This place is great; really friendly and helpful staff, and an extraordinary amount of vehicles on their lot to look for parts from. Make sure to bring your own adequate amount of tools, have $2 to pay for access (though I ended up signing for the VIP access where I can pay $1 per future visits), and be aware that instead of cash/money refunds, they have a trade credit policy for returns for purchases. After my first couple of visits, I already have saved hundreds of dollars by finding a door latch assembly part, and then an airflow servomotor (that I just installed) for my 1999 Toyota Camry LE. I definitely plan on coming back, for sure.
Awesome Spot to find used car parts! Customer service is the best and prices you just cant beat anywhere! I highly recommend Pull-A-Part and will tell all my friends!!!
This place is huge 2 bucks get in is stupid when you have to self pull other then that I have no complains definitely a awesome place for sure if your a car guy you will get lost here I will definitely be back
When you cant find the part that you need you must come here not only can you find what you need but the have great prices and the staff is polite and awesome
We were here we were helped by Mabel great services very attentive and explains all . Great experience
Great place great price awesome any part you need check there first its worth a try
Friendly staff, huge selection, outstanding prices. If I had a question they answered it, no matter how stupid the question was.
Every single staff member was great! . excellent customer service skills!
Very good customer atention over here. As soon as i got into the busines a guy ask me if he can help me with something and i got help with vehicle list on yard. Prices are always good. I didnt find cold water for customer this time but they always have it
Well organized, lots of cars, free wheelbarrows to use while you are there, couple of A-frame engine hoist available for free use too.
First time here. Door was way cheaper than a new one and a decent selection of vehicles to choose from. Plan to go back for other things as need them. Would be nice to be able to go to parking lot to load from dodge/Chrysler side of load instead of all the way around though.
Cleanest and most organized pick and pull yard Ive ever been in.
Lousy service. 1st of all they take forever to answer the phone. They told me they had the part and quoted me a price. When I got to the yard the truck was completely strip. No part waste of time.
Great parts great prices and you never know what you need till you get there!
Had to go there several times over a 2 day period. Staff was polite and very helpful! I highly recommend!
Nicest junk yard ive been to, freindly people and organized and regularly rotated invtory
I could not get through the phone system to talk to a real person. I used the Tucson number to try and talk to someone and I got routed to a call center in Georgia. If y’all have a direct number to store I’d rate you guys 5 stars. I love the store just not the phone system
Nice staff, place very disorganized, free wheel barrows to use(not take). Very cheap. Pretty sizable selection. Dont leave your tools they will be sold if left behind.
Sucks that they dont got what you need all the time but they try there friendly n cool
Theyre extremely helpful, clean and well organized
The staff is cool and they dont treat you like a thief when you walk out. The yard is organized and clean. Dope spot!
Ok place for cheap sometimes good parts gotta watch the over charging with some employees there ...they like to sneak in extra charges if your not paying close attention and if they do its tough luck for you your out the cash as they deny it and only offer store credit if you return a part that didnt work out.
Got the parts I need quick for a very good deal
Dont go here they steal your money for theyre own to jar and dont even let you decide they just do it very unprofessional and wrong thats so fragulent they need to fire that guy who took my money from buying a part and not giving me the change back and putting it on his top jar
In ATTEMPTING to speak to a PERSON. Their Automated phone service is about as Helpful as a HOLE HANDLE And Just as Frustrating. Talk about a waste of time
I come here at least twice a week, excellent prices, and customer service!!! Also how much are you paying for 2001 Ford Taurus complete?
Very good experience i was in and out quickly after finding the part I was looking for.
Always count on them to have what Im looking for. Antonio knows his stuff even knew make and model of the car I was buying parts for. Good guarantee and great prices
You may or may not find the part youre looking for depending on if someone gets there first.The vehicles I was trying to find were already stripped down bare bones and had no mechanical parts at all.
Low priced autoparts, friendly staff, they will help you remove parts if you are not able or dont have tools.
Very helpful and helped with some tools that we needed even though they dont do that regularly..
Nice organization, and ability to view vehicle inventory prior via website and also have computers at entrances to search inventory, great prices and best of all you can rent golf carts so you dont have to walk around!
Great place. Only 1 car, my model there and was able to find the item I was looking foe! Yeaaa.
Tried to call the Tucson store and the recordings sent me to Atlanta and was on hold for 20 minutes and no body answered.
