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EMS Realty Inc - Tucson Property Management & Real Estate
6816 N Oracle Rd #300, Tucson, AZ 85704, United States
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EMS Realty Inc - Tucson Property Management & Real Estate

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Na
Review №1

I have been associated with EMS realty for the last four months. Starting with Megan, who facilitated my application process in the kindest manner, through Tammy our property manager-who responds often on the run, to Amir who makes maintenance issues less stressful. EMS has responded to maintenance requests by ensuring licensed service providers respond in a timely fashion. Thank you so much EMS!Nancy

Sh
Review №2

We have not had a great experience with EMS. Blair Lane was great and Amir is fabulous but Carol Weaver has been difficult since the first day. We had issues with her responsiveness from the beginning and it never got better. When we moved out we had issue with the amount deducted for cleaning and it wasnt until a bad review was posted that she finally responded. We did come to an agreement on the deposit but it would have been better if she had adjusted it because it was the right thing to do. Oh well...

Ma
Review №3

I would give five stars in each of the above four aspects to Ms. Carol Weaver, who just helped sold my house. She is definitely the best property manager and realtor I have met over the years. She knows the market and she designs the best strategies for her customer. Particularly, her strategy makes my house several offers the third day on the market. I would definitely recommend her to whoever wants a property or sells a property in Tucson!!! Carol, you are awesome!

Ca
Review №4

We rented a Tucson condo through EMS Realty for the month of February 2021. Working with Alaina Chapin made it a breeze. She was so responsive and professional in every way! Thank you Alaina!

Al
Review №5

Too many requirements just to rent properties are already expensive n they should encourage their home owners to be more willing to work with rental subsidiary programs in especially during these times

Se
Review №6

Amir is the greatest person ever. I’ve worked with this company for years and it’s just always a pleasure to work with him. You can’t help but be in a good mood talking to him.

NO
Review №7

We had a really great experience with EMS. We we renting property in Civano. They were quick to repair and always good to work with. In the future we would hire them to manage our property. Thanks, EMS

fr
Review №8

I have been dealing with EMS Realty for over 30 years. Over the years, they have helped me and my family with purchasing and selling properties. However, our main interactions with EMS come from having them manage several rental properties we own.I cannot even imagine what we would do without the expert and easily accessible help we have received. EMS manages our properties in a professional and thorough manner. They find us reliable and well-screened tenants, collect rents, pay expenses and supply us with easily understood monthly statements and yearly summaries. They provide related services of any kind whenever needed, such as dealing with repairs or maintenance issues, or simply offering good advice.The staff at EMS is professional, honest and reliable, and best of all, so wonderful to deal with. They are warm, friendly and always helpful.The owner, Lisa Suarez, is a delightful, ethical and honest person, who is very good to her staff and therefore, we have been dealing with the same people for many years. There is extremely little turnover, which is very rare in this day and age.We cannot recommend EMS Realty highly enough.The Bazos Family

An
Review №9

The staff at EMS Realty are very professional and responsive to my needs. When my water heater sprung a leak, they replaced it the next day. When my refrigerator stopped working, they replaced it the next day. I highly recommend doing business with them.

Do
Review №10

Coming from out of state, Carol was incredibly helpful in helping me with my home search in the Tucson market. She is knowledgable about the different areas, amenities (especially country clubs!), and market dynamics overall. Thanks Carol!

Su
Review №11

For the past 4 years I have been pleased to know that EMS Realty has my back. They have excellent customer service. The properties they manage have wonderful renters and they assure clients to take good care of them and my interests. The monthly statements are simple and easy, automatic payment which all parties involved.This feels like a partnership in offering a solid rental and their renters get plenty of attention if needed from EMS and from me.

