Great service for years here. Recently went with questions about a new vehicle, had been advised to replace only two tires, but hubby wondered about that. They agreed.
Beware of these people!!!! Tired to sell me total brake job and new abs sensor when the only problem with my car was a rock on the rotor. Went to my local mechanic the next day and he removed the rock...and told me I had 50% of my brake pads left. Also mt abs sensor was fine. I stopped here because of an emergency (squealing front tire and smoking) and they tried to oversell me. I drove the car home squealing all the way...scared something was going to break. Thanks for nothing.
I have been going to LesSchwab since 1988. I went there after complaining about going to mechanic shops who talk down to & disrespectful to women. A co-worker told me LesSchwab was different. Well, I tried and she was so right! I have always been talked to respectfully and had questions explained well. With so many other businesses being snarky, I choose to stand behind LesSchwab, who always treat me well.
Always gone to this place but once for tire care, their honest helped me when other refused but doing gave me little more time with these tires and really explained reason to help thanks
So 1 of the new tires from my Battleground excursion went flat.WOW!!!There should of been something in the computer showing when I bought the things.Flat was fixed.The tires are worn enough to recommend new tires.And they do look it. Why do the old ones last so long and the$over 450 wear so fast?Not made in 🇺🇸? Gotta get us some Tiger Paws soon as we can.I AM ALSO TAKING BIDS FOR AT LEAST 2 AMERICAN MADE TIRES IN THE NEXT 3 MONTHS.
I took my car in for a rear wheel bearing replacement because it was squeaking in the driver rear wheel. I’ve replaced the brakes, rotors and a couple of other things. I asked if the axle was ok due to what I’ve read online. No reports of anything out of place. I then took it to Meineke due to it still squeaking. They found the problem within 5 mins. A bent axle shaft. Needless to say I will not be going to Les Schwab again.
Excellent service as usual.No popcorn tho! 😔
I dropped my car off on Friday & anticipated it to take over the weekend to repair (no sweat!), but not only did they call me back a few hours later stating the repairs had been completed, but at a cost lower than what I was quoted! Now my car drives so much quieter, smoother, & ive been relieved of the anxiety caused by the issues repaired. The staff is always courteous, takes their time to listen & understand, & straightforward. Great job guys & gals!
Les Schwab was fantastic. They replaced my tires in under 30 minutes on a busy Saturday. Amazing service.
Friendly, clean, professional and quick. I showed up with a flat, and was on my way and taken care of within 30 minutes. They even held the door open for me. 10/10
They were able to fix my tire instead of replacing them even though I had been told it was unfixable. And was free of charge too.
They were fantastic at the mill plain location and out with 2 new tires in 45 min. Im thrilled with their service.
I was missing a lugnut on one of my wheels. They quickly found one that would fit and I was back on the road in no time at all
They were very helpful
It was good service and they replaced some patches that they previously installed free of charge and were very hospitable.
Last year I went to this location to get my snow tires put on my car. They didn’t balance the tires and as I drove down the freeway right after I left I could feel that they were not balanced, Plus the sound made it very obvious as well. I called them and they explained that it was an accident and bring it back in and that they would balance them. I did and they did and the sound and feeling was corrected. This year the same story, but I haven’t called them. I just don’t have time to take out of my life to go there twice for what they should’ve did right the first time. But the sound and feel is driving me crazy! Do not go to this location, they obviously cut corners to save time! I could see a mistake happening once, but the same mistake happening two times in a row. Very dissatisfied :(
Someone give young Mike a raise! Caliper locked up, smoke spewing! Mike hustled back from lunch, had the truck disassembled and fixed in no time at all. His calm and caring demeanor truly turned a scary situation into a good afternoon. Thanks for saving the day!
I don’t know why but “every single time” I go to have air put in my tires they either don’t put back on the caps or they don’t tighten them. I live very close by but am considering finding some place else to go. I’ve only ever purchased my tires, and had work done at Les Schwab, but I know longer have trust in them.
Les Schwab is a great place to go for tires. Large selection and great customer service
Quick service and friendly staff.
Very rude lady answered the phone and I was really nice and sweet asking about an allignment and she ended up just hanging up while I was saying thank you very much for your help
Great customer service! They were very helpful and I felt confident their services.
Of all the Les Schwabs Ive been to, by far my new favorite, would drive here from Portland. They sourced the tire I needed on short notice, and did the work fast. Big up David and Jadon who handled it. You can tell these are good people and didnt need to be coached into excellent customer service.
