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Skymart Auto
3096 S Lynnhaven Rd, Virginia Beach, VA 23452, United States
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Skymart Auto

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Mi
Review №1

Do not take your car here for an inspection. You have been warned. They failed me and told me that my brake shoes needed adjustment, I needed both front strut assembly, I needed a new dog bone assembly mount and after they did that they would have to do a alignment, and I couldnt have my parking sticker on my front windshield. If they would have fixed it my total would have been $975. I never had a problem with my car and it ran perfectly fine, so the next day I took my car to get inspected somewhere else. The mechanic saw the notes from the last inspector and said that he could not find a reason why my car would have failed the inspection, it passed and I saved almost $1,000. Would give them a zero star if I could.

Ju
Review №2

State inspectionI was very pleased with the professionalism of the mechanic that handled the state inspection on my vehicle. There were two issues found and he(Mel) explained them in detail. I accepted the failed inspection, corrected the issues then went back to get reinspected. Mel saw that I corrected his findings and issued my sticker. I will return to thus shop for future services.

Mi
Review №3

They gave me a good price and had me on my way in no time. Very pleased with my experience here and will be back for future needs.

Mi
Review №4

After I had recently changed the brake pads for my car, two monthly later I took the car in for a State inspection, they failed my car for having thin brake pads all around……very dishonest shop would lie to make money. Very disappointed, when I told them on the phone the brake pad were recently done they just hung up on me.

He
Review №5

Went here for state inspection because my regular shop was booked up. They got me in at a decent time and were very professional. I had a few issues with my vehicle that needed fixing in order to pass which i already knew about so it was no surprise. They even brought me out into the shop and showed me which is something most places dont do. They gave me a good price and had me on my way in no time. Very pleased with my experience here and will be back for future needs.

Er
Review №6

Very friendly. I did blow my engine but they gave me the news in a very nice way.

St
Review №7

Quick inspection, Ive been going here for years.

Na
Review №8

Fast oil change. Nice and clean place, received great service both from the gas station next door where I dropped of the keys before the garage opened and the garage itself.

Be
Review №9

Love this store. Employees are very Friendly and Personable.Im Always greeted with a smile.Thats Awesome 👌Customer Service.

ro
Review №10

Very professional service. They showed me what was wrong with my vehicle, explained everything, and gave me competitive pricing. I appreciate the time and effort because as a woman I tend to ask alot of questions and they were very understanding.

Se
Review №11

The work is excellent and their prices are outstanding!

Ar
Review №12

Highly recommend 😊

Sa
Review №13

Amazing services.

St
Review №14

Well done 👍

Am
Review №15

Don’t go there for any service . Worst place . If I can give 0star I will do it . Yesterday I go to there for state inspection. They charge me computer diagnostic fee for $124.23 .(state inspection anywhere is $20)?and they failed state inspection.one man say I need repair for wiper motor . cost me 200+labor100. And went they done everything. I look the bill is 550. Is double price . Over charge me . Absolutely Horrible services . Never go back again .

vo
Review №16

DONT GO HERE. If I could give 0 stars I would. I used to always take my car here, the last 2 times they have FOUND b.s. reasons to fail my car for inspection. This last time, they called me with 2 items when I explained that they were wrong and looked it up. He calls back and says oh he found something else, since it was something i couldnt check myself I had the work done. But its total b.s. it seems like they HAVE to find atleast 500 bucks on your car each time. I will never go there again. Your crooked ways have lost a customer and I will tell everyone I know not to come there.

He
Review №17

I took my Toyota RAV4 in for a state inspection, and was called shorty after saying there was a loose ball joint. The technician quoted me $486 to fix it up so that it could pass. I felt a little off about the situation- so I brought my husband (who is a retired Toyota Master Technician turned Matco Tools Franchise Owner) to come look at it before I agreed to the work. He looked it over with the technician and it took less than 10 minutes for them to drop the price from $500 to $20. I got my inspection sticker with an apology. The technician was professional when his mistake was pointed out, but did use the excuse that he was the only guy in the shop and couldn’t shake the wheel and see at same time. I thought that was a terrible explanation for something that would’ve ended up costing close to $500 at the end of the day. I hope they be more careful in the future, and realize that inspector licenses can be revoked if someone has the time to get a state trooper involved.