Ma
Review №12

I am a Destination Services Consultant for several Relocation Management Companies and have had the pleasure of working with Lori Gray over the past several years. My clients are high-level international corporate transferees relocating to Tucson with their families to work for companies such as Caterpillar, Roche, Honeywell, etc. and as such are accustomed to the highest level of customer service.In view of this, whenever I have a new international transferee, Lori is the first person I contact. She is my “go to” person. Lori is able to form a relationship and instill a comfort level with a transferee during the stress and challenges of the relocation process. I have the utmost confidence in her over any other realtor professional in Tucson and will continue to highly recommend her.Lori is extremely personable and professional, knowledgeable and informative, has the client’s best interests at heart, is pro-active and makes herself available at all times. She makes my job a lot easier and I look forward to our continued working relationship.Maryjane Wieboldt

Jo
Review №13

This is one of the best property management companies I have ever worked with. They are professional, prompt to respond and always do what’s best for the their clients/customers. Carol Weaver is a power house property manager. She works quickly with vendors to minimize the turn time your property is off the market between tenants and she cares about all parties involved. I recommend them to people on a daily basis and her and the team will be there to take care of you in the fastest, most efficient and with the highest ethical standards in the business.

Ma
Review №14

As an active military family we are constantly moving on orders and can’t manage our retirement home in Arizona. EMS Realty has been incredible, they always go above and beyond in the best interest of all involved. We are so grateful and blessed to have EMS represent our property for the last 11 years! We could not have peace of mind without EMS. To the entire team including Carol, Lori, Linda and Awesome Amir...THANK YOU for the great service!

J.
Review №15

EMS is an outstanding Property Management Firm. In my experience they have always been available for my call, graciously receptive and sincerely committed to resolving any and all unexpected challenges. When it comes to getting things done you can count on this team of professionals. Each and every individual I have had the pleasure of working with at EMS is attentive, responsive and remarkably service oriented. In my most recent interactions with EMS one individual who truly exemplifies the above referenced qualities and attributes is Carol Weaver.

br
Review №16

EMS realty has been exceptional to work with. Any issues with the property that I have rented thru them was handed in a Professional manner and done in a timely fashion. Thanks to Carol Weaver and Lisa Suarez for their kind and generous way of addressing my particular situation.N. Starr

Be
Review №17

When we moved in to a rental home governed by EMS Realty, we marked on our check in sheet that there was missing grout around most of the house around the floor tile, the sprinkler system was broken in the back yard, and the countertop caulking was dried and split all around the kitchen counters, among other smaller things. There also wasnt an a/c filter inside the furnace. Upon leaving the property, we paid someone to clean all the carpets, paid someone to do all the landscaping, and thoroughly cleaned the entire house, including baseboards, light fixtures, walls, and doors. We felt the house looked better when we left than it did when we moved in. However, they managed to swindle us out of $845 of our deposit saying they had to re-clean the house, re-clean the yard, and clean the air ducts. Were rating them 3 stars only because when something broke, they sent someone to fix it, although the issues werent always fixed. Being a rental, we learned to live with a refrigerator that made loud noises, a kitchen faucet without hot water, master faucets that stuck so bad you couldnt hardly turn the water on, and bathroom plugs without power to them, because we felt bad always complaining about things being broken and trying to coordinate with repair men to come out multiple times for the same issues. So renters beware.... NO RENTAL is perfect. And EMS will be SURE to charge you fortheir imperfections.

Da
Review №18

EMS Realty has been terrific Property Management Service. They have been managing my 2 properties for the last 15 years. I live in Southern California and they have been renting out my properties to quality tenants and maintaining my properties in a clean and respectable manner. Carol, Linda, & Amir have been really nice & professional property managers. I would highly recommend EMS Realty if you are looking for a quality Property Management Service.

Je
Review №19

Laurie, Carol, and Amir are all excellent. They responded quickly when we needed anything like repairs. Just finished our walk through after a 2 year lease, excellent!

Ja
Review №20

I rent from EMS Reality and they are the best property management that I have rented from. Anytime I’ve had an issue with something not working or even a clogged sink I call or email and they get it taken care of. I prefer to call because the guy who answers the phones, his name is Jason, he is the best. He genuinely cares that you get whatever the issue is taken care of as soon as possible. I couldn’t imagine renting from anywhere else. Five star company all day every day.

