Accurate Motorwerks treats their clients like family, and I could not have been more satisfied with my experience. They are friendly, honest, and professional.I took my BMW 135i to Accurate Motorwerks on the recommendation of a friend to have my thermostat and electric water pump replaced.I knew I also had some oil leaks that would need addressing going into the shop.Working with Michael and Austin was great. Upon their meticulous inspection of the car, they provided me an online vehicle report with photos and their recommendations for service. They followed up a phone call and talked through all the items in the inspection report.They did a fantastic job advocating for me to my warranty company, and I ended up paying very little out of pocket compared to the overall completed work. They even went the extra mile, showed the warranty company evidence of a warped part, and got them to pay retroactively for that repair.If you drive a European (or other) vehicle and live in the Greater Vancouver, WA area, I highly recommend Accurate Motorwerks for all of your service and repair needs.Michael & Austin,Thank you again for the incredible service you provided. I will certainly be a return customer.
As simple as it may seem, battery replacements are not easily distinguishable.Another bit of advice, on the newer models take it to your Mini Cooper/BMW who is a professional, very knowledgeable mechanic that hires other professional knowledgeable mechanics, not that he doesnt work on our older models. Michael knew my 2008 R56 S, teaching me about the car as needed. I now have a 2017 Mini F56 S rated as one of the better years. 1 tricky experience, the battery. You need a professional who can remove, replace and reprogram when its time and someone who understands the codes it will throw at you. Believe me it can alarm you but no worries. Hell help.
The only place Id take my BMWs for service. Their work has always been professional and customer service is top notch. They provide a nice report with photos of the systems they check along with service recommendations via text and followed up with a call. Makes the entire process easy. Work has always been done as promised and my car is returned in same clean conditions they are dropped off in.
Accurate Motorwerks showed great patience with my daughter when she had her Ford repaired. It took her 3 months to bring it back to have it fixed. Accurate MW had the special order parts waiting the whole time & they were changed out in a day. Daughter => 3 months. AMW => 1 day
In my opinion, Accurate Motorwerks is the very best place to take my cars when they need service. They take care of vehicles as if they were their own! The staff make us feel like family when we are there and we so appreciate all that they do!
This young gentleman are professional, knowledgeable and absolutely a pleasure to do business with! They took care of my Porsche as if it was their own and that’s really important to know when your vehicle Is having any type of issues.... they diagnose it “properly” And get the job done. They send a detailed text/email that shows photos of everything that needs to be addressed. They also give your vehicle a health record, that shows you everything they checked that passed beautifully and everything that needs to be addressed. She’s running spectacularly.
As always Michael and his talented crew took care of my 325 Wagon in a timely manner and went above and beyond my expectations. 10/10 would recommend services for your German auto, even if Austin did forget to remove the plastic seat cover and paper floor mat ;)
All the gentlemen I dealt with in the repair of my 2003 Mini Cooper were honest, trustworthy, believable, friendly, and generous in all ways! I will definitely use them again!!
My first time as a customer and very satisfied with the friendliness and courtesy and respect shown. Very pleasant people
Great service on my BMW from a knowledgeable crew with perfected customer service skills to boot. Appreciated getting the texts with details of required work. Both Austin and Theo were great to work with!
I had a fantastic experience with Accurate Motorwerks. They got me in on same day / short notice when my check engine light came on. Since we are a one-car household, they dropped my wife off and picked her back up from our apartment to accommodate us. This made the logistics stress-free and I was not expecting such above and beyond service.Beyond that, they also determined that the issue I was experiencing was covered under BMWs extended warranty. They called BMW for me and got the ball rolling on everything. All I had to do was call the direct line of the contact they worked with at BMW and set up my warranty appointment. These guys are thorough, accurate, and honest. I will be using them for all future vehicle services and I highly recommend them.
