They have been prosctive in suggesting less expensive alternatiives and are always responsive to requests for informartion.

I want to thank the whole team at this location because they have been nothing but incredibly helpful, professional, personable and extremely dependable on every level. I have had my fair share of insurance companies but Kailyn is by far the most caring, compassionate and helpful agent I have ever encountered! She goes above and beyond to help me. From personalizing my insurance rate, giving me all the best advice for saving, all the way down to the perks Allstate offers me for being a safe and valued customer! It’s always a pleasure speaking to Kailyn and the staff! Always smiles and giggles on the phone and great positive energy and vibes. I would DEFINITELY recommend them to anyone looking for a great insurance company that goes above and beyond just giving you a quote! They value their customers and are trustworthy. Thank you again to all of the staff for keeping me insured, on time and safe on the road :))))

Kailyn is my personal agent and the quality of customer care I receive from her is astounding. Give the girl a raise and put her in charge of her own branch! Also — she recently took time out of her busy schedule to counsel my son when he purchased a sports car. This kind of TLC is unheard of. She’s full of CPR : Caring, Professionalism & Respect!

Five stars aren’t enough to rate my customer service experience with Scott Jones; the gentleman is definitely a top tier twenty star professional. I joined the Brandon Reece agency in 2015, and from start to finish both Brandon and my insurance agent Scott Jones were responsive, polite, personable and professional. I would recommend the Brandon Reece agency to any NC transplant, and anyone seeking an executive tier business experience.

Excellent customer service! I worked with Scott and several other staff members. Everyone was helpful. It was nice to work with people who knew my account and my name instead of waiting in the call center queue. Thanks!

Wonderful customer service! Answered all questions. He definitely chose a career he would be an asset in.

Moving from NY to NC during a pandemic, while also planning a wedding has been stressful to say the least. Kailyn has been truly a blessing through the insurance process. The rates were good but it was her professionalism, knowledge and responsiveness that sold me. She answered all my questions, calls and requests promptly and efficiently. She was on top of it more than I was myself and its my policy. Super thankful this holiday for all her hardwork and the amazing customer service she provided.

I have been dealing with the Brandon Reece Allstate Agency for about a year now. Brandon is the absolute finest agent I have ever dealt with. If I have a question, want to change or add coverage his response time is less than a minute. His attention to detail is phenomenal. A word of note here: Brandons Insurance rates are the best around bar none.If you want the finest Insurance and Financial Agent around call Brandon...He will treat you like family.I LOVE HIS AGENCY... I plan to stay with him for a very very long time.

Allstate offers excellent products. Brandon is an outstanding agent - easy to reach, quick to provide answers and thinks about what we really need. Offers sound ideas and looks for ways to help us save money while not sacrificing coverage.

When you need them they are always there to help

Worst agent ever. We contact Brandon for home owners insurance on our new home purchase. We disclose everything about the property, including photos. We buy the policy and pay for the home. 30 days later we make another insurance payment, only to find our policy is cancelled. No call or notice from Brandon, we are told that we can not get home owners policy for our type of home. Wouldn’t that have been nice to know prior to paying for the home? So is he incompetent or dishonest. You decide, we are shopping for a good agent.

Very professional speaking and answered all of my questions. Very consistent with getting in contact with me when asked. Over all pleased with my policy and coverage that it provides. Caitlyn is an absolute sweet heart! Will recommend to others!Thank you so much! (:

Brandon and his team are awesome! They helped me every step of the way in receiving home insurance. Initially I was with progressive for auto insurance and they decided they were going to charge me more per month/less coverage on my home bc I own a pit bull. I reached out to Brandon and team and was told as long as there isnt a bite history(there is not) then there are no issues. Instantly, even if it was more per month(it wasnt) they won me over. Anything I ever ask Brandon and team, I always get a very quick response and often times they send documentation requests and such straight where it needs to. I have been with Allstate close to 2 years now, and have never once had an issue! I HIGHLY recommend this agency for any insurance needs.

I absolutely love the team. Being an employee of Brandon has been an amazing experience. Brandon has taught us how to properly insure our policyholders to give them a peace of mind that their home, vehicles and family are taken care of. With our training, I can promise you, you will not find a better team to take care of you. We genuinely care and will do anything we can to help you.