Mi
Review №21

We have engaged Megan and EMS Realty for some 3 years now to help us with looking and screening for tenants, and prepping our property for rental. The team has been nothing short of stellar. They advertise and screen and keep us constantly advised of suitable candidates; the market situation, observations, etc. They are very responsive and professional to all our inquiries and I personally feel they go the extra distance in meeting our needs. Their customer service and customer satisfaction level is par excellent. I would recommend EMS for your property management needs in a heartbeat.

Ru
Review №22

Our property manager Tammy and her colleagues at EMS Realty in Tucson were efficient, friendly, and timely when it came to our tenant lease processing and move-in experience. All questions were promptly and courteously answered. Tammy is a dream to work with--the owners of our lease home that hired EMS picked a great team and are fortunate that they represent their clients so well.

br
Review №23

EMS realty has been extremely helpful in my process of looking for a home as well as making sure I’m taken care of after they got me my home, I locked myself out of my home and Jason drove to my home and gave me a key!! That usually does not happen so I am very thankful that he help me out with that.When ever I call for assistance, all the employees are very helpful and they answer my concerns or questions clearly and concisely. I thank them for making my whole experience easy.

He
Review №24

EMS has been taking care of our rental duplex in Tucson AZ for over 35 years and they continue to exceed our expectations. We originally purchased the duplex from EMS in 1984 as a place for my mother-in-law to live and EMS starting managing the other unit then and now manage both. They are very thorough in their communications and documentations with us and always request our input on major decisions concerning the units. We highly recommend them -- very fair, trustworthy, and attentive. THANKS EMS team!

Hi
Review №25

Lived at a property owned by this company for 2 years. As far as a property management company they are good. They came and fixed anything that needed fixing. My only issue is that you are expected to maintain common things yourself...Ive rented houses before and I was asked to do the opposite because it is their home so anything that is broken, they wanted to use their own handy man. Also, the house I lived in needed a new A/C. It is up to the owner for big fixes such as this. My air would go out randomly...but I do like I would call and they would send someone immediately. We also like how nice everyone at the office is. We paid our rent on time, dont really do much to the property so the little bit of issues we had wasnt anything terrible. I would definitely recommend them to anyone that is seeking to find a good management company. They also help me see the value of a management company when you are renting.

Ka
Review №26

EMS has managed several different rental properties for us since 2001 and we have always been pleased with their service. Although over the years some of the staff has changed, they have always been responsive and very professional to work with. I highly recommend them!

Da
Review №27

We have been renting properties with EMS since 2015. EMS was our first foray into renting an individual home rather than apartments. We could not be happier with the staff and service provided. We rarely have any issues with the properties we have rented, but when something comes up, EMS takes care of the issue very quickly. Additionally, the staff have gotten to know us and have become like family. We are currently looking for our forever home, but are happy to know that until we find the perfect place to buy, EMS has us covered!

Ja
Review №28

I’ve been working with EMS for several years now and can’t say enough good things about them. They are always quick to get things sorted out if there is ever an issue and it seems they truly care about their clients. If you ever get to work with Megan or Jason, you’re in great hands. They’re just the kindest, respectful, and most professional people you can find in Tucson.

He
Review №29

I could not be more impressed! From the moment I walked into the beautiful office to inquire about the property that I had just viewed and fill out the application to the day that I picked up the keys, it has been nothing less than perfect. Blair, Jason, Lori, Carol and Linda have all been amazing. I couldnt have found a more lovely property to lease managed by a better company than EMS and the fantastic crew. Thank you!

JM
Review №30

We have been using EMS to manage our rental for 11 years. The entire staff has been outstanding with every issue we have come across. Everyone who works there has a can do attitude. We deal mostly with Amir, he is so professional and such a delightful problem solver. Love his attitude. Highly recommend this company.

