Wow these guys are great. Stopped in here today looking to replace all 4 of my tires because I had a huge bubble on one and needed to drive home 60 miles away with my wife and daughter (who were at the childrens hospital around the corner, not with me, getting an mri).. they didnt have the size tire in stock. They recommended a couple other places to try to help but those places (among others that I called) didnt have the size available and/or the other places were simply booked and couldnt help.. so I asked if they would swap it out with my spare tire and he gladly did. He would not take any money from me either! Class act!! Thank you so much!!!
Hogan Tire & Auto is AWESOME!!! Their website is super easy to use; I was able to order tires online & pick an appointment time right there. The waiting room was very clean & comfortable while I waited. The staff was incredibly kind and helpful. I will absolutely be using Hogan Tire & Auto again!!
I had a great experience! I got an appointment that was convenient for me. Bob was friendly, professional and answered all of my questions. Two days after my service Bob reached out to me to make sure I was satisfied with the work, which I was. I would definitely go back again! Best car service around!
Switched over winter tires & wheels to summer tires & wheels. Very efficient, checked balance. Had purchased both from Hogan. One wheel was found to have leaked out air during storage. Removed tire & polished rim. Fixed. Knowledgeable & very helpful local shop.
Quite good store. The assortment completely satisfied me and it was easy to make a choice. I liked the service, they also gave me a small discount, which is good news :)
Fixed a slow leak in my tire same day. Great service, excellent price.
Garbage. Took my car in for new tires end of March, the guy with the goatee that drives all the cars into the Alignment Station hopped in a bunch of vehicles, Including mine without a mask. The Alignment was only 20min, didnt find out until later, a proper alignment takes much longer. On top of that ONE tire was put on backwards and TWO others are leaking. They also told me I didnt have to do anything with the General Tire Rebate, it would be sent to me. You actually have to contact General for the rebate.
I have a 1974 Lotus Europa Twin Cam Special. Its a weird tiny low 1600-pound mid-engined fiberglass-bodied car that takes staggered-sized tires (slightly bigger ones on the rear). The car is extremely prone to wheel vibration issues if everything isnt perfect. When I resurrected the car after it had sat for 40 years, I bought cheap off-brand tires for it. Even after paying twice for wheel balancing (once for standard balancing, again for road-force balancing), the car still had a steering wheel shimmy and a chassis vibration due to the off-brand tires not being sufficiently round. I wanted to fix it once and for all by buying name-brand tires. I found that the mail order shop The Tire Rack sold Kumho Solus tires in the staggered sizes I needed (185/70/13 and 175/70/13), but I wanted to buy the tires from a local tire shop that also did road-force balancing so, if there was a problem with either the tires or the balance, I could have one vendor whose feet I could hold to the fire.I searched online and found that Hogan Tire in Waltham sold the Kumho tires and also had a road-force balancing machine. I called them and asked them if theyd meet The Tire Racks price, and they agreed, but said the tires would need to be ordered and it would take a few days. I took all four wheels off the car and brought them to Hogan, and in person explained the situation in detail, describing how important it was to me that the wheel balancing be done correctly, as this was now my third try.A day later, Joe from Hogan called me to say that the two rear wheels Id brought him were bent, and thus couldnt be balanced well enough to eliminate vibration. I went down to the shop and the technician showed me the bent wheels on the wheel-balancing machine. I took the wheels with me and brought them to another shop to get them straightened. This took a few days. In the meantime, Hogan mounted and balanced the two front wheels without problems.Once the wheels were straightened, I brought them back to Hogan, and they mounted and balanced them while I waited. I put them on the car, took it for a test drive on the highway, and to my delight, the vibration issues were completely gone.I give Hogan very high marks for meeting The Tire Racks mail-order price, having a reasonable cost for road-force balancing, and being willing to work with me on something that was not a quick in-and-out job. I appreciated that they listened to me and never pressured me to pay up and get my stack of tires out of the shop. Id use them again, and Id recommend them without hesitation.