Outstanding expertise with all things BMW. Michael and his crew have serviced 90% of anything mechanical or electrical with our X5 for over 7 years. Accurate Motorwerks always stood behind any work done which consistently was done correctly. If there was a rare follow-up needed, they always handled the issue conscientiously and thoroughly to ensure customer satisfaction. They are absolutely trustworthy and precise with their fix diagnosis, estimates, and corrective work done, resulting in excellent post-fix vehicle performance. Simply, Accurate Motorwerks is highly recommended for maintenance needs and solutions on American and European vehicles.
My daughter recommended this place, said she really trusted them. They did a very thorough diagnostic. Well worth the price!!
AMW works on all our cars. My wife’s X5, my M5, the TDi Jetta, the 2.5L Jetta and our Chevy Colorado.
Accurate was able diagnose and fix our 2015 X5 The communication was always timely and they gave clear information on the issue and price. Fix was perfect and we are back on the road. I will coming back for the X5 and the 325i.
Took my 07 335i there & these guys will take care of you. My experience here was just the best. fair pricing. Thanks guys
They were fast, had a great price, and double check everything before returning my 335i to me wonderful mechanic shop.
Great teamwork. Owner really involved with everything and they locate issues pretty quickly.I Trust what they do and would recommend.
We love German cars and have brought our cars to Michael and his team without hesitation. They are always friendly and helpful. Prices are fair and that is a bonus. If you are looking for a great place to take care of your car, don’t hesitate to call Accurate Motorwerks!
Austin was great .. they performed the task while I waited .. everything went smoothly .. new to the area . Glad to discover an adequate BMW shop
Repeat customer, about 6 times. Trustworthy staff with good information and advice. Communicates well with customer with what should be done and how soon its needed. Good report of completed work and areas to check next time. Pick up to your door and return service. Ill be back ;).
First time bringing my vehicle here, and they provided great service and very fair pricing. Definitely my go-to shop from now on.
Professional, excellent service. The team keeps you informed about everything your car needs.
Called twice to setup service on my Jetta only to never be followed up with. Never received any quote as they said they would or received a time or day to bring in my vehicle.
Accurate is the best! They are honest, friendly, fair and they do great work. Michael, the owner, is a great guy! I’m so glad that I found this place to take my Beamer to. I’ve been solidly going here for 5+ years now.
The owner is one of the nicest guys youll meet. Straight forward, honest, and they do a great job. If you have a German car and dont want to pay dealer prices, this is the place to go to.
Excellent experience and did exactly what was needed. Repaired in a timely manner and used less hours than quoted. Highly recommend.
Austin and Mike always take care of me. Timely services with great customer service.
Great service, friendly staff. Willing to give rides if you have no other way which I truly appreciated! Thanks all!
We have been using Accurate Motorwerks for years. They are professional and detail oriented. We are impressed by their knowledge of our foreign cars, and always feel like they get us the best prices on parts. Thank you, Accurate Motorwerks, for making us feel confident every time you service our cars.
Great job and always straight up and honest.
Very friendly and professional. Provided a ride home after dropping the car off since we only had one means of transportation. Confident that any service that needs to be done will be done expertly.
Toyota- so its not just BMWs. These guys are amazing. They just go above and beyond because they genuine care. Dropped my car off to be 30 minutes from the shop and after hours! They make sure i understand what they’ve found and the plan of action for correcting it. They are the type of business that make it hard to move out of an area. Seriously happy to have found them. And the negative comment (theres like only one about AM) is totally unwarranted lol.
Great Service. A bit pricy but quality is worth paying for!
Great communication on what needed to be done on my car. Great evaluation on what needed to be addressed immediately and what could wait. Clear pictures and video of problem areas. Work was done quickly even though I had no appointment. Brandon was great to work with. Very impressed with the shop. I highly recommend for service on your BMW.
General over all car check. Freely, kind and knowledgeable.
Excellent experience from scheduling to pick up. Beats the other place I took my Porsche where the mechanic backed it into a post. Im glad to have found a great shop in Vancouver to take my baby.
I have been coming here for years and the service is always wonderful. This a a family business and they treat their customers as if you are part of the family. I appreciate that they are reliable, reasonable and trustworthy.