Brandon is great at taking care of my familys insurance needs. With our changing needs over the years Brandon has always been quick to answer and take care of us immediately. He is very knowledgeable! This was exceptional customer service and comforting to know that I was getting everything I needed. Process is totally pain free and Brandon was very prompt and even contacted my building complex to ensure my policy had everything I needed. He is easily accessible if you have any follow-up questions and overall Brandon is great to work with. Highly recommend!

Ah..that Brandon Reece, where to begin? Most important to me was that his staff is friendly and you can tell that they’re well trained.First point to Reecindor (a play on Brandon Reece’s last name)! What followed that as the biggest bonus was their prices. I was shocked at the value and had Caitlyn go over the coverage to make sure that I was getting as good of a deal as I thought... I was.Second point to Reecindor! If this agency were a house in Hogwarts Id most definitely hope that the ‘sorting hat’ would send me to Reecindor!I’m excited that I am receiving such a value and hope to add to my policy in the future. Thanks

Customer service is 5 stars and so is the insurance. Caitlyn did a wonderful job with helping me find the best rental and car insurance.

Brandon was great! He was timely, helpful, and was so welcoming to myself and fiance after moving here from MA. He was diligent in explaining all coverage and assured me he would be around if I needed help! He even gave a few recommendations of places in the area to visit.Very happy with the customer service here!

I’ve enjoyed these guys they’re very helpful and I love the spirits when talking to them over the phone!! They’re always asking how I’m doing and just genuinely concerned and always says have a great week or weekend!! Thanks you guy rock ❤️❤️❤️

Amazing customer service and policies. Caitlyn helped our family with multiple quotes and we are very satisfied with this office.

We have been working with Brandon for years. He is always super responsive to my emails which makes me really happy! I feel he looks out for our best interest and our checkbook with fair prices. He handles all of our insurance needs!

I have several policies with Brandon Reece. I was referred to him many years ago and have been completely satisfied switching over to Allstate. His staff, as well as himself, are very knowledgeable and always friendly. Whenever I have a question or need help or have an issue, the agency is quick and thorough to get answers back to me. I have past Brandons name out to others when Im asked about what insurance I carry and I will continue to do that as Brandon has worked hard to save me much money over the years. Great service!!

Weve been customers of Brandons team for a few years and continue to be impressed by their willingness to help, quick response times, and efforts to look for better coverage at lower prices. Recently we had to work through an auto claim and they provided immediate support to make sure things went smoothly and as we needed. I certainly recommend Brandon to anyone who wants great personalized coverage at excellent prices.

I had the pleasure of speaking with Chris, a rep that works with Allstate.I was so impressed by his customer service skills, that I had to write a review.Chris was very plesant, well spoken, knowledgeable concerning his job. Even though he was not able to help my son get insurance through his company. I was thankful that we already have full coverage, but wanted to see if we could get it cheaper through Allstate. But in a couple of years or less, we will be able to. Thanks Chris for all your help & all your knowledge. Your the best, I will call back every 6 months to see if my son qualifys yet.. God Bless you & your Family & co workers always. Mr. Reece, Chris is a keeper please see that he gets some sort of acknowledgement for his excellent, professional customer service. He made my day!!Sincerly,Elnora Davis

Brandon is wonderful to work with. He has been an agent for my family needs for years. Auto, Home as well as Term Life is all provided through Allstate! Now that I am moving out of the nest he was able to help me with my renters policy. What sold me on Brandon is when my Boyfriend graduated from Basic Training in SC and we needed proof of insurance to get on base and our internet was acting up on the phone so we couldn’t log in. A quick contact with Brandon and he was able to get proof over to us ASAP to get base access. Fast, on time and extremely patient when answering our many questions! He is a phenomenal guy to work with!

