I wish I could give this place a stone cold ZERO.This was possibly the worst experience Ive ever had. I needed to get a bridesmaid dress altered so I took it here since its nearby. During the alteration, I asked the lady a simple question and she yelled at me and made me cry. That should have been a red flag right there but I was on a time crunch so i continued.THEN, I came back 2 weeks later to pick up the dress and they informed me that they LOST my dress. This was 3 days before the wedding. They provided me 3 numbers to call to inquire further about my dress. After about 20 phone calls, I finally reached someone who informed me they had found the dress.The next day when I went to pick it up, I told the lady I was very very dissatisfied with the service and I demanded a discount for the trouble. She held my dress and said No. Full price or no dress. I begrudgingly paid full price and could not wait to get home to give the cleaners an awful review. I have NO IDEA how this place is still in business. From crying to losing my dress, I will never ever ever go back and you should not either.
Lost my $92 Brooks Brothers shirt almost 2 months ago, still have not found it or paid me. No one has EVER called me. I was given the number of a boss, he never answers, I leave messages, he never calls. I go in, they repeatedly write down my name and number and details about the shirt and say theyll call me and no one ever does, not once. I keep going in, keep calling, nothing. Despicable company. Ive filed a complaint with the city, and will leave every negative review possible.Even one of the workers told me the business is owned by bad people.
The worst dry-cleaners I have tried. Turned in three shirts. One was not clean at all when I picked them up, nor was it ironed.One of my shirts has dark spots all over now (basically the customfit shirt is not ready to be binned).the last one they did a horrible job ironing it.