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Danco Comfort Services
1205 Dayton Dr, Waco, TX 76706, United States
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Danco Comfort Services

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Cy
Review №1

Called after hours, they were there to service that night, another company had told us it could be Monday! This was Thursday evening. Danco technician was professional and had it up and running in no time. Would highly recommend.

Ky
Review №2

The technician (Mitchell) that came out behaved in a professional manner and was very helpful regarding maintenance options for our AC unit.

Ki
Review №3

Mitchell was great! He was very informative about the issues that I was having with my AC unit. He was able to provide insight what it might look like for further repairs and he was even able to come out the same day which was huge greatly appreciated!

St
Review №4

In todays day and age of hit or miss service, you know you will be cared for with Danco. We have had service through Danco before, enrolling in their service plan. I did not hesitate to call them when water started running out of the relatively new micro split and all over counters and floors in my workshop. Mitchell was dispatched and determined the unit had been installed incorrectly. He made corrections, serviced the unit and left me satisfied.

Bi
Review №5

Very professional and fast service and did it right will use again !

As
Review №6

Very professional and friendly. Seemed thorough for the diagnoses and maintenance. GREATLY APPRECIATE their use of shoe covers! I just mopped yesterday and I was dreading having to touch up where they walked but he did great. 😁

Mi
Review №7

Very professional and helpful. Quick to respond to my voicemail. They offer a service plan that seems very reasonable. Garrick was the technician that came out. Very professional and courteous knew his stuff! Did his job with no muss no fuss!

Ri
Review №8

My AC was out and Anthony came over the day I called. Quickly inspected HVAC and gave me his recommendations and cost. Robert and Trey installed 2 days later. Showed up at 8am and installed outside unit, inside air handler and rerouted clothes dryer vent, all complete by 2 or 3 that afternoon. Works great and a beautiful installation, everything neat and professional. They talked me through everything I needed to know about new unit. Awesome work!!

Sc
Review №9

Robert came out and explained how my split system works. He found it low on coolant and he found a small leak in the copper like. He fixed it all and now it’s running like a champ on this hot summer August day! Thank you!

Do
Review №10

After getting the run-around from a couple of other HVAC companies in my area I gave Danco a call and from the very start to the very end they were professional, courteous and genuinely concerned with my situation - the condenser gave up the ghost the warmest week of the year, of course it did. Anyway, Danco had someone at my house the day I called and someone here within a few days to replace the entire 20 year old system at a very reasonable price

Lo
Review №11

I love Danco and before the summer heat kicks in, I have them come out to do routine maintenance on my AC. I do this every single year because I want to make sure my AC is running the best it can for my comfort (and my pocketbook). Tech Robert W. was amazing and went above and beyond. Thank you so much Danco for the service you provide our community and for the great techs that you have on staff!

Br
Review №12

Had the system put in a few years ago by Danco and was super impressed with the company and the quality of the equipment. Storm came through and damaged my system while I was out of town. Called Danco when we got home around 6pm. By 9pm Garrick with Danco had diagnosed the problem, tracked down a replacement part from a warehouse, (that I think was already closed for the day), had the part installed, and had the AC running in time to cool the house before bed. Will continue to use danco. Will tell all my friends. 10/10. Thanks again!

Me
Review №13

The technician was professional and polite. Didnt try to recommend stuff I didnt need. The company reached out to me early in the morning after I sent an email about my AC not working. I was appreciative of their quick response.

de
Review №14

Anthony came to our house and explained everything we need to know about putting in a new system...very professional..knowledgeable. installers very professional. ...Great customer sevice for all..Anthony very prompt in returning any calls we need to make to him..

Le
Review №15

I cant say enough good things about my experience. Robert was very professional and knowledgeable. After figuring out the motor on the outside unit was bad, he replaced it and found the new one was running hot. He went out of his way to go get another new one after already working in the heat. He got everything fixed and working great. Definitely going to use them again.

St
Review №16

Garrick was Great! Told us why we were having cooling issues. Even shared what he was doing while he was doing it and gave us a few tips on some preventative maintenance!

Pa
Review №17

The technician was wonderful. He explained the problem to me and the cost up front. He completed the work in less than 45 minutes. We cooled down in no time. Will recommend this company to others

Ro
Review №18

Timothy and Garrick were about the friendliest people Ive met lately! They worked quickly and efficiently, and our house is alread cooling off nicely. If you need a new a/c, call these guys!