Ma
Review №18

Good jobs

R.
Review №19

Highly recommended

La
Review №20

Its absolutely amazing how many defects they keep finding in my truck. 3 years ago, I had a defective headlight(true) and they offered to replace the bulb. No harm,no foul. It wasnt until much later that I noticed that they misaligned them so the one was much higher. Last year, they quoted me because of some fluids and tires roughly 1K. I went to the people I normally use and the price was 1/4 their quote. The only reason I dont use my people is because they dont do inspections. Not sure about other services, but if you can help it, dont use them for inspection.

Le
Review №21

Clean, well stocked, well-lit. Not to mention the people who work there, are professional and polite.

Tr
Review №22

I was in a pinch and needed my inspection done. I had been to 6 other places this morning and everywhere was booked. I had to wait for my car and this place saw me right away so I could take care of all my other urgent needs. While I waited, I was blown away by the kindness every employee showed to everyone that came through the doors. Highly recommend

Da
Review №23

Great staff, very helpful

Ge
Review №24

I would give this place negative stars if it was possible. Went in for a state inspection, failed for 3 different things. THATS NOT THE ISSUE THOUGH! While the where doing the seat belt check on my back seats the broke the release mechanical latch, they didnt tell me about it, and this morning they of course deny that that caused the damage.I was going to have the truck repaired by them, but not now! I wont even buy gas there any longer.

Ca
Review №25

This is and has been my go-to place for repairs. Mike, the service manager, has a team of top notch technicians. I knew him about eight years ago when he managed this shop and was so glad to see him back about two years ago. Havent taken my car anywhere else since. They will explain your defect and repair to you. They will do their best to accommodate your schedule. The shop and lobby are clean and organized. Finally, Mike will do his utmost best to shop for your parts and keep your bill down. Go see Skymart Mike today!!!

Mi
Review №26

Ive taken two different cars on two separate occasions, Mike and his team have always been Courteous, Professional and Honest. All jobs were done well and I have no complaints.

Ch
Review №27

When I went to get my car fixed here I had a great experience. Several months ago I went to take my car in to have it looked at just for a regular checkup. They didnt find anything wrong. I am glad to know that they will not try to find something just so they can get paid.Several months later I returned to have a noise checked that my car was making they gave me the insight that I may want to upgrade to ceramic brakes over the lower quality composite brakes I had due to the fact that they were already worn about half way. Since I already had been looking into getting ceramic brake pads I had them do it. In addition to finding out that the pads were more than half way worn and should be upgraded, they found that one of my front sway bar links was completely broken so I had them replace it.Not only were they able to find what should be fixed and improved on my vehicle, they are honest. A day after my sway bar link was repaired, my car started making noise due to a sway bar issue. When I took the car back in to have them look at it, they found the defective link that they installed and replaced it, free of charge.They are a great business who doesnt try to find things to charge you on and if one of their parts fails, they will gladly replace it free of charge. I would definetely recommend them.

Da
Review №28

Great quality service by the team! Mel inspected my car for my car inspection and made the process quick and easy. He even helped in explaining some additional questions I had and can definitely tell he knows his stuff! I highly recommend! Great job!

Ma
Review №29

Great and trusty auto work. Nice friendly staff and they get right to the problem and fix it. A mechanic named Mel found the problem quickly and explained what may have caused it and what he needed to do to fix it. Awesome job guys, so glad to have my Truck back and running, without going broke. Highly recommend these guys.

Ra
Review №30

I have always found the staff knowledgeable, friendly, helpful, courteous and honest. Especially Mel the State Inspector always take the time to explain what repairs are necessary [and why] to pass inspection. I trust him and I highly recommend his expertise on what needs to be done on my vehicle. His thorough inspection helps me to have a peace of mind knowing that my vehicle is safe to drive.