Le
Review №31

We have had complete satisfaction. With EMS Realty! The staff is among the best.....courteous, professional, and very helpful!We have had a major problem and it was handled quickly and efficiently. We really appreciate everyoneat EMS and when we call, Jason gets us to the right person quickly. Carol is great and has treated us very well. Also, I cannot say enough about Amir.....We feel like he is a good friend and he is on top of every question we have had.This is our first time renting and, thanks to EMS, it has been a good experience. Pennys computer is down temporarily so she is writing this for both of us.Thank you EMS, Penny and Lennie.

Al
Review №32

EMS has managed a rental property for us for 3 years. During that time, they have been extremely attentive and professional. In particular Amir has been very responsive to any issue that have arisen. Would definitely recommend their services.

Me
Review №33

Very quiet property. The community is very nice as well and the people are very friendly. Each home has its own parking right next to it, which is such an amazing touch to the property. I also love how the back yard is just the right size to have a large dog run around, which is hard to find. It also has the convenience of being close to shopping centers, grocery stores, gyms, schools, and lots more. One con about the property is that it does have swamp coolers, which doesnt really help to much during the hottest summer days. However, it is not unbearable just not cold. This place does have more pros than cons.

Er
Review №34

I have had nothing but great service from EMS. Even during off hours, we were taken care of. We had our AC Unit go out in the middle of summer, within a few hours we had a technician at our home and it was fixed. Then they called to follow up just to make sure everything was working. Every time I call they are very pleasant. I have been very pleased, thanks!

Ch
Review №35

EMS Realty is a completely professional organization and a pleasure to deal with from a tenants prospective. Our account manager Carol has been exceptionally clear and helpful about what our options have been regarding delicate issues like lease renewals and late payments... Amir, the maintenance manager is outstanding! They have been very responsive to every situation over 3+ years.

Fe
Review №36

Carol Weaver was the agent who helped us move in to our rental in 2015. She was great in helping us get into the rental with short notice. We were happy living at this rental. EMS was always quick to respond to any maintenance issues which we had very few of. Carol helped us even as we moved out so that we could get extra time to move that coincided with the closing on our home. Carol was great as a property manager, and I would recommend her to anyone who seeks a rental property or anyone who owns one and wants a management company.

Th
Review №37

If you want to feel comfortable that your home in Tucson is being well cared for, then look no further for a property management company. The TEAM at EMS is just that, a team of straight forward dedicated professionals who are adept at handling all aspects of leasing/owning and maintaining properties. We have been a satisfied customer for years....

Ha
Review №38

EMS realty managed our rental property for >10 years while we live out-of-state. They were so efficient and responsive, sometimes we even forgot that we had a rental property.We used different real estate agent to sell the property. Megan not only worked with the real estate agent but also helped coordinating contractors.I highly recommend them!

Bo
Review №39

Great management, answers the phone or get back ASAP.

Ri
Review №40

They have always been quick in response and action to solving any problems or issues I have had at my rental, including my ac unit going out in the middle of our lovely summer. Most definitely would recommend these dudes. I cannot say enough nice thing about Blair, Megan, and the whole team!

Sa
Review №41

Extremely nice staff! Leasing agent Tammy has gone above and beyond when answering our questions about a property. Because of EMS realty I now get to lease a beautiful quite town home in my budget :)

Wa
Review №42

I rented a house that EMS managed when I first moved to Tucson. Without fail, Meghan, Amir, and Jason were courteous, professional, and very responsive. They went out of their way to help smooth my move from the rental. I highly recommend renting a place they manage.

Re
Review №43

Hi. Jason is such a joy to work..When I have questions he’s helpful . He’s always makes me laugh and it must be a positive place to work!Part of the reason I like to work with him because he your service is so fast.He is very kind and I hope he sticks around!Thank you Jason!

An
Review №44

I worked with Carol earlier this year; representing the buyer on a sale of one of her listings. It was a long escrow with many twists and turns along the way but Carols professionalism, attentiveness, attention to detail and can do attitude were instrumental in getting the deal done. I would highly recommend working with Carol, and hope to have the opportunity to work with her in the future.