Ru
Review №19

Unit detected an issue and cut off. Called service nbr and Mitchell McIntosh called back and we told him of issue and he said he would be here in 30 minutes and he was! He rebooted the unit and made sure everything came on and working. Very prompt and efficient service. He said it could have been a computer glitch and caused unit to shut down.

Tr
Review №20

I called after hours and they showed up and fixed my issue quickly and professionally

Je
Review №21

From the initial meeting, they were very thorough, professional, and answered all of our questions and more. Came prepared with photos and information on several different products. Highly recommend this company to anyone looking for HVAC services.

Je
Review №22

Anthony was friendly and professional. Was able to give me a couple of quotes and i will be using Danco to have my ac zoning done

Em
Review №23

Mitchell McIntosh showed up right on time was super efficient and fixed the problem in a jiff! Also was understanding about not wanting to pursue some of the higher priced items on the list. Great service!

Ta
Review №24

Great customer service and reasonably priced will definitely use again, they were helpful and patient with AC issues I was having.

Ro
Review №25

Danco replaced my old unit with a variable speed unit. It is much better than the older models which have one speed. So quiet you dont notice blowing air through ducts or blower motor noise. The temp control is so much better through out the house. The Danco employees were very efficient and pleasant and helpful. Thanks to you all Danco employees.

Me
Review №26

Danco replaced out 20+ year old system in 2016. From the initial consultation with Anthony through completion, their employees were knowledgable and courteous. Our energy bills decreased significanlty the very next month. Highly recommend.

La
Review №27

I called today in the worst weather I have seen in Central Texas in 52 years. Very responsive and a quick call back on a Sunday. Mitchell came out and made sure my heater was at its best. Even had the part in his truck. I gladly signed up for the Platinum Comfort Club and plan on being a customer for life! It is so good to find out that service this good still exists.

Ke
Review №28

Could not be happier with our new heat pump. We had a 25 year old heat pump that was ailing before the historic freeze storm and had the new unit installed a week later. No more noisy equipment (inside or outside) and no more non stop running of the equipment, just consistent air flow and desired temperature with very little use of compressor (anticipating major reduction in energy bill). From our initial visit with Anthony to the installation by Timothy & Jeffrey every aspect was handled professionally and with 100% expertise. Yes we bought a Cadillac and it was expensive but we are completely sure we made the correct move. Call us in August and next February and we are positive that we will feel the same. Kent & Susan

Ke
Review №29

We arrived home early this morning from a trip to find our A/C not cooling. We called Danco and they were on sight within an hour.Our technician was Mitchell M and he was very thorough with what the problem was and was courteous and professional!!Kenneth M

Gr
Review №30

Garrick from Danco came by and helped us when our HVAC unit started leaking water in our attic--he got there fast and got the issue resolved so we could have AC back on that night! Thanks again!

Te
Review №31

Our technician, Cody, was excellent. He was polite, efficient, and helpful. I had some questions that were answered well. Danco has great products and wonderful service. I recommend the ComfortClub that keeps our system checked and provides other special services as well.

Ka
Review №32

Garrick was great! Fast, super polite and had my air cooling again in no time!!!

Mi
Review №33

Garrick was awesome. Knowledgeable, good salesman, and great with the cats!

Ja
Review №34

Mitchell came to my house to do a safety inspection on the AC system. He covered all my questions very satisfactorily. I was very pleased with the work performed. I am glad I chose DANCO!

Da
Review №35

Great service and the tech that came out was really polite and helpful.

Do
Review №36

Weve had DANCO out a couple times now and the service is always courteous, professional, and helpful. Shout out to Mitchell for doing such a great job!

Mi
Review №37

Love this company! As the Facilities Director of large campus with multiple buildings, I can call and get scheduled within a day and they take care of me and tell me what they did and recommend upcoming things to watch for with my several units. Thanks Danco!

he
Review №38

Thanks Garrick for paying attention to details great job!

St
Review №39

Did a fantastic job. Arrived quickly. Tech (Mitchell) solved and repaired the problem quickly. Would definitely recommend to anyone and we will use again.

Kh
Review №40

Im please with the assigned technician name Mitchell McIntosh. But our system isnt back operations yet because of waiting for ordering parts. Hopefully Mitchell will be back to complete his job for full credits on reviews. Thanks for your services.

Ch
Review №41

Company was very quick to respond to service request. The tech was very good. They got the job done very fast and got our heat restored. During this horrible winter storm.