I brought my bmw ( that I bought used) in for a thorough inspection. The items that the mechanic found needing repair or replace I felt were significant for safety and the longevity of the vehicle. I had all the suggested work done and the car feels great on the road. Plus now I know that I can rely on the car as well. They performed the work on the time they quoted and the cost I thought was fair. I feel happy about the car. The car is performing nicely. Accurate is where this car will be serviced as long as it’s mine.
Awesome customer service! They came to my house and picked up my car. Serviced as expected. Delivered it back to my house. The driver sanitized everything as he got out. It couldnt have been any easier. Big Thanks to the guys at Accurate Motorwerks! Highly recommend them.
They got me in fast compared to other places I called. The work was done in a timely manner. Everyone who works there is very friendly.
This independent shop gets top marks from me! I like that not only do they do the scheduled maintenance you bring your car in for, but also give great recommendations for what your car will need in the future. They worked with my extended warranty company to get coverage for an air conditioning issue - saving me over $1k! And they also drove my wife & me home while my two cars were in the shop - no waiting and no social distancing worries! They have experienced mechanics who know BMW & European cars. Courteous service managers will work around your schedule to fit your car in & get the maintenance done right - at a fair and reasonable price. Great job overall!
My first visit for repair wasn’t the most positive experience however the owner contacted me to resolve the issue and went above and beyond expectations. The guys at the front desk are knowledgeable and know the true meaning of customer service. The mechanics will take the time to explain and answer any questions. If you are serious about supporting a local business - give them an opportunity to win your loyalty.
Fast reliable service No complaint’s been coming here for years. Mike is Honest and knows his European cars. I highly recommend him to friends in the European car world.
I am in complete awe at the level of service and support that the staff at Accurate Motorwerks shows to its customers. I am in the service and support business as well. I can say hands down. If you need service bring your car here! Dont waste your time looking for a shop. If you are on this web site rest assured you have found your shop! Austin my service advisor has gone above and beyond the call by far. The level of caring and attention I have been shown is beyond anything I have ever encountered anywhere period! These guys do more than just fix your car they go the extra mile to show you they truly care about their customers. I cant say enough good things about Accurate Motorwerks. I have found my shop and hope you have as well. Rest easy if your car is here there is no better place to have the work done.
Everyone is very friendly and professional. I used to take my BMW to the dealer for all maintenance, but then I found Accurate Motorwerks right in my backyard. Not only are they more convenient, but they were able to fix an intermittent check engine light that the dealership could never figure out. I have full faith in their diagnosis and their ability to keep my car running great!
Honest service provided. Trustworthy owner and technical staff
General maintenance. Accurate Motorwerks is a little more money than other companies, but I feel the value is there. Professionalism with the diagnostic report was what impressed me the most.
Best service ever! They do great work and stand behind it as well. If you need a ride somewhere while they work on your car they will give you a loaner or if you just need a ride you can have that too.Will be going back here for all my BMW services. If you need other make vehicle service they are happy to recommend those that they trust.Great Job and Thank You for the ride Blain!!
Love the complimentary car diagnostic I got with my service!! Would recommend this place to anyone!!
I am new to the Vancouver area. from California. My experience with Accurate Motorwerks was outstanding. They are informative, friendly and polite. There is no high pressure to push you into repairs you do not. I will definitely come back to have both my BMW and Mini serviced here in the future.
Attentive and did what was assigned, and called to let me know what other things need to be done.
I appreciate the service of being driven home and/or picked up while my car is in their care. Although they are not the least expensive for repairs, we trust their degree of integrity and honor when it comes to treating us fairly. I recommend them for sure.
Austin took care of my warranty on my trunk lid. Great customer service and will use this company in the future.
A few weeks ago I called Accurate Motorwerks because I was having a vibration issue coming from the rear area of my 2004 BMW x3. The car would vibrate upon acceleration and when traveling at highway speeds. To my surprise, I was informed that I could drop my car off that same afternoon and drive to my work with a complimentary E46 loaner! what a pleasant surprise! the repair only took 2 days! they replaced my drive shaft, flex disc and did a bunch of important inspections. Now my car drives great! and I have more knowledge of my car. thank you! Austin and Michael and the staff at Accurate Motorwerks.