Free tire air check & fill! Let me know when I will need new tires as well
They provided fast and efficient service for my Walk-In tire needs. I was treated courteously and they conducted themselves professionally. I will be a repeat customer
I really appreciate the pleasant customer service and efficient work offered at this location.
Horrible customer service at this store. They have definitely gone down hill. We will not be returning.
This company has consistently provided great service to me for thirty years. There isnt another company I can say that of.
Great place fixed my tire in no time on my work van!!
Pulled nail from tire and inspected and sealed hole. Less than half hour time and reasonable price. Unfortunately the dont seem to have a mask requirement for customers. Two different parties walked in without masks and counter person ignored the fact. I will be purchasing my winter tires somewhere else.
They took care of my tire as usual.
Incredibly helpful. They looked at ALL four tires and axles to determine if there were issues with my vehicle periodically pulling to the right. No issues were found (inspection on all four tires and wheels). No charge, just professional service and honest answers. Im always impressed with this location. They are amazing in their service and honest professionalism.
Outstanding customer service. They finished the job that was started in Estacada that the fire evacuation interrupted for free. Super job and friendly. Very thankful and impressed.
They fixed my slow had a nail in a new tire didnt cost anything but time that made my day cuz now it hasnt leaked like it was and makes driving the freeway safer for me and my passengers
I punched a tire today .... and drove here to solve the problem. Amazing service. Very nice people. And in the end they didnt even take money from me, as there was a small puncture in the tire. thank you for your help !!! God bless you all!
I have had zero bad experiences with Les Schwab. Until today. Rude cashier. Waited in the car 50 minutes. Supposed to be 15. None of that is overly bad in itself, everyone has bad days, but I saw other people who arrived after me getting help first. All I needed was a slow leak in a tire fixed.
They were very helpful with my battery issues.
I love MILLPLAIN CHAKALOV les SCHWAB..THEY FOR DECADES IS ALWAYS WHERE I GO..FOR TIRES,BRAKES,RIMS,ALLIGNMENTS..THE PEOPLE,THE CREW THE TEAM IS LITERALLY THE BEST..I LOVE THEM AND KNOW MY COMPANY AND FAMILY ALWAYS PROTECTED WITH THEYRE PRODUCTS....AND SERVICES..✝️✝️✝️✝️🔥🔥✝️🔥✝️🔥🙏🙏🙏♥️♥️♥️
Everyone was so helpful.
I checked in and was told wait-time was 45minI waited that time and when I asked how much longer it’ll be I was told 1 more hour! Had I been told 2 hrs of wait-time I wouldn’t of had waited at all. Thanks for wasting my time. I won’t be back to this location.
Great guys! Got me started off on a road trip with the camp trailer by getting the tires all sorted out!!! Thanks Guys!!!
There always the best..
Always great service. Thank you!
These guys are the best! Theyre quick and very nice! Got in to talk about switching around accounts, getting a credit increase, and getting new tires... in and out in an hour. No fuss. And while I was there they helped about a dozen other people, in and out quickly as well. Best location in Vancouver!
They always take good care of us!
Choose this location over others in the area! Very friendly employees and went way out of their way for me. I was on a road trip and got a flat tire. It was ruined and needed to be replaced but they did not have the right size tire for me. An employee drove to Portland during rush hour to get me the tire I need so I could get back home. Overall super happy with their warranty policy and how I was treated. Thanks so much to the employees at this location!
Great customer service!
I love Les Schwab
Had a nail in my tire and took it to Les Schwab......Im glad I did!! A young man named Jett was very polite,professional, and proficient!! Knew exactly what to do and not only patch my tire but did at at no charge!! They wouldnt even accept a tip.I will be going there when I need to get new tires.Thank you
Did a quick stop for an air check, was in a hurry to work, didnt have to wait at all, Austin noticed me right away, was really friendly, provided fast service. I highly recomend this place. Great staff great service.
Quick and friendly. Balanced tires, good job.
Good tires
These guys are about the only ones I trust to install my tires....I have a very unique and expensive Audi that has been heavily customized, and Ive had them swap tires for me a couple times now to get the size right with the offset of my car. Their guys are courteous, and most importantly they respect how much work has gone into my car and take extra care to ensure the wheels are undamaged by the tire swap process. They are diligent, caring and skilled. Good folks here.
Great service on Jan. 20th or so, 2020 had my 4 wheels sipe, rotated, balanced, and cleaned. Installed new lug nuts. Increase mpg 1.5 on a truck is big deal. Last 2 weeks I have being having grinding noise in my driver side wheel. First thought bad wheel bearing hub, nope. 3 loose lug nuts. Hopefully you guys are torquing it between 70 - 80 lbs. Always double check your work.