Ma
Review №42

Smart friendly tech - Robert

Sa
Review №43

Our heating problem arose on the coldest day of the year since January, but thank goodness Danco was able to schedule a service visit on the same day. Coming from the East Coast where heating is primarily either gas or oil, we were not familiar with the electric system in our home. Mitchell did an excellent job of answering all our questions and giving us useful information on the care-and-feeding of our unit. Our problem seemed somewhat unique, and Mitchell looked at it from several different angles to solve it. (As Mitchell suspected, it turned out to be the electrical panel and not the HVAC.) We appreciate the time and effort Mitchell took in assessing our problem and performing the overdue routine maintenance.

Je
Review №44

Our service tech, Mitchell, was very helpful, knowledgeable, and professional. He provided additional useful information regarding our units.I will request him in the future.

Ev
Review №45

I called Danco for estimates on a new HVAC system. Anthony came to my home and thoroughly checked to see which would be the best system for my house. He gave me options and thoroughly explained the options. When I make my decision, I will feel confident that because of Anthony’s guidance, I have made the best decision!l for my new HVAC system.

Sa
Review №46

Love this company! I highly recommend them for all your HVAC needs

St
Review №47

Tech arrived at scheduled time and was very professional and thorough. Explained needed repair issue and provided accurate quote. Consistently pleased with Danco’s services and personnel.

Rh
Review №48

I live in an apartment complex that uses Danco for their AC work. A new unit was installed a month after I moved in. The unit is so quiet, the AC gets cold, the heat warm. The fan never cut off, however, and the AC would pull down 4-5° lower than the temp requested, the heat the same. They sent out the most awesome tech who had to call the manufacturers tech support to reprogram it.He must have spent an hour on the phone. He got it fixed and its perfect! They are totally AWESOME.

Da
Review №49

Overall good experience, technician on time, called ahead of appointment and resolved issue in timely manner

Co
Review №50

Robert Westmoreland was amazing. So knowledgeable and got our heat problems fixed and house warm in no time during the crazy freeze. He was very professional. Thanks Robert!!!

sc
Review №51

Good morning. Just a concerned citizen. Not wanting to getting anyone fired. One of your trucks went around a stopped school bus while the children were being dropped off. He had no idea if a child was going to go in front of the bus. If they had he would ran over them.

sh
Review №52

Anthony came over to explain the estimates for ductless and conventional heating/AC systems. He was patient with our questions and change requests. The discussion compared the benefits and expense of each system. He was thorough without being pushy.We enjoyed the visit and are seriously considering using Danco.

de
Review №53

Robert Westmoreland was very professional and nice

Ch
Review №54

Very nice and explained everything to me.

Di
Review №55

AC went out while I was in the hospital and young grandson was visiting. We were fortunate to have Danco available to come. The repair man came at 8:30 pm! Was fast and efficient

Va
Review №56

Mitchell did a great job of diagnosing my heating problem and gave me a couple of ways to fix it. Great job. Thank you

Na
Review №57

Anthony came out to give Estimate to replace my old unit

Da
Review №58

Looking for duct cleaning service. Danco was extremely overpriced compared to other services. The fact they outsourced this service to a third party was a deterrent. Estimator was professional and courteous.

Le
Review №59

We hired Danco to install a mini split system in our guesthouse. Anthony, Jeffrey, Tim & Trey did the work -- very professional and thorough. We are very impressed with Danco and will call them again.

Ka
Review №60

Our experience with Danco has been great. They gave us so much information. Anna outlined the whole process and Anthony was very thorough with his estimate giving us the best option. Both have gone above and beyond!

Pe
Review №61

I am glad that I found this company. I had a good feeling and I did not get disappointed.The cost for installing a new HVAC unit was well below the competition.They kept the time frame. Im very satisfied with the workmanship.I can strongly recommend this company.

Ma
Review №62

My AC was fixed within an hour and a half of me calling Danco. The technician, Mitchell, was super friendly and responsive! Especially considering that I called around 10pm, it was reasonable priced and stress free! Such a blessing to have the problem fixed so quickly!

Li
Review №63

My husband and I worked with Anthony, Tim, Cody and Mitchell on our recent install of a new HVAC system and also issues with our 1-1/2 ton unit. They are all highly professional, took the time to explain what they were doing and answered any questions we had. Mitchell came out yesterday to check out our 21-year-old system and notified us about why the system was having problems cooling (besides its age). He gave us options and then proceeded to do the work. They are not pushy and appeared to be honest in their assessment. We appreciate their work!