Before moving to Raleigh from Cleveland, I contacted my local All-State agent and informed them of my move. They suggested I contact Brandon before moving down to help me transfer my existing policies to the new state. My initial call was answered within seconds by Brandon and he was so kind in taking care of me and making the transition seamless. In addition to the great services he offered, he went above and beyond to make me feel welcomed to Raleigh before I had even set foot in the city. He also offered some great advice on where to go to watch the Buckeye football games. Many thanks to Brandon and his great team at the All-State office on Falls of Neuse in Raleigh!

Brandon and his team are incredible. They have been providing my family home insurance over the past couple of years and auto insurance well before that. There are a couple of things I look for when choosing an insurance provider aside from price (obviously a huge factor): personable and approachable team (insurance and the language involved can be an intimidating thing) and the ease of business. At the end of the day, Brandon and his team make my life easier at a price that makes sense for the policies in place. If youre in the market for an insurance agency, I would not hesitate to recommend Brandon.

Brandon and his staff are great! Everyone is nice and customer oriented. They help my family and I through every step when getting insurance.

Brandon is great to work with! Hes always quick to reply and has helped me with both auto and home related insurance questions, including having my roof replaced after a hail storm. Highly recommend!

Brandon is the best insurance agent I have ever had. He goes out of his way to meet your needs as well as make suggestions that will help you in the future. Not only does he take care of his customers but he also supports the local public schools! I highly recommend this office for your insurance needs.

You know youre with the right insurance company when they email you to offer a price reduction on your pre-existing policy, no strings attached. Brandons team, specifically Scott Jones, have taken care of me and my family for many years with home, auto, and life insurance. Theyre nothing but helpful, responsive, and professional. I highly recommend them.

We have two car policies with Brandon. The process in the beginning was so easy and painless. We recently got a new car and emailed him to change our policy. Within hours it was changed and I didnt have to do anything but give him the VIN number! It was so simple and done in less than 24 hours.

I have seen lots of agents Brandon Reece is the best. They are very competitive with their prices and will always be helpful. Best part is their responses, what ever questions you have you can expect response at earliest possible.

The Brandon Reece Agency is the best there is. The customer service is top notch!! They are also very supportive of public schools and always willing to help out!

Recently, we have had many, many changes to our policy and Brandon and his team have been amazing handling all of them quickly and efficiently. Each time we had a change they have always kept us up to date on how we can save the most money. They truly care more about you and your family than making a buck off of you and are always willing to go the extra mile to make sure that you fully understand everything before you hang up. Switch to Brandon, you will not regret it!

The customer service in this office is superb. Everyone is so nice and they go over and beyond the call of duty to help. I recommend this agency because it service with a smile, they work in a timely manner, and always are willing to help with all lines of business. Awesome People and Awesome Service.

Brandon is a great agent! Very personable and professional. He is friendly and was more than willing to answer any questions or concerns I had. He explains things very clearly in a way anyone could understand and gave genuine unbiased advise. Highly recommended!

My wife and I had State Farm Auto Insurance for over 25 years. We relocated to Wake Forest NC about 8 years ago. We were pleased with State Farm Auto Insurance & their service and their prices were acceptable. Then I met Brandon Reece who took the time to meet with my wife and I and show us how we can save money and not sacrifice service through Allstate. I am pleased to say Brandon and his team have not only met our expectations but continue to exceed them. We sleep well at night because were in good hands with Brandon & his exceptional team at Allstate.Very happy customers,Carlos & EvaMarie Guzman

Brandon is always a pleasure to work with and will highly recommend him. I was actually sent to Brandon on a referral and I have been a very satisfied client for upward 7 years. Auto, home, life and my daughters renters policy is all through Allstate. He is reliable, professional and dedicated to his clients.

Brandon Reece goes above and beyond! Every time I contact him, I get an immediate response and immediate action taken. Whether it is sending me another copy of my insurance card or changing an element with my account, Brandon is always willing to help and does it with a positive and helpful attitude. I am so happy Brandon is my agent!

Quality and professional service. I feel like my policies are in the best hands. This agency goes above and beyond to ensure we are satisfied.

Ive never met A company more friendly concerned about you and is always helpful this is the greatest insurance company Ive ever had

Best rate, fast service. Very reliable. I been with them for 5 years and i do not plan to change them. Always there when i need them whether it is for something small or for something serious. 100% recommendable.