Need a new Battery for my Motor Home.Called around to a few places and could not get appointment by the time I needed the battery.I then called Les Schwab, got right in and within about an hour Old Battery was out, New battery was in, and all done for a very reasonable price.
Amazing service. They are very honest. They took out a screw in my tire and patched my tire up without charging me anything. Ill come back if I need new tires for sure.
Wonderful staff....took care of my problem and got me on my way to my blood donation appt on time!
Hottest Day of the Spring, Austin came out, put air in my tire. You could actually hear the hole, so he followed me back to the store to make sure I made it. Pulled in next to me, took the key and immediately put my truck up on a stand. I went in, Mike was very cool about the whole thing. Two tires and 40 minutes later, I was right back out the door. And as for the people who comment about prices, for the service they provide, they are totally worth it! (and it really is not that much difference)
Super fast service today! Was very pleased. They knew I was in hurry and they were on it!
Had a dead battery, left my accessories on all afternoon. At the end of the business day, I approached this location with my situation and was met with only the slightest waver of happy to help you which I deserved. It was me that caused the problem after all. That being said, ten minutes later I was on my way and again reminded why Les Schwab is my go to for brakes and tires. Thank you guys for being there for me.
Got in, got my tire fixed and got out. No cost.
Always good service
They refused to do my free tire rotation saying the tires were dangerous and needed replacing. This was not 100% true. They were using the free visit to force a sale.I returned home to rotate my own tires and found one lug nut loose on one of the two wheels they had removed.Ive had bad luck with Les Schwab lately on other occasions. They used to have terrific service 10 years ago when they would run out to greet you. Now they dont do that and have rejected me with a go to our web site to book an appointment type of response on two recent visits.I think its time to try a different tire shop. These guys have gotten money hungry and are only doing high profit works/scams.I dont trust them anymore.
The tire pressure stem and sensor broke off my tire completely. They sent someone to help me put on my donut withing 30 minutes. My car was serviced immediately and I was out the door with a new sensor and 4 happy tires in just over an hour. The staff was professional and efficient. Thank you!
Amazing service.
Found a sheet metal screw in the tire of my Air Stream travel trailer. Les Schwab was about 15 minutes from closing but had no problem helping me out. Had it fixed and back where it belonged in a jiffy. Thanks.
Great place!! Wonderful people work there. Helped us immediately. Had a flat & had to be somewhere. I could hug them.
I was real upset that I had a flat tire on one of my four new tires purchased a little over 2 months ago. They replaced my tire for free because I had used less then 25 percent of the tread on the tire. I was out of there in a little over an hour. In the mean time I had been busy eating the popcorn. Great experience! Hope to avoid future nails!
They got me in and out fast thank you plus no charge on repair on my tire
Timely
Really good customer service. Went in to replace my battery.They were very busy & he originally told me an hour & a half wait. Turned out my battery was fully charged but way past the age it should be. Came in and explained everything to me, was very honest. Had my battery checked, changed & me out of there within an hour even though they were that busy. Definitely would recommend them to others.
They always drop what they are doing to help every customer.
Definately 5 star. They are a small store. Definately not a Walmart Super Center. But they work hard and do their level best with the resources they have.
They came running, just like in the ads. I had one bad tire and appreciated the tech letting me know I had a few thousand miles left on the others so I can budget for new tires rather than pushing to get me to replace them all. Even told me the back tire that wasnt flat had lots of tread and only the front two need to be watched for spring time replacement. Always happy to send all my family in to Les Schwab!!
I love the service I didnt like the $1,300 price for 4 tires
Quick, easy, and the people are great. When I got my new tires, I hit nails the next day and the following day. Not only did their warranty cover repairs, but because the tires were damaged beyond repair both times they covered replacement.Les Schwab is THE company I trust when it comes to tires. Theyve earned my trust over the course of decades. They are a pillar of the Northwest.
I am loyal to Les Schwab, always have received awesome service at every location. My two experiences at this location, however, have been poor. I won’t go into detail, except that they were stingy and impatient about a mistake that was made on their end. Even before this event, my other experience several months ago was notable unfriendly. However, this time around, Austin was awesome and understanding and made it fit for me. Much appreciated. Will not return to this location in the future.
Always have a professional experience here. Vast knowledge and kindness from employees
Okay, so I want to give a 5 star because they gave me a brand new battery and had me on the road in 35 minutes! BUT..... they forgot to close my hood, so as so as soon as I hit the freeway, my hood flies up in my face, scared us to death! MAKE SURE THAT YOU CHECK YOUR HOOD!