Very very vast inventory and great prices
I like going to this place. In general it is very good and most prices are good as well.Ive gone@5, when theyre supposed to be open till 6, and they say they are already closed. I went at 8, when the website says they open, and the door is locked because they dont open till 9!Otherwise, a decent junkyard
They didnt allow me in 2 minutes after 5 when they close at 530, w a bad attitude too.
Busy, yet friendly staff. Thank you.
That you can pull your own parts and see what is in the yard and that tell you when the vehicle got to the yard on there web site and also self help on site. On the computer. They do have golf carts you can use for $5 dollars an hour if you dont want to walk. Plus tell what row the vehicle is in and have stickers on side of them to tell what year it is and make. Really helps alot . Only a dollar to get in if your a VIP or $2 dollars if your not a VIP member.
Ruben was so helpful and friendly! This was my first time ever visiting a junkyard and I had no idea where to begin. Ruben was the first to greet me and directed me through the process on how to retrieve a part and automatically knew if what I was looking for was still on the car in question. I was in and out of the yard (with the parts I needed) in under 30 minutes. I am definitely coming back for future parts, if needed. Thank you!
I got a powersteering unit in May for $54, the same unit 1 month later is now $75. Whats with the insane price hike? I think its time to find a new yard.
Dont use a debit or credit card I suggest cash
Although I wasnt a customer, just helping my friend pull some parts off a Dodge Dakota. All the staff was super helpful, the cars are marked in lots by brands. Most customers are actually super friendly and helpful to each other as well. This is a great place to get cheap scrap parts
Dont want to spend money in New part or parts for your car, you know how expensive it can get well this is the place to get your part or parts, thats if they have it.My part would have been 200.00 for new but I got that part here for 14.00. Used but it works fine. Going there again if I need more parts hopefully no one gets the part that I need.
Thanks for all your help😘I really apreciate so much!😘😘💚🌀🙏😀🤗❤Blessings😘😘
Nice friendly people, they didnt have what I needed today, but offered to track the part and notify me if/when it arrives.
So glad theres so many Nissans. Super simple process, $2 admission fee and a majority of the vehicles/parts are in decent shape. I always enjoy a trip here when I find what im looking for. Its the thrill of the hunt!
Pull-A-Part was a great experience I needed a few parts for my vehicle, found them and Im glad to state I saved a lot money by pulling my own parts. The young ladies were very curtious and professional checking in and cashing out and very knowledgeable of what type of vehicle and location, saved me a lot time. Thankyou Pull-A-Part! Oh ya, warranty? Part doesnt work or wrong part, 3 months to bring it back! 5 stars.
Great staff and prices
I had a deal with Pull-A-Part buy my junk car for $190. This deal was originated on the Internet and finalized on the phone. On the phone I was ensured that the buyer information would be filled out before I released the title or car. This would not be an open title sale.The deal fell to pieces when the tow truck showed up to take my car. They wouldn’t take the car without and open title. One of the men said he could get in trouble if the buyer information was filled in. I don’t know about that but this is called titled jumped and is dangerous liability wise for the seller and I’m pretty sure it’s illegal for Pull-A-Part. If I can confirm that I will be informing the appropriate authorities of this activity.
This place is awesome!! Service couldnt be better!! Particularly a very helpful young man, Ruben. He had extreme knowledge and excellent customer service! Cant wait to go back for more car parts!
This is a great place! Not only do they hammer through inventory the people that Work here are warm and friendly. Nester has gone above and beyond expediting and full of knowledge time and time again. That guy has saved me time and $$$! Cars and imports too. A model business.Thank you Pull A Part for a great service your providing.Every single employee is alert and ready to help you.Mike FaberTucson, Az
I have never been to a place like this before. Marco was super helpful and walked me through the entire process. The yard is very well organized and you cant beat the prices. Needed an Idle air control valve for my car, the cheapest on eBay was $75 for a used one and $275 new. I was able to pick up the part I needed and a few extras for less than $30.
I love pull-a-part its a real do it yourself junk yard 10/10 recommend if you are looking for any car part
Their customer service and pickings are truly great. I pride all of the employees I have encountered there as they have truly made it a great experience. They also listen when there are inquiries of other kinds. Its nice to see a company that truly does care about a customers experience.