My experience With Allstate Insurance and with Mr. Brandon Reese is excellent. I highly recommend this Company.

This is the best place to get coverage they are courteous and honest. Best of all they are always eager to help you with what ever you need.

I have been with Allstate for a while now. I have always worked with Brandon and his team. Their customer service is beyond exceptional! Brandon always explains things in a clear manner and gives great advice on my insurance needs. I never have to wait on the phone to speak to anyone and he always gets things done when he says he will. 100% recommend this agency.

When I moved from Chicago to Raleigh, I needed to pick up insurance very quickly. Brandon was extremely accessible and made the process go very smoothly. He was immediately available should I have any questions, and was very knowledgeable in helping me pick the most appropriate policy. Would definitely use his agency again!

I have nothing great service from them..they have always answer my questions and have given great service..they have meet my insurance needs..

Brandon and his team are always helpful and super-quick to get back whenever you reach out to them. They have that small town feel, always eager to assist when you need them.

Whether you work directly with Brandon himself or one of his excellent staff members great services is guaranteed. They helped me through the whole ordeal when I had gotten in a car accident and I never knew working with a insurance agency could be so easy! He and his staff and very knowledgeable and will help in any way possible.

Easiest transition Ive ever made. I will most definitely be referring my family members here. Very friendly and thorough staff, they made sure I had no questions and left with complete peace of mind. Very pleased

Very easy to work with! Whenever I need to have a plan adjusted or add a new vehicle, the process goes quickly and smoothly. I especially like that Brandon and his office staff understand that customers are busy and dont waste your time trying to sign you up for policies you arent interested in.

Absolutely phenomenal service, the staff is always so welcoming and full of energy !

Brandon goes out of his way to provide excellent customer service - including extended hours perfect for professionals. He provides you with all of the information you need to make policy decisions and doesnt pressure you one way or the other. Id definitely recommend him to my family and friends!

Brandon and all the staff are always helpful and never rude. Lucky to have my policy with them!

Quick responses to all my inquiries and very professional service! Pleased to have Brandon Reece and his staff covering my auto insurance!

Brandon is very attentive and is a delight to work with! With his help I got an affordable car insurance policy with Allstate after having a way less than desirable rate with my previous insurance company!

Brandon and his staff provide exceptional service! They all are very friendly and make YOU a priority regarding customer service. Brandon has helped me tremendously with information and alternatives to get the best coverage necessary for me. I recommend him to everyone!

Brandon and his team are some of the best agents I’ve ever dealt with, they will go above and beyond to help you and assist you with any you need. I recommend anyone try them out I promise you will not be disappointed.

This agency is great and the customer service is top notch!!! I primarily talk to Jessie but everyone is nice. Jessie helped me with all my insurance needs transferring from Texas to NC. She is always so patient, sweet, helpful and answers all my questions. I look forward to continue working with her and the Brandon Reece agency!

Brandon is great. He actually reached out to my wife and I to suggest we combine our policies after we got married. This saved us a substantial amount of money. He also has Saturday morning and evening hours which help greatly if both partners work. I could not recommend him more highly. He knows his stuff inside and out.

Allstate has been Amazing. It was like Kismet when they contacted me, because GEICO had just raised my rates. They actually doubled my coverage and lowered my premium. Kailyn has been extremely helpful and so kind. She also helped me cancel GEICO on a 3-way call. Brandon has been very nice and knowledgeable as well. I must say Kailyn and Brandons customer care skills are second to none.I could not be happier with my new policy and my new friends at Allstate.Thank You,Kailyn and BrandonG. Spencer Brown

Brandon and his staff are great! He is very knowledgeable and always explains things in a way that I can easily understand. I have recommended him to all of my friends and family! For financial services and every type of insurance, the Brandon Reece Agency is the way to go.

Brandon and his team are fast and efficient. Takes less than 2 minutes to add and remove a vehicle from your policy by phone, and I had my insurance cards in less than 30 seconds after hanging up the phone. These guys have got it going on!

Brandon and the team are always courteous, helpful and prompt. Many thanks to the entire staff there!

