T.J. was a fantastic tech. Showed up early and fixed the furnace in five minutes. He was very polite and respectful. I would highly recommend him as a tech. Thank you so much! :)
Amazing company really spent the time to help me with my furnace repair and financial needs thank you for everything
Travis was professional, courteous, and fast! He answered all of my questions, and explained what he was doing as he went along. Would recommend these guys to everyone!
TJ was on time and fixed our furnace in just a few minutes. Very professional service with a smile.
Fast friendly service! Stopped and explained everything, even when I interrupted him.
Great experience!! Travis was very personable and explained what he was looking for and why that could be the issue. Awesome experience will definitely be calling Right Now Heating and Air again!
I like that they call me when it is time to get my unit serviced. I always forget. Their technicians are professional and polite. I was happy to see that they are employing more women these days. Hooray!
Have used this company two times and both have been a great experience. Technician was friendly and very efficient.
Very Friendly & knowledgeable technician. Answered all of questions, above & beyond service call. Would highly recommend!
I had these guys give my entire HVAC system an update in October and they did great! I had a small issue lately, they got to it right away. Justin did an incredible job, quickly analyzing the issue and making the repair on the spot! He was polite and professional as well as efficient. Excellent outcome from an excellent company and an excellent repairman! Thank you.
This young man was very polite and knowledgeable he was on time and had it diagnosed within minutes and fixed minutes later. I wish everyone could provide this awesome service for me.
TJ was a very knowledgeable and true professional. He was very thorough and meticulous. He is a true asset to Right Now Heating and AC.
We had very friendly service done on our AC by Travis and he was very personable and professional. Work was quick and effective. Overall great work!!
Very professional in every respect. Had 4 inspections and estimates from different firms. Wanted to be certain we didnt get taken. Rob made no attempt to up sell us to a higher priced unit. Very straightforward and informative. Would recommend. Travis made the initial inspection of the furnace. Very impressive.
Caesey was amazing she diagnosed the problem with our AC quick and replaced the part fast. I highly recommend her if you need servicing in Twin Falls. I will be asking for her for future service.
Travis was very thorough in his explanation and diagnostic of the our AC unit. He took the time to explain and answer questions. He was personable and respectful.
Called about a new place I had moved into. The gas couldn’t be turned on because of the way the Ayer heater had been put in, but Justin came in and had it ready to go in minutes! Super impressed
Justin was very helpful and clearly explained what the issue was and how he resolved it. He even tested the issue with me present to demonstrate the issue was resolved. Very professional and friendly. I was not even charged for the visit as the previous tech did not catch the issue when they came a few weeks ago to hook up my AC. Justin did a great job.
Travis is awesome! Very helpful, professional, and a great attitude. I’m so pleased with his service! Thank you!!
Right Now technition Travis was punctual and found the issue with our HVAC system very quickly. He took time to explain the new thermostat and go through the settings with me. I appreciated his knowledge and courtesy while in our home.
I requested a replacement visit for our AC that had quit working. Even though they were extremely busy and booked out, they fit me in and worked with my very limited schedule. Travis Hill showed up, took a look at a few things, and instead of trying to upsale, he repaired the existing unit. He was completely professional, friendly and personable. I would recommend him and Right Now to anyone looking to get some HVAC work done. Extremely pleased and cool now that the AC is working again.
Alisha is personable and helpful. She does a good job and is very conscientious. I will recommend her to anyone!Used this sevice again today and the Tech they sent for my hot water heater was very nice and professional. Will continue to use them!
Travis was thoughtful and took his time explaining the whole process. Usually you feel a little uncomfortable at first when you have a technician at your house because you don’t know that person at all, but Travis was very easygoing and answered every question I had and offered great advice.
