We were evacuated here in Tyler due to Hurricane Ida. While here we encountered a check engine light on our vehicle. I called the local Ford dealership, he recommended Robertson automotive repair. What a professional local automotive repair company. From the first phone call to the repair.Everything about the process was awesome. Zach stepped up in a major way trying to get the repair parts to get us back to Louisiana safely. Robertson automotive is the go to shop for repairs. Ten stars in my book.

Sergio was EXCELLENT through the entire process of my car being fixed!I don’t really have any family in the area, and my dad only communicated strictly by phone/email with him, and my Dad was really confident in the work being done, and really trusted Sergio! My dad also said their pricing is excellent for the work!Thank you Robertson Automotive for fixing my Escape up & getting me back on the road!

Zack kept me informed thru out the repair. Quality work, ready when promised.

These folks do great work, very knowledgeableI’ve used them twice once to have fuel injectorsReplaced and again today to replace almost my wholeAc system on my 2006 f-150.A little pricey, but they do it right the first time.Thanks Zach land thank your crew for me.I would recommend them for all yourMechanic work.Super nice folks

Brought my car in for a multitude of issues and needing help. Staff was excellent at communicating the most important issues to fix and kept me up to speed on what they were doing each day. I would definitely use Robertson’s again and would recommend them to others.

I took my truck in to have the air conditioning looked at not knowing what to expect because I had never been here before. I can honestly say that I will use these guy anytime I have vehicle issues in the future. They were very quick and Zach kept me informed throughout the whole process. Super impressed.

They were fast and friendly. No long wait times for car to be looked at.... They diagnosed the problems plus more and had it fixed way before schedule. I will definitely use them from now on.

I have had nothing but great experiences when using Robertson Automotive. Zach has always been on top of everything and has been very thorough when quoting. Both of my cars will never visit another shop ever again. Thank you all for being the kind of shop that respects and treats their customers like family.

The team at Robertson’s are very friendly and professional. Sergio kept me posted through the whole process. I was very please with the price. They completed all the work in a good and timely manner. I would recommend Robertson’s for all automotive needs.

I am so appreciative the Sergio took the time to make me understand what was going on with my car. All the folks at Robertson are great, but Sergio is truly a professional, and I am fortunate to have found him!!

This shop saved my truck. While others mechanics turned it away. I will use Robertsons Automotive as my go too garage as long as I can. The best service around.

Timely, professional, great customer service, excellent explanation of work done, accommodating. Highly, highly recommend!

Overcharged. Someone who works for them told me its usually only 170 for what I got done, they changed me 236. After explaining how im a single mom and need the cheapest fix.

I was having car trouble with a different diagnosis depending on where I took it and I took it to about 5 places. Problem was NEVER corrected until I took it to Robertson Automotive who finally diagnosed a tire problem. Went the extra mile to find the issue not just put it on a machine and tell us there was no problem. We knew there was an issue and it probably involved a tire. Thanks for finally fixing my car.

Thank you, Sergio, for getting all the details of getting my car fixed. Yall did great, dude.

Had to have some work done on my pickup. They got me in, got all the issues repaired in a timely fashion. Zack did a great job explaining everything they did.

Sergio and the team are always friendly and honest!! I will continue to rely on their services!

Good and fast not the cheapest in town

When i need something completed on an auto that i cant do myself, I take it to these guys, get an estimate (and that has always seemed fair enough so far), I turn it over to these guys and have had no problem. Will to go out of the way to help me drop off or pick up my suto . A+ to me!

They had my repair done fast

Very knowledgeable, as well as professional. Very focused on customer satisfaction. Highly recommend!

Im going to go ahead and give it five stars even though Ive never visited it but this thing keeps saying I did. It looks like a nice place Ive just never been there

They are a damn good group of folks they take care of their customers and others they dont know they helped me out greatly when I needed it rt in front of their shop during a bad accident thanks Zach and the gang enjoy the pizza

Very satisfied with the staff and service provided.

