We have been a customer since 2009. Our technician retired so a new technician was assigned to the Windsor area. It would take our previous technician approximately 45 minutes to do our inspection outside and inside. The new technician does the outside and inside inspection in approximately 15-20 minutes. He comes in our house with no shoe coverings after inspecting under our house where the previous technician never stepped in our house without putting on shoe covers and coveralls before going under house. Ive never seen the new technician put on a pair of coveralls. Also if we had a problem with ants, our previous technician would go outside and find out where they were coming in at and put down some chemicals. The new technician was informed we had ants and we were just given bait traps to put on our kitchen counter that we could have bought from Lowe’s. Once he leaves, I have to go around the inside of our house snd wipe up the floor and the baseboards because there are puddles on our floor and the chemical is running down the baseboards. I have almost slipped a couple of times on the floor due to the puddles of chemical left on our floor. Also, I have to wipe off the bottom of the cabinets because the chemical is running down the cabinets. I have had to wash curtains because our curtains were also sprayed and the things in our laundry basket was sprayed as well. Numerous calls have been placed to the service manager and owner informing them of this unsatisfactory service we were not happy with. Pictures were sent to the owner in the past and he stated that the chemical should not be sprayed that heavy. We asked that Reliance does not send that technician back to our house. My husband was told the beginning of this week that they were working on rearranging some of the technicians schedules so they could send another technician out which he has been to our home before and did an awesome job. However, today my husband received a call stating they have decided not to send another technician out to do our inspection and that the technician that sprays everything is the one for our area. I would not recommend this company because obviously they don’t care about their customers and they continue to condone the way the technician comes into your house with no shoe covers and the way he sprays everything even the things on the floor or close to the floor. They do not take the customers complaints serious at all nor do they try to rectify the situation.

Great company., always friendly and prompt, with great customer service. Rob Rodriguez is very professional, courteous and always on time!

I would highly recommend this company to anyone looking for a pest control company. Ive never had a negative interaction because theyre always prompt and professional and let me know when theyre coming ahead of time. Every time Dan shows up for a quarterly appointment he checks with me to see if there are any issues or questions. Great overall experience every time.

Those people would be dangerous if they had a little customer service sense.Don’t bother, they don’t value customers and obviously don’t need your business.Despite my husband and I being loyal customers for close to 10years, we were treated badly, lied to and when we raised concerns and disputed a bill, no room for negotiation or even discussion!!!Bad business practices...

Rob was very friendly and informative of what he found. I have been using this company for about 8 years and I have been pleased with them.

Reliance Pest Control is the best! I have been with them for over 3 years. I would never switch to anyone else. The staff is so friendly and ready to service your everyday needs. Demetrius is the very nice gentleman who comes to spray everytime for us. He is so sweet and very respectful. He is like a son to us! If you want a great pest company call Reliance you will be glad you did!Sandy Brown

Great service and the occasional visit when needed, and they do a really good job.

Jeremy is awesome! Whole company is great and 100% effective!

Doug is the best! We had some ongoing pest issues and Doug helped to eliminate them. We are now on a quarterly plan at a reasonable cost to help contain the issue. So far problem free! Very easy to schedule appointments and work with the home office.

A great group to work with. Excellent quarterly rates with stellar results. I was continuously pleased with the representative and the service they provided. If I ever had an issue or concern they were quick to assist and always arrived on time. I recently moved out of the area and will really miss having these guys around.

I dont have to call them when its time for them to come out they call me

They take good care of our home.

We have been with Reliance for the past 12 years and cannot say how happy we are with their services. We use them on both of our properties, and have never had to even think about calling another company. Only twice we have had to call for a re-spray and that was because we had spider issues that needed a stronger solution. From their office staff, to Dan who works his butt off ensuring that the property is sprayed properly, this company is amazing. Our family will never switch pest control companies.

Excellent service! Very friendly staff. Wonderful customer service!!

Great company. Always friendly and prompt. Prices are fair and industry average. Took care of water bugs.

Great service. Our serviceman, Dan, is very helpful and willing to go above and beyond to help with pest problems.

The service is the best out of all the others we had in the past and always on time.will explain what they are doing and if you have a question they are always willing to answer it . Thank you from the RICHARDSON FAMILY PORTSMOUTH VA

Great business, Great Service!

Always on time with great customer service.