is by far the best jewelry store in the DMV area! Steve helped me purchase 2 watches and a couple straps. He was extremely professional, courteous, and respectful with my complicated order. The other staff are also really kind as well! I have had nothing but great experiences with the store, and will continue to shop here for a very long time.
If you want a personalized experience with your purchase of a luxury time piece, you must make Tiny Jewel Box the number one spot on your list. I was fortunate to work with Brian in my pursuit of a Patek Phillipe. After researching my wish list time pieces, I was able to find and purchase an amazing Patek example. This experience was facilitated by Brian, with whom I look forward to working with again (and again). As others have said, having Ben go through the functions demonstrates the exquisite customer service of the Tiny Jewel Box. It seemed like I was buying something special from a close friend.
Awesome customer service...beautifully designed ring. Thanks for your help Zachary :)
Great jewelry and watch boutique in DC! I recently acquired a new timepiece that I had been looking for from Tiny Jewel Box. Both Jorge and Roberto from the watch team were fantastic to work with. Both are very knowledgable, across various brands, and they each offered incredible customer service...something that I fear some watch ADs no longer offer. I had a great experience working with both of them. It should also be noted that Ben, from their watch repair/service team, took the time to chat about my new watch after sizing the bracelet for me. Jim, the stores owner, chatted with me for a bit and I enjoyed our conversation about the history of the store. Class-A team in place here offering great personable, customer service at a boutique with an incredible selection of luxury watches and jewelry. They earned a customer for life!
It was an absolute pleasure working with Roberto to pick up my new Tudor dive watch! He was enthusiastic, patient, and has an encyclopedic knowledge of watches; it felt like my own personal Hodinkee episode of “Talking Watches”! Afterwards I wandered around the boutique to look at the rest of their fantastic collection, and everyone was friendly and considerate. I can’t wait for my next visit!
Amazing customer service, and the SA made my purchase a true experience - it wasnt like just buying a watch. If you dont know much about jewelry, know a little, or know a lot, theyll take care of you. Zero-pressure through-out the search/buying process, and my SA guided me in the right direction the entire time. Always friendly and highly recommend!
Just popped in today for the first time to ask some questions about certain watch models I’m interested in.Everyone is super friendly, helpful, and genuine. I had a great conversation with Steven and the lady near the front desk. Everyone else in the store greeted me as I was browsing. Felt quite comfortable, and had a great experience overall!
The best luxury watch store in DC. Fantastic collection of luxury watches. Great customer service and sales people.
Great experience with John, the consummate professional. Went in searching for a wedding ring and 1st of all, he listened !! He then went over with us the best options and it was a 5 star experience. No overselling, I would recommend John and Tiny Jewel Box to anyone
Always takes care of me, excellent store for very high quality items.
Walking into a watch dealership specifically one that sells Patek is daunting. But my experience was the complete opposite of that. Steven completely put me at ease, talking about my watch journey, listening to what I was looking for and let me try almost all the watches I asked for. Special shoutout for letting me handle the Patek 5235G!!! I highly recommend Tiny Jewel Box, especially Steven if someone is looking to add to their watch collection
Asked for work to be done over the phone, they said they could do it. Fast forward two weeks and walked in for the service, but a woman said they don’t do that service any longer. She was rude and will not ever go to that store ever again.
Shout out to the awesome people in the Rolex area, I came in for a simple watch band resize and everyone I spoke to was extremely friendly and helpful.
I love coming here because of the people. Most of the folks there Ive known for 8 and a half years and made a few circle of watch friends here too. I come here when Im in the area when Im in the D.C. area it an amazing little gem near Dupont Circle. I highly recommend them if youre looking for a special watch or jewelry for that special person in your life.
Brian was amazing to work with. I purchased my engagement ring and had no clue what i was doing before walking through those red doors. He walked me through the process step by step. Stayed in constant communication, helped me select a band, showed me a wide variety of diamonds, and gave me an unbeatable price. I highly recommend The Tiny Jewel Box and especially working with Brian.
Great jeweler with a great selection of high class jewelry. Great expertise!
Good service. Traditional style. Didnt end up buying from them, but would consider in the future.
Amazing store. The merchandise is beautiful and the service/staff is just as good. There is always something in every price range for every occasion, and the staff is happy to help find something that for every budget. Wonderful experience!
While, I am not a person who fits the bill of Tiny Jewel Boxs typical customer, I have been to this store a few times. Mostly to get batteries replaced for my timepieces.In all of my visits I have been happy with their customer service and quality of work. The timepiece strap change or new battery installation has also included a tune-up on the watch. My timepieces have come back looking cleaner, and younger :)The service is good here (if you are okay with a little sense of elitist attitude that comes with a place like this).They do have a good collection of timepieces and jewelry to look at and buy (if you can afford it).