Er
Review №64

Robert did an excellent job getting our air conditioner running again. He showed me steps for maintenance I can do, then made the necessary repairs to get us going without overselling various other repairs. He even showed me what to look for in the future that might become an issue. I’ll definitely use Danco again!

Sh
Review №65

Mitchell McIntosh was great. He repaired our unit and was such a polite young man. We really appreciated him. Thank you Danco!!

Br
Review №66

I am someone who appreciates dependability, honesty and professionalism. Danco has, so far, proved to be all of those things. From the time I initiated contact each member of the team (Anthony (Sales) and Jeff and (Installers) have been responsive and professional. Appointments were on time and promises made were promises kept. Ive never bought a system like this before and I cant compare prices because I only got a quote from Danco, but I know the Trane reputation and feel like I made an informed decision to go with a GREAT company.

Di
Review №67

Mitchell Mcintosh came out on a Saturday and got our AC unit running well enough to make it through the wait for new parts. No one has ever offered to help us like that. He was a life saver. Smart, caring young man and He knows his stuff. Hope we can get him again. This company puts the customer first and I will never use anyone else from now on. Got a good price too. Just call them.

sa
Review №68

Fast, Friendly, and Professional!

Ke
Review №69

Mitchell and Garrick did a great job.

Al
Review №70

Love that Mitchell took the time to explain the process of diagnosing the problem and all of the options before starting work. For all of you clean freaks out there, the guys slip on boot covers before coming inside your house! Good service and no mess. Thanks Mitchell!

Mi
Review №71

Danco services was great! Mitchell and Anthony came out and were able to solve our problem. Highly recommend them for all your HVAC needs!

St
Review №72

I needed am estimate. The technician was very knowledgeable, polite and helpful. Im considering my options at this time.

Sa
Review №73

David came out to service our unit and he was very thorough in his evaluation. He let me know exactly what was going on and took the time to explain what was needed and options. We have been very happy with the system that we purchased from them and the service that they continue to provide.

TJ
Review №74

Robert Westmoreland was very polite, professional, patient, punctual and efficient. He had to acquire some specific parts, but was back in 24 hours and even worked after dark until nearly 9pm to get the job finished. He took the time to explain the repair issues and our options from cheapest strategy, to addressing likely breakdown issues in the next couple of years, to full replacement with a new unit. I would definitely use Danco again and ask for Robert.

Sa
Review №75

Fabulous job done by this company. Mitch was wonderful on March 2 giving great advice about what we needed. Anthony came out that Friday March 6 and went over every detail on a new system we needed since our system was almost 2 decades old. Today March 11th, Sammy and Tim came out and did outstanding work on our beautiful system it works great and they even made sure I could keep the thermostat I wanted. Theyre a very professional respectable company! Use them!

Da
Review №76

We had a 3 zone system installed on our existing AC system. Tim and Tray both worked professionaly and completed the task in one day. We can finally control the temperature in any part of our house. Work was done as scheduled and as designed. Great company to work with.

Ha
Review №77

Mitchell McIntosh was super professional and explained everything he needed to fix. He was on time and worked fast to diagnose the issue with the system. Highly recommend Mitch!

Ti
Review №78

AC went out on a very hot holiday weekend. Was worried it would be a long while. But when I called Mitchell was at my door faster than I could have hoped for and found and fixed the problem within the hour. Very satisfied with everything.

Li
Review №79

Danco Comfort Services came to our need again in their fast and reliable manner. Thanks for ordering the condenser outside water cover. It is great did not know that was out there. It is great and thanks go out to the service tech Mitchell McIntosh. Thanks again for helping us. Tom and Linda.

Ch
Review №80

Excellent service. Knowledgeable and courteous technician.

Re
Review №81

We replaced our old central air conditioning unit, that really was not keeping the house very cool, with a Trane Heat Pump. Danco Comfort Services Jeffrey Hartley, Timothy Lankford and Samuel Sutton suppressed our expectations. They were in and out in half a day and we are really enjoying this cool air. Thank you for a outstanding job! We highly recommend Danco Comfort Services for all your air conditioning needs....Louis and Reva Pickering

Co
Review №82

Awesome experience. Robert was very knowledgeable, informative, polite and professional. I will definitely use Danco again. Thank you so much!

