The small team at Secrete is friendly and helpful. They gave us a creative idea on what to do with fragile family heirlooms and seemed to be very honest about their work and their rates.
I stopped in to get some help fixing my watch bands, and I could not be more surprised and impressed by their incredible friendly customer service. They talked to me like an old friend and really helped me out. I will definitely be coming back when I need to actually buy a new watch!
My fiancée and I got our engagement/wedding rings at Secrète. I cannot speak highly enough of the work and the team. They really took the time to really walk us through our options, then hand made both of our rings. It took a few weeks, but it was DEFINITELY worth the wait. We were both blown away. The pieces they make are equal parts art and jewelry. You wont be disappointed. Wish I could give them a higher score.
Brought in a vintage chronograph to fix, other places quoted me $500-$600 for the fix, but they did it for $190, and quickly too!
The service and quality are both really great! I went in recently to get my engagement ring repaired and they could not have been more helpful.
Great experience! Professional honest staff, incredible custom jewelry. If you’re looking for high-quality fine jewelry at a fair honest price this is definitely the place to shop. Incredible pieces, very kind caring staff I couldn’t be happier with my experience.
I recently bought an engagement ring and was so nervous because I had no idea what I was doing. Kadya at Secrète fine jewelry made the process so easy and effortless. She was so responsive and knowledgeable about design, different cuts and clarity. I think I asked 1000 questions and she always took the time to explain and guide me through the process. My fiancée absolutely loves the ring and can’t stop talking about it. Will definitely be a repeat customer for all my jewelry needs. Can’t not recommend Secrète and Kadya enough.
I have visited this store previously to have my wristband replaced, this time, noticed I had to change my battery, and to my Amazement, she is very knowledgeable on about wrist watches and in my life time,I have never seen a lady works on a watch and getting done in less than 15 minutes, she is truly a something to and a value to recon
I went here for the first time yesterday and came out extremely happy. Mary went above and beyond for me. I was getting a custom made engagement ring and she compares prices from me from different diamond sellers and found the cheapest route for me at no cost to the value of the diamond.I would recommend anyone to come here, especially if they are skeptical of jewelry vendors giving them unfair prices.Mary was as helpful as she was beautiful and I will be coming back.
Professional, knowledgeable, friendly with a great selection.
Phenomenal service! Everyone is really knowledgeable, kind and helpful! Just a very great experience! Especially for someone like me who can be a bit intimidated when regarding such important purchases! The manager has helped me pick out not only a beautiful ring for my sister, but gorgeous ruby and gold earrings for my mother. Four years later theyre still telling me how much they love the gifts!
My engagement ring was custom made by Secrète Fine Jewelry and it was even better than I could ever imagine! My ring os gorgeous and I can’t stop staring at it!!! I would recommend them a thousand times!
Good service. Helped me get the components that I need much faster and easier than the large chain I tried.
This is an amazing store for beautiful unique pieces you won’t find elsewhere!
My toddler yanked a special necklace off of me, and I had it repaired here. The staff were very helpful and friendly and the repair took exactly as long as they said it would. The necklace looks like new, and they even made it stronger so it will be harder to yank off next time.
Got two watches fitted while on vacation. They were super friendly and helpful and professional. The service was quick and I left a happy customer. No complaints -- I couldnt have asked for a better experience.
My fiancée and I had a wonderful experience with Mari and Secrète Jewelry. Earlier this year we were exploring options for our wedding bands and on our initial visit we discussed options and price estimates with Mari. After doing our due diligence we decided to worked with Secrète Jewelry to have 3 custom rings made for us. Mari was great throughout the whole process, making sure all our wants and needs were met, making the process a breeze even during the unfortunate COVID mess. We absolutely love how they turned out and can’t stop staring at them especially my fiancée’s two eternity diamond bands. I highly recommend Secrète Jewelry for anyone looking to have a custom piece made. -Austin and Taylor Rose
I stopped in today for a simple watch repair, and they were incredibly kind and helpful, helping me immediately. I talked with the woman there, and discovered that this is one of the only places in the area for high-quality, custom, hand-made jewelry. The items on display were fantastic
Very professional, great service, and trustworthy.
Have used them twice to date, both times I received immediate assistance for watch repairs. The team do great work and have a friendly attitude, so will definitely use for future business. Overall, highly recommend this establishment and special recognition to Mari for her help!
I bought an engagement ring from Secrete last month. Really friendly helpful staff, going back to do wedding bands. Prices are reasonable for what you get: custom work to your specifications. Very happy with my experience here.
Forget all the other competitors on Connecticut Ave. You will get the best deal and service at Secrète. My wife and I bought our wedding bands here.You will get personal attention and many options with design and price here. Support small local businesses. Shop here. John is the best!