This is my custom engagement ring. It was crafted from a design I sketched out. My fiancé used his parents wedding rings which had diamonds and a loose sapphire his family had kept. These pictures don’t do it justice. The ring is the most beautiful jewelry I own now. The experience working with Alicia Arnold was great. She created a mold of the ring for me to try on before it was created. I got to weigh in on every step. Very good experience that will have me going back for other custom jewelry needs in the future.
I received an invoice from UPS about a Felipe Hernandez from this store shipping items across the country for over $40 and when I called to dispute there were more charges already on the account. Ive never been to DC and certainly wont go in this store when I do visit.
This place - and the staff - are one of a kind. Really classy place and people, without being snobby. Hard to hit that exact spot, but they do. I would give six stars if I could.
I have never failed to find a lovely piece of jewelry at this store. The pieces are special and the staff is very helpful and knowledgeable. They also have a large variety of items to choose from.
Even More Than SpecialI recently had a ring designed at The Tiny Jewel Box and it was an amazingly positive experience! I worked with Alicia Arnold who is the Director of Custom Design. My one-of-a kind ring is exquisite and I love everything about it! But the process of working with Alicia was equally impressive. I wanted to use stones from two rings that I had. In talking to me, Alicia “teased” out the significance of those two rings and truly created something new, beautiful, and unique – that also integrates the past. And, I was so impressed that Alicia truly seemed to love what she had created! I would recommend Alicia and TJB to anyone who wants fabulous jewelry!
I been there in 2019 and purchased a Rolex and went back this year and purchased another rolex. Only thing changed was the shipping that if shipped in DMV YOU WILL NOW PAY TAXES.
Liz was extraordinarily helpful and patient with us while we looked at and tried on wedding bands. Having had no previous experience, we didnt know much about the various styles, materials and design options. We left feeling confident about ring shopping and hope to be able to return soon to purchase one of the rings we liked. They have a lovely selection of classics as well as designer pieces. Other staff were all extremely polite and thoughtful. I would recommend this store without reservation.
Phenomenal store with great customer service. I am a watch enthusiast and I had heard great things about the Tiny Jewel Box so I referred a couple of friends who live in DC proper and they had a great experience. I then referred my best friend who lives out of town, we visited the store together, he made a purchase and he had a phenomenal experience as well. So, the other day I referred my sister and had her pick me up a watch while she was there. Excellent. Each time I have dealt directly with Jorge and he is a gentleman and a great guy.
A welcoming and gracious experience! After a frustrating wedding ring shopping experience at Belmont, Brian refreshed our attitudes and worked with our non-glitzy style. We will definitely be taking future business here!
Great over all experience! Everyone was very nice and helpful. I was greeted when I first walked in but then given time to browse on my own for a bit. When I asked about a watch, Jorge answered all my questions and helped me try on a few without high pressure tactics. I will certainly return here when Im ready to purchase the Tank Ive been watching!
Terrific place. Excellent merchandise with freindly and knowledgeable serviceand staff. Satisfied return customer
My wife and I love TJB. The sales representatives are knowledgeable, extremely friendly, and not at all pushy. Travis the sales representative that helped me create my wifes engagement ring is one of the most caring and professional people i have ever worked with. The owner even stopped by to talk to me about the ring and share his engagement memories with me the day i came to pick it up and propose. We have bought many different pieces over the years and will continue to make The Tiny Jewel Box our preferred jewelry provider. I highly recommend.
Its so nice going to a local jeweler. The staff is personable, very knowledgeable, and stands by their word. I dropped off a ring to get re-sized, and it was done a week earlier than expected. They are currently undergoing renovations to connect their main floor with the business space next door, so all their products will be on one floor now. Cant wait to see how great its going to look.
Have a couple of vintage watches that were in need of some TLC. Took a couple of months for the repair work that included new crowns, spring work, New crystals and polishing. I was amazed at the restoration of the two pieces and the candid conversation I had with the jeweler that worked on the pieces. First rate, top shelf Jewelry store.
I visited the store recently to authenticate a watch I had purchased from a private seller. Although the store associates who greeted me up front werent too keen on assisting, one of their managers was kind enough to personally appraise the watch and provide expert advice. The store seemed to have a great collection of IWC watches among others. Convenient location and definitely recommend the place to friends.
Excellent Jewelry Store.
I was there about 3 weeks ago after I was promoted and looking to add to my watch collection. Looking for a tag heuer around $1500. We (wife and me) dressed casually as it was Saturday. We didn’t have anybody talk to us for like 20 minutes. We were just waiting and nothing. There was available staff but they chose not to assist us. Their preconceptions and racism (I’m latino and she’s Turkish) cost them 1500 and more importantly a customer for life.Do not shop there if you care.
Great place to purchase high quality jewelry. I know the owner and hes beyond a great man.
After being turned down by many other jewelry stores in the D.C. area for my custom piece idea, I was incredibly lucky to find Tiny Jewel Box. Alicia, the coordinator for custom made pieces, could not have been more helpful in the process. Would recommend to anybody interested in getting custom jewelry made around the country!
