Terrible experience. Never even got to have the service. We had 3 appointments for a bridal party at 1:15, we showed up at 1:25 due to parking. We were called at 1:18 and I stated that we were walking. The receptionist said ok. When we showed up we were told that only 2 of the 3 bridal party could be seen due to our tardiness. When I made the appointment originally, I was told that our appointments would be canceled if we were more then 15 minutes late, we were 10... they made no effort to help us. We decided to all walk out as all 3 of us needed nails. We then called the Nail lounge, which is down the street, and they were able to take all of us within 30 minutes. The receptionist was so incredibly rude, we will NEVER return. Extremely disappointed.
I trust that every time I go there to get a pedicure, that I will have 3 important things: cleanliness, a professional doing the service, and a killer foot massage. My toes love it and feel refreshed and polished
I got acrylics done here by Sarah and I was extremely disappointed. The acrylics are lumpy and uneven, she left chunks hanging off of the nails, and the nail polish was applied carelessly and in opposing directions. Additionally, when I chose a color she told me it would not look good and I should choose a different one. The woman at the cash register kept my change assuming a very large tip which I found unprofessional.I have gotten acrylics many times and have never been so disappointed by the quality and service - horribly overpriced for a terrible job.
I have gotten a gel fill here a few times and am now making it my regular salon. They paint the gel on super thin so that it looks like my real nail...every other salon paints it on so thick it looks like I have bricks on the ends of my hands. Really clean facility and friendly staff, plus a great color selection for gel polish.
Clean, good for larger groups, with updated chairs. Only complaint is insisting on cash tips. I find this rude but pretty common so I still continue to patronize.
I got a pedicure here a couple days ago and was extremely disappointed. I got hassled repeatedly to get the gel polish and when I said no, I got attitude. I dont know if this is the work they always do but my toenails were cut very crooked, to the point that I had to re-cut them to even them out when I got home. I also had to clean up the dry skin and cuticles that she neglected to do properly. The paint was also not on the entire nail, all the corners and edges lacked paint (not sure it they are trying to save on nail polish but at $30+ a pop I think I rightfully paid for my toenails to be completely covered!) My friend and I also had our big toenails cut really short for some reason which we did not ask for but since they did it to both of us I can only assume that this is how they do it here. Overall I had a pretty negative experience and definitely felt swindled once I got home and saw what a terrible job they did.
Ask for Tau. .. she is amazing
Terrible job. Will never go back to this place.
Clean!
Clean and professional