Ro
Review №83

Mitch was awesome! Clearly explained out options and went out of his way to help us determine the best for our family. Hes always welcome back into our home!!!

Do
Review №84

Mitchell had me cool air in one hour on the hottest day of the year. Thank you ! Robert helped me a month ago 😃

Sh
Review №85

Our service guy Mitchell was great... So happy with the service we received.. will definitely recommend.. 😊

li
Review №86

Very professional ... was impressed by all that Anthony did in his evaluation of our home in order to put together the best central heat/air unit to replace our old one with new energy efficient Trane.

Lo
Review №87

David Kampfhenkel came out and did our bi-annual system inspection. He is a delightfully friendly yet confident and respectful professional, with whom we have worked before. He took plenty of time and paid careful attention to our particular needs. I would certainly recommend Danco on the basis of the service quality which David provided to us.

Ru
Review №88

No, I didnt go to your place, Mitch came to my home for the 6-moth service on my unite. He was so professional; I heard sounds that Id never heard while he was servicing my unit. He gave me his honest opinions about the unit, which I appreciate, and I gave him my honest opinions. He is very professional, and may God bless him, your company and keep you precious one safe.

mi
Review №89

Response was great. Came on Easter Sunday to repair heating unit. Technician was Mitchell. Very professional and knowledgeable. Would highly recommend.

Vi
Review №90

Anthony came to our home to give us an estimate on replacing our unit. He went beyond what was expected. He climbed in our attic and took pictures of some problem areas and explained solutions. Out of 4 bids he gave us the best price. Tim and his crew came yesterday to install the unit even though it was a rainy cold day. Very nice and professional men who worked really hard to get us some heat back on. Highly recommend Danco!

Mi
Review №91

Arrived on time and never wasted a moment while installing my new system. I can really tell by the finished install that these techs take great pride in their work. The area where they worked inside the house was cleaner when they left that when they started. I highly recommend Danco for all AC needs.

Su
Review №92

Mitch McIntosh came to do our scheduled a/c check and maintenance. He was respectful, professional, and efficient. He answered my questions, and I trust that he did an excellent job! He replaced a part and offered a surge protector and a replacement unit (unit is 13 years old). Thank you Mitch and Danco for taking care of us!

Ya
Review №93

The serviceman was through and inconsiderate of our financial situation. He offered several plans that we could use to get what we needed done. He called before coming. he was finished in one day though several things had to be taken care of. I told her like that and Cole they always do a really good job.

Je
Review №94

I had a wonderful experience with Danco. They returned my overnight phone call before 8:30am and were out to repair our A/C by 1pm. Our technician, Robert, was super helpful, kind and knowledgeable. He basically changed my life!

ca
Review №95

I am a first time customer. I called this morning and spoke to Anna. She was very nice. I was told that a technician would arrive later in the day. My technician showed up earlier than I anticipated. David was my technician. He was very friendly and very informative. He went over everything with me including options that were available to me. Would highly recommend Danco.

Br
Review №96

Mitchell and Ashley were very professional and had excellent customer service. Everything was explained in detail and I was given many options to choose from. I will be calling Danco again for my future A/C needs.

Ki
Review №97

$326 charge for leak search found fan/blower was set on 3 ton and not on the 5 ton unit we have. Was told that was good news because the setting gave false readings of a possible leak and probably was not a leak. Since you installed the blower, who do we think had it set that way? Did we actually continue the leak search? What were the results? Or did we stop and continue just to charge us?

Be
Review №98

Very good service employee very kind and friendly nice to have good customer service

Bl
Review №99

I needed a mini- split a/c installed in my garage. I contacted 5 different contractors for estimates, and Danco was by far the lowest. Not only that, but they coordinated both the electrical and the attic insulation (which was included in the bid). Anthony and Timothy both did a great job - on time, as promised, perfect install. I could not have had a better experience. And no, I’m not friends with the owner - this was just an exceptional experience.

Am
Review №100

Jeff offered us excellent service. He walked me through the steps he took and showed me how to adjust setting on my thermostat for my specific needs. He was super friendly and kept inviting my family over for Christmas Eve dinner. By far the best looking Danco employee I’ve seen. Must come from an all around good looking family. Thanks again uncle Jeff!

Information
66 Photos
100 Comments
4.9 Rating
  • Address:1205 Dayton Dr, Waco, TX 76706, United States
  • Site:https://dancocomfort.com/
  • Phone:+1 254-230-4537
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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