I will say, the technicians are awesome. My previous experiences have been nothing but good.However, My last experience turned for the worst. Essentially we’ve been told we would have a replacement part last Friday, and it keeps getting pushed. Apparently now the soonest we’ll have hot water again will be tomorrow, a week and a half after it’s gone out. Normally I would understand, parts are parts, however we’ve been told multiple stories about when our heater is getting fixed. I’m at the point that I’m not sure if it’s better getting a new one. Will update once problem is resolved.
I felt very comfortable having Travis in my home to perform this inspection. He was courteous and professional. He appeared to have knowledge and confidence. He could talk about my heating and air conditioning systems in a way that I could easily understand, and it was easy to see that he was very familiar with this type of work.
TRAVIS came to my house to look at my furnace and see if anything needed fixing or an adjustment. He is very knowledgeable and polite...I was completely at ease and felt sure he knew the business of furnaces. He was fast and thorough and I a m very pleased with his work.
The supervisor I spoke with was so nice and he listened to my concerns and came through for me after I door with a rude lady that didnt care at all after me purshasing their 2000$ water heater with install
We recently bought a house, and was expecting no problems. Well... That was not the case. When moving in our fireplace was bent and we were getting smoked out. We called Right Now, and they were able to fit us in within the next week and they installed ductless heating for us. They were quick, professional, and awesome to deal with. We really enjoyed working with them, and would definitely work with them again.
Our new unit had not been programmed correctly upon installation. Justin knew immediately what the problem was and corrected it. He checked several settings to be certain it was functioning properly. He also added more coolant.He was polite, informative, knowledgeable and professional.
Wow, the service happened about as close to Right Now as I have ever had. The tech showed up, did the work, made sure I understood what and why he was doing what he was doing, and answered all my questions.I will keep using these guys. Thanks Justin! Appreciate your service!
Alisha is a super friendly and very knowledgeable service technician! She is extremely detail oriented and keeps me informed of whats currently going on with my system and also how we can improve it!I trust her and feel confident all will be good for another year! Thank you Alisha!
Caesey, Travis and Justin are all excellent technicians! Very patient, professional and thorough! Plus, Right Now Heating And Air are very well priced and I would give them and their techs 10 stars if I could! Thank you so much!!!
Very pleased with the service we received! The technician was very professional, knowledgeable and just downright nice!! I highly recommend them for any of your heating or cooling needs!
Caesey was our technician and did a great job. She was very professional and keep our house clean as she worked. She went above and beyond trying to clean out our AC without taking it all apart.when I asked what was happening She shared with me that she was trying to get it cleaned out without taking it all apart but that to service the air-conditioning properly and make our unit last it longest that we would be better to upgrade to a deep cleaning.there was no pressure but we went ahead and had her upgrade the service. Well worth it. Great company and even better service tech. I will be asking for Caesey by name next time. Thanks
Casey was an amazing tech she was professional and personal was an amazing experience!!!! Definitely going to ask for her the next time!!
Travis Hill has serviced our heater and AC over the last several years. He has always been very thorough, considerate, respects our home, and does a great job explaining what he has done in order for our system to work at its highest level. We appreciate him and please know he represents your company with the highest integrity! Thank you.
FRIENDLY TECH, really good customer service. I highly recommend them
Wonderful, very helpful, quick and knowledgeable! Would recommend
Caesey was greatShe answered all questions thoroughly and compressive and friendly matter.
Great job, provided expert assistance in event situation happens again.
Travis was very good at explaining things to the point one can understand, gave us options that will benefit US, and was very kind and respectful!!! I really appreciated them being able to come that same day! Thanks again Travis!!!
He was courteous, informative, through, and pleasant. I offered to allow him to abbreviate his service because it was so late, but he insisted on completing all of the review, which he did very well, with an excellent explanation of my system. He is an exceptional representative of your organization whose good efforts i hope you appreciate. Thats SHE!!!!
Willy and Doug and Tyler installed my system and where very professional respectful and worked quickly in the heat
Alisha was amazing with my heater. I recently bought a house and I wanted to make sure everything was running smoothly. She came on time with a smile on her face. She was able to answer all my annoying questions without skipping a beat. I was unable to locate my filter and she was able to point right to where it should go. I would recommend her to any one who asks.