I had a flat on a car that I had bought used. Because I did not purchase it at a Ford dealership, when I have taken it in for a warranty repair, I cannot say that they have been enthusiastic about helping me. So when it was discovered that my tire could not be removed bc it had “after market” locking wheel lug nuts. I had a tow service send out two different technicians, then finally air up tire to get to tire shop near my home. That tire shop just waved me on to the dealership. I sat two hours at dealership and they referred me to Robertson. Dealership said they don’t work with “after market” products. I reluctantly drove to Robertson. I was greeted by an enthusiastic Zach. He said he was sure one way or another that he would be able to help. I couldn’t leave it then because I had to unload it. My husband and I dropped it off that evening. Zach found the key in glove box the next morning. He was then able to fix that tire and recommended that I replace the front two tires for safety reasons. He was awesome. I could not have asked for better service! I highly recommend Robertson Automotive!!!

Robertson’s replaced broken door cable attachments on rear door. Plus oil and air filter change.

They make sure the job is done right! They treat you like family!

Excellent service. Very respectful staff. Thank you!

Fantastic service. Zach and his crew bent over backwards to get me back on the road. If I ever break down again, any where near here, Ill be back.

I’ve been taking all of my vehicles to Robertson Automotive for over 10 years and I have found that, over the years, two things have remained consistent: their honesty and their quality. When they say a repair is needed, I fully trust that is indeed needed. Multiple times I’ve brought in a vehicle that lesser reputable companies would have said needed massive repairs, only to find that Robertson said was something minor. In addition, the issues they did repair have all been fixed correctly. And they stand by their work. One last thing, I’m a youth pastor at a church in Bullard. In a partnership with Napa, Kevin, the owner, reached out to see if his shop could bless a family in need. We sent a family to Robertson and they fixed all of their automotive issues, all at no cost to the family. Well done. I highly recommend Robertson Automotive and will continue to take all of my vehicles to them in the future.

They git us in with almost bo lead time, and they were exceptionally polite, friendly, and professional.

Great shop with friendly people.

Very friendly people. Was even offered a drink as I waited although theyre availableas self serve, the employee offered to make me some coffeeor give me a cold drink. Service was quick and car was even filled with 2 qts of needed oil, no charge to me. Highly recommend this place.

Great experience dealing with Kevin during my auto repair. Kept me well informed during the entire process. I received a phone call explaining all repairs needed to fix my truck and get it back on the road. All pricing was discussed so there was no unexpected fees due at pickup. Will revisit Robertson Automotive for all my repair needs.

I was referred from Dunn transmission (excellent local shop) to Robertson auto. I moving cross country from Texas to Florida, alone, with my dog. I ran into some car trouble and Zach who runs the service dept did a wonderful job keeping me informed at all possible times as he figured out my car issues. They were only concerned about my safety getting to Florida. They treated me like family and went above and beyond to make sure my car would get me to where I need to be. Not to mention how clean and nice their facilities were! I work in the industry and my shop doesn’t hold a candle to how well they kept up there store front! I would highly recommend Robertson auto for all you’re car repair needs..thanks to Zach and the Robertson family for helping me get back on the road safely!

Robertson Automotive is great. Timely, personable and true value. Value does not mean cheap, value means you get a lot for what you pay. I have no problem recommending and using Robertson for my auto service.

Alright this isnt meant to offend the shop but just to describe my experience. I took my old beater which is a 06 fusion in for some repairs due to a water leak. At first I was quoted a big quote due to the severity of the issue. Probably worth twice what the car was worth. Anyways I called my old mechanic and he mentioned there was a work around to the fix which would save me a whole lot or money but I would lose my heater. The guys at Robertson gladly did the adjustment and I paid a fraction of the cost. However after I picked up the car I probably drove it about a half hour and noticed the leak was exponentially worse. I took it back and they found another source of leak. This was a leak in the water reservoir which isnt the worst but still no good since I had just left the shop. It was a little pricier than I wouldve hoped after talking with my old mechanic (who now lives 10 hours away). He mentioned it was only a couple bolts to remove and said it shouldnt be as expensive. So I got the quote back for the repair and it wasnt what I hoped but as long it solved the problem I was fine with it. Lastly, I got the car back one final time and about an half hour of use the water pump gavee out. I called my mechanic and he said if they had ran the car for at least an hour then it would have shown the damage to the water pump. So I decided to go somewhere else for my final repairs and my car has been doing good since. This isnt a knock to any employees or management there because they were extremely courteous and kept me up to date. My only issue really is that all the problems kept happening back to back and I wish the car was more thoroughly checked instead of just handing me the keys after one repair.