Ma
Review №31

They do good work. Repairs all our company vehicles. Reasonable pricing.

Ma
Review №32

They open earlier than their posted time so that they can line up the work flow, got in and out quick, nice and friendly.

Kr
Review №33

Every year, I come here to get my inspection done. Mel is very knowledgeable and considerate. He will breakdown my inspection results for me regarding what has passed, what may need work soon, and the services they offer to help.They are also my go-to for maintenance. I had a flat and they patched up my tire in no time. These guys know what they are doing with reasonable prices.I highly recommend Skymart!

Ra
Review №34

Absolutely great experiences here! Extremely honest and quality work. I had my brakes fixed about a month ago, and they did a great job for a reasonable price. Today I was nervous because my car didnt start once, so I decided to take it in. They did a full inspection and found no mechanical difficulties. It would have been easy for them to say something was wrong and charge me for it - I really dont know much about cars. Instead, they were honest and didnt charge me for anything. I really appreciated the integrity!

Cr
Review №35

Excellent service, extremely fair rates, and honest. I needed some work done so I could pass my inspection, and they were up front and quick, and the mechanic even handed me a bottle of cold water and talked to me directly about what had been done. They were friendly and didn’t treat me like I was an idiot just because I’m a woman - which unfortunately happens a lot when it comes to cars. 10/10 will definitely go back again.

Co
Review №36

The help is nice and knowledgeable but the owner is very rude. I wouldnt recommend getting your auto worked on there. Lots of manager changes as well.

Ju
Review №37

Good customer service. Came in for a state inspection and once my car in in their garage it wasnt too long of a wait after that. Previously went to a Midas and they told me I would fail for my A/T tire but I had no issues here. Third year in a row going here and have had a good experience with them.

De
Review №38

Amazing customer service! this Sky Mary wasnt crowded they had my car in and out in less than an hour, i went in for a oil and I was in out, when I came in I was greeted well with a smile and felt comfortable.

Ra
Review №39

Went and got an oil change here while i was in town, the customer service was great. It was my first time coming in for one so i really appreciated the help and advice Delvin gave me, it made me feel a lot more comfortable. Keep up the good work! Definitely going back here next time i need something done.

Ro
Review №40

Its hard finding an inspection station that you feel comfortable taking your car to but I got to say it when it comes to skymart auto I really feel that you can trust your car with them the staff is very knowledgeable and friendly so for whatever service that you need keep skymart Auto in mind

As
Review №41

I have recently moved back to the area and this shop is close by so i figured i would give them a shot. very friendly staff. the tech sean that was working on my car was very knowledgeable and walked me through what was going on with the repairs. will definitely be back and recommending this shop to everyone!

St
Review №42

The guys here are very nice great customer service with the guy in the office also with the tech named heath who worked on my Civic was truthful and very helpful ! Highly recommending heath to others! Thank you for the wonderful service!

Da
Review №43

Dont go there. They quoted me $500 for repairs on a inspection. I spent 20 bucks on light bulbs from the auto parts store and explained to them that there quote was outrageous. The customer service answer was well I didnt know about that.

Go
Review №44

Being a woman I know people think I am an easy target but not here. They always explain everything & show me exactly whats going on. I would refer them to everyone!

No
Review №45

Excellent place to take you car!!! Mel has done my car inspections for the past few years. Got me safely back on the road quickly! Highly recommend.

K_
Review №46

Excellent customer service! Went in for an oil change. Great prices, will definitely be going back!

Ta
Review №47

I came in for an oil change and tire rotation. Amazing customer service. Devlin was very helpful, and answered a bunch of questions for me. Will definitely be back.

Fa
Review №48

First visit...state inspection was done efficiently and with great results...recommended brake pads and tires and got a VERY fair price for both. Would highly recommend for excellent service and costs.