Su
Review №45

I have been renting a house from EMS for four years and plan to stay right where I am. The EMS staff is outstanding at getting any repairs done, handling HOA issues and just being good and caring people. They make this house a home for me. When I have any minor repair issue, Amir is a delight to work with and the work is done promptly and well. I have rented from management companies before and none have come close to the excellent business ethic of EMS. The best!

Tr
Review №46

My roommates and I were looking for a three bedroom house for next semester. Ms. Gray with EMS Realty was very helpful, took our information and put us on a list. She called us back with an update and seems experienced and prompt. She was only the only company to return our calls.

Lo
Review №47

EMS is a great company. I lived in 3 of their properties before leaving Tucson. They were always awesome when we needed something repaired or replaced and they would send the Super Jeff van ASAP! I especially love Jason Logan and his customer service. I highly recommend EMS Realty!

Cy
Review №48

Although I ended up not renting a home from EMS Realty, I had a very pleasant, and informative relationship with this company. I was treated as a valued client by one of the most professional, and responsive agents, LORI GRAY. Kudos for taking your time with me, and if there is ever a future need, I will certainly be in touch !

Em
Review №49

I’m moving from Savannah, GA out to Tucson at the beginning of March 2020. I fell in love with a little townhouse in Central Tucson and Mrs. Tammy and Mr. Jason has made the rental process so easy! I‘m excited to have a place to call home after I make it out there.

Re
Review №50

EMS Realty Inc staff are consummate professionals. The entire team are experts in property management. No matter the team member, they are always friendly and courteous in communication. As both a rental property owner and a vendor, I highly recommend EMS Realty Inc. They exceed all expectations!

Na
Review №51

Ive worked with EMS Realty for over 30 years for my property in Tucson Arizona. They have been excellent at screening potential tenants, and been responsive to tenant needs and complaints. they have also kept me appraised of repairs necessary to keep my properties in top notch conditionI recommend them highly

Ar
Review №52

Great company to work with and amazing people. Always ensuring that the customers needs are met a quick times notice. Highly recommend them to anyone and everyone.

Jo
Review №53

My wife and I have used EMS Realty Inc. for four years. For three of those years we have returned to the same vacation property. We have found EMS Realty good to work with and they have been very helpful in finding the vacation property that suits us. Alaina Chapman has been quick to respond to any questions or concerns that arise and has been very helpful.We would certainly recommend EMS Realty Inc.

Ju
Review №54

EMS realty has managed the rental for our home in Marana for about 13 years. Each person we deal with at EMS (most notably Linda and Amir) epitomizes professionalism, especially their attention to details (from dealing with lease renewal, attending to any maintenance and upkeep of the property, dealing with emergencies). They maintain excellent communication with us through phone calls and emails and are very timely in response to our calls or emails.. We highly recommend using EMS as your realty agency.

Na
Review №55

Everyone at EMS is so amazing to work with. I cant say enough about them. I do want to take a moment to really recognize Amir. He’s a very caring person who really takes the time to make sure that his client is greatly appreciate and taken care of. It’s a great pleasure doing business with them.

We
Review №56

I have been nothing but pleased with EMS. There have been some issues with the home, which is normal for any house. The response I have gotten has been prompt, with problems resolved quickly.The staff is very service-oriented. I did my dissertation on Servant Leadership and I recognize these qualities in the EMS staff.I recommend EMS highly.

Ni
Review №57

I have rented from EMS Realty and they are the BEST property management company I have ever used. Megan and Jason were especially great. The process was quick and easy. I appreciate the excellent customer service and professionalism.

Me
Review №58

EMS Realty is an extremely Loyal company. The staff there are fantastic, Especially Amir! He always has a positive attitude, and is always extremely pleasant to talk to. And if there are any issues in your home, they are always on the roll to make sure it gets taken care of and fixed for you.