Hogan tire always meets my needs and Bob offers the best and honest recommendations for your vehicle! A great family owned business
Thank you GreackWhat a super nice guy 🙌🏾Best tires people & place in the areaThey did my tires balancing and my vibration issues was solved and for very good affordable price, this will be my new favorite tire place
Had a nail in my tire. Called up Hogan and they said I could bring it right in. Despite being busy I was in & out in just under an hour. Very reasonably priced and good service. Would highly recommend and trust.
I had a great experience, they were prompt & contacted me when needed. Shout out to Choice for excelllent customer service.
Incompetent. I have tried TWICE to schedule an appointment and it has gone nowhere. How lame do you have to be to not even take business that is thrown your way?
Great staff and very professional. Very knowledgeable and they do a good quality work.
I have used Hogan for years and they have been great to work with and very helpful in scheduling quick appointments and care for our cars. Recommend them highly!
The service was fast and friendly. I was in and out in about an hour and my new tire ride greatThanks again
The place have limited parking for a place that services car, the waiting time is not great, I scheduled a service for alignment the day before & I had to wait for 1h-40 minutes before they touch my car. The technician that was working on my car brought my car outside without even wearing a face mask while driving my car that is unacceptable in this pandemic period that was first & last visit to this shop.
Great Service. My tire got flat recently - punctured by a nail. Scheduled appointment quickly online for tomorrow. The tire was fixed quickly. Luckily I had a warranty, so it was free of charge.
Had a problem With tire pressure decreasing on my tire. I’m really glad I paid for the tire insurance because I knew I could take it back to hogan. Turns out my tire needed to be re-mounted on the rim because it was not seated correctly there and that was no problem for hogan to do that for me quickly and easily. Great place to buy tires and get service
Had an oil change done... easy to make online appointment. Confirmed with text. In and out in about 30 mins. No complaints.
My tire had become flat overnight, with it being close to the end of its life anyway, I decided to purchase the same tire. With it being Sunday, my options were limited for checking inventory, luckily Hogan had the exact tire in stock and I was able to secure an apt two days later for purchase and mounting. Quick service and a fair price for the tire and mounting etc. Im new to the area, so glad to have found a place like this. Will return in the future.
Hogan tire provided prompt, excellent service and was able to get me in and out days before their competition. I highly recommend Hogan tire for any future work.
Our experience was great. We needed to switch our winter tires. They came to our home, picked up our regular tires (from our basement!), switched out the tires and brought the winter tires back to us and put them in our basement. Their price was very affordable. Everyone we spoke with and the employee who came to our home were helpful and professional. Well definitely go back to Hogan Tire and Auto!!
Good customer service every thing went as planed. Happy customer!
Great Service. Bob and Dave are very helpful accommodating !! Felt very safe as well. Thank you
Friendly service, fair rates, job well done. I recommend Hogan Tire in Waltham
Fast, reliable service and takes the time to explain options fully
This Waltham location really went above and beyond to help me when my tire pressure light went on! Even though they were very busy they still found a moment to help. A big shout out and thank you to Chris, he has amazing customer service and a great representation of this company!
Great experience the guys know what theyre doing had me in and out of no time great. Will definitely be back for business and will recommend friends
Great service. Super friendly
Bob and his team quickly replaced my two front tires the same day during Thanksgiving week - excellent quality work and very efficiently got my car back on the road!
I have bought several sets of tires here over the years. All are of excellent quality and at great prices.
Ive been dealing with Bob for over 20 years and Id never had any issues with him nor the repairs done to my vehicles. I always recommend Hogan Tire for tire and car repairs.
Friendly, honest, and a job well done. Highly recommended!
Great service and able to get my Truck in and out and alleviate a shifting in my front steering components. Little pricey to what I thought I’d pay but good quality work
Great customer service! Very happy with my new tires.
Great customer service! Exceptional pricing. Easy to schedule an appointment and understand what you’re purchasing
Did a great job - had a flat on my Tesla model S and had to have it towed to the shop after hours. Shop worked quickly to get the correct tires and have me back on the road.
Great service...in and out in a jiffy even on a busy day
Had my Mustang calibrated and aligned here, job was done swiftly and prefectly.
Outstanding service, above and beyond! I had a dead battery acrosst the street. I walked in and asked if they could help. Bob came right over, jumped my car and brought it in. Diagnosed quickly with a faulty connection and got me on my way. This just doesnt happen any more, so grateful!