Caesey did a great job! She was very friendly, upbeat and stepped me through what she was seeing and her recommendations. She also scheduled me for an evaluation for a new system while she was doing the maintenance work. Great first-time customer experience 👍
Justin did a fantastic job and very professional.
Travis was professional and personable. The air is working well
Travis was very professional and quick to sort out my HVAC issue.
Very professional, friendly and informative. Very kind and understanding, she made sure I understood what was going on with my unit. Definitely 5 stars!!!
Justin was friendly and professional. His strengths were obvious, attention to detail and doing it right the first time. He had me up and running in little time. Thanks Justin!
Professional service. Knowledgable and thorough. Would recommend the peace of mind we gained to everyone.
Very professional people who knew what they were doing. We are extremely satisfied with the company and the service. All of the people were pleasant, on time, and very knowledgeable. We are happy with our tankless water heater!
This guy is the next CEO!! Personable, Professional, Detail oriented. I’m thrilled to have AC again👍
Extremely satisfied with our technicians knowledge and service. Would highly recommend to others.
A leak developed in our RO system and their tech, Travis fixed it quickly and explained why it happened.Good job!
Travis was awesome and very helpful. They were quick to come and help. Thank you!
Caesey Solis arrived exactly on time. She was very personable, knowledgeable, and left me confident that my system was in the hands of a professional. In addition to the services above, she also serviced my water heater. She also made some recommendations for future maintenance and has me thinking seriously about adding a water softener. You can be proud to have an employee like Caesey!
Gave quotes and was very informative and friendly. She knows Her products and has a great attitude. Hope she comes back for the installment of water tank. Have used this company for 7 yrs. been happy each time they come out
We came home from vacation only to realize that our AC was out and it was 80 degrees. We called Right Now and they had someone out within an hour on a Sunday to fix our issue. Ali was our technician. He was able to diagnose and fix the problem quickly and explained to us in detail what the issue was and what he did to fix it. He also gave us some additional tips on how to run more efficiently including using the fan more. We purchased the system last year and feel more confident about the purchase knowing how well their customer service was handled. I would certainly recommend right now heating and air to anyone in need of a system. I would especially like to thank Ali for taking the time to explain to us and for being such a kind, courteous, respectful technician. Ali saved the day!
This definitely is the place to use for HVAC everything!! Really professional! And the female technician they have on their team!! Very impressive!! CUSTOMER SERVICE EXCELLENCE AT RIGHT NOW HEATING AND AIR!!
Alisha did a great job. Was courteous and professional. Did tests on HVAC as well as draining and testing hot water heater. She was on time so didnt have to wait around for her. We had an issue with the water heater she cleaned it out and checked the lines. Hopefully this resolves the issue.
This was the second time that we used them. The technician arrived early and was very thorough. Thank you for the great service!
I had a water heater replaced last month service was excellent so I called on my heating unit knowing I would be in good handsThank you travis for great SERVICEAnd thank you to the service installers
Justin was great! Professional, responsive, knowledgeable, and she went above and beyond servicing and cleaning our unit. She explained the details of her service, made recommendations for future maintenance and care ensuring we’ll get the longest possible life cycle from our existing system. Her knowledge and detail helped me better understand our system, and her recommendations will help provide for more energy efficient use. We will use Right Now every time!
Travis hill is the most professional guy out there I know I am in good hands when he is here he knows what he’s talking about and what he’s doing You couldn’t ask for better service Thanks For your hard work
Travis did an amazing job.. Very knowledgeable! I will definitely be dealing with Travis in the future!!
Travis did a great job! He was very informative and professional. 10/10 would recommend to a friend for any heating repairs.