This place is criminal. If you are rich and you dont care about money then this place might be good for you but if you work hard for your money and dont want to be charged out the back side to have nothing done then go here. Ripping people off during a pandemic. Im sure it is full of trump supporters.
Accurate Motorwerks deserves all the praise they get! Brandon and Austin really know cars, explain all the options, and treat you like a valued friend. I was looking for a new shop since my long-time import specialist changed hands and new management wanted to do some expensive maintenance on my air conditioner. Accurate Motorwerks history at Kuni BMW impressed me, along with their good reviews.Accurate Motorwerks did a thorough inspection and shared it with me. I found out the first shop was wrong on the diagnosis and the A/C problem could not be fixed by the costly replacement they recommended. Instead, Brandon found it was a leaky hose problem. We went ahead and fixed that and several other neglected and needed repairs. Car is running great now. They also post your repair records in a secure online site so they are easy to review.What a great place! I am lucky to have found them. I really trust these guys. Why would I ever go anywhere else?
Brought my car in and upon further inspection, found more damage than I initially noticed. Got it back the following week and the cost was less than I had thought.
From start to finish I was impressed with the quality of care and attention to detail. They treated my Mini with and were honest about what might need attention and what could wait until later. I found that the quotes for work were competitive with other facilities I had checked with. Will definitely be back.
I have had our older 128i serviced here a few times now, and the quality of service never ceases to impress! Our aging car is loaded up with miles and has needed some attention here and there, and I can always count on saving about 35% here over anywhere else. On top of that, these guys really know their stuff. Id give more than five stars if I could!
Nice place to spend time, friendly staff and helpful
I love this repair shop. The people and mechanics are so helpful and accommodating to all my BMW needs. I appreciate the real customer service and honest work they do. I will be coming here for all my BMW problems.
After using Accurate Motorwerks for the first time they have made a lifetime customer out of me. Michael and his team did an absolutely great job servicing my X5 and even though there were some unexpected issues along the way, through no fault of their own, they voluntarily compensated me when they felt some of the issues were an inconvenience. You can tell they are the subject matter experts when it comes to BMW and other European makes in Clark County without having to seek service in Portland which is invaluable to me personally. They were honest with me and were very transparent when it came to discussing issues that needed to be addressed now and ones that can wait. I take meticulous care of my vehicle and I really appreciate they did not try to sell me services or parts that I know I don’t need. They were also very efficient in dealing with my extended warranty company. I will always recommend Accurate Motorwerks to others, great job guys!Greg, Vancouver WA
Work was done at the appointed time and a full review of the cars condition was provided.
This is by far the best shop I have ever been to. Amazing customer service, great people and good work. I will be a customer as long as I live in the area. They are the only people I trust with my BMW.
Everyone at Accurate Moterwerks are professional, trustworthy and a pleasure to work with. They continue to take care of me and my car. I strongly recommend them for any car repair you may need.
This is an honest, meticulous, fair priced and efficient shop. We have been taking our BMW here for years and during that time I have got to know Michael, Brandon and the rest of the staff. They are such honorable and kind people. My most recent experience was that they did a full inspection of my car and could tell me everything my car needed right away and what it will need soon. This valuable information gave me the ability to make an educated decision about the long term needs and if paying the money for the car made sense. Ultimately it did not and I purchased a new car. They were honest and supported my decision even at the cost of losing money. They think about the big picture and care about their clients. I will be back there with my new car.
Super friendly customer service. They go the whole mile plus more. Excellent, fast service. Reasonable pricing. I will recommend this shop to everyone. Thank you guys
A great crew to work with. You will not be disappointed.
Everyone I’ve interacted with here has been incredibly friendly and courteous— very timely service and great communication—would highly recommend.