Had my tires replaced here on my 2008 Toyota Tundra... One of the tire sensors was replaced and they never programmed the new sensor. They also failed to reinstall the center cap to one of my rims correctly so it fell off... I took the truck back a week later to have the alignment done. The tech doing the alignment broke both front tie rods on the truck, I was charged for the repairs... the alignment ended up costing $700 when it was supposed to be under $100... it is now one month later since I had the tires done... the left rear tire is leaking air... the truck also pulls to the right since the alignment was done... NOT TO MENTION... they scratched the driver side door when the alignment was being done! Thanks Schwab, all this for about $2600.00, what a great deal! **FYI 11/13/18... to anyone reading this review... per the request of Nate below... I emailed him directly with all my concerns, and of no suprise to me, he never responded. This store is not about customer service, or quality work... We will no longer do business with Les Schwab. Thanks!
Very nice staff and fast service!
Staff is awesome! They do what they need too and fast! For cheap/free! Cant get better than that!
Super quick and thorough, and a great job. Im very pleased with my tires and service!
Dropped my 08 Tundra off on a Friday morning for tires and brakes. $2350 job. Received a call early afternoon saying my brake light had come on and will not turn off. Mind you the brake light was never on to begin with. The tech said he needed more time to try and figure out why. I received a call 2 hours later telling me to come and get my Tundra. When I picked it up the tech claimed they were getting an error code for the brake and their scan tool could not clear it or test for the code that was given. I picked up my Tundra and drove it directly to my mechanic. A brief inspection and he found the master cylinder reservoir sensor was disconnected. However, plugging this in did not clear the brake light. He also noted that the brake does not engage until the brake pedal is about halfway down. Too soft and spongy. He felt there was still air in the brake lines. I took it back to Les Schwab the following week. They flushed and bled the brakes again. The brake light turned off. The pedal is still spongy and doesnt brake until the pedal is halfway to the floor. But the brakes function fine and I am now used to it.
Been here few times in last 2 years, everytime i come in for a minor tire repair my wheels gets really dirty & rims gets scratches 🤷♂️Service is either ok or badSwitching to andresen location.
Had been getting snow tire changes at Les Schwab in Beaverton for years. Bought my snow tires & rims at Les Schwab. I recently moved to Vancouver, WA. So I decided to get my snow tires changed at this location. The mechanic informed me that they couldn’t change my tires because I didn’t have the correct lug nuts. He wanted to sell me 4 new sets which would cost me $91! I told him that the other Les Schwab didn’t require this. He said he couldn’t safely do it without the new lug nuts. He wasted my time waiting there to get to the point of putting on the tires. And, he wanted to up-sell me on something I didn’t need. Left me with a bad taste in my mouth after being a loyal customer for all these years!!
Quick and easy. Team took care of the my car alignment with 5 start service expectation. Did service the day I wanted and had it done in timely manner.
These guys are great! Had a screw in my tire 3 different times and they fixed for free each time!! Always had good service with this company.
Honesty, fair treatment and quality work at great prices. I love Les Schwab. Only wish you guys took car of the whole car so I had someone to count on for those repairs too.
Glad they are honest. They always recommend the best tire for the situation
Love Les Schwab for the service. Definitely will return. I did NOT appreciate being subjected to The 700 Club propaganda on the TV, and I am a Christian. Fortunately the service is such that I didnt have to wait long. 5 stars except for the choice of channels.
They were AWSOME . Pulled in with a screw in my tire they pulled rite in and fixed it and I expected to pay around ten dollars and he laughed and asked me to come see him when I need new tires in the future!!!! Very courteous and prompt!! Will be back!!!! Thanks mike
Customer service is little to be impressed with. There prices are beyond ridiculous America’s tire always will beat their price. I will take my business elsewhere. Seems like they take advantage of older people especially waiting in line I heard quite a few things that they were telling people on what they needed to buy immediately otherwise their car won’t stay on the road. Please... is that really necessary to hear ?
Took my car in to this Les Schwab location because I had a damaged tire (went entirely flat in a 24 hour time period). From the time I arrived to the time they had me back on the road was 30 minutes total. They discovered the cause (nail), and replaced the tire which was still under warranty because I bought it as Les Schwab about two years ago. They worked quickly, had good customer service, were polite and zero hassle. Les Schwab has not only honored my warranty several times, without any fuss at all, but theyve done so with great customer service and worked very quickly. I really dont understand why anyone takes their vehicles anywhere else.
Good job👍
Great job. They found my spare tire was flat. These guys our the best
Excellent
Went in without appointment to have snow tires installed. Great service.