Always great work & service. I’ve been going to Hogan for years and will certainly continue.
Great service, kind people.
Fast, friendly and reliable service. other places nearby tried charging me an arm and a leg for the same set of repairs. i highly recommend these guys!
It’d be nice if they literally ever answered the phoneEdit: turns out they didn’t answer because they were closed and they knowingly scheduled me on a day that they’re closed (see photos).Thanks for wasting my time. Loaded up everything I needed and drove down to realize I should have scheduled somewhere else. Back to waiting 2+ weeks for earliest appointment at some tire shop.
Make sure you check that all your lug nuts are back on the car before paying/leaving
The customer service was incredible. The gentleman who worked on my car was super nice and was able help me out when my tire had a nail in it. Highly recommended
I had been a loyal customer of the other family tire business in town for over 20 years. The owner sold out to one of the big, multi location companies but I figured Id give that a chance. I had a flat tire and had AAA take it off, and drove straight to the tire guys. Because of Covid changes, I figured Id call on my way. He said hed take a look but Id have to leave the car. I asked if I could wait and he said it would be three hours. I asked to make an appointment to bring it back when he thought they could look at it and he said okay, lets make an appointment for Monday. They couldnt fit me in between 11 AM and 5 PM Saturday just to look at the tire and never suggested that I leave just the tire. Im a Realtor, I need my car on the weekend so I thanked him and drove straight to Hogan, again calling on my way. I was on hold for a bit, which I totally understand and actually was sitting in their parking lot when Kate came on the phone. I explained my situation and she came right out, took the tire and said shed call me when they had a chance to squeeze in a look between appointments. Within a half hour, she called back to say it was just an issue with a rusted weight breaking the seal. They had it all cleaned up, put on new weights, resealed and could pop it back on as soon as I came back. Within an hour and for the reasonable flat repair fee of $35, I was on my way and a Happy, Hogan customer. I am in the business of caring for my clients and the team at the Waltham Hogan Tire impressed me greatly. Their business is all about service both for the vehicle and the client and they get it right! Thank you all!
Great service and theyve never tried to up sale me for no reason.
Everyone from the management to the techs were all very nice and super accommodating. Friday at 4:30 I showed up and they made time for me to get my tire fixed that afternoon. Would highly recommend.
Had a tire changed here. Took less than an hour and they were professional the whole time.
Made an appointment, showed up earlier than agreed on. They were able to get my truck right in for the service needed. Very responsible price, especially for a commercial truck
Thank you, Hogan tire and auto!Ran over big old nail on the road.Definitely have the potential to ruin my afternoon!Well, they got it repaired very quickly. … Well pretty quickly… They were very busy, it was Friday afternoon after work!They did a great job getting me on the road fast.After they did the repair, I saw the light was blinking… Tire pressure monitor system…Call them up, and they told me it could be either this or that.I couldnt bring it right back in, but I brought it in Monday and I got it fixed right away!They knew just what it was… Had the tools to take care of it… Great job!
Great shop to get tires. People at the front desk were very friendly and answered all my questions. Time estimate for the 4 new tires and alignment was on point. Great first tire buying experience for me and no hidden fees. Price was exactly as advertised. Also they price matched my tires from another site that was slightly cheaper which was great! Would definitely recommend everyone in the area go to Hogan!
Fantastic service. The folks here really helped me out of a jam yesterday. I flattened my tire after work, and they were willing to squeeze me in to replace the donut on my car, despite it being near the end of the work day. Friendly and nice to boot!
They know their work very well, good prices and finish their work on time.
Always great friendly service!! They always manage to fit me in same day and call or send a text when the work is complete. The staff there is great and the location is very convenient! Will always come here for any of my tire needs!
Consistently great service.