Ch
Review №49

Amazing customer service! This place truly cares about their customers! Keep up the great service! Thank you! 👍😊👍

Ch
Review №50

Went in for an oil change, fix a highbeam, and get an inspection done. Total came to $134 great deal right? About six months later I started having severe electronic problems with my Jeep. I wound up spending over $3000 to get these electronic problems fixed. The car was running fine up until I brought it to Skymart do not bring your vehicle here for anything! The price is cheap because the quality sucks.

Mi
Review №51

Skeptical at first, since I needed my Dodge clutch to be repaired after being scammed from a c-list troll. But after meeting with crew and a set timeline of when parts will be in and a repair end date was set. Very impressed- they delivered amazing service and will come back for check-ups or minor tunings for sure.

Je
Review №52

Came here to get my brakes looked at. It turned out to be a place that I will continue to come. Heath and Sean were knowledgeable and did not treat me like I was dumb because I’m a woman they treated me with respect and answered all my questions. I will be recommending this place

Re
Review №53

I love skymart everyone is so professional they are always on time with fixing my car... Armond and his staff are very nice and welcoming... AND THERE GAS PRICES ARE WAY CHEAPER THAN THE 711 RIGHT ACROSS THE STREET FROM THEM!!!!! Awesome place!!!!

Je
Review №54

Awesome place to get an inspection done. Fast and super friendly staff. Two vehicles taken. About to call them now for something else

Al
Review №55

The only reason why I give this a star is because the guys were genuinely nice but the business here is terrible. I have had shaking on my car whenever I’m at a high speed and need to break, I brought my car into them and said I need an oil change, and an alignment and to figure out whatever may be causing the shaking. I’m informed that the shaking is my control arm and the total for all the work I needed done and labor would be $680. Now idk who has $680 laying around but I don’t. So . The man at the desk informs me that if I get approved I can do a financing program. So fast forward I get approved I pay $160 down and now I’m making payments. I pick up my car and about 2 days later I notice my car is still shaking. I call them and let them know that hey I’m still feeling the shaking and now the front of my car sounds kind of loose when I go over bumps and what not. “Oh okay bring it back in and we will take a look at it” 😒 so I brought it back in her a call and they say you are good to go everything is tightened looks 100% good. Uhhhh negative. After I got my car back AGAIN it was STILL making the noises and doing the shaking. This time I contact the owner who informs me that I can bring it in to her looked at again and they will help me their sorry and whatnot. SO I get a call and I’m informed that I need a new sway bar, rotor and breaks and that may actually be what’s causing the issues but it would be $480. Here’s my thing and correct me if I’m wrong. I paid and am still paying $680 for an issue I asked to be fixed and they want me to pay $480 to fix other parts that MAY be causing the problem 🤔 the alignment and oil changes I needed for sure but the shaking I needed fixed as well. If I paid let’s say $500 to fix the shaking issue should it not be fixed ? Why are you trying to charge me more to fix the issue I asked you to fix the first time? So here I am with a car that still has issues but I also have a $680 bill to pay. I will be taking my car to get further looked at and they will also let me know if that control arm was even replaced or even a issue. ( oh little side note I had both of my control arms replaced in 2017 not sure if they wear and tear that quickly but) I am so sick of just because I’m a female and may not know much about cars these service places try and get over on you. You go to one they tell you $600 go to the next and they’ll tell you that’s not even what’s wrong or side we can do it for $40. I feel very disrespected and honestly don’t know what I can do to fix this issue. I basically have to deal with it which is terrible. Not to mention PSA by the way !!! They don’t inform you that the financed loan of not paid off within a certain time collects 199% interest. Yup you read that right 199%. I will never get my car serviced here again. Sorry for the long speech but I suggest you really find another place you can TRUST to do your car.

Ce
Review №56

Dishonest people and my car sounds worst than what it did when I took it in.

Jo
Review №57

I dont know who their new inspector is but he acts like gods gift to cars. Get a life man. I dont know how well the mechanic shop is but I recommend to take your car somewhere else for vehicle inspection. I will no longer give them my business. VERY POOR PEOPLE SKILLS.