So nice people in there. So helpful...even for just a watch battery replacement. Very nice shop too !! But above all, all the staff I have met were so nice and welcoming.
Great experience working with Jorge at Tiny Jewel Box. He’s very knowledgeable and that was invaluable in making a decision on a quality timepiece. Phenomenal customer service, great selection, and price at one of only two Rolex ADs in the Washington metropolitan area.
The staff is friendly and courteous. You can find so many gifts here, I highly recommend them.
I dropped in to the store with several old watches and the staff were wonderful. They even recommended I go to another specific watch shop to have repairs done instead of taking the business themselves.
I was incredibly lucky to find Tiny Jewel Box. Alicia, the coordinator for custom made pieces, could not have been more helpful in the process. Would recommend to anybody interested in getting custom jewelry made around the country!
Stopped by while vacationing in DC. They were all very nice down to the security guard. The only negative is they sold the necklace I had gone to purchase.
The Tiny Jewel Box has always been my favorite jewelry store in Washington for decades ! It has a wonderful selection, professional sales personnel, and expert repair services. Highly recommend !
Very courteous and friendly staff. Great display of designer jewelry.
Friendly and courteous staff, dont try to upsell you. Best selection in DC. Wouldnt go anywhere else
This place is so nice, I am happy that I went their and they have great service!
Tiny Jewel Boxs customer service is extraordinary. I am not a big jewelry person but received a lovely David Yurman bracelet as a gift from TJB. Unfortunately, only a year after receiving the bracelet, one of the pearls at the end of the cable bracelet fell off. I was quite surprised by this happening because I thought DY had a reputation for quality. I first contacted DY to inquire about a repair however they claimed it was no longer under warranty so I would have to pay out of pocket for the repair. Again, not being a big jewelry person, I dont know if that is standard protocol but I guess I naively thought jewelers such as DY made bracelets that were supposed to hold up longer than a year. Nevertheless, I called TJB, spoke with Monette Corrigan (the consummate customer service professional) who quickly helped me with the issue and explained TJB would take care of the repair. I cannot thank Monette and her team enough for helping me.For someone who used to eye the Tiny Jewel Box with the same wishful admiration Holly Golightly gave Tiffanys; I could not have been more pleasantly surprised with the professionalism, respect and genuine customer service I received at the Tiny Jewel Box.
A++ I called Rolex USA in new York to get more information on a recently inherited vintage Rolex. They referred me to Tiny Jewel Box.There is a good reason for this.I called and left a message, Jorge reached out to me as soon as possible.I had the best customer experience of my life walking in to this place!! Everyone was friendly and smiled. I then met Kennera, whose energy and enthusiasm together with her knowledge of time pieces made me feel very confident that I stepped in to right place. The passion is definitely here at Tiny Jewel Box. What was more impressive to me was the patience and time Kennera dedicated to me with my inquiring of time pieces in general along with my inherited piece.Jorge and Kennera together have 50 years of experience with time pieces. They gave me sound advice on my options. Jorge, not only a watch sales specialist but a watch maker as well, is very honest and will guide you the right way.I am more than satisfied with my visit. My brother and I will be back for business.Thank you Jorge and Kennera for helping me.Customer for life!!!-Alexis
Wow! Great place to visit my first ever authorized dealer in the world. The staff were super knowledgeable, very kind, and very helpful. Their collection of watches was absolutely magnificent: IWC Schaffhausen, Jaeger-LeCoultre, Rolex, Cartier, Patek Philippe, and Frederique Constant. A really great lineup of diverse watchmakers, all of which you can easily try on if you ask! The staff also de-magnetized my watch without any fuss, which was very kind on their part! The CEO, Jim Rosenheim was there, and was very kind to me! Great experience, and would definitely visit again when in DC!
Beautiful new location and great service. Enjoyed my experience!
Absolutely Love you guys!!
Called to inquire about a Rolex.Me: Do you have X? Can you put me on a waitlist?Rep: We dont have wait lists.Me: Okay, how would I find out if you have X?Rep: Have you shopped with us before?Me: No.Rep: Well, we have preferred clients and X is new bla bla bla.Me: How does one become a client if youre rude and refuse to sell anything. Also, if youre holding something for someone, thats called a wait list.CLICK
Very helpful staff, plus holiday baked goods
Great selections and staff
Overcharged me for Pens! As a taxpayer, I contributed to a $1,560 bill for 12 fountain pens ordered by the EPA from these folks. What a ripoff!
Best jewelery store in the District
Will work with you if you know your diamonds. Know your diamonds.
Beautiful selection of Rolex watches!
Selection of top-quality jewelry not found in mall jewelry stores - often with prices to match. very knowledgeable and helpful sales people.
Outstanding customer service
They always seem to have what I want, or need..
Great store
Very unfriendly service
Old building like church
Unforgettable
Great
Impersonal
Good