We have been with Brandon and his agency since we moved to Raleigh in September and from day one its been a pleasure. He is a very professional agent and very knowledgable. He answers all calls/emails in an extremely timely matter and is always friendly and personable. I highly recommend Brandon and his agency!

I had been with the same insurance company many years and like most people, I was skeptical to change but the Brandon Reece Agency made me confident in my decision to go with Allstate! The agent is knowledgeable, friendly and experienced with Allstate products so you can trust that he is truly looking out for his customers! Not only is the service exceptional but I saved nearly $100 a year.

Brandon Reece and colleagues are great. Customer service is excellent. Would recommend to anyone in the Raleigh Durham Triangle region.

We called in the morning and by the end of the day we had insurance that fit our needs and our budget. Brandon was great to work with and answered every one of our questions. He was prepared to meet with us and gave us multiple options and adjusted them for our requests. I would recommend him to friends or family.

Brandon is a great agent that always puts the best interests of his clients first. Integrity and a strong work ethic are hard to find today, and Brandon possesses both.

Allstate insurance is a great company and Brandon Reece made it so easy to get renters insurance. Thank you so much for everything they do.

Spoke to agent regarding issues. Agent called to address and handled professionally

Brandon and his team have done an exceptional job of not only providing excellent customer services, but they are an exemplary example of Allstates moto, Youre in Good Hands. Brandon has taken great care of my family and me and we are so very appreciative. We are fans and clients for life!

Ive been with a few other large insurance companies and felt like just a number. Brandon Reece and Eric Mikkelson do everything they can, to make things customized just for me. They take the time to do it right. They make me feel like they actually care.

I always receive great service from Brandon and his team! I highly recommend them!

I am in the process of switching my insurance to Brandon Reece’s AllState agency. Brandon and his staff have been very helpful and made the switch such an easy process! I am more than happy with my service so far! I would highly recommend this business!

We have enjoyed working with Brandon over the last 8 years. He is an outstanding agent always professional, knowledgeable, helpful and quick to respond to questions.

Brandon and his team are truly great! After wrestling with a couple of other groups, now I appreciate just how wonderful they are!

We have been with Brandon and his Staff for years.They are amazing and ALWAYS there to help.

Great agent! Brandon is very personable and always there to answer any questions or concerns. I would definitely recommend Brandon Reece Allstate Agency.

Very customer oriented office! Brandon and his team always take the time to help me understand the whole picture and make sure that my family and I are protected.

Brandon and his staff provide consistent, empathetic support answering questions in a timely manner.

Everything was fast fair and easy! It’s been a pleasure working with Brandon and his agency staff”

Ive never had as much customer support with any insurance company as with Reese and his team, pricing perfect, availability for help exceptional, and overall I believe I will stay with Allstate indefinitely. You have earned my business.

Reasonable rates with excellent service and attention to detail and expedient response time!

I have not contacted this office for anything, and they keep calling over and over, LEAVE ME ALONE!!

Best insurance agency Ive ever had. They are always super friendly and happy to help me with anything that I need!

Awesome customer service was given an amazing deal from switching over from nationwide my insurance went down a lot. Glad that I am a Allstate customer!

Brandon & the Allstate team showed a genuine interest in making sure everything was handled properly when we needed them most. I would strongly recommend Brandon & Allstate to anyone considering auto or home protection.

Lori from Apex, NC: I LOVE to communicate via email; I had a question for Brandon Reece this morning at Allstate and he answered me promptly and with such great news that my broken window would be covered at ZERO cost to me. Thanks Brandon for all your help.

Brandon is an excellent Allstate agent! He made my transition from Ohio to North Carolina much less stressful by helping me with my insurance needs!!

I have been with the Brandon Reece Agency for a long time and have nothing but wonderful things to say about the service I have received. Top of the line customer service! I would highly recommend!!

They were very helpful when someone hit are car in the parking lot, anytime I have questions they are theres for you Peter

Great agency, they actually care about you as a customer.

I have had my investments and Long Term Care Insurance with Brandon Reece and Paul Dowd for around 4 years now and I couldnt be happier.

Brandon is great and saved me money!!

Brandon and his team are the best!

Awesome team!