We have been with May Jewelers for over a decade now and still receive the red carpet treatment. We always feel our visits here as special and love the family environment. Thank you for providing the best quality and luxurious designs. We love coming here for all of my family milestones. John is the expert and love his customers as it shows by providing the best customer service. Highly recommended!
After reaching out via text I received an estimate of the resizing. Turns out I didnt need the full resize and saw the price adjusted. I appreciate the honesty and the guy was pretty down to earth. A friend recommended I go, now I extend the same. I was pleased.
May Jewelers are simply the best at what they do and a wonderful family business! Their customer service is warm, friendly and always very accommodating... the quality is always perfection and their jewelry is beautiful and unique. There is nothing they cant do. Our family has been purchasing jewelry from them for over 20 years and we have recommended many of our friends to them throughout the years. Anyone we have recommended has the same positive words to say about May Jewelers. John, Vincent and Anh are always on top of it, very reliable and trustworthy.My engagement ring and wedding band from May Jewelers are 10 years old and I cant think of another design I would rather have. Amazing quality, beautiful design and timeless. I still get compliments on my set.Most recently, we had another wonderful experience with May Jewelers... My husband lost his wedding ring and John made sure to get a replacement ring to us ASAP. It was sized, engraved, polished and overnighted to us so that we could have it this weekend. When we received the package, the ring came in a beautiful wooden box and was exactly like his original band they made 10 years ago.I highly recommend May Jewelers for all your jewelry needs!
Over a decade ago I picked out my perfect engagement ring from May Jewelers. Through the years, John and his team kept the ring looking beautiful and making any necessary repairs. When it was time to upgrade the ring, I left the store with another very special ring that I’ll cherish for many more decades. Thanks again!
May is consistently the most honest and trustworthy jeweler in the area. I have been going here for a few years and I have always received great customer service. I shop around online and in other stores but May often gives a better deal !! Ill definitely be coming back for years to come!
May Jewelers is a treasure trove, literally. Whatever jewelry or watch need you have, they’ve got it. They’re always friendly and willing to give you the best deal possible. That’s why there is sometimes a line outside their door on weekends! Just love them!
Uneducated people are So Better than May jewellery staff..They don’t know how to talk with customer Rude behaviour& unprofessional attitude.I traveled 1hr waste of time.I Won’t visit this store Again.
Terrible experience. We drove 30 mins after scheduling a 30 minute appointment and the staff was not at all helpful. The lady walked away every few minutes after just showing 1 piece of jewelry rather than attending us. When we objected the guy says you need to be patient. What a joke. They dont deserve even 1 star rating. Please go somewhere else as you will waste your time at this place.
I was not treated good that is reason I took so long time to description and advise people not to go to go there for shopping.I recently went twice to that store first time I went I wanted to see diamond jewellery set and called them they tell me come and see the jewellery after going there they tell for diamond jewellery set you have to take 3 days before appointment so they will get some sets from locker and keep them ready to display and they was one set that was ready to be picked up by customer and they were like order that same it is very good kind of forcing me. After that I was selecting for my Kids and saw that every thing was over priced always rushing you to finalised things that are high priced. What ever you select will be hand made and always extra price with premium.2nd time I went it was worst treatment that I have ever encountered in my life time. Went to buy some chain or bracelet for my husband’s birthday and with in half an hour the guy tells it is been 30 minutes you have to make a decision and buy and leave if you can’t make a decision with in 30 minutes you have to leave now I told I want to finalize it and he tells me I am keeping 2 minutes timer if you don’t finish by then you have to leave and I was rushing to finalise and he tells with in 30 seconds after 2 minutes timer I have an Appointment if you don’t leave now I will call cops. First thing they did not tell the customer should finish shopping with in 30 minutes. 2nd thing did I steel anything to call the cops and 3rd thing I had big party hosted at home I was not passing time there in the shop doing window shopping. I drive all the was from 40 minutes each way to get gift for my husband birthday and my day was ruined by the one sales person . Not good at allWorst shop to ever go. I advise anyone not to go there ever for shopping.When when I called them on phone the gold price that was told the max charge for any kind of make would be 70 to 72 and the one one I selected is 79$
I would have given them 5 stars back when I went to get my engagement ring from May but now trying to get an appointment to get my wedding band has been terrible. I understand the current situation however they say they are still doing appointments. I have emailed the address they provided as well as called multiple times with no response. When they did answer the phone he said to resend the email which I did and still received no response. I then tried calling back another day and no one answered. Absolutely terrible customer service and I will be taking my business elsewhere.
My husband had my engagement ring re-designed here and it is absolutely beautiful!! I wear it everyday and can’t believe this is my ring. It is perfection and there’s nothing I would have wanted done differently. My husband worked on the ring with Vinh. If you are lucky enough to meet him, you will be in good hands.
I had the pleasure of working with Vicky Lemus while designing the engagement ring that I wanted. She was so great! Very responsive, knowledgeable, and didnt hesitate to provide advice/answer my many questions. The ring came out exactly how I wanted and the price was very reasonable compared to the larger jewelers. Thank you May Jewelers and thank you Vicky!
Fanstastic, family run jewelry store. Found my perfect engagement ring here while window shopping with my then-boyfriend, and then came in every week until I finally got engaged because I could not stop looking at how beautiful it was! We got our wedding rings here as well. Lovely people, Vicky helped us but we really got to know the entire family working at May and will be going back for any other jewelry we need.