I purchased tires from Hogan and was informed I would receive free tire rotations for the life of the tires. I thought this was a good deal, so I went to have my regular maintenance/oil change there a few months later only because I would get the free rotation. Again, a new customer, upon checkout I confirmed the tire rotation, they told me, no they did not rotate them, its up to ME to ask for it. How was I supposed to know this without being informed? You would think with new customers, they may have the info on their computer that I recently purchased tires there and may want them rotated? Maybe Im naive, but it seems like poor costumer service not to ask a new customer thats not a motorhead if they want/need the free rotation. I was very disappointed! I returned a few times for the rotation when I was able to get there, they could not accommodate my schedule. By this time, my tires were wearing abnormally since they hadnt been rotated. I ended up having to buy new tires again in less than a year. Not a good experience. I WILL NEVER BE A CUSTOMER OF HOGAN TIRE AGAIN.
Great service
Great service! I showed up on a weekday morning a little after 8am with a leaking tire. They squeezed me in and had me out of there in less than 30 minutes! I would go back again for service!
I came in on a Monday morning with a bad tire and feared that I would not be seen for hours (if ever). I was delighted that I was seen almost immediately (thanks to a No show).In addition to having my tires replaced, I had additional work done and was presented with the additional cost prior to the work being done.I was impressed with the professionalism.
I called a week ahead to get the All said and done, out the door estimate for 4 new tires. Everything was as promised...no gimmicks or false pricing.They were great. Very fast and honest with a keurig coffee machine! nice touch. Thank you!Highly recommend.
I got 2 rear tires replaced, hopped on the highway and realized the wheels weren’t aligned because my car was pulling. I went back and argued that I shouldn’t be charged for alignment because alignment check was supposed to be included in the tire replacement. Instead, I left the shop and wasted over 2hrs driving back and waiting for the alignment to be complete but they insisted on charging me anyway. Turns out the wheel bearing also blew and my tire was loose. It was fine before I brought it there and even if it wasn’t, how was this not noticed when replaced my tires?
I woke up early with my book in hand expecting all day wait. What I got was GREAT experience. Dan and his crew immediately took my car in for service. Dan also explained to me in detail what the issue was with my vehicle.
Very good service, I was told what was needed and it was taken care of within 2 hours.also a very fair price.
My husband used to buy his tires here for our cars over the last 12 years because they are within walking distance of our house, so I took my vehicle in for an oil change. Instead of the synthetic oil I asked for (it is the manufacturers specification), they put in regular oil. They offered to replace it with the synthetic at full cost in addition to the full cost they already charged me for the wrong oil. The manager did not even offer an apology for their error, only said that it wouldnt hurt my vehicle. If you cant trust a shop on the little things there is no way you should even consider them for the bigger things. I didnt get angry - it would have served no purpose, but needless to say we will never again use Hogan Tire.
These guys were so nice! Had a flat that needed to be fixed they did it ASAP and were very courteous.
Got a flat tire. Store Manager Mr Daniel helped a lot. Very helpful and caring! I trust you totally and will recommend to everyone.
Best customer service! I could not find the type of tire that i was looking for and Mr.Harrington had to call several places to see if i can get what i was looking for!! Thanks for going beyond. Tina
Price to swith and balance tire was little high!
We had a tire fixed two weeks ago by Hogan. Drove less than 100 miles and it’s still leaking. No big deal. It happens. When we bring it back, the supposed manger won’t acknowledge I’m standing at the counter. Communicating is like pulling a tooth. Gid only knows what he’s doing on the computer. He grumps at me to take a seat. For how long? Can I come back? He grumps that they close at two. Sure enough, there’s a temp sign taped to the door that summer hours are until 2pm. This isnt posted anywhere online. I have to talk to the service tech to communicate anything. So far, not good. While I loved the tech, if I relied on the manager at the counter, I would be SOL.
The best place-marker for knowing my way around a foreign neighborhood.
Took it in for low tire pressure and was told it was cold weather. Next day i had a flat tire. Took it back to get the flat fixed and was told it was a broken valve and they patched it. Few days later low tire pressure came back on. Took it to a different place and was informed the valve was never fixed and there was no trace Hogan had actually done anything. Hogan tire charged me money for no work. Not the level of service based on the reviews i read. I understand it’s MA and typically the low tire pressure lights come on in the cold but i specifically took it to a tire place believing their “expert” staff would look for what i couldnt find. I am disappointed and will not be taking my car back.
Great service - they took my car immediately due to a nail in the tire. Im so glad I called them after my HORRIBLE experience at NTB. Would definitely recommend Hogan.