An
Review №59

EMS has managed seven houses for me in Tucson for more than thirty-five years. The people at EMS are completely professional, working within the terms of their leases and the law. As an owner I can tell you that in my long experience they have not abused or taken advantage of tenants. I have had the good fortune - probably because of EMS conscientious screening - of having excellent renters. Responsible renters who abide by their leases and do not damage the property beyond normal wear and tear are not financially taken advantage of when they move out and have nothing to fear from EMS. That is my first-hand experience. EMS has stayed in business and grown because they operate fairly and ethically.

Hu
Review №60

One of the best realty agencies I have had. The staff there were totally friendly and professional. They gave me a very detailed background of the property and walked me through it patiently. They were also very responsive throughout the whole time.

Ta
Review №61

I have been a client of EMS for the past several years. I have experienced excellent customer service and a high level of professionalism from everyone at EMS.All maintenance concerns have been addressed promptly and repaired within a timely manner. They go above and beyondin their daily responsibilities to their customers.I have always been treated with kindness and respect - I highly recommend EMS to everyone.

Du
Review №62

This is a good realty company to have, theyre extremely professional, and are understanding when you have some personal things going on. They were more than happy to assist me throughout my tenancy with them, even when I was trying to find another place! Thank you Megan, above all.

St
Review №63

I’ve had nothing but great experiences with the office! Everyone is friendly. Jason is always a pleasant face when you walk in and the ladies have always taken care of the things we need when needed!

Ma
Review №64

Outstanding management company and awesome staff ! They are always working hard to make sure the customers satisfaction is their top priority.Very positive experience with EMS Realty

Li
Review №65

EMS Realty Inc. was the property management company, for the house I was renting.. for over 3 years.I always looked forward to making my “1st of the month“ payment... so I could pop in and see Jason at the front desk.Our interaction... always... made my day!!!Thank you Jason, for your enthusiasm!!!!Linda 😊

De
Review №66

Incredible management company! By far the best customer service experience Ive ever received in my many years of renting. Especially Amir, who is prompt in ensuring repairs receive immediate attention. Thank you EMS!

Jo
Review №67

I had a completely fine experience with renting a property through EMS. They assisted me in getting a lease in place quickly, responded to repair requests in a relatively reasonable time, and the move out process went according to plan by following the process checklist.Lease renewals went smoothly and negotiations were cordial. There were occasional delays with getting home repairs, but nothing that was unbearable or left unresolved. The majority of the staff were friendly and willing to help when needed.

Sa
Review №68

Edit: After posting my review I did receive a call. I believe in second chances and Lori seemed to really want to help me in finding a rental. I truly appreciate the call and look forward to working with them.I called Saturday, May 4, 2019, in regards to looking at a couple houses that were available for rent. They said they would call the tenants because they have to give them 48 hours notice for showings. I received an email confirming I was interested in the properties. I called back Monday and they gave me Lori Grays number who was the agent on the listings. I called and left a message with her and never heard a response. The lady I talked to on Saturday said she would let her know. So Im only to assume she is/was aware that I was interested only for her to ignore me. It was truly unfortunate. Ive seen her name on several listings and if this is how she and this company act and want to work, Ill pass. If I had a home that was being managed by this company, I would be concerned. Their clients lost out on a renter.

Mo
Review №69

EMS and the entire staff is amazing. I have used them for 3 home purchases and currently use them for managing 2 rental properties. They take care of everything and I’ve had nothing but great experiences.

ma
Review №70

We have used EMS Realty to manage our Tucson property for the last couple years. They have done an outstanding job with our tenants and managing the town home. Carol Weaver has been terrific to work with over that time period. She recently helped us through the sale of the property. During that time she was timely with our updates and professional in her approach and process. Her attention to detail was appreciated and I would highly recommend her.

Di
Review №71

EMS is a great company to work with. Very professional and friendly. Amir is always friendly and pro-active in dealing with clients, along with the rest of the staff. Great company, I enjoy doing business with EMS! Highly recommend!

Jo
Review №72

ON a 10 scale, all 10s for EMS. No question that the EMS business model is based on high standards. We have been Tenants for several years now and can vouch for this Company responding quickly to unexpected repair issues, a very accessible staff, and just being great people.