A delightful young woman, Casey, was exceptional in her knowledge and attention to detail. She wore her mask at all times although the type of mask the company provided continually slipped down, she kept pulling it up. She demonstrated critical thinking skills and gave my ancient unit careful attention. She was respectful of my home at every turn and asked for my permission to make any adjustments before she did so. Thanks
Right now heating & air has been awesome to us! We had issues with our furnace and they were able to get us in the next day.We’ve had both Justin & Kyle, and both have been great!
She was very experience, explained everything, and was very pleasant. Great checkup, cleaning, and explained what to watch for. She also taught me what maintenance is needed and how often. Thank you
Was awesome! Fixed our problem as soon as he got here and was just lovely. All in all, great technician.
We are very pleased with the work that was done today by the technician. She not only is friendly, she is working with integrity. She took photos of an area that needs some work and she was able to clean the area. She also was able to make recommendations for future cleaning of the ducts. she treated our home and its needs as if it was hers. We hope to have her come again.
Great company, respectful and responsive and quick help! Great technicians! Thanks!
Very professional and helped us make sure our furnace is running efficiently. Recommend!
I woke up in the middle of the night with no heat in my home. As soon as our local businesses opened I made a phone call, they told me they were too busy to come out and help and that I should probably just call someone else. The person that answered the phone was rude and ignorant. My next call was to Right Now heating and air, the person who answered the phone was absolutely wonderful he said that they would work on getting someone to me as quickly as possible and they would call me before they arrived at my home. The technician that came to my home went above and beyond to make sure that I was taken care of. I had heat before she left and she also cleaned out my filter and coils! She explained everything thoroughly to me and was very kind and patient while I was in and out dealing with three small children. I got really lucky to have her come to my home and fix my heater.
Justin came to help me with getting the water softener going. He did a great job, thank you.
Casey was very friendly and extremely knowledgeable. She was positive and explained questions I had.
Travis did a GREAT job and explained everything that he did so I could understand it...the old heater sounds and works better than it has in years. THANK YOU!
Justin diagnosed the problem, he replaced the needed parts. He was very professional, informative and arrived in a timely manner. Just a polite young man.
Technicians were well prepared and incredibly knowledgeable. Although I bought a new unit that was installed the day before, they addressed many improvements the installer maybe didn’t think of that immediately corrected the small issues I had. Ali was friendly, clean, and most importantly a genuinely hard worker that gave me the comfort of knowing the system works at its peak performance for me and my family. Ali deserves a big round of applause for holding the bar high of what the company advertised. They stick to their word! Thanks again to all the team at Right Now and keep up the good work!
Travis was on time and did his job quickly and efficiently. Not only that, but he took the time to do a little extra work that was requested and then explained his findings thoroughly and in language that could be understood. Even though I am certain the conversation wasn’t a conversation he wanted to have because of the work that needs to be done, Travis handled it in a very professional manner.
We have been having trouble with our A/C unit for a few weeks and no one was able to diagnose the issue. Right Now sent out Ali and he was able to not only diagnose the issue but come up with a solution to get it fixed right away. Ali was knowledgeable, thorough, and did a great job of explaining what was happening with our system. He even followed up a few hours later to make sure everything was still working properly. I was very impressed.
All positive experiences with these guys. Professional, knowledgeable, personable, efficient.
She was awesome. Got there when she said she would so I disnt have to wait around. Found out the issue within minutes and had it fixed in no time!
The technician was knowledgeable, on time, friendly, and well-mannered. We called after getting a postcard in the mail saying if we didn’t recoup $49 of savings in three months after getting our AC cleaned and tuned up, they’d refund the money. That sounded like a good deal to me. I’m keeping the post card and the receipt and will report back in three months if we recoup the cost one way or the other!
Awesome price, was on time. I highly recommend!! Didnt try to up sell on products, when maintenance was done he explained everything to me before signing.
Justin F. arrived right on time & got straight to work. We needed to have a new furnace & a/c installed. He was professional and communicated anything he needed. After about 8 hours of working to get everything installed he explained how to work the new thermostat & showed me the work that was done to install the new furnace and a/c. Even though he was here all day and was probably exhausted he always smiled and took the time to answer my questions.