Ill start this off by saying this was one of the best experiences Ive ever had in the automotive industry. I bought 4 new tires for my GTI at a great price with a great warranty. Low and behold, the warranty came in handy not more than 5 days later when I punctured the sidewall on one of my tires while moving off the side of the road for an emergency vehicle. I brought my GTI back to Hogan Tire fully expecting the puncture to be outside of the normal boundaries of the warranty.The employees were more than helpful in ordering a replacement tire and even got the exact tire in stock the following day! It was ~95 degrees outside (and inside the open bay doors) and they honored their warranty without any BS or runaround regarding some fine print hidden in the back pages of a booklet.They replaced the tire in a timely manner while honoring their original warranty. Ive never had a more professional experience in over a decade and Im a sworn life customer. There are still good shops that exist!
This place gets it done, and done right. I have been going here for the last 3 years with my 09 xterra. The boys at the desk know what they are doing and have always given me great pricing on tires. There service plans on tires and cheap oil change prices keep me coming back. I typically do a drop off in the morning and pick it up around noon. Overall a great place to go for service of any kind. If they cant do what you need they will provide you with someone who can.
I needed two tire install and an oil change with my own oil.Made an appointment for next day 10 am, brought the car, they said 1-1:30 hr . Went back after 1:30 hrs and they just started working on the car... waited one more hour and they didnt even tell me anything..What reason is for appointment if they forget about your car.. And also they added more oil then the max recommended level...I hope it is my oil at least..Sad...
Cant give them enough praise! Great crew great work great prices
Not the cheapest place around, but I service my car here for 6 years. They work fast and I never had any complaints. They also always have discount coupons, Overall I am very satisfied.
Would recommend Hogan tire! Fantastic service and great customer service.
Very professional
Very good serviceEverything they did exactly as promised
Ill never go back to this place because they sent me out on the road with finger-tight lug nuts on all 4 wheels. It would have been bad enough if it had been just me in the car, but I had my young son in the back seat. I noticed a shimmy when I went on the highway, so I dropped my speed and took the first exit. That is when I discovered that I could turn the lug nuts on all 4 wheels with my fingers. FAIL!
Ive used this tire place multiple times. They are reliable and do a good job. I trust them with my 328 and they nail the diagnosis first time every time.
This shop opens at 7:30am.. I dropped my car off at 9am appointment to have 3 tires changed. I left to get a coffee and got back at 9:30 and found my car still sitting in the parking lot and when I asked why is it not being worked on they told me because the 2 tire techs are currently not here right now. So I sit down and then I see 2 men walking up to the shop with coffees and a few min later they pull my car in and the girl comes back to me and says now theyre here and we started working on it. 30 min longer I had to wait because the employees left to get coffee when I was on time for my appointment. Ridiculous
Best place ever... Exceptionally trustworthy.
Wasted my time ordering tires, and scheduling an appointment only for me to show up and them tell me they couldnt align my vehicle. They could have just made that clear in the beginning and we all moved on.
We have been at the store in Waltham several times, and are very pleased.The staff, from the managers, right through the mechanics and tire busters know their.I had been a GM for Goodyear Tire & Rubber, managed several corporate locations, and from that standpoint, Hogan Tire is the only company I will use in the future.
Very efficient very good prices very courteous. Its now my go to for all needs.
Great service, no selling services you dont need.
Quick and awesome work at the right price
Professional workmanship is what makes me stick here for any maintenance of my car.
Friendly and professional service at great prices
Rafael is the best. Very professional service and extremely friendly. Thanx from the heart, Rafael.
Hi,Went to Hogan Tire lasat week to get 4 new tires and also some work done on my broken door and engine light.The service that I recieved from the moment I first called to the time I picked up my car was absolutely outstanding!The individuals that helped me were very helpful in decided what tires to get (including letting me know if the current deals/sales) and were extremely helpful getting my door and emissions issue fixed.I would recommend Hogan Tire in Waltham to anyone and will plan on going there for any future autocare needs (not just tires) in the future.Thanks for you help!Brett Nault
Last minute phone call and they still squeezed me in, on a saturday! Excellent customer service by Sunny as well
Very professional, Kate is the best