I sold my car to Pull-a-part. They were very professional and timely. I would do business with them again.
They dont answer call.
Tried to call no one answered. Drove an hour there to only find out the part on the car was broken.
My cars only running because of this place
This place is huge for parts for cars of all kind, this is how its works, a fee is paid of 2.00 than a picture of yourself is taken, now to the yard, make sure you take tools and knowledge how youre going to pull the parts out, at the office they give you a sheet of paper telling more or less where the vehicle that youre looking for is, theres was a young man driving attractor he was very cordial he heard us talking about a certain car, he
Service was great in person, but trying to connect by phone needs work.
Had one of my best times with my Love 💯💞sexy time💫
Customer service wise, worst place ever. We showed up and they wouldnt allow us in the yard with our infant who is in a car seat (which attaches to the stroller) okay understandable, but then they told me I couldnt wait inside either. They said I needed to wait outside in the heat with my 7 month old. Oh and its 100 degrees outside by the way.
I had a very good experience the whole staff was very nice definitely going back. Their customer service is great everyone is so helpful and always make my visits so much easier. The only down side is pricing some parts can be a little expensive but some parts are totally worth it compared to the price of brand new parts.
Very boring place if u ask me
Beware they charge a dollar for entrance whether you can find a part or not
Diana always makes finding the right parts quick and easy. She is representative of the entire staff: helpful and friendly. I’ll continue to patronize this place long into the future.
We normally get what need but this time the part was wrong it wouldnt work.
The staff were nice and friendly. I always get the parts I need when I go here.
Great customer service. Employees are a delight to deal with. I have never had a bad experience with this establishment. They go out of their way to make sure the client is satisfied. Highly recommended. If you ever need a part for your car, this is the place to go if you dont mind a little sweat.
The selection is nice but they close early. Corporate says they close at 6pm. Locally they say 5:30. But they really close at 5. Thats when they ask everyone to leave. Also, no one ever answers the phone. Its like one of those places that says leave a message and no one ever calls back. They may respond here but a text response isnt a very satisfying way to customer satisfaction. I guess its a big business and you are just one customer. Its good to be King.
I had so much fun!! Its a shame they close so early.... :(
Theyve always been good to me. Ive even returned stuff and gotten credit. Someone always answers the phone too. Just last week i canceled an order over the phone and they never charged my card. Very honest people. Highly recommend.
These dudes are awesome. They waited over 90 min for us to arrive. They even had to deal with some un-planned drama with getting my car, They were the most patient people ever!! Plus they gave me a fair price for my broken down car that was missing a rim and tire.
Pull a part has great inventory, but they nickel and dime for everything and the prices are high for used, unproven parts. All n all. I give pull apart 2.5 stars.
Worst phone call I ever made the automated service just continues over and over again I finally gave up after twenty minutes and called back and selected selling a car, Big surprise they answered on the first ring finally explained what I was actually calling for and was redirected for another five minutes just to find out the guy won’t even look to see if the part is out there before I drove an hour customer service is seriously lacking I’d recommend anywhere but here I wish I could give a less than one star review
Always good 9 out of ten visits they have what I need reasonably priced very well and inventory is rotated on a regular !! I drive 150 mile to the yard in Tucson and it always worth it !! And calls always delt with in a timely matter
Mike there is a great guy. He helped a ginger that came there just after 2pm today January 20, 2020 to replace the window in his 98 Astro van. Mike helped him get the window out and helped him put it in his van. The ginger guy was too cheap to give Mike a tip though. Pic of cheap ginger guy included.
Great for parts or any vehicle needs
I own a mobile Auto Repair Business in Tucson I needed a hard to find bracket for a honda. I went to pull a part and Marco helped me find exactly what i was looking for!!Thanks Marco and all the staff at Pull a part great job! You got my business and i will spread the word to my customers who need your business.
Polite and nice service and I found what I needed and I got went in and I got out .
The staff is always friendly and the parts are always a fair price. I always check here first before buy my parts online. The lot is huge and theres only a little bit of organization to it so plan a bit of time to search if youre looking for a common part on a common car. And bring your own tools. You gotta find and pull the part on your own. Make sure to wear good shoes, preferably steel toed. I have literally seen engine blocks and other really heavy parts balanced precariously on top of other parts next to and inside of cars. Thats obviously not the lots fault but its a thing. Watch your step. An engine block rolling onto your toe would be a bad day. Besides that, happy picking.