They do a great job and always have the customers best interest and safety in mind! And they people are so nice!

First time customer and was really happy with the service on my 2017 Ram 3500. Price was below what I was quoted and that was even better. Very nice and professional facility which is reflective of the quality of workmanship. I highly recommend Robertson Automotive and will be using them in the future for my automotive needs.

Excellent customer service, great technicians that will go the extra mile. When my 97 Dodge broke down on I 20, they got my clutch replaced in one day!!!!! I am very thank full for their efforts!! I will use them again anytime!...

Highly price Service.

Top notch service.

Once again, Robertson Automotive is the place for excellent auto maintenance and repair. Sergio worked diligently with unfathomable patience to ensure that my auto maintenance was completed to my request. The car drives like new after 76,000 miles due to their expertise and professionalism. I am so appreciative of their effort and abilities. Their reputation from years ago stands!

They do everything they can to do it right the first time.

My experience was great. The customer service I received working with Zach was above and beyond. I really like the link they send with actual pictures of the findings as they do their 27 point inspection. This was my first time to use them and it will not be the last. I have already referred a few friends and family members.

We just had one of our vehicles serviced at Robertson Automotive. We were referred when our normal/go to place weren’t able to provide the repair for this particular issue. From the very first phone call, Sergio and Zach were both very professional, courteous, and polite. They gave us a time frame and exceeded our expectations in every way. Thanks to everyone at Robertson automotive for taking great care of us and our vehicle. Our repeat business, and trust, has definitely been earned this week!

Very knowledgeable and Great customer service. Other shop across town could not fix my 2002 F150. Brought it to Robertson and they fixed it right up for a low price compared to the other shop. Brian in the front is a pleasure to work with. 5 stars.

Absolutely AMAZING service, as well as professionalism. Months of problems fixed in an afternoon, and they made sure to explain what was being done. 11/10 would reccomend. Rafael is a genius.

Thanks for a quick response, and a special thanks to Sergio he stayed a little late so I could pick up my truck.Good work at a good price.

This place is great. I’ve done all of my own mechanic work on my vehicles my entire life up until now, and I took my vehicle here because I just don’t have the time to work on it myself. So I was very leery about trusting someone else to work on my stuff. These guys did great, they went above and beyond. I took my vehicle in for a radiator change out, belts and hoses. But for the longest time the front plastic bumper had been loose due to the fact that there was a broken plastic tab on the back that held the component to the frame. The Chevrolet dealership just told me to buy a new bumper. But when I went and picked my vehicle up the guys had found a way to fix it, even though I didn’t ask them to and that wasn’t the reason I brought my vehicle in. They didn’t have to do that and that’s going above and beyond in my opinion. These guys will do all of my mechanic work from now on.

Very nice and reasonable

Always a good experience at Robertsin automotive. Had an issue with my truck the morning we were supposed to leave on vacation. Kevin and crew took my truck and had it ready shortly after noon and we were off on vacation. Great service, great people.

We were traveling from the Houston area to Tyler on Friday to go camping for the weekend. Shortly before getting to Tyler, the check engine light came on in our new Ford chassis motorhome. We wanted to have the code read to determine if we needed service ASAP or if we could make it back to Houston on Sunday to have it serviced at our local Ford dealer the following week. We stopped at Tyler Ford and they were unable (unwilling?) to help us by reading the code. They referred us to Robertson Automotive, so we decided to give them a try. We were very pleased that they were willing to help us with a quick code reading, despite the fact that they were likely not going to make a dime off of servicing our RV. I highly recommend you give them a try if you need service in Tyler. They were helpful and honest with us...and you cant ask for much more than that!

I have used Robertson,s Automotive in the past. They have always been professional and extremely courteous. I would definitely recommend them for fair and honest company to do business with. Thank you Brian and employees.

Namesake of my step-dads business in Bloomington Indiana and hands down one of the best mechanics Ive had the pleasure to watch work!✝️

Very knowledgeable on vehicles. Took time to find my vehicle problem, fixed my problem, and shared information with me. Would recommend talking to Brian, if you should have a problem with your vehicle. Excellent Service! Thank you Robertson Automotive and Brian for being there when I needed help. Sandra Sirratt 11-6-2019

Great place always getting it done at a reasonable price and fast

Ive had my f350 in there and the guys are very knowledgeable and quick to get answer to what issues it was having. Had my truck back and running within a couple of days!! Ease of knowing that they wont scam you and tell you the truth. No complaints at all. Professional They stand behind there service. Very Responsive to the customers needs. They listen and hear what the customer has to say.