Alisha did a fantastic job quick and tidy about everything. Highly recommend this company!
Our chap was Travis. He arrived on time and was friendly and polite from the outset.He did his diagnostic work explaining things as he went (Im actually new to American heating systems, so I learned a lot of valuable basics that will help me in the future) and was able to get our problem taken care of without the need for any parts (we couldnt get our pilot light to reignite).Travis was professional throughout and if all of Right Nows team are like this guy, theyre absolutely the company you should use in the unfortunate event you need work done!!!We also are interested in a water softener. A different company had told us this would be a tremendous pain in the butt and super expensive becuase out house is older and doesnt have the necessary hookups in place. Travis took a look and was able to show us how it could be done relatively simply and showed me Right Nows pricing which was substantially less than I had been quoted elsewhere.All in all a most excellent experience and I highly recommend!!
Alicia literally saved our house from catching on fire. During a regular tune up of our new house, we turned on the AC for the first time. A problem with the electrical wires ended up causing an electric fire; Alicias quick thinking meant that the fire was put out without any major damage to our house. She came back later and spent extra time finishing the tune up after the electricity problem was sorted. She is AMAZING! We had Right Now come out earlier in the year to service the heating system; I cant remember the gentlemans name, but he was awesome as well. I highly recommend Right Now Heating and Air Conditioning. Their people are knowledgeable, helpful, and didnt mind educating me on my houses systems, and their rates are reasonable as well. We will be using this company for years to come!
Love this company! Quick response when we needed a tune up and evaluation done quickly. Travis went over and beyond. He was very friendly, answered my questions thoroughly, and did an all around great job!
Alisha Carpenter provided awesome customer service and is extremely professional and knowledgeable...great tips on how to improve performance of my furnace!
Quick and professional. Why I always go with Right Now.
Great job. Justin was very polite and friendlyThanks.
They came out twice as our air conditioning sounded funny. They couldn’t find anything wrong with the unit either time and decided it was the Idaho power energy saving switch that wasn’t working. The workers are knowledgeable and efficient. The second time there was no charge which was nice!
Using this company has been a nightmare. Clearly they have bribed local inspectors to look the other way. It took them twelve visits to get one pump working properly and despite my repeated requests I have never got one phone call from a manager. Go some where else for your heating and air needs.
Justin was very nice an he did a great job 😊 we need more like him ‼️thanks so much 😊
Ali R came out as the 4th technician after my AC was installed by Right Now earlier this summer. My AC was not maintaining the desired temperature and I was getting very irritated with the fact that a brand new AC didnt work as well as the 30+ year old unit it replaced. Ali was able to quickly find that there was a refrigerant leak in the line set that was installed with the new AC. He fixed the leak, added refrigerant and was on his way. Ali is a top notch technician, professional, 20+ years of experience, and was very personable while I vented my frustrations and. If I ever use this company again, Ali is the only technician I want at my house. He is amazing!! Thank you Ali for fixing and doing what those before you couldnt. You are a gem!
We had to have the heating/air conditioning system replaced in our home on 7/23. Since then 7 different technicians and a Service Manager have worked on the system and none of them got it right, or working properly - that is until late Saturday, 8/15. The air conditioning system was not working and was blowing warm air. The technician that came out to look into the problem listened to me explain what it was doing, voiced his opinion for the problem, verified his diagnosis and explained the issue and what he was going do to resolve it. It was explained to me that the entire problem we were having was due to how the air conditioner was installed 3 weeks ago. Saturday nights technian, Ali, was great and resolved the problem that no one else caught. The air conditioner is now working properly and Ali even called me on Sunday, at the time he said he would, to make sure our house was cool. I would give Ali 5+ stars and strongly suggest the company hire more men like him to work for them.Note: This review is for 1 very good technician, Ali, and not an endorsement for Right Now Heating and Air conditioning.
Travis did an excellant job I give him a 10