Good place for car parts
Gave a $30 part for free to someone for writing a review and told them what to put in the review but they charge a $14 core fee for rims on top of $40 for 1 rim when they sell full sets for $140 with the tire. The complete set is $120 at walmart brand new and my current rim is a 17 worth over $50, just needed something smaller. They refused to wave core, go to ABC they wont over charge you.
I sold my car to these guys today in Tucson, AZ and it was a WEIRD experience. First off, they wont even give you a timeframe for the pickup, they only give you 30min notice. So hopefully you dont have a job and your schedule is pretty flexible. Then, once the tow truck driver came, he started taking pictures of my drivers license. No one had told me this would be happening (it was not in the expectations that their operator gave), and as someone who is cautious about digital security and privacy, this was concerning. From my perspective, it was just some random tow truck driver taking photos of my drivers license on his phone. The tow truck driver the proceeded to ask me if I wanted to cancel the sale to Pull-A-Part and sell the car directly to HIM for $80 more. I declined, because it just seemed suspicious. Finally, I called Pull-A-Part directly, and got the owner on the phone. He was extremely rude and unprofessional, combative, and would not hear me out. I simply wanted to let him know that if they had done the bare minimum of informing me that the tow truck driver was using a work phone and not his personal phone, I would not have been concerned. They could easily add this to the list of expectations that their operator reads to you when you agree to the sale. But the owner I spoke with actually mocked me, would not let me speak, and implied that this was completely irrational. He seemed angry that I had even called. Ill be contacting the corporate office in Atlanta to let them know about my experience.
The Staff is very friendly and helpful, my Fiance found everything he wanted.. You guys are a life saver.... We love going over there ❤️... Thanks again, just one more thing you guys should give out more water, to every customer!!!
Great staff, got what I needed for a tenth of the cost online and used.
I had a great experience recently at pull a part all the staff is very helpful easy to find the vehicles your looking for and great pricing the young lady named Silvia that helped me was nice and knowledgeable
Fabulous....found what I needed to put my car back together!!!!!
Their customer service inside is half way decent 4/10. Good luck trying to speak with a HUMAN BEING over the phone their automated system is absolutely garbage and can never get through to them absolutely garbage and disappointing. I used to spend a few thousand dollars here a year repairing friends cars buying parts, but since I can no longer have a quick question for a HUMAN BEING they’ve lost my loyalty absolutely horrible.
This yard has changed ownership and management a few times over the years. It used to be a really great place, but that has changed drastically in the past 7 years or so. There have been some positive changes, for sure. There are wheelbarrows to use and golf carts to rent, as well as a Port-a-Potty and water stations in the yard. A sometimes-working computerized database makes finding your target car easier.However, the management and sales staff are rude and ignorant. The prices are outrageous; often higher than buying brand new. Women are preyed upon and charged ludicrously high prices, similar to what they might face at a shady repair shop. Prices offered for cars are very low, sometimes less than $100, and you must pay to have it towed there!! Insane.You might find what you need, and you might get a fair price, but I wouldnt count on it.With so many junkyards in the area, choose a better one, and avoid these shysters!!
Yes Im just leaving here now. last week I was in here and bought complete rear leather seating for my car,paid $33 I come in one week later to get the rear deck and two side plastic pieces they want $32 whats up with that? those three back pieces that I was going to buy today should have been no more than fifteen bucks even if that.
Clean but, cars on list were gone and made for a lot of extra hiking and time toting tools.
Came in to sell a car and Lilly helped me out. She was very nice and helped me thru the process very fast! I was greeted by all the employees and everyone was very friendly. Good customer service!!
They dont close at 5:30 they close at 5 pm. They wont let anyone even near the vehicles if its even close to 5pm and getting them on the phone is close to impossible. All it is is recording after recording. I cant even review their lot because I couldnt get in even though it says closes at 5:30. Im sure there are alot of good qualities about this junk yard but I am very irritated about what time they say they close and the time they actually do close.
Very helpful and friendly workers
Customerservice. They wont allow a person to wait in the air con lobby because of Covid. Its 109 degrees today. Im a customer waiting to spend $150. So I can wait in my doctors lobby, 6 feet distanced with a mask but pull a part wont allow it?! Has the world gone mad??