Im from out of town and was interested in a car local to Accurate Motorwerks. I sent an email asking about the vehicle, and they went out of their way to find out more about the vehicle for me, the resulting information being crucial enough to make or break the purchase decision.I would certainly bring my vehicles here as the honesty and obvious commitment to great service are clearly displayed, and rare to come by in the modern age. They also demonstrated important technical knowledge about the specific vehicle and their experience with the chassis.Highly recommended.
Motorwerks has always treated me no differentthan a man. Well they’re nicer 🤣 Everyone and the boss man have always been honest. They’re kind to pick me and take me home when my care in in the shop. I can’t always get a ride.
Brandon and Austin have always provided me excellent customer service! They’re both very kind, knowledgeable, and care about their customers! Accurate MW also does a killer job on their repairs, and get your car back in a timely manner. Would definitely recommend them to anyone!
Very nicely operated business that gave me a complete read out of my 97 Mercedes. Unfortunately it was not in my budget although did get the AC repaired in a timely manner and as time goes on will get the other items taken care of. Many thanks to Austin for his due diligence and to the tech for assistance on my hood latch, I will be a longtime customer and highly recommend them as a top notch organization
Brandon, Austin and the team at Accurate Motorwerks are wonderful, and I’m thankful I have a shop in SW Washington that I know I can trust with my vehicles. Great folks, top notch service, fair prices and honest work. Thanks guys!
Service was great and she’s running smoothly
We had extensive services done on our 2000 model 328i. Our myriad questions were answered with professionalism and answers seemed knowledgable and dependable. Austin is a good frontman/laison for the business. From what I can tell all the work looks very well done and complete. We will return for any further work needed in the future.
Great service and friendly staff
Mike, Austin and Brandon always go the extra mile to make sure my cars, yes all my cars, are well taken care of. They provide a detailed and realistic inspection and provide high res pictures of any areas they feel need attention. So you have confidence you aren’t paying for things that aren’t needed. Truly a professional and skilled shop. You won’t be disappointed.
These guys are so awesome. They always give me a ride home while my car is being worked on. And pick me up when it’s ready.They have handled challenging conversations with my insurance company, got my car done quicker when I’ve had time constraints, and they even took me to the grocery store one time because I had so many things I needed to get done that day.These are family guys, and good people. They also happen to do excellent work on my Mini Cooper. 👍🏼
I had recently purchased a used car and noticed it had a needed service light on, I called Accurate Motorwerks and spoke to a very friendly young man who said that if I could bring it in and leave it they would look the car over for me, give me a ride home, let me know of any problems and pick me up when the work was done.As it worked out my wife came home and was able to take me back to the shop and the work was done, the car was looked over and the car was sitting out front and waiting for me. I had a nice conversation with the two young men in the office and they informed of everything the tech had observed during his inspection, told me their recommendations without any pressure whatsoever and only charged me for the service I had originally requested.I highly recommend this shop for any repairs, I know this old guy will be returning for any work needed on his BMW.
Great place to take your car. Specializing in Euro cars, they also worked on my Jeep. Often very busy, but they still manage to be fairly fast. Very friendly and understanding. They have never done a repair without my permission. The only criticism I have is I would like a better breakdown of the costs for maintenance/repairs (parts, labor, etc.).
The guys at AM were professional and respectful.I purchased my car from a customer and her experiences were positive so am willing to use them.Would like to know price of recommended repair prior to versus post to allow me to made an educated decision.
Always received great service. Love the folks here. very accommodating!
I cannot day enough good things about my experience at Accurate Motorwerks. I brought my 2014 Audi S8 in for repairs as the warranty was out and I had read good reviews about them. They not only diagnosed the issue but found some other minor issues I was unaware of the could have been serious later on. I authorized the repairs only to get a call later that they found out Audi would repair it on a warranty extension. They saved me over a $1000on repairs I would have been happy to pay them for!The best auto repair experience ever! Great people and trustworthy, awesome!
Michael and the group are great at Accurate Motorwerks! Very good at letting me know what needs done next. My Z4 is 18 years old. Whats next is always my question and they are great at giving me a heads up.
