Outstanding, knowledgeable, and thorough. Ive been serviced on 2 different occasions; one for a failed air-condition situation, and two, a Generac 22KW install. Both support calls were 100% successful. The pricing and cost was much more reasonable than if Id used someone else. Baja is now my go-to generator, heating and air-conditioning company; hands-down.Case # 1: Im in a new resident home build with state of the art systems that were configured incorrectly. My home had reached 92 degrees Fahrenheit within hours. My office is at home which includes heat sensitive equipment. I contacted my heating and air conditioning installers and was put on a schedule a week out. Really? So I contacted Baja who responded to my call the same day and resolved a multi level problem within an hour.Case#2 - Id lost power for 2 days due to a recent storm. Once again, my home was full of humidity and high heat within hours. I asked BAJA to research and install a new state-of-the-art Generac system. I wanted a fully automatic standby system installed soup to nuts. The system was delivered to my door within 2 days and installed a couple of days after. They performed a thorough test successfully and a follow-up test 3 days after, to ensure a stable system. Everything went without a hitch.

I want to begin but expressing how amazing this company is! Very punctual & very professional! Very reasonable prices as well!Now for the huge part! Major thank you to James! James helped me by giving me a free second opinion once I shared the details of a prior diagnostic. My AC units motor failed Friday evening and my home was in the high 80s and low 90s all weekend! Come Monday, I found this company via a friend & I called & got in touch with a Technician named James. James promised me that he would visit to take a look at my unit Monday night & he stood by his word! James did not forget about me & made his visit in the rain & Lightning!!!! He was so very much dedicated to ensuring he stuck to his word. He was very knowledgeable & easy to talk to & most importantly, he did NOT try to make or suggest that I install a new unit. He knew the motor failed & attempted to fix the wiring in hopes that something could work. When we realized it didn’t & told me that he will search for a new motor the next morning & he absolutely did! James came by this afternoon to replace my motor & now the unit it running amazingly and my home is cooling down!I appreciate James so much and the fact that he got this part faster than any other HVAC company I’ve reached out to makes me even more grateful! Thank you so much James for helping me!I absolutely recommend this company for any heating and cooling repair! They will not disappoint!

***** IF I COULD GIVE MORE THAN 5 STARS I WOULD *****For those people that complain about how transactional and slimy it can sometimes seem to work w/ businesses when you need something fixed, you NEED to use this company. Hands down, the type of service you appreciate and admire in the US of A!One of their master HVAC technicians visited our home for a consultation/quote this week. He was absolutely terrific! Not only was he knowledgeable, but he was informative, trustworthy, and a pleasure to work with.Greatly appreciate the superb service so far from this company! If we were staying in the VA beach area, we would certainly use them again!

I cant say enough great things about Baja Heating and Coolings, and James specifically! I had purchased a new thermostat, and installed it myself, but it wasnt turning on, and my house was getting hotter and hotter. I called Baja, and they sent out James in about an hour (which the other place I called wanted to arrive in like ten days). He determined that I had wired everything correctly, but somehow the furnace wasnt getting enough voltage to run it properly. He took the job very personal, and wouldnt stop until he figured out a solution to get my A/C running like it should. He was very meticulous with his work, and made sure everything was as it should be from top to bottom and was very reasonable with the price. I cant recommend James and Baja enough. If I could give more than 5 stars, I would.

Excellent customer service from speaking to Courtni to set up the appointment, through James arrival and assessing the problem.There communication level was very thorough, convenient and professional.We all know that HVAC service can be expensive, and challenging to trust every company that yells “great customer service”!Well I can tell you that Baja was upfront and professional, the price is what it is which was competitive.James who was very sympathetic to our issue walked me through every challenge he encountered. He explained solution, options and cost.I am very pleased with the outcome and plan to use BaJa for all my AC needs!

Zach was awesome! Quickly diagnosed what was wrong with my gas furnace when heat was not working. Even showed up before scheduled time which is always a plus. In and out quickly. Definitely recommend and use BAJA!!!

I recently had to replace the ducts, AC, and furnace in my house. Baja heating and cooling did a fantastic job! I initially worked with Brendan to get everything set up. Dan and Patrick did the bulk of the job, working meticulously with each step. I didn’t envy them in this heat! Brendan followed up to make sure everything was running smoothly. From start to finish, they all were professional and friendly, explaining what they were doing along the way. They went above and beyond with everything they did. I highly recommend this company!