Took my Diesel truck here, most places in town make you set an appointment weeks in advance, but they got me right in and had my vehicle in the shop the same day. Prices are very fair, they worked with my extended warranty to get me the most out of it. I will come back here.

Quality service

An amazing group of people that do good work. 🙋

Customer service can make start an planned auto service

Great Job guys. Very confident in the work they do and they are honest. Have even called them and they were able to get me out of a bind. If I am not able to do it myself I send Robertson Automotive all of my work. The only shop in Tyler that I like to take care of my A/C needs as well as everything else.

Always great service and pleasant folks to deal with. Never a problem. Also appreciate their honest approach to all matters.Sergio is the best ever service advisor.

When it comes to my own vehicles, I always take em to Robertson. Theyre a little on the expensive side, but theyre honest, fair, and they do good work. I have a few years under my belt as an automotive technician prior to a low back injury, and I can honestly say that Robertson is the only shop in Tyler that I take my vehicles to, and the only one that I would recommend to my friends and family.

First time customer with Robertson Automotive and was very satisfied with the service that I received.

Prompt & ProfessionalWe scheduled a time for our truck repair & actually brought in in earlier than anticipated ! David was prompt with getting it in the shop as quick as possible & back to us in a timely manner !! We’ve used Robertson Automotive a few times & would recommend them, and have, to anyone looking to have anybody repairs done !!

Great Service as usual. Highly recommend them first all auto needs!!!!!! Should be able to give 20 stars!

Great place. They always take care of our vehicles fast and they do it right the first time. They also take time to explain what they did and if any other repairs may be needed. they are the only shop that we take our vehicles to.

I have nothing but good things to say about Robertson Automotive. They run a quality operation, the service counter is very helpful and the mechanics do quality work. I have taken my vehicles there for years, and I have never had a problem.

Great service & honesty on price!

RUN!.! This place charged me $6,000 to replace my turbo on my 2014 Ram 2500.. for that price I could have gotten a performance turbo plus.. David will lose to you then talk to you like your his 5 year red head step son who just learned english a month ago.. Basically he will try to talk to you like your slow. Do not trust this place!!!! You will regret your decision I promise!!!!!!!!!!!Run!!!!

I went by there the other day to get my car checked out; we ran a diagnostic test and everything and the next day everything in my car starting shutting down on my way home, even though Sergio said that there was nothing wrong with my car! This morning I called back to try to explain that there was most definitely something wrong with my car, and they acted as if they didnt care one bit.

Ive had my f350 in there and the guys are very knowledgeable and quick to get answere to what issues it was having. Had my truck back and running within a couple of days!! Ease of knowing that they wont scam you and tell you the truth. No complants at all.

Robertson Automotive completed a job on my classic Corvette, and not only did they do a wonderful job on the engine, but they also took care of her exterior. She went in looking beautiful, and she came out looking and running beautifully.

Was looking at your new Location that you are building, going to be a great facility and big. Congrats.

Dealership quality work for any make or model. These guys know their stuff.

A year ago I brought my Isuzu to this shop because it was running rough and was the closest place possible. They charged me $106 just to look at it and it was not running by the time they were done with it. The quoted me $1000 for some spark plugs, cam sensor, valve cover gasket and breather hose. They vehicle is worth 500 dollars. I had to tow it back to my house with no help from them. Shame on me for going to them a second time and getting my license plate light fixed for an inspection. They charged me 106 to Sauter some wires. They have a 106 flat ripoff rate. Stay away from this place

Sergio help me from the time I walked in and made me feel confident that they would fix my car. Thanks to all who helped.

Great service, expert knowledge. Not pushy...couldnt be happier.Thanks!!!

Took 3 weeks to diagnose and repair. Not absolutely sure that all repairs were warrented.

Total trust in this place! Years ago told the owner he needed to join BBB because he ran his business meeting all standards of the BBB! Have been a customer over 10 years!

Very professional and cleanProvides alot of options for automotive repairs.

Should be 0 stars! Worst service ever need to get real mechanics that know how to put things back together!!!

Honest and affordable

Kind of pricey

Expensive