Ke
Review №73

EMS is great. They are always timely, attentive and professional. I highly recommend them.

Li
Review №74

This company has been managing two townhomes I own in Tucson for about 9 years, and they have made my life considerably easier. I have worked with several people there and I find them be knowledgeable, attentive, reliable and just plain nice. Would highly recommend them.

Aa
Review №75

EMS Realty has been really great to work with. Our company works with a lot of property management firms, and EMS is really top notch. They are a very organized team, and get things done efficiently.

Si
Review №76

EMS Realty Inc is an excellent company. Amir is a consummate professional and always a pleasure to work with. We appreciate him and all of the people at EMS Realty. Thank you for your professionalism and EXCELLENT customer service!

Al
Review №77

Both my husband and I give Amir Hachem 5 Stars!!!Amir has a wonderful personality, is a true professional and a hard worker. He gets things done promptly and has always answered all our questions satisfactorily. In our opinion, Amir is highly recommendable!

Ap
Review №78

I rented for about six months with EMS. I had a serious issue occur involving my the property and my safety and EMS couldnt have been more professional and helpful. The circumstances were rather dramatic and Linda herself would call to check on me and make sure that things were okay. They were fair and accommodating regarding the terms. Prior to that there were some major repairs involving the plumbing and Amir is tops! Hes incredibly thorough and follows up to make sure things get done. He was even present on site during some of the repairs. He was incredibly thoughtful about entering the property knowing that my cat likes to sneak out. I recommend them to anyone and everyone and they are my number one choice when renting!

Wi
Review №79

We have worked with EMS for the past four years and have always been very pleased with their service, professionalism, competence, courtesy, and friendliness. Never had a bad experience. We recommend them highly. And here is a tip: Dont believe the bad reviews - they are almost always written by kooks!

Cl
Review №80

Everyone is so nice and polite! Always extremely helpful! Hands down the best property management company I have ever worked with!

De
Review №81

What a great group of people. Amir is the most fabulous human being; he is so easy to work with and wants to provide the best service to his owners and renters. I look forward to our continued relationship.

Ni
Review №82

We will be seasonal renters starting November 1st. Our interactions with Alaina Chapin thus far have been excellent. She was quick to understand our needs and led us to excellent properties to choose from. Additionally, any questions we have had throughout the process have been quickly and completely answered. We’re looking forward to a good rental experience with EMS.

Jo
Review №83

This guys are awesome, helful and real friendly, i really apreciate you guys for helping me find such a nice place, thanks Megan, Tammy and Jason ✌

Ha
Review №84

We work with EMS Realty regularly and they have always been a pleasure to work with. Everyone on their team is quick to respond and communicate well. We look forward to continuing our professional relationship with them.

De
Review №85

EMS Realty has always been very professional and has met any needs I have. My Parents come to Tucson once a year and always use EMS exclusively because of their above and beyond customer relations. I would recommend EMS to anyone renting in Tucson because they are always working with me as a customer and always answering my calls!! Class all the way.

Yv
Review №86

I have dealt with Amir Hachem, professionaly, He is detail oriented.proficiant at returning your phone calls .Makes sure he follows up with return calls to make sureYou are satisfied .with the results. That were set forwardTO solve any situation was taken care of. Highly reccomend.

Ni
Review №87

These people are the BEST.... easy to work with and do a great job for me and my property. would recommend them to anyone

Li
Review №88

We chose EMS originally because they responded quickly to our request to look at a house we thought we might rent, they were able to get us an appointment that worked with our schedule and were able to answer our questions.The property was crisp and clean when we moved in.Minor maintenance issues were handled on a timely basis ( and I know from visiting in the office that they handle emergencies quickly).At the end of our lease they made the requirements clear so that the next tenant would have the same excellent experience we did.The entire EMS team did a good job for us.

Jo
Review №89

Megan Wingfield at EMS has been absolutely fantastic to work with. She is timely in her responses, effective in what she gets done, is always on top of what is going on with the market, what needs to be done with rental and the ability to get it done. Will follow her where ever she goes!