Very honest, always have a great experience. The only place Ill take my car. Michael and his team are top notch.
When moving to a new city, we are often advised to thoroughly vet professional service provider candidates. Researching the best medical doctors, dentists and even landscaping candidates can be a time consuming, and arduous process, but the payoff can be enormous. Save yourself some time. For your professional automobile maintenance and repair provider, Accurate Motorwerks, should be at the top of your list.
Great service! Friendly and knowledgeable staff. When I pick up my car I have the comfort of knowing that the work I had done was by an expert with quality parts. The price is always fair if not under what I except every time.
I am extremely disappointed with this shops lack of honesty and attention to detail when evaluating my vehicle. The people working here were VERY kind and seemed trustworthy.I brought a 2009 BMW 328Xi in because I smelled an oil leak. They quoted me over $2,500 to resolve the issue, telling me that I had to replace the valve gasket cover, oil pan and fuel filter housing. They also recommended over $3,000 worth of other repairs. I decided against committing to their assessment and took the car to another shop for a second opinion, (without mentioning its prior evaluation and what Accurate Motorwerks decided to quote me). They got back to me and said that they had found a leak in a seal on one of my sensors, which would cost only $600 to resolve the issue. They also completed a full evaluation of the car and said that everything looked just fine. I needed NONE of the parts I was quoted for at Accurate. On top of all of this, when I brought my vehicle home from Accurate and checked under the hood, my power steering fluid cap was completely unscrewed and none of the oil had been cleaned off of my engine, which I would assume would need to be done in order to figure out where the leak was coming from. I am extremely concerned that they would try to take advantage of someone in this way and hope that they will be more honest with future customers. I will not be one of them.
You want the repairs on your car done by someone with years of experience with the type of car you have. If its a Mini this is the place to go.
The BEST AUTO REPAIR SHOP IN ALL THE LAND. First of all, a serious shoutout to Kristin for going way above and beyond what anyone would ever expect from this line of business. From the moment I first called, she was a radiant fountain of positivity and sympathy. She listened patiently to my horror story of woe concerning a broken wheel sensor that had befallen my little car at the hands of another local repair shop and then she went right to work in securing the part direct from the dealer, giving me a fair quote for the job and scheduling me in for an appointment less than 48 hours later.That wouldve been enough for me to sing the praises of this shop. But once they had my car, their mechanic took the time to find the original source of the problem (caused by the previous repair shop) and then FIXED THE ORIGINAL PROBLEM FOR FREE so that the new wheel sensor could be attached properly. Fixing the original problem required over an hours worth of extra labor not included in my original quote and this shop did it for FREE. Why? Because they understand what it means to treat your customers in a manner that earns their trust and makes them feel valued. And because they actually care about the quality of the work they perform on your car.Ive honestly never had such an enjoyable experience having my car worked on. Not only did I get invited back into the work area and shown exactly what the problem was, I had the pleasure of conversing and laughing with both Kristin and Maryanne during the wait. Thank you ladies and thank you to the wonderful, friendly mechanic who worked on my car. And thank you to the owner of this business who employs only the cream of the crop, it speaks volumes. You have earned a customer in me for life.
Having moved to the area a few years ago, it was wonderful finding an honest and trustworthy repair shop for my vehicles. I’ve been going to Michael and his team and have found them to be approachable, knowledgeable and professional. I trust them to accurately diagnose and repair my vehicles in a timely fashion. Michael and his team always put me (the customer) first. I would not hesitate recommending Accurate Motorwerks to anyone.
The only place in town I will bring my MINI for service. They are the epitome of an ‘honest mechanic.’
This shop has never let me down. Great customer service, great techs, and an amazing owner! If you want your vehicle to be fixed right the first time, bring it here!! They go above and beyond for every visit!
Very Professional staff friendly and knowledgable however the prices were too high locally for what I wanted done to the car and they did inspect the car however the dealer found very little for me to correct and their prices were lower for my planned maintaince and I told the staff. They just said that their prices are what they are! OK! Went to the dealer!
They are very good about picking you up and taking you home if need be