John is Awesome! This whole thing is Awful, but John has the right attitude and personality to make it easy, and these guys have absolutely the best service for the price. Forget the other companies, they’ll scam you! Go see John at Draeger. Period.

John is a top notch human being as well as a master mechanic. He treats his clients with utmost respect and understands the position we have put ourselves in!Thanks to John its a much more pleasant experience than you think about when you hear the word breathalyzer. Thank you for this mild mannered Clark Kent*

If you find yourself in need of an interlock, Draeger in Tyler is the place to go. John is the definition of outstanding customer service. He is always friendly and respectful. I had an issue with my system (originally installed in Ft Worth), and John stayed late to get me going. John even called the following day just to ensure my problem was corrected.

John is a really great guy and very professional, highly recommend

John was helpful and very courteous. Got me going as soon as he could.

You cannot go wrong with Drager, their devices are easy to use, and their technician John is an absolute pleasure to be around. Cannot recommend them enough!

I would definitely recommend Drager to anyone needing an interlock devise.John is awesome and has always worked with me and my work schedule. I used Intockalock and it was the worst experience ever.

The experience was very embarrassing but John made it so much easier to get through. He was always friendly, nice, polite, and extremely knowledgeable. He is always willing to work with you and make sure everything is in a good convenience for you! I would definitely recommend going to Draeger for interlock service. John, you are awesome... keep being you!!

I highly recommend going to see John if you need an interlock. He was very helpful, knowledgeable and walked me through everything. Took the time to answer all my questions. Hes a one man shop but takes pride in making sure everyone is taken care of.

Dealt with John and he is very helpful and punctual. Had an answer for all my questions. And if he didn’t he found out. Great all around customer service. Highly suggest if you are in the predicament I was in

Having to have an interlock device is not something anyone wants to do; however, from my installation date through all my monthly calibrations, John has made this unwanted experience a bit more tolerable. He is always there to answer questions, just a phone call away. I’m able to schedule around my work and he has even helped with last minute changes that arise. He is very knowledgeable and professional. I would recommend this Draeger location to anyone needing this service.

The guy who works here is super nice guy. Very passionate about customer service, knowledgeable, and informative. But he really enjoys talking a lot, got here at 9 am and its 940. He has not started working on my truck yet.

I highly recommend Draeger to anyone who needs this type of service. John, the technician, is not only very professional, he is kind, friendly, and very understanding of people’s schedule change. It is always a seamless service each time I go in the office. 5+ stars for this shop and John for sure!

If you need to have an interlock device, I highly recommend Drager. John was very helpful, polite, and friendly while I needed my car serviced.

Ive have a awesome experience with draeger considering my situation.. John Reeves has been such a great person to deal with, highly recommend draeger tyler tx

John has been truly awesome, I highly recommend Them if in need.

My father in law had an awesome experience out of a terrible mistake with these people fully recomiend them

Would recomend for anyone requiring this service. John Reeves was courteous and helpful.

As embarrassing as this experience was, John made me feel like a normal human being, he was always attentive and very helpful for the year I had to put up with this distraction. Thank you and keep up the good work.

Anytime I need something John always picks up and try’s to help out any way he can, great guy. Makes this experience a whole lot early for his customers.

I have been burdened with this device for about 2 years now and John has absolutely made this experience tolerable. I am genuinely glad that my Draeger guy has been kind, polite, respectful and a downright standup guy.

Absolutely do not use draeger - their computers fo doen a lot and have to reschedule you when they are only open on tuesdays and thursdays because they are short handed and cant provide full service like they are required to do to be in service. I have been locked out of my car multiple times because appointment availablity is scarce. I am currently at risk of getting completely locked out of my car (again) because my appointment is being rescheduled for calibration when they give you only 5 days to make it in after a missed appointment or you will not be able to start your vehicle even if you can pass to start it. They charge 80$ a month and cant provide the full time service you pay for.Do not go there. Im having mine taken out and going to a new company. Thats how awful they are.

John is amazing!

John is the best technician around. He knows it’s not a good situation to be in but he makes customer feel a little better about it. I walked in a customer but when I walked out I felt like a friend.