Po
Review №90

Everyone at EMS is so amazing to work with. I cant say enough about them. I do want to take a minute to really recognize Amir. Since starting here with Poolwerx in December he has been absolutely a gem to work with. He is always so upbeat and willing to help me help the EMS Clients to the best of both of our companies abilities. I am truly grateful for our business relationship and he is a major asset to EMS Realty. Thank you all again Kathy Gilmore.

Co
Review №91

Always great and professional service. I would definitely recommend EMS Realty Inc. as a property manager in the Tucson area.

Mi
Review №92

Most of my dealings have been with Lisa and Jason, but it would be my pleasure to work with anyone else on the team. Ive been in this business a long long time and Ive not found the kind of professionalism, attention to detail, or kindness I have found with them. Keep up the AWESOMEness!!!

Ja
Review №93

This is the best agency I have ever worked with. Knowledgeable, friendly, and courteous, every commitment followed up with efficiency and grace. Team EMS are there to help.

Sh
Review №94

There were some ups and downs to start when we first used them over 3 years ago. But I learned that was because they are strictly by the book and very professional. This is scary at first but when you realize they are just doing the job correct you learn thats the way all management companies should be. We had a great 3 years with them it was sad to leave. I would recommend them to anyone that wants a top notch very clean and taken care of house because thats what they rent. Every house Ive even looked at of theres is very clean and not run down like alot of the other companies. Thanks Megan and Jason for everything over the years we spent renting with you!

De
Review №95

Great staff Jason, Amir & CarolTruly all the staff at EMS are great!!Amazing service from start to finish!Very attentive to your needs!Highly recommended

Je
Review №96

I have been with EMS Realty for 7 years now and the entire staff worked hard to ensure my property, tenants and I are taken care of. I appreciate their professionalism every time especially Amir who does his best to satisfy my tenants and I when something needs to be repaired or replaced.

Ri
Review №97

Our house in the Oro Valley has been under rental and property management with EMS Realty for 15 years. I have been pleased with the prompt and professional service provided by the staff, particularly Linda Seely who has extensive expertise in all aspects of rental, maintenance etc. This is particularly important as our primary residence is out of state.Richard Schwartz, MD

De
Review №98

We worked with Elaina at EMS for our first snow bird experience in Tucson. What a great experience we had! Elaina always got back to us fast and others on the staff were great too. We will be contacting Elaina at EMS next year for our vacation rental.

Je
Review №99

We rented a home from EMS for 3.5 years and only moved because we purchased our own home. The team at EMS is wonderful and very helpful. Jason, Linda S, Carol, and Amir were wonderful to work with and who we spoke to most often; they were all friendly and very professional. They always took care of any maintenance needs promptly and efficiently. It was one of the best, if not the best tenant-landlord situations we have had; and I consider myself an expert given that in 10 years we had 5 different landlords.If you are looking to rent a home, or looking for a real estate company to manage your property, contact EMS, I doubt youll be disappointed! Thanks for a great experience!

Br
Review №100

My wife and I lived in a house for about 2 and a half years that EMS realty managed. EMS Realty did what they could to facilitate our needs as best they could, however what ended up ruining our experience with this property was the home owner. The home owner we had went behind our back telling us one thing and EMS another. The result of these circumstances ended up costing us around $1200 dollars at the end of our rental experience. If you decide to rent a house in the lakeside park area with 3271 associated with it, be aware you will be conned out of your money at the end of your lease.EMS Realty did what they could to solve our problems at the end of our rental disaster associated with our experience, but nothing could really be done. We hope that this could at least warn future renters out of some financial misfortune.

Information
6 Photos
100 Comments
4.5 Rating
  • Address:6816 N Oracle Rd #300, Tucson, AZ 85704, United States
  • Site:http://emsrealty.com/
  • Phone:+1 520-544-2727
Categories
  • Property management company
  • Real estate agency
  • Real estate rental agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:9am–12pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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