I have been to Secrete a few times for jewelry and watch repair and maintenance. They are always very kind and helpful, and happy to take links out of a bracelet watch band, fix a broken necklace chain, or put a new battery in a watch. I know Im not a big spender here compared to those purchasing jewelry, but they always treat me well and do a great job, which I really appreciate.
Secrete offers excellent expert service at reasonable prices. Its my go-to place for repairs of all kinds.
Secrete did a phenomenal job with my custom order. They stayed on time and on budget, and I love the finished product!
The folks are great to work with. I had 3 months to plan and purchase a custom engagement ring and they made the process really easy. Mari was more than helpful, provided excellent guidance, was knowledgable and reassuring.The end result was better than I could have hoped for, literally the perfect ring.They worked with my budget and by giving them a longer timeline they were able to find gem stones the enhanced the quality of the final product. They were as excited for me to propose as I was and they were great partners on the way to getting a yes from my now fiance.HIghly recommend them if you are in the market for a fully custom engagement ring or any other fine jewelry. We will be going back for our wedding bands as well.
We were in a rush and on a budget and they didnt try to upsell us or look down on us at all. Lovely people that seemed to really care. I cant say enough about Secrete Jewelry. My fiancee and I will always remember them.
These guys are the best at their craft. I just had a ring custom made for my wonderful fiance. They asked me some things about my fiance and came up with a ring that screamed her. I will be coming here to have our wedding band made and definitely for any future jewelery. Oh and if youre a watch lover they have something for you.
Went here for the very first time to get a ring for my girl friend. Spent sometime in the store speaking with the staff and happy to report that I will definitely be coming back for future jewelry repairs and purchases!!Very friendly, knowledgeable and trust worthy service. Thanks Secrete!
I needed a 43 year old wedding ring resized and Tony did it perfectly while I waited, for a more than reasonable price. He helped get the sizing just right and polished the ring so it looks brand new. I will definitely be back for my future jewelry needs.
I want to thank the member of the staff who assisted us in an appraisal. Not only were we given a value - and how this value is related to both wholesale and retail sales - we were also educated as to the cutting and marketing of the gem in question (ruby) with respect to another gem (sapphire). Our piece was polished, free of charge. We were also impressed with the collections in the showcases.
Beautiful store with unique modern and vintage items (such as vintage Omega and Longines pocket watches). Unlike many jewelers, watch repair can be done quickly on-site. Prices are fair and transparent, and their employees are accommodating and polite.
I had a very small but personally valuable Caribbean blue Peruvian opal from the Tucson Gem and Mineral Show - I was hesitant to have them set it, being friends with the miner and the cutter - I recently had a well known jeweler in upstate New York set a fire opal - and they cracked it - not to mention setting it with prongs that you could tow a small SUV with -Secrète did an excellent job setting a notoriously tricky and soft stone. It took a little time, but the work is A1.
They are great, and just got better by the addition of Mari and Ari. This is not your stodgy grandfathers store. They are smart, knowledgeable, very friendly and very customer oriented. This is the only jewelry store for me.
I just took a watch in for repair and the gentleman who helped me knew immediately what it needed and had it fixed in minutes... with a smile :) He was so pleasant and helpful I highly recommend stopping by!
Very friendly and efficient! This is my second time having my watch repaired here. Ill definitely return when I need or want to buy fine jewelry.
Awesome set of collection. I personally recommended shopping at secrete to my friends and relatives.
Popped in unannounced to re-battery and re-size a Tag Heuer. In and out in 10 minutes, perfect fit, great price, flawless friendly service.
Thanks for help .....Very friendly and efficient!Ill definitely return when I need or want to buy fine jewelry.
Very friendly and efficient!Ill definitely return when I need or want to buy fine jewelry.
Always great service (and willingness to let me in right before closing) - thanks Mary & John.
SECRETE FINE JEWELLERY is the right place for shopping engagement rings. Thnks SECRETE FINE JEWELLERY for your best service.
Secrète Fine Jewelry is best place for jeweller. U can get all types of fashion jewellery here at affordable price.
I needed an extra piece for my watch and the people working here were super friendly!!
Got an appraisal done here, $75 per item. Took about 15/20 minutes! Call to make an appointment ahead of time.
Reliable, friendly, and very professional staff.
I went in to get a stainless steal watchband adjusted and service was great at a good price.
Secrete Fine Jewelery offers best products at best price
Had the battery of a stationary watch replaced. Charming people!
Great customer service.
You wont find a better place! Expert craftsmanship and superior service.
Amazing jewelry store