May Jewelers is a great jewelry store. They can get busy so I recommend making an appointment. I did my research online and they also provided good advice. They provide competitive prices and Im happy with my engagement ring purchase. I wish they had a better website.
May is consistently the most honest and trustworthy jeweler in the area. I have been going here for a few years and I have always received great customer service. I appreciate that John, Vincent, and the staff always try to be patient. I shop around online and in other stores but May often gives a better deal. They never fail to make sure Im happy with the purchase. Ill definitely be coming back for years to come!
I cannot rate this jeweler any higher on all levels of measurement. They’re pricing is beyond fair for one. They have a tremendous stock/inventory selection plus the ability to custom design and create in house, which is amazing. The customer service is second to none. Plenty of parking. Excellent store.
Terrible customer service. They have seen me there multiple times in the past when I went there but when you start asking for a price break (They mark-up prices to a great extent. Sometimes over 50-60%) they act rude and like they dont know you. Will never go there again. The old Chinese lady is really bad. Send the entire staff to a university to learn 101 of customer service.
They tell something over phone and when you visit the store the story is different. Wasted my time trusting them. Poor in-store experience. The man was rude answering my inquiries. Total lies, they dont admit their mistakes.
Too high price compared to other jewelers
Always A+ experience in shopping at this place. I really love the way the owners receive their customers. Styles and selections are good as well. And the pricing is competitive.
Indian jewellery with a variety of models
From the quality of people who run it to the quality they sell, its all a great experience!!!
Worst customer service ever.
Worst customer service. The person who i think is security is so rude, he is the worst of all and never respects customers.
One of the best Indian restaurants with fabulous service quality and food I have ever had outside of some authentic places in India .. I would recommend this to all indian cuisine lovers ..👍✌️
May Jewelers WAS a regular go-to for my family even before they moved locations. They are known to have an expertise in repairing and selling quality jewelry. However in my most recent trip, I was extremely disappointed and turned off by the customer service especially upon entering the store. I asked someone working there about the rings that were being displayed in the front. My question was around the material of the rings and not what they were. He responded in an incredibly off-putting way that they were rings (which i got) and then later answered in a rather curt way. Not a great way to treat people as they enter. And the funny thing is that I might have purchased something else if I didnt have that experience. Because of this, I will probably think twice and research the other options available to me.
Very bad customer service, they are not even interested in giving an appointment.
They are very rude, if you ask them any questions they get annoyed. The security person there is a disaster. The only helping person their is Alka. I wish I can give them Zero stars. I recently bought a ear rings and want to return and they told me they will give me half a price with receipt and I asked them why is like that instead the person asked me what kind of business I am in and when I told him that is none of your business, he said he is security there and I should leave the store.w
Wonderful experience with a group of knowledgeable and courteous jewelers. I doubt one could find a better place in the DC Metro Area!
Excellent service beautiful jewelry very attentive
Hey good and flexible in terms of management
Great honest people, they give you a fair deal!!
Very good shop nice quality jewelry
May is our all time favorite!
Worst customer service. They dont give preference to the customer. No apologies too. Very bad experience.
I was under the impression that May Jewelers was a genuine and good store. I bought a couple of gold coins and 22k gold bangles worth thousands from them previously without doubting their integrity and truthfullness (my mistake). Just last month, I walked into the shop and wanted to buy a 22k gold set. I was helped by one of the lady workers there. I asked around and she quoted prices (was very patient I must say) for the different sets that I liked. Finally I zeroed in on one set and she quoted a figure and I negotiated a bit and bought the set. I also bought a pair of diamond earings from them that day. My mom who was with me kept asking the lady as to what price per gram they were selling the set at and I stopped her as I totally and blindly trusted them to give me a FAIR and REASONABLE price. Later on when I showed the set to to my other family and friends they felt that I was over charged for the set. I then did what I should have done before I bought the set, I asked around other jewlers what the going rate/gram was and actually showed the set to other jewelers and they ALL quoted almost $600-$700 dollars below what I paid for the set!!!!!! You can imagine my disbelief and realisation of being taken for a ride by someone I TRUSTED!!I went back to them a day later and asked the manager/owner this time about what I found in my research and inquired if I could return the set as I was not happy. He gave me some explanations which didnt make too much sense to me, and then he suggested that I buy another pure gold set for the going rate per gram (which was NOT what the lady quoted for the same sets when I was previously there)!!He saw that I was not too happy with the way things turned out and offered to slash 300 dollars from the price. CONSIDERATE OR GUILTY, i will let youll decide. Even then I think they were over charged me. As I mentioned the same sets that I inquired about in my intitial visit were quoted for a lot lesser this time around when i went back! Now I can only imagine how much I overpaid for the gold bangles that I bought from them previously.I must say for a reputed store like this, this is not what I expected!, they totally lost my trust! I do take blame that I should have done my research and not blindly trusted them.
Brought in a ring for resizing on a Monday, guaranteed it will be ready Friday. On Friday told they subbed it out and it was a lost work order, might be ready next week. Disappointing situation and service
Offers good price and quality.
Very good, no problems
I went there with my family members, they never give respect customer and time to the customers, they busy within themselves, it was terrible experience.
Staff are very rude.
Good
22Kt jewelry