The crew came out and installed a heater in my garage in 5 hours! Top notch quality work. Would highly recommend.

Ive never done this so Im hoping Im doing it right Baja heating and cooling came to my house yesterday because I was without heat for almost 2 weeks those boys didnt excellent job it took them all day which it usually takes 2 days to get it done but they stayed and got it done if I can give him a 10-star I would theyre awesome I highly recommend them to anyone

Dan and Kevin endured extreme heat while installing a brand new heating and air conditioning unit. They worked tirelessly with great attitudes and smiles on their faces. They were on time and kept me updated throughout the day on their progress. I would highly recommend this crew and their company.

Everyone at Baja Heating and Cooling is incredibly ice and professional. They came out and gave us an estimate for our ac unit and came back the next day to replace it. All the workers took care to make sure my house was kept neat. They closed my son’s bedroom door so the dust didn’t get in there, which wasn’t something I had even thought of doing.When they finished the work they offered to vacuum before leaving!I highly recommend them and will be calling again if we have any more issues.

Our 20yr old HVAC went out and was beyond repair. Within 48hrs Baja had new Trane equipment up & running. HIGHLY Recommend

David and Dan were very helpful and professional. They explained everything they were doing and why.I will definitely use them again and recommend them to my family and friends.

Our air conditioner broke on the hottest day of the year. My regular HVAC company couldnt come out for 3 days. I called Baja Heating & Cooling and they came out the same day and made the necessary repairs. We support local family owned small businesses. Baja Heating & Cooling now has a new customer and our recommendation to friends and neighbors.

I just had a new Trane Heat Pump installed with all new duct work by BAJA Heating & Cooling. Owned by Brendan & James Albert (BAJA). They completed this entire project in one day and were meticulous on installation and clean up. The system was balanced for my particular house and is working better than any unit we have had. There are 2 units on this house. I would highly recommend them for any and all new install or repairs for any type of A/C / Heat work. Brendan and his crews are highly trained and extremely knowledgeable. Brendan responded to my call within the hour and was at my house the same day to look at my old system and provide a written estimate.Thank you BAJA Heating & CoolingNext day:This morning BAJA did a follow up visit to ensure everything was performing up to their standards and make sure that my wife and I were happy with all aspects of our installation.This was a great experience with a local contractor.

They dispatched Zack to my condo asap . He came and was very professional and well mannered, completed the job in a timely fashion and POW I had my A/C fixed and running cold. Great Job !!!

Dan and David are incredibly knowledgeable, hardworking and friendly! I highly recommend BAJA for you residential HVAC needs!

Zach is one of the most efficient and hardworking people i have met. I work for Doma Technologies and we have been having some issues with our systems but Zach has been diligent in trying to resolve the issue. He has communicated every step and has made sure to follow through on his promises. He is truly a great employee and a tremendous help. Please shout him out because impeccable service like this should be rewarded. Thanks again Zach and Baja Team! Doma Technologies greatly appreciates it!

Responds quickly & provides excellent service!

I have been working with Baja for a few years and have been very happy with their professionalism, knowledge and reliability. They installed a tankless combi boiler/hot water heater for us last summer, which has been a huge improvement to our home. And currently they are replacing all of our ductwork, which is another huge job! Dan, Paul and David have been great and take much pride in their work! They are my go to and Id highly recommend them to others.

Dan, Zac, Paul and David just installed a 20 ton unit at our facility and installed new duct work. Everything was done on time. They are a very professional crew. Cleaned up after themselves and work outside of our production hours. Glad we went with Baja.DJ Portis, Facility Manager @ Blackwater Engines

Been using BAJA since they started for basic repairs and maintenance and have always had a good experience. Finally bit the bullet a had my 22 year-old unit and ductwork replaced with a Trane gas/air. Brendan and his installers did a great job and were quick and clean. Both installers were friendly, explained their progress and were funny despite my unruly dogs.I would highly recommend!So I had my other system replaced recently by BAJA. Again, cant say enough good things about BAJA especially the installers Dan and Zach. They were both hard workers for sure and were finished way faster then I thought it would take and left the place perfect. Love the new WiFi thermostat linked to my phone. Now can prevent the meat locker temperatures that my wife and son like to have during July and August.Great job BAJA!