JB
Review №58

Indian River location: The mechanic / state inspector Joshua tried to scam into getting the control arms replaced at a cost of 1393.90 in order to pass inspection. This occured on 4/5/19. This same situation occurred to another customer about five months ago. Do you see a pattern here? I have had two mechanics tell me the control arms are good. I have the evidence and documentation to back up this allegation I will be talking to the owner of skymart. I hope he is not part of this con. A refund of my 20.00 for the failed inspection is all I want. I will be telling everyone I know that skymart is a corrupt shop. Additionally I will be contacting the state

Da
Review №59

Failed my car for inspection. I was told the front bushings on both sides were literally cracked in half a side signal light was out and one of my tires were facing the wrong direction and would need to be flipped. The original total cost for the repairs was over $1000. I talked the price down to $930 but decided to reject it and take my car home. When I checked the signal light and tires I found there was nothing wrong with either one so they straight up lied. And the bushings had a hairline fracture so that was a complete exaggeration. Not to mention the fact that changing out bushings in a shop would take no time for those guys and the parts cost $20. I could understand charging $200-300 to make a profit but $930 is rediculous. Just a bunch of lying thieves here.

na
Review №60

I went in for inspection on the 28th and it was regected which I expected due to some recent repairs. So, I went to another mechanic to get what I was told to get done and failed again due to the inspector not communicating with the guy at the front desk properly nor the myself about my headlamps that was the last result to be replaced. So then the next visit, I met up with state trooper to reinspected my car and was rejected which was I got the reason to replace my headlamps and now got the headlamps replaced. and they regected my inspection again because the inspector felt I should not got the state trooper involved when I felt he was not doing his job nor communicating with me from the start to let me know what was wrong with my headlamps. So now I am on my at least 4or 5 inspection due to my headlamps because he say whoever put them in did not properly adjusted them and I asked if he could and he did not want to because I got the state trooper involved. I will not go back to them AGAIN!!!!!

Ch
Review №61

Saved my butt- seriously. Had been a few days since my oil change light came on- was around the area and decided to check this place out. Did the job in what seemed less than 30 minutes. Really pleased.

Jo
Review №62

They will fail you for no reason on inspection just to make money. Bunch of crooks. Do not take your vehicle there unless you want to pay for absolutely nothing wrong. Be warned.

Je
Review №63

My name is Jennifer Graham and I highly recommend this place

Pa
Review №64

This is the second time Ive done business with Skymart Service Center on Lynnhaven Rd. The first time I used them was for replacement of both front struts on my older model Celica. They did a GREAT job and saved me well over $200.00 from what the Toyota Dealership was going to charge me. The second time I used them was for replacement of worn sway bars and links. They gave me what I considered to be a good deal on that as well. I dont know why people are giving them bad reviews?. They have EXCELLENT Customer Service and have always treated me well. I will DEFINITELY keep using them. Theyre good guys and I do recommend them.

Ed
Review №65

Great service the people were very friendly and The cost was less then what I originally quoted at the dealership Thanks

Kh
Review №66

Got my oil changed here. Good service, was completed ib a timely manner. 5/5

Ke
Review №67

I noticed my state inspection sticker was due for an update by the end of this month; while at Lynnhaven Mall- I searched nearest auto shops near me and within a few minutes I was talking with a mechanic and said to stop on by. They were quick and nice- and saved me a headache until next year.

Da
Review №68

The garage management seems to change hands a lot. One of those places that HAS to find something wrong when they inspect your car.

Ro
Review №69

Great group of guys. I always hate dealing with auto trouble but everytime i go to this shop they make it not a bad thing. very friendly and very reasonably priced. they also have no problem explaining and showing you what is going on which a lot of shops dont do. the tech sean that was helping me was very knowledgeable and took the time to make sure my needs were taken care of so i dont have to keep dealing with auto issues. thanks for a great experience guys. would definitely recommend this shop to everyone

Ma
Review №70

Dropped my car off for an inspection and they took care of it now problem.

Ch
Review №71

Always bring my car by here for inspection. Nice and fair too!

Cl
Review №72

Bunch of crooks. Will fail you and give you bogus answers to your questions. Horrible

Mg
Review №73

Mike is wonderful I have had nothing but good service

Ma
Review №74

Went in for an alignment, great customer service, fast & Good prices.

My
Review №75

Great experience in getting state inspection

Er
Review №76

Extremely good customer service.Very clean and friendly establishment.

Sh
Review №77

I got an Allianment done was out approximately one and half hour

ja
Review №78

Horrible place to get an inspection done. Rude and I felt like they were just finding things to fail me for so they can get the money. My headlight was out and they told me I needed to buy a whole new headlight assembly for 250$ plus labor. Went to firestone and they told me different and passed me. All i needed was to replace the headlight.

Lo
Review №79

I have taken my car here for about 3 years for inspections since its a walk away from my apartment. Every year they fail me even though my car is completely stock, less than 50,000 miles, and regularly maintained. They find some silly reasons Ive never heard of but, I have my husband fix their issues and pass the next inspection. This time when I showed up, they imediately gave me attitude and didnt even look at me or my car yet. Before showing up I had a buddy who used to do car inspections for Virginia give it a look over to make sure i had no simple things that could fail me. Of course, this place failed me again (Im all about giving companies benefit of the doubt so I figured Id give them one more try). In the past they had failed me for leaving my parking pass on the rearview (yes I know its the law), a zip tie on some wires, and a single light bulb that wasnt stock (even though I bought it from my dealership). If they were more kind and didnt have an attitude from the get-go every.single.time, then I wouldnt have taken the time to write this 1star review.

Wi
Review №80

This shop is a complete joke. They are way overpriced. They do not stand by their word. They will fail you for a inspection just to get your money. This place has gone downhill since mike left!

Cy
Review №81

The owner thought he wasnt going to pay me for training because I quit within two weeks of working for him.I called 3 months after I quit to get my check and he refused to pay me so I called the labor board and got my check the next day.He doesnt want to pay his employees what theyre worth.

Eb
Review №82

The only reason I took my vehicle to this place is due to the proximity to my home. Do not I repeat do not take your car to this establishment for an inspection. I am ready everyone else review as well. And trust me, everyone is not lying!! They are a ripoff. They try to nickel and dime you for everything. Save yourself time, money, and a headache!

Sh
Review №83

Fake liars and always making me spend a lot of money. Always problems

Jo
Review №84

Exceptionally customer service

Je
Review №85

This gas station is a hit and miss, I feel that they are way to expensive with there mechanics shop, and the employees he has running inside the store are not always polite sometimes rather snippy, so majority of the time I rather go to 7-11 directly across the street than have to deal with the prices or attitude of the employees there

Ma
Review №86

Dont bring your car here. They will charge you for work getting done then not do it. Wouldnt recommend this place to anyone.

ca
Review №87

Horrible place to get an inspection done. I was told it would only be an hour and 2 hours later they hadnt even taken my car into the garage to start the inspection.

Ja
Review №88

Great. Chubby Indian manager is rude..

Do
Review №89

If you pay in cash for your gas it is 7 cents a gallon off some times.

Ke
Review №90

Warning...DO NOT GO THERE....Has definitely gone down hill since Mike the manager left...Had been going there for 10 years...Now they are crooks...need state police called on them...wish I could give a negative star

Jo
Review №91

Great service

Sc
Review №92

After calling a dozen mechanics in Virginia Beach and being told there was a 4-day wait for state inspections (my fault for waiting until the first of the month), Skymart did my inspection in 2 hours!

Do
Review №93

Staff is very rude !!!!

Bi
Review №94

I was waiting on a Freind

Du
Review №95

The first gas station without a public bathroom. Avoid this overpriced oasis if possible

Ed
Review №96

Great place

Ch
Review №97

Great staff

Br
Review №98

Good

ch
Review №99

Good place

Do
Review №100

They are rip off

Information
18 Photos
100 Comments
3.7 Rating
  • Address:3096 S Lynnhaven Rd, Virginia Beach, VA 23452, United States
  • Site:https://skymartauto.com/
  • Phone